Airtel’s earns a 2.5-star rating from 1313 reviews, showing that the majority of subscribers are somewhat satisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
prepaid to postpaid connection
I requested for porting my airtel prepaid number into post paid on 14.04.2017. After all the verification tomorrow i received a message for televerification process from airtel . And the networks of m sim gone. 24 hours are passed and still my sim is not activated. Kindly activate my sim immediately as am suffering from many problem without the sim . Fix the problem immediately otherwise i will change my operator.
Yesterday i Complaint about not activated sim . Airtel Executive called me to deliver a new sim yesterday after 7 pm . Today its a another day and still i have not received my sim nor a single call or message from airtel. I am very much disappointed from airtel services. They are very irresponsible . I am customer of airtel from last 3 years but now i think i should change my operator. Because i am not getting reponse from airtel. Kindly resolve my problem. Or tell me clearly that you can't do.
The complaint has been investigated and resolved to the customer's satisfaction.
sim number not working
Complaint against Service Provider: Bharti Airtel, Complainant- Anshuman, Mobile No: [protected], SIM-[protected] Respected, With reference to above it is state that I am a bonafide subscriber of Bharti Airtel since decades . That I have been allotted Mobile No: [protected], SIM-[protected] that the said mobile is not working the complaint bearing reference No: PR04900040 but the grievance was not redressed . Please look into the matter and do the needful at the earliest.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Anshuman,
This is with reference to your post dated 17 April 2017 .
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
4g dongle hotspot
I recently bought airtel wifi 4G hotspot from airtel outlet. I was told if I recharge by 345 before 31st of March I will get 1GB per day. I also got 5 GB starter bonus data. As time went by I soon started getting low balance/data massages and internet stopped in a few days. I asked the vendors and they said I need to talk to customer care. Customer care people said 345 recharge gave me only one GB data and unlimited calls for one month which I cannot use with my modem. I distinctly remember 1GB / day on 345 pack on airtel.in recharge portal. Feeling cheated and misinformed.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Yash,
This is with reference to your post, dated 17 April 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
airtel prepaid sim card [protected]
sir mene idea ka number 4 saal pehale airtel prepaid me port karvaya tha number hai [protected]. 27 march ko caompany ne mera number bina kisi callback ya anaya suchna ke mera nuber out of service kar diya. meri sim me 260ka main balance aur airtel money me 78 rs ka balance tha. ab meri sim ka record kahi bhi kisi bhi airtel ke adhikari ke pass dikhai nahi de raha hai. sabne yah jawab diya ki apki sim khatam ho gayee hai ab number recreat nahi hoga. mera sara online work ishi sim number se ho raha tha. plz solution batane ki kripa kare.
mera name - hariom mewada s/o. mr. Gajraj singh
Adress- vill-siyakhedi, teh-ashta, disht-sehore mp bhopal 466114
mere new contact no [protected] hai. thank u
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Mewada,
This is with reference to your post dated 1 April 2017 .
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Mewada,
This is with reference to your post, dated 01 April 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
poor internet broadband service
I am having a telephone line with Broadband service fr over 10 years on the upper most residential plan. I have to keep reminding Airtel to improve their service but to no avail. At present the best plan which is available in other areas is 400Gb, @ 100 Mb. but I am being offered only 8 Mb. speed as they dont have that service available in my area, Then why do they charge me for the 100 Mb. speed Whenever I call them they give me all excuses, and keep charging for the higher speed plan, but dont give me, saying it is not available in my area. Then why make false claims.
If they cant provide me better service, I have to look for some other service provider.
You already have my details My Broadband Number is [protected], and Mobile Number is [protected]
Dear Capt. Sharma,
This is with reference to your post, dated 26 March 2017.
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
sim reactivation
Airtel's service is pathetic.
My mobile got lost and hence deactivated both my sims (Airtel and BSNL).
Next day, I applied for duplicate sim and requested for reactivation.
Surprisingly BSNL reactivated within 4 hours and India's Largest Telecom service provider Airtel has not yet activated even after 10 full hours.
When I contact the call centre, they cooly say it will take 48 hours!
Oh really...shows the amazing speed of Airtel.
I am moving OUT of Airtel!
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Shrikanth,
This is with reference to your post, dated 20 March 2017.
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
sim card problem
hi,
wen ever i switch on my mobie it says please insert sim card,
i have changed the handset, still it says the same, i.e : sim access error.
what to do now. all my bank details and important information is linked up with this number, i could not even tak another sim wth same number as the person with proofs has passed away.
my number is [protected]
manjusha.[protected]@gmail.com
pls respond me
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Kruthiventi,
This is with reference to your post dated 12 March 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Kruthiventi,
This is with reference to your post, dated 12 March 2017.
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
mobile prepaid
I have recharged with Rs.109 on 8th Feb 2017 and with Rs.44 on 9th Feb 2017 using Paytm.Recharge was seen as successful on paytm as well as I received message saying recharge was successful. Amount was also deducted from my card. But balance was not credited to my account. Also checked with *121*2#.
Transactions ID for both recharges are:
Rs.109 - 8th Feb - [protected]
Rs.44 - 9th Feb - [protected]
Additionally I am also facing issue with network. I can access my 3G net from my office (SP Infocity, Fursungi, Pune) but I can't get any calls or I can't make a call as it is showing network error. But sim card is showing full network and internet is working from office.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post dated 9 February 2017.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtelpresence@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post, dated 9 February 2017.
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
faulty dvr set top box replaced which does not record
My airtel dth consumer number is [protected]-001.
My old airtel dvr set top box was not working properly as it was restarting every 5 min, so it was replace with new dvr set top box.
But new set top box does not record after pressing record button, just gives error "sorry you cant record this program. "
And customer care does not take complaint. They want error code to take complaint.
But I just get error message that "sorry you cant record this program. " and no error code.
Worst service by airtel dth.
Also this new set top box is not updating its software version and has old software version of 2011.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Dingankar,
This is with reference to your post dated 24 November 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtelpresence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
defective modem and no, speed right from the date of installation of new connection
Please note that, I have got the fixed line broadband wifi connection installed in july'2016. Since then till yesterday, I was facing the problem of its speed. I was supposed to get 4 mbps but I hardly got 0.2 mbps, whenever I used. Since it's a residential connection, my usage of internet is quite low but just to let you know that, I could never work even a single day because of the much low speed.in spite of that I wasted my several days in complaining (You may please check your records for dates).in the very beginning of installation, your technical staff came to resolve the speed problem and said that the modem is defective, but they never changed it, in spite of my reminders in all my complaints so far. Somehow they managed to show me the maximum speed every time, they visited, but whenever I opened the connection, I never got the speed.
Finally your person has replaced the modem yesterday but with an old repaired one. Thankfully, I am getting the speed now. Now my complaint is about my monthly bills, which I already paid and one is due, for which I did not get the speed at all due to the defective modem installation. I request you to adjust the paid amount, in my future bills and waive off the due amount. Your billing should start as fresh from yesterday onwards (I. E. 14th of october' 2016).
Many thanks
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post dated 15 October 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtelpresence@in.airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post, dated 15 October 2016.
We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.
We look forward to receive the required details.
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtelpresence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
non refund of deposit
Sir,
Amount refund since the connection denied.
We have booked a broad band connection to our new residence no.Ex.postal staff quarters, tailor's road, Chennai 600010 on 14.09.2016. The Saidapet showroom of airtel has given us false assurance saying that postal quarters allotment letter and an ID proof is enough, after two days when we called them to ask the status, they come up with problem saying that allotment letter is not accepted and when we asked to return the deposit/installation charge of Rs.1000, they asked time till 24th of September 2016. We havent received either the connection not the amount yet. We assume that the officials are dodging . So we request your kindself to refund the amount immediately .
I also spoke with documetation incharge, but havent receive the proper response.
Serial no (of the CRF IND) TNPC786228 BY CASH signed by the official Mr. Ganesh cell no [protected].
Thanks and Regards,
Mugilan. P
Mobile: [protected], [protected]
Email:[protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post dated 30 September 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
landline & broadband - payment of rs 242.00 not credited in my account.
Bill payment txn id [protected] of rs 242.00 on may 9 2016 - not updated in my account.
Payment of rs 245 was done after rs 242 was not credited.
There are 2 payments to airtel on may 9th.
Rs 242.00 is not credited to my accounts.
Please credit as early as possible.
Airtel customercare... Not caring to my query... Giving vague answers & trying to close the complaint, without coming to satisfactory answer.
Gaurav muttoo
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post dated 8 September 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post, dated 8 September 2016.
We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.
We look forward to receive the required details.
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
money deducted from account but neither get any recharge nor refund
on 29th July I was trying to recharge my airtel no. [protected] from Myairtel App. But due to poor network the trasaction was failed but Rs. 295 was deducted. today is 24th August, still I didnot get the money back.
As per the bank (Central Bank of India) the amount is credited to the company (Airtel) and if the transaction was unsuceessful they will initiate a refund.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post, dated 24 August 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
stop unnecessary services and plan
Respected sir,
My self mukesh kumar having airtel cell no [protected] using since last many years.
I m requesting since last 5 months to company to stop blackberry services and change my bills plan from rs 800 per month to rs 200 per month. But no one is accepting request and issue bills every month @ rs 2000/- to rs 2200/- . Black berry services monthly rent is 399/- per month + tax. I am already deposited rs 8000/- to rs 9000/- extra due to airtel as bills already generated and they hv stopped outgoing due to non-payment.
Humbly request to all, kindly refund my all extra pmt which is been charged by airtel and stopped unnecessary services and help us to reduce our monthly bill @ rs 200/- per month.
Thanks & regards
Yours faithfully
Mukesh kumar-[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Goel,
This is with reference to your post dated 21 August 2016.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call.
Please write to us at airtel.presence@airtel.com
Look forward to hearing from you.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Akanksha Singh,
with ref to your mail reply in complaint board, Kindly note that within 2-3 days, my new bill also start and same monthly charges will also added in Bills.
Please note that i will not make any further payments as per Bills Plan. which is totally unjustified and against ethics to a general COMMON MAN
PLS DO THE NEEDFUL AT THE EARLIEST
MUKESH KUMAR-[protected]
Dear Mr. Kumar,
This is with reference to your post dated 20 August 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
postpaid bill
I am residing at kakinada and having air tel post paid number [protected] and converted into prepaid and paid recharge amount by net banking and it was kept in my account and not adjusted so far. Again i have converted the number into post paid. But my amount of rs. 600.00 is still showing in my account billing as -600..8. The management is not adjusted my amount. I request to adjust my amount to my sbi account [protected]. - srinivasarao, deputy tahsildar, kakinada urban. East godavari district. Andhra pradesh
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post dated 11 August 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
regarding outgoing and not recharge
Hi, sir my migration from postpaid to prepaid to over today but only incoming is there and no outgoing and no sms and no data facilities and no able to recharge number
Which kind of facilities u r providing ur customers simply u r forcing someone to keep postpaid if somebody wants to retain his number then there is no way n this is happening is Airtel head office Bangalore n even nodal officer also not giving reply n my number is [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Shekhawat,
This is with reference to your post dated 27 July 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
it's been 2 month number is not active from airtel
This is to inform you that I have been using airtel connection since 2012
Ncr/delhi number [protected].In 2014 I have moved to himach pradesh as my native
Is at pathankot.In between I went to delhi and my sim got lost. I have reported
To police station got fir and went to airtel center, at that time they didnt
Have duplicate sim so they have advice me to issue new sim from anywhere in
India. I moved back to pathankot and issue new sim and actual problem start from
Here, after 10 days again my sim got deactivate/barred.
Again I mailed to airtel that why my sim got deactivated they said me its activated, I have mail them on date june 8 and from the same day they are just asking for 48 to 72 hour to resolve my issue, in between they have given me 2 complaint number
1. Cogcl30613780851 - on dated june 13 but issue is not resolved yet.
2 sr70327212—on dated 13th july they have given me surity it get resolve before 15th july but again issue is still pending with airtel.
My prepaid number airtel number is [protected] which need to be activated.
Regards
Rishu manhotra
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Ms. Manhotra,
This is with reference to your post, dated 18 July 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Ms. Manhotra,
This is with reference to your post, dated 18 July 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
airtel postpaid bill too much
My mobile no. [protected], Bill period : 8-6-16 to 7-7-16, Bill Date : 10-7-16, Bill no. [protected], Bill charges Rs. 4677.73. My credit limit Rs.1500 or 3600. Today this number is running, Airtel Company is not closed to outgoing service to this mobile number.Airtel Postpad bill too much which is totally wrong. Due to this bill I am totally upset.So you are totally responsible for my mentally arresment so please do for minimum bill otherwise. I can't pay this bill. Please reply me to my email address : [protected]@gmail.com.
"Thank you."
Yours Faithfully,
Jigneshkumar B.Tadvi
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Kumar,
This is with reference to your post dated 18 July 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
customer service
Dear Sir,
I'm a Airtel mobile customer. My Airtel no. is [protected]. On dated 20/06/2016 Airtel gave me an SMS where offered me to "Recharge 295/- = 2.5GGB*3G data or 4 week".
Then I recharged 295/- but Airtel give me 1.5GB 3G. Then I called Airtel customer care. Customer help line officer told me that extra 1GB 3G data I will take after 7days from the recharging date & it will be use any time till the validity date.
But after 12days I could not taken extra 1GB 3G data. So, I called today again to the Airtel customer care. The customer help line officer told me that they gave me 1GB 3G data few days ago which is active on 12am to 6am. And then he send me an SMS "Rs295=2.5GB(1.5GB 3G+1GB night data), 28 days."
Now, my question is why Airtel did not clear that hiden things of this offer? Why the last SMS sent me after 12days after my calling?
I have not need net balance for midnight because then I slept.
So, give me 1GB 3G data for any time use till the offered validity date as soon as possible.
- Yours faithfully,
Ajay Kumar Dutta
Deganga, 24pgs (N), W.B., Pin- 743423
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Dutta,
This is with reference to your post dated 2 July 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
lost mobile phone-block sim card
I am submitting this complaint on behalf of my maid janaki who is a an airtel customer. Her phone got left behind in an auto rickshaw she was travelling in on saturday 18th june. The phone was not returned by the driver and is now on switch off mode. I request for you to block her number so as to avoid misuse and revelation of personal details and contact numbers. Her airtel mobile number is [protected].
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Ahsuna,
This is with reference to your post dated 19 June 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post dated 19 June 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Reviews 0
If you represent Airtel, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Airtel
Here is a comprehensive guide on how to file a complaint against Airtel on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Airtel in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Airtel. Mention key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow each step carefully to effectively file your complaint against Airtel on ComplaintsBoard.com.
Overview of Airtel complaint handling
-
Airtel Contacts
-
Airtel phone numbers121121Click up if you have successfully reached Airtel by calling 121 phone number 1 1 users reported that they have successfully reached Airtel by calling 121 phone number Click down if you have unsuccessfully reached Airtel by calling 121 phone number 3 3 users reported that they have UNsuccessfully reached Airtel by calling 121 phone numberQueries and Requests198198Click up if you have successfully reached Airtel by calling 198 phone number 1 1 users reported that they have successfully reached Airtel by calling 198 phone number Click down if you have unsuccessfully reached Airtel by calling 198 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 198 phone numberComplaints1215012150Click up if you have successfully reached Airtel by calling 12150 phone number 1 1 users reported that they have successfully reached Airtel by calling 12150 phone number Click down if you have unsuccessfully reached Airtel by calling 12150 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 12150 phone numberDTH
-
Airtel emailsAirtel.presence@airtel.in100%Confidence score: 100%Support121@airtel.com100%Confidence score: 100%Support
-
Airtel addressAirtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram, Haryana, 122015, India
-
Airtel social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 08, 2024
Most discussed complaints
Air FibreRecent comments about Airtel company
Sim cardOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Dear Chandeep,
This is with reference to your post, dated 21 April 2017.
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd