Airtel
Reviews and Complaints

Helo Everyone
1. WE HAVE VIRTUAL TERMINALS,
MERCHANT ACCOUNTS...
2. ALL CARDS ACCEPTABLE AM-
AX, VISA, MASTERS
3. PAYOUT- UPTO 70%... 4.PAYMENT CYCLE- DAILY, 24HRS...
4. PAYMENT AVAILABLE AT CASH OR AC
TRANSFER...
5. 100% PAYMENT SURITY...
6. IF REQUIRED SCREEN SHARING ALSO
AVAILABLE... 7. IF YOU ARE GENUINE WE ARE READY
TO SIT WITH YOU AT CENTER AND
PROCESS PAYMENT HAND TO HAND...
8.GATEWAY WITH ALL CARD ACCEPTED
INTERESTED CENTERS CAN CONTACT
MOBILE- +[protected] EMAIL- satyajeetchatterjee3026@gmail.com
hav a good day :)

hey sujith...i know its you writing in name of bharat..u gonna sack 1$ billion for wrinting bad...hey listen u are a fraud jerk...people gonna sack you your family and your property one day for this pimp business...u u u u ###...

i saw that sujith gosh responding to only appreciation posts...next to his post we can see a complaint from his customer which he ignores...that confirms him a fraud...Instead of doing this fraud business by using airtel name..he can pimp...he is really a fraud...being a owner of this company why he is not showing his face out in any media, , , , he is a jerk...he will suffer for this fraud pimp business one day...

Hi

I was getting calls from Airtel USA Inc and I confirmed several times with the agent that is it Airtel India and he confirmed that but when I was taking the package for $50, I opted to give my card details online and not over the phone, and guess what he gave me the link as Airtelusainc.com that is nowhere related to Airtel India.

I don't have an issue with you guys as I've not taken the plan, but request you NOT to use Airtel India name when you sell your products.

Thanks

Hi All,

If you have any Queries, Issues or Doubts, Please feel free to contact me at +91 [protected], [protected] ( Ext - 407 and 408 )

You can also Send a mail to me at: customerfirst@airtelusainc.com, info@airtelusainc.com and support@airtelusainc.com.

The Website's User Login Page is Disabled as we send dedicated User Login Details to all our Customers who wishes to have it. In the past Our Website was Hacked and it effected many of Our Valued Customers.

I would also like to make an Honest Request, if you have genuine issue please mention your Contact Details, like your Phone Number and Email Address.

Thanking you all in Advance,

Best Wishes,

Shekhar Sharma | Customer Relations Manager
Airtel USA Inc | 3728 E Woodbine Road | Orange | CA [protected]
www.airtelusainc.com | www.airteluk.com | www.airteleurope.com | www.airtelasiapacific.com
A FCC 214 International Telecom Carrier Company

this company is fraud...sujit or whatever wrote that by the name bharatam...if you are a legal company, why do you bother about what people say...your customer care does not reply...your site's user login page does not open...and yes...i have complained to better business bureau about your fraudulent activity...when they would blacklist you (within 2 weeks max), then you prove to them that you are a legitimate business...

moreover i am a lawyer myself...and in usa as a plaintiff public has a right to express their opinion...as a defendant you need to prove that you are innocent...

i'm also sending this blog's entry and your fake name of self-supporting as bharatam for the formal complaint to the customer protection agency...

save yourself if you can

Airtel usa company which is located in India is cheating !.
I was told the the calls made to India - land line was 1.6 cents and calls to land line was 1.9 cents a minute. Guess what! I recently noticed that every phone call I made instead of deducting the actual minutes spent on the conversation, they were deducting twice the minutes. For every 1 minute there were deducting 2 minutes. So I complained and they said it was due to technical error and they will fix the problem. As per their promise they fixed the problem. You know how this was fixed? Today when I called I was expected to hear that I have 3500 minutes, instead I have 1800 minutes. They are charging me 3. 8 for land line and 2.8 ( I may be off by some cents here) for cell phone. So everything on their website and the agents selling the product is all a lie.
I called and asked why I have only 1800 minutes, their response was since I called and complained that they were deducting 2 minutes for 1 they fixed the problem...
Beware everyone.

Hi Airtel Usa Inc is a very good service and I am using it since last 5 month one of the agent called me Rahul Jain from Bhopal and he told me you have charged 1.9 cents/min and after he redused my call rates to 1.5 cents/min .
Hey Rahul plz call me . I give you some refrences.

I signed up awhile ago for $50. We hardly used the service. Yesterday, an agent wanted me to renew because he said my account only had one or two dollars left. I asked him for an accounting of the charges. He would not do it. As far as I know airtel just took the money. If they can prove to me otherwise, then I will recant this message. I cannot even access any calls. They gave me an access number but when I try to call, it asks for a card number. Airtel did not even give me one. The customer service number that the agent gave me is to an individual who does not work for airtel. How can I talk to a reasonable person at airtel?

Still any one have doubt please post it airtelusainc is waiting to reply

sir, i m FAVAS.TP from kerala mob no. [protected]. i select a song via sms (543215) "SAGIYE NINNE KANDA ORU NERAM-SALEEM KODATHUR" bt activated hellotune is totally diffrent. on server ceeing name is same. but song diffrent. my balance detucted Rs.15. i no need to give the money back. but you people please take care this type of mistakes. this will affect your marketing. kindly please beware this type of complaints. kindly do a solution which i above mentioned song. Thank you!

I have Airtel with my Father and Wife. Airtel is provided caller tunes without activating it. They activate one stupid song on my fathers number and when i complaint for it they told that you only activated it and they are not giving date and time when I SMS them.
One another funny things they deduct Rs. 15 from my wife’s mobile and send mail that thank you for downloading games from Airtel. Actually my wife have old stuff handset (Black and White) how she can download games on the handset.
Now I am fadup with Airtel and I am disconnecting Airtel .

tanoj

i had issues recieving MMS on my mobile ..my friends say that the msg was sent..but i get none of it..Airtel works rapidly fast deducting balance..and never xfrs the mms from sender to reciver..i have checked all my cofiguration..have atleast recived setting for MMs atleats 30 times..it works once in a bluemoon..hope the AIRRRRR doesnt TELLLLLLLLL...may b the msg is carried away in a storm...there is no need for cx care where cx recieve no service..gets hung up everytime ..luckily gets an agent ..who pretends to help and places on hold and disapears..have to keep trying trying and trying ..and explain the same issue to everone like a parrot..nothing else..may be airtel is going to introduce an new scheme compalint voicemail box..pay 50 ps per every complaint and get more storage space(VOICE MAIL STORAGE) just for 10 per mb..

complete bull [censor] network..
my humble request is to remove the crap [censor] advert my heelo tunes..
and they say their network is availble even in remote villages..now i saw 2 adverts for job alerts..its abt the network coverage and service..but i am in triplicane which is near to the airtelLLLLLLLL office..i dont get more than 30 to 40 signal..if had to talk to someone for 10 mins i have to dial atleast 10 times..were the network disappears after each hello..well its cost me atlaest 20 rupees in place of 10 rs..just saying hello, heloooo helooooo..total crap network and cx service sucks...

airtel people even got feared and are sending viruses to my yahoo account

please download the video from below link

http://www.ziddu.com/download/7748722/fail.avi.html

u can see in video that how AIRTEL troubles its customers by repeatedly sending such kind of messages and because of this i was unable to send messages from my cell phone

Today I selected a hindi caller tune( Kabhi Kabhi Mere Dil Mein) my mobile [protected] through rediff mobile and I received a mail from rediff mobile that they couldn't set the song but Airtel send me a thank you message and activated the airtel official hellow tune and they deducted Rs.45/ from my balance. I don't want this hell tune this is a clear cheating and fraud from a reputed company.

Airtel is cheating by providing the user to caller tunes without activating it. On my father’s phone they have activated a Hindi caller tune and I am struggling to de-activate it. I tried many numbers by not works.

It is a type of cheating; I tried following numbers but no luck.

121
[protected]
[protected]

It is a new type of business to earn money by cheating the users. I am thinking about the users who are living in rural area. They are even not aware of what are the call centers, customer care etc etc.

i 100% agree with the complaint i myself a airtel user and i am discontinuing airtel only because of this HELLO TUNE FRAUD, no one from customer care replies...I AM DONE WITH AIRTEL NOW.

SOURABH SHARMA
[protected]

We are also facing the same issues, This is not a good manner to do this. So many illutirates are facing and can't express to network providers. Airtel is doing the fraud things, no one satisfy and no one agree all these nusences. These type of things happening means lose of the customers and not satisfactory.

dear sir, muje fren id no. [protected]&[protected] no. hai my friends please reqest sir inse baat karwane ke liye help kijiye detail my mail.id=vipinkumar.493@gmail.com thank you

Sir,

I got a message today that I have already subscribed the *Friends Chat* services and now they are renewing the service again.But I never got message for subscription, but got the message for renewal :-).

Last month I was busy with my work and I never noticed howmuch balance I had it, because i never got to know any message says related to the *Friends Chat* service enabled.
But today I am lttle bit free, I noticed a message says that your service has newed and deducted the amount 30/- from your balance ( this time i had min amount as balance..and easily identifies).

I have raised my complaints by calling *198*. They are arguing (like customers you done the mistake) not giving any solution for this issue.
They simply arguing like, I have subscribed the service from my mobile ( we dont know whether u subscribed or anyother person subscribed..but we got the subscription message from ur mobile) and for that they deducting the amount.

I have explained I never subscribed this service in my mobile. But from the customer care, first person said, the service is subscribed on 24th of MAY'10. And another person said, 31st MAY 2010. I have spoke both of them for to get my amount back. But They never speaks cutomer orientation, arogants, speaks the same word again and again, finally said we can unsubscribe now from next month onwards we wil not deduct the amount for this sevice.

Finally, I have got the chance to speak the Senior-Arogan, he said, no no from your mobile the service got subscribed and we do not do any favour for the customer and we do not refund the amount what we deducted ( It is like once you have put the amount in the Temple

I am fraustrated with the AIRTEL service...

Sir,
I got a message today that I have been subscribed to Airtel Friends Chat and Rs.30/- was deducted from my account, thogh I didnt request/subscribe for the service.I am tried calling customer care but didnt get to talk to the persons . Please unsubscribe me from this service and kindly reimburse the amount deducted.

Regards,
ajay
ajaykushwah.be@gmail.com
[protected]

Even i got such type of message yesterday and charged Rs. 10 from my main balance.
I don't know what the hell is going on and i haven't used any of there service, nor subscribed to mobile chat but than also don't know what the ### is going on.

Sir,
I got a message today that I have been subscribed to Airtel Friends Chat and Rs.30/- was deducted from my account, thogh I didnt request/subscribe for the service.I am tried calling customer care but didnt get to talk to the persons . Please unsubscribe me from this service and kindly reimburse the amount deducted.

Regards,
Divya
daffodils_diva@yahoo.co.in
[protected]

Dear Sir or Madam,

I am using Airtel prepaid connection. since 2 months i am receiving some messages regarding friends from 543216 . i would like to unsubscribe this message. Several times money is getting detected. Please insist a way . I am trying to call customer case but not possible to talk to the persons . Please find a solution and help me.

I am waiting for a suggestion or any help asap.

Thanks & Regards,
Priyanka
priyanka.ashokan007@gmail.com
[protected]

sir, i took a sim card from a shop at coimbatore on 20.11.2011.But that sim not activate till now. no is [protected]. my sim no is [protected]. i request u to activate my simcard as possible. my email id binsysoman@gmail .com contact no. [protected].
yours sincerly,

how to know the airtel balance in online

THEY REALLY GIVING ### SERVICES I FED UP TOTALLY PROVIDE ME THE CONTACT INFORMATION FOR AIRTEL OWNERS, BOARD MEMBERS OR ANY BHARTI MITTAL.I, LL SEND THEM FULL HISTORY MAILS AND ### SERVICES GIVEN BY U LAZY GUYZ.

---------- Forwarded message ----------
From: Rahil
Date: Thu, Sep 3, 2009 at 2:56 PM
Subject: NON-STOP ### SERVICES FROM AIRTEL
To: 121@airtelindia.com
Cc: Nodal.Officer7@airtel.in, nodalofficer.kk@airtel.in

I KNOW ALL GUYZ ARE USELESS.PROVIDE ME THE CONTACT INFORMATION FOR AIRTEL OWNERS, BOARD MEMBERS OR ANY BHARTI MITTAL.I, LL SEND THEM FULL HISTORY MAILS AND ### SERVICES GIVEN BY U LAZY GUYZ.

---------- Forwarded message ----------
From: Rahil
Date: Fri, Aug 14, 2009 at 4:52 PM
Subject: ([protected]) REMINDER-6
To: 121@airtelindia.com
Cc: Nodal.Officer7@airtel.in, nodalofficer.kk@airtel.in, Nodal.Officer5@airtel.in

REMINDER-6

AS I HAVE SUBMITTED REQUIRED DOCS TO YOUR EXECUTIVE MR.HABIB UR RAHMAN([protected]) DATED ON 04-08-09.NO UPDATES TILL NOW I NEED MY BILL WITH MY NAME FROM STARTING MONTH OR I WILL DROP AIRTEL FOREVER NOW!

---------- Forwarded message ----------
From: Rahil
Date: Fri, Aug 7, 2009 at 7:41 AM
Subject: Fwd: Please DO Your Jobs With Responsibility ([protected]) REMINDER-1
To: 121@airtelindia.com
Cc: nodalofficer.kk@airtel.in, Nodal.Officer7@airtel.in, Nodal.Officer5@airtel.in

REMINDER - 5 TO CUSTOMER SERVICE AND NODAL TEAM/OFFICERS.

NO ONE RESPOND ME TILL NOW !

---------- Forwarded message ----------
From:
Date: Thu, Aug 6, 2009 at 9:10 AM
Subject: Re: Please DO Your Jobs With Responsibility ([protected])
To: Rahil

Dear Customer,

Thank you for contacting Nodal Officer Desk at Airtel. We are in receipt of
your query/complaint and will get back shortly.

regards

Nodal Officer

Disclaimer: Kindly note that the working hours for Nodal is from Monday to
Friday between 9:30 am to 6:30 pm.

In response to:

To
121@airtelindia.com
Rahil cc
nodalofficer.kk@airtel.in,
Nodal.Officer5@airtel.in
08/06/2009 13:40
Subject
Please DO Your Jobs With
Responsibility ([protected])
Default custom P Please do not print this e-mail
expiration date unless it is absolutely necessary P
of 11/04/2009

i m facing cutomer service problems issues.right from day one i start using
your service e.i really dont knw for what you guyz are paying off.I got my
e-bill today and thats in the name of my father.what is this..? before i
facess problems for other issues and now name issue..? i mean how when i
provided the required and relavant documents than how can this mistake
happen r u guyz not educated..? i really wonder how you appointed there
in airtel.beleive me by this i really had an bad image for airtel
brand.please stay off if you dont know how to serve your cutomers.

I will discontinue my airtel service if the right details were not updated
immediately take the action and serve needfully.

Name:- Mohammed Athar Uddin
Father Name:- Mohammed Asad Uddin.

I need an serious action immediately or i will publish all mails in media
consumer court news channels and all sources and i have all saved mails and
recordings of your poorer & funny services.

---------- Forwarded message ----------
From: Rahil
Date: Wed, Aug 5, 2009 at 8:55 AM
Subject: Fwd: Fw; Re;Fwd: Fw: Very Very Bad Servicesss
[|BAL|[protected]|[protected]|]
To: Nodal.Officer7@airtel.in, Nodal.Officer5@airtel.in
Cc: 121@airtelindia.com

LAST REMINDER for below issues is not yet resolved...still i did not
received my bill...?

This is very ### services for airtel customers i really dont know what u
guyz are paying off for.?

If issues not resolved i will drop services asap

---------- Forwarded message ----------
From: Rahil
Date: Mon, Aug 3, 2009 at 2:13 PM
Subject: Fw; Re;Fwd: Fw: Very Very Bad Servicesss
[|BAL|[protected]|[protected]|]
To: Nodal.Officer7@airtel.in, Nodal.Officer5@airtel.in
Cc: nodalofficer.kk@airtel.in, 121@airtelindia.com

Hellow, REMINDER for below issues is not yet resolved...still i did not
received my bill...?

if you can, t help nd do u r job for u r customers than i, ll drop airtel
services immediately.

---------- Forwarded message ----------
From: Rahil
Date: Fri, Jul 24, 2009 at 10:46 AM
Subject: Re: Fw: Very Very Bad Servicesss [|BAL|[protected]|[protected]|]
To: Nodal.Officer5@airtel.in
Cc: 121@airtelindia.com, Nodal.Officer7@airtel.in

Hello,

First of all, i m really regret to inform u that.You are giving the poorest
service to Airtel postpaid customers Please check the below & read
carefully it clearly says that my billing address was updated & all future
mailings will be directed to the below update address i.e effective
from17-07-09.And now you are having that old address that were we are not
there, and asking for documents without mentioning any.i really wonder how u
r carelessness abt u r job responsbilites u r there for serve customers.i
requested Ms.Kavittha by calling 121 dated on 10-07-09.From that date my
issue is pending with u r ### services i m really fedup with u guyz and
i m gonna lift up the issue on very high risk not only drop the airtel but
i, ll ask all my colleauges do it if the needfull service will not given &
sufficient actions will not taken i have all the mails & proofs recorded of
u r foolish services that i will publish in media drags upto consumer
court.Hence this is my last mail to u ppl to take an serious action & serve
needfully.and make sure all u guyz working for airtel dont mismatch u r
data.some have something & others something.

Update the below address:-

Mohammed Athar Uddin
House No# 7, 4th Cross
Near Masjid Azeez
Opp.Prithvi Theatre
Nagawara
Bangalore:- 560045

Only Immediate & +ve action will be appreciated.

Regards,

Mohammed Athar

---------- Forwarded message ----------
From:
Date: Fri, Jul 17, 2009 at 2:42 PM
Subject: Re: ACKNOWLEDGEMENT MAIL. [|BAL|[protected]|[protected]|]
To: engr.rahil@gmail.com

Dear Mr. Asaduddin,

Thank you for contacting Airtel.

You have expressed concern over the delay in change of your billing address
for your Airtel mobile number [protected].

We understand your concern and will work towards resolving the same.

We would like to confirm that the new address has been updated in our
records with effect from 17/07/09.

All future correspondence from Airtel will be directed to your new address
as mentioned below:

No:7 4th Cross Near:masjid E Aazeez,
NEAR PHELOMINA HOSPITAL NAGAWARA,
Bangalore 560045.

For further assistance, mail us at 121@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Selvanayagam K
Customer Care Executive
Bharti Airtel Limited, ,

Simplify Life with Airtel Selfcare. Just dial *121# and get instant
information related to your account on your Mobile Screen.

Dear Team,
I am airtel user my num is [protected]
maine Airtel customer care me call kiya tha but mujhe bhaot kharab experince mila.
maine 4 times call kiya tha airtel customer care me but 4 time mera call hold pe dala gaya or uske baad disconnect. bhahot kharab service provide kar rahe ho aap .
ek bhi executive ne proper call handle nahi kiya.

Regards,
Pranita Padwal

Airtel digital tv sucks .i gave a complain regarding no signal in airtel digitel tv 2 days ago. one engineer came an he changed the set top box.he told thal i'll recieve the signal with 10 mins, but i dint get. i tried his number but it was switched off both the 2 days after 6pm.around after noon he'd pick up nd will say it comes within 10 mins.this is his number [protected].[protected] and [protected]. all these three mother###ers dont pick up their phones. im really fed up with airtel. these type of engineers really spoil the name of airtel

hello sir mera naam balwant hai mera id no hai [protected] mene 11.4.2012 ko isme 300.Rs ka recharge karne ko diye the lekin dealar ne galat id par daal diye hai vo id hai [protected] dealer ka name hai gurunanak enter prises rudarpur, udham singh nagar plsssss mere paise meri id me bhej dijiye mera contect no. [protected]

dearsir, angeltv mak full sceren. dhanakoti

dearsir, angeltv mak full screen thanyou a.dhanakoti.

dera sir im one of ur customer for airteldigital tv after having blance in my account im not able to recive channels wen i tryied to contact vit ur customer car they are also not corperating vit us is this way ur treating ur customer im suffering this from last four days if it is like that than i have to take aaction on ur company so plz take note on my massage or ill launch a complian on ur company i need n urgent action must be taken on this my no is [protected] if i dont recive call immidetly or ill not able to ricive the channels i will lunch a complin in consumercourt n i mean it n plz dont take it lightily like ur customercare people ur faithfully hilary danzel dsouza

from two days after recharging i couldnt even see the single channel. When i call the customer care they give me their order no., Request no. etc. and on the above they blame on us.
If you cannot then tell straight forward to us it will take time why you people are lying one above the other.

Dear sir I got one massage on my registered mobile No [protected] on 25/08/2009 "Now pay for 10 month and get your value pack for 12 months.price 1395. Airtel digital TV."
i rechargemy account for Rs 1400 and request for the above plan. after installation i was surprised my plan was completly change and many of the channel which i was getting are not availavle"
i again request to go with my original plan but only complent was registered. person who attended the phone was rude and was blaming on me why i did not read the package list and it was 11 month payment for your pakage of one year etc.
i just belive f the SMS send by ur service. kindly retain my original package my custmer ID is [protected]. I hope the fair 7 better service from ur side.
E mail ID rkgarwal@yahoo.co.in

Dear Sir I purchase yr digital TV on 02.09.09 . But till now the same is not install at my home. My ID is [protected] and I got a SMS that TV account is in the -ve. How can it possible?

Yrs
Amal Borah.
Dibrugarh, Assam
e-mail - www.amalborah_1@yahoo.com.

I have also very bed expiriance with this provider.
I have paid 11 months advance money to get 12months validity.but they are not ready to give because I have not teliphone to coustamer care. I do not know the procedure.
now it is 2 months free. you pay for 10-months and will get 12-months validity.
I have paid up till 2nd April 2011. what I have to do now?

i am unable to get thr new post paid connection, whre should i go for that... i live in Delhi.. near chattarpur

for any postpaid connections in airtel, (bangalore) kindly contact me on [protected], for the best corporate plans where the customer is benefited

I also have same problem my Number is [protected] they have Stopped my service after 3 Month inspite of i have submitted all documents and thet also have varified that..

Poor Service

I agree with the complaint. Their app doesn't work with my iPhone. I bought their callingcard thinking I could use it with their iPhone app. Their misleading advertisement/statement on their website caused me to ignore competing products.

man I am using it with the blackberry and it is working fine.
May be your model is not supported. even I was not sure that airtelcallhome will support my blackberry 900. then i checked the website and found my model. You too can do that.

I don't think that is the way it generally operates. I had a problem of being charged in excess and the customer service people were too quick to resolve my issue. So if you are in this mess, i would just say you were a bit unlucky and that could have happened whatever service provider you chose. besides this is an indian company and i just feel closer taking the plans from this company.

Airtel is great except their customer service sucks. They sound really nice while talking for minor issues such as forgot password but as soon you have a big issue they will suck life out of you and forget about the help. I lost $20 due to several calls showed up in my bill made from a number which does not exist ( if you dial the number it say this number does not exist.) and interestingly they say that is my number and I have made the calls. I tried to take this issue with airtel call home 30 times for three month before they said that they don't have access to the complaints older than 3 months. They sounded like a fool whom i was trying to explain, every time I called, same thing again and again and they were giving me same answer " We have forwarded your concern to our concerned department and it will be resolved within 24 Hrs' and after 1 day i will receive an email saying " we have investigated the issue and have not found any discrepancy in the call charges. All the calls are made by me". How can I make calls from some number which does not exist. They never let me talk to their supervisor ( I asked for a supervisor at least 15 times) ad when asked for him, same reply every time.."Our supervisor is busy right now. Please call after 6 hours to talk to him". They never resolved the issue and I lost $20 from my account. The funniest line which they never forgot to say or write is.."We are here to help".