Airtel
Reviews and Complaints

I was not able to get the information regarding the bill I paid for the month of October 2006, when I contacted customer care at 121. The customer care executive directed me to post a complaint on the website.

Reference: [protected], I have been facing very frustated with the services provided by Airtel. Forget about the ground level advisor it is top management. I have contacted several time to MD of Airtel for getting the issue resolved but without any success. At first reminder there was action and call from Airtel corporate office and assured me that issue would be fixed within 48Hrs. This is almost a month now I am chasing with no success and no communication. This is insult of a customer paying them for services over last 7 years and now I have planned to go to court and also publish all the complaints to newspaper.Just now I had been call with customer care and when asked to handover call to senior the call was dosconnected as I am not ready to wait for 24hrs. This is useless customer service and Airtel should face the heat now...

I have an airtel postpaid connection [protected] under the scheme for JP Morgan Chase employees - Super Saver 199. Under this scheme I have 150 local + 150 STD SMS free and 600 Local mins from Airtel to Airtel or any other mobile free. But when i checked my current bill generated on 27th June '2011 I found that I have been charged for the local mins also.
I tried speaking to customer care but was of no use. Finally I dropped a mail to their nodal officer of Mumbai on nodalofficer.mumbai@airtel.in but still other than acknowledgement no reply has been received.
Please do the needful at the earliest.
Note, if needed, I have the pamphlet provided by the airtel vendor when we take the plan.

Dear Sir,

I have received a couple of call yesterday from your various departments. But
in nutshell no one was able to solve the problem. An engineer from your company
also visited my house.
All of them seem to be blaming back end team of your organization.

Following are the people I have spoken to

1) Miss Vani
2) Mr Andrews [protected])
3) Mr Wasim ( [protected])

I would like to know who is part of this backend team. Is this team
accountable to some one. If yes why is no action has been taken. Just to
remind of various issues which I have been facing

1) I have till now received three different bills with 3 different plans. I
just applied for 1 connection
2) The issue has been reported and it has been more than 25+ days, and no
action has been taken.
3) for past 3 weeks internet is not working at my home and no one is looking
into it.
4) I have visited your customer service center on 100ft road, Indira Nagar, and
your Manager Mr Andrew is well aware of my problem, still he is unable to help
me and no one with higher authority is helping him to solve it.

Following are the immediate actions which I want from your side

1) ReleaseUnblock my internet line so that my daily work doesn't get affected.
2) Please send a installation engineer at my home to make sure that problem is
fixed and net is working.
3) Since I am unable to use your service for this month, please dont bill me
for this period.

Regards,
Abhinav Mathur

Dear sir/Madam,

You have the best tool in your hands & that is portability. Just send a message "PORTMOBILE NUMBER to 1900 You will get a code. Simply submit your documents to the new company & enjoy its services. but do not forget to start DND services. now it is Airtel will contact you. Again cheating here by Airtel they will say your problem will be resolved send "CANCEL" to a number. This command is to stay with Airtel & not the solution of your problem.
Thanks
Ashok Chawla(narindraworld) npsworld@gmail.com

hi i am airtel postpaid customer, but i m not satishfied with airtel company because theirs executive not care centre not responding to responsibilty to give answer then, their are make to hold and then they are the cut the call so what is this. than airtel gives me postpaid bill than i have paid the bill by cheque and that cheque return by bank technical reason . bank also gives me cheque return charge but airtel company not re- issue that cheque and they stop the connection . airtel has sign form with me without any kind of information and i also don't know englise . so please take on action this matter my id is vinuprajapati9@yahoo.com

I have a post paid corporate connection with Airtel in hardware ([protected]). yesterday after dial *121# my un billed amount 312.90/ and next day is coming 792.30. Please confirm the same if the problem of server its ok. If no please disconnect my Airtel connection after my bill period 27th of month. Or give the detail for disconnection procedure.

Regards,
ajay sajwan!

This is to bring to notice that I have been billed for full monthly charges for the billing period 23/05/07 to 22/06/07 vide invoice number [protected]. However, out of these 31 days, our internet was not working for 16 days, which computes to 51.61% of service delivery. Apart from this, the IVR for airtel is the most useless IVR I have ever seen. It is more of a consumer harassment than a convenience.

I have faced a similar concern with Airtel Office. This was some time ago while I was in Bangalore and had a postpaid connection with Airtel. Firstly, the connection is not good by any standards and does not deliver what was promised. Secondly, Airtel disconnects the connection from time to time and I raised that their was a direct relation between the blackouts and the time spent online. As you try and stay online longer, the blackouts become more frequent.

Now, after a year of being in the US I just returned to my native in Kochi, Kerala. I am here for 3 months and decided to take a prepaid connection and activate the Airtel Office so as to have internet access on my laptop while I am on the move. Firstly, no one at their call centerseemed to know how it works. I was not able to get information as to how to activate it, weatherI must buy the recharge coupon and charge it to my phone first or should I wait for them to send the settings to my phone. This went on for three days and a person made me wait until 11:30 pm so that I receive and save the settings to my phone. I then called and asked to be transfered to someone with more knowledge of GPRS. The concerned person then asked me to charge my phone with the GPRS coupon and that the settings will be sent to me with in 48 Hrs. Now it's been four days and I am still waiting for the settings and so that I can be online.

My sister uses my previous connection with Airtel (6 yrs old) which is a corporate connection. This month while I was in Bangalore, I made the payment of Rs.1300 by cash for the bill amount of Rs.1234. When I received the printout of the payment received slip, it read, "Payment received with thanks from" and my name in print (all bold). I was in a hurry and was happy that I got most of my work done on that day. A week latter my sister calls me and tells me that representatives from Airtel are calling to ask her to make the payment. They say that I have not made the payment and that they will require the slip to confirm. Now, I do not have the slip ith me, this is a mistake on my part but the fact that this is happened to me thrice in the last two years is a matter of concern and I believe that all consumers with Airlet postpaid accounts must be warned of the concern.

I am currently working in sahara news group as senior correspondent. The bill generated for the month of may is approximate Rs. 650. The particulars of the bill state that i have made a call to 609 on the 27th of the may for a duration of 1 hour and 30 minutes which is absolutely incorrect. I have already brought this thing in the knowledge of the customer care executives of airtel but the results have been unsatisfactory.

Hai i am Jai bass from madurai(tn). i have one question. what is the difference between the life time airtel sim and three years validity sim. in which way the life time sim is best to other sim. what is the benifit the lift time sim and why you are fix the msg cost in the life time sim Rs. 50 piase. please send the msg of mine

I am Viswanaathan from Trichy (Tamilnadu). Lot of wallpapers are received my airtel lifetime phone number ([protected]). On 2nd November I recharged for Rs.121/= but after noticing wallpaper I clicked it, because there was no subject, my account was suddenly reduced for Rs.20/= I was shocked and surprised how Rs.99/= was deducted. Let me know why airtel is sending wallpaper to my number? If you want to earn money you send those who are interested to see this. Secondly, they are also sending cine actress name. Then I immediately delete this. In future don't send any msg to my mobile, except for recharge msg.

I don't want any msg from Airtel to loose my valuable money.

I AM SUNDARAM, AGED 54. LOT OF ADVT ARE RECEIVED THROUGH MY AIRTEL PREPAID CELL PHONE. ON COMPLAINING TO STOP IT THEY ARE TELLING THAT IT WILL TAKE 45 DAYS. WHEN THEY ARE ABLE TO SEND THE ADVT SO MUCH FAST WHY CAN'T THEY STOP IT ON THE SAME OR NEXT DAY WHEN COMPLAINED TO THEM ? I AM SO MUCH IRRITATED TO RECEIVE THE SMS ADVT TO GET CINEMA ACTRESS PICTURES ETC. ETC.

hai
i got a wap message - a link for downloading wallpapers. when i chose the option to view the message, browser opened and i was able to view the message. After closing the browser window i got a message from [protected] stating "THANKS FOR DOWNLOADING WALLPAPER FROM AIRTEL LIVE WAP SERVICE. YOU'VE BEEN CHARGED Rs.50. Just for seeing the wallpapers will i be charged? that too Rs.50. i haven't downloaded any wallpaper. when i contacted the customer care though i tried to explain them that i just closed the window they gave me the reply even if i have clicked the image to view it in a zoom i would be charged. what should i do now? i did not download the wallpaper and i dont want to receive such WAP messages hereafter. thanks.

I want devotional hallo tune - kamatchi subrapatham at your offer price @ 15/- per month. i dont like cinema songs hallo tunes. Can you give?

L.SUBRAMANIAN
19/05/2008

This is a compliance matter subjected for your Signal Traffic Congestion. This letter Represented from Madurai Kamaraj University Madurai-21. It is located in Madurai –Theni main Road (National Highways).

Come to that matter, the University consist above 7K people in various discipline. Most of the people Consumed for your AIRTEL Network. Ten months (not clearly) before, one signal tower builds nearly my campus, the cell info display as MK UNIVERSITY. So there is no problem to arise in your network coverage.

But now a time, a new signal tower builds in VADAPALANGI village which is nearly 3 Km from the University. So we can’t reach the correct connection. The people thought may be it is Signal traffic Congestion problem. So you should be taken a necessary action regarding this matter.

Iam sridharan from yercaud ([protected]), working in a brand new hotel (hotel the sky roca,location -20th hairpin bend) ,naturally hotel is a place where thousands of guest flow will be always there.Surprisely in our property we dont have DONT HAVE PROPER COVERAGE INSIDE THE PROPERTY EVEN IN OUTSIDE .we and our guests facing alot of trouble due to this problem even though a lot complaint raised there is no proper response, even it is not a very remote area too because other networks like reliance and bsnl is having good covrage ,we dont know where airtel is going . this is not good for a company like airtel.

I am Ravi my native krishnagiri (D.T) Uthangarai (T.K) Salamarathupatti (p.o) . This area very poor net work please net work tower to be install.

iam using airtel pondichery number +[protected].i am now in kuwait.v hav roaming in kuwait for airtel.But my sim is not activated,and hav no network access.most of my friends are using airtel here.so when i call Wataniya they r the airtel roaming partner,they told me to activation should be made from india.

so pls made adequate measure to activate my sim.

So if my balance get deducted like this continuously my entire balance would would come in single digits by the time i come back on august 5th.

With regards
Jagadish

I wanted my existing internet connection functional in my another room too where Airtel Land Line connection already existed. It took 21 days of patience and perseverance to get it done after continuous reminding. Their commitment that after every 4 hours delay Rs 100/- will be credited to the complainant was requested to be implemented. My e-mail was replied after about 4 weeks through auto generated reply that delay in replying is regretted and my complaint has been forwarded to concerned dept for their action. I am still awaiting reply/action to refund as per their commitment.

Beware people!

I am customer of your service and having problem of massaging service form internet

i am not able to recieve massages from internet, kindly note, i am customer of jammu and kashmir.

Airtel Sucks with the bill, So I converted to Prepaid, They just Rob your pocket, be careful with them, Even though they are not given me my Security Deposit back I am ok, I have taken a 1 yr validity prepaid card and in that I one I can migrate all my business to the new Vodaphone Number that I took Recently which is much better that the Airtel Till this time

Thanks for all the trouble that you gave to me Airtel ... !

Hi Team,

I have raised a request regarding the shifting of my broadband connection(#4187022) on 19-sep-2011.Still I am not getting any response from your end. I am wondering for a new connection you peoples will provide within 3 days then why for shifting it is taking this much time. I think Airtel is not interested in the existing customers.
Now lot of options are available in the market and some another vendors are providing connection at low cost. The money currently I am paying monthly to Airtel in that rage some another service provider offering me 3 times the speed which I have now but still we are stick with Airtel because as of now I am satisfied with your service and the main thing make me happy is the anytime customer support also but now am very depressed to say that I got some bitter experience from your customer care, they are not at all listening my worries and giving false update for me also. Their behavior looks like if I want I am quit the connection and go for other.
Some of your executive has taken my query for shifting as disconnection request now I am hearing my connection is going to disconnect also.
I am confused what is going behind the background, I don’t have any problem on that I will go for a new service provide available in my area. But I will notice this customer harassment to my Company because it is CUG plan refers from my company. You are aware It will escalate in that level Since I am using that connection for my working from home option. I have told all these things to your executive they will tell sir, tomarrow your connection will get ready I am going to make this request as high priority but nothing happened.
As a customer my problem is genuine my connection need to shift but I am not getting a single call from your end yet now and while I am calling to customer care such type of misleading comments I am getting.
I am requesting the authorize person to check what happened to my request and if it is possible please provide me resolution to my request otherwise please let me know so I can go ahead and select for another vendor connection they can hear my worries. Telling frankly We are not expecting this type of response from Airtel like a big organization, we have a faith on your words please keep it as valuable.I just have a look for the complaint mail id in ‘google’ I can see a bunch of complaints in different sites, please have look on this issues otherwise it will get spoil the name AIRTEL.

Hope I will get a positive reply from your end ASAP .Because I don’t have the patient to wait some more days for an internet connection because now the internet connections are available in the market within hours I want to notice the same to Airtel.

Airtel customer support is very bad. I was a loyal customer to airtel but this incident changed my mind. My cook had stolen my phone today around 7.15 pm.I called up airtel office to find out information of the call. Mithun (Customer care representative) picked the call and explained his rules etc for not giving information. I asked him to transfer the call to supervisor but they said no manager available and all the managers gone for tea.Suggested that i need to file FIR as lost case etc. Airtel supports person who steals by the time i complete their process person will run away with my cell phone and sell also.

Next CSR James D asked me to drop the phone or he will disconnect.this cell was costly and office work would suffer as client calls on the same but no one allowed me to talk to manager or supervisor. The worst thing is they were making fun of customer.Very bad customer support. I will go to consumer forum for this.

My mobile no is [protected] and i have validity up to sep 9 2009 but am not getting incoming calls customer service through call center is very worst.

I am subscriber of Airtel since May, 2006. I put a several complaints regarding poor connectivity in Amrutha Valley, Road No.12, Banjara Hills 7 months back. But no corrective action has been taken place. Still we are facing same problem. For several times we tried to follow up with Customer Care Service. But invain.Really they kept lots of fake promise and commitment. Really all are damn useless.

Regards,

Dhrubashis De and Nilanjana De
Mobile No.[protected],[protected]
Flat No.203, Buckingham Block, Amrutha Valley, Road No.12,
Banjara Hills, Hyderabad - 500034

airtel customer care response very worst in chennai.

Actually they are cheating. See the below incident

Since Last two, three months got more billed amounts for post paid. actually my habit is to to send useful sms to my friends. So I asked to customer care to know about some sms package for CUG plan.

Somebody form customer care said we do have Rs.25 sms unlimited package. Then I load to activate immediately. To get conformation again I called and asked about whether it has been activated or not. Some one piked the call said that we dont have that kind of package its only foe 250 sms. Then next day again I called and asked about once more what i said above. They said 'sir we do have' Then Immediately activate it. To get confirmation again I asked they told to send sms . Then I send But i did not receive the confirmation. again called and asked about the issue. they told that still not yet activated.

Then scolded and to unlimited sms package activate. Finally i requested "i am going for prepaid. But they did not agreed. again they convinced me. this conversation happened continuously for 3 months.

Finally I send many sms to 121 airtel about my complaint. They called me asked the issue.
I clearly explained everything. Finally the senior position level person attended the called. He apologized and he said that the regarding this issue will be solving within 2 days. I got call from them within 2 days said that we will be generating for u the bill with sms amount deduction.

and also they said we are assure that will not come the bill with sms amount. Its entirely free for u like that they told. one more think he told like after generated the bill please don't forget to call us regarding rework the bill and send.

Next day called and I said that Ya I have received the bill please rework the bill and send. But still they did not done. But I recored all the conversation which I was spoke to them.

Within a week I planning to put the case against the airtel.

my problem is that I can't contact with customer. whenever I try to call customer care service .. a computerise tone beep up saying that I should send sms to 121 for complain and after sending my problem I didn't got any satisfaction.. I tried another mobile and contact customer care and told about my problem. they give me guarantee but still problem is not gone. So, please do somethng..

i strongly agree that even the same incident happened to me and they have provided me incorrect information by one csr, and the other csr instead of transfering the call to manager , he disconnected it intentionally . even the team leaders and the floor managers donot have any commitment to their promise.
i have to go through the media , and email the same to the CEO , if im not justified with satisfaction ,
evidently they have agreed that it was the mistake of AIRTEL for providing the incorrect information and misleading customers.

here i would like to highlight the fact that ,
under the law, no company is allowed either intentionally or unintentionally mislead /or give incorrect information would legally bind over the company and as well as the staff with a bad reputation left on the company.

On saturday 25th oct, 2008 I have done online transaction of prepaid recharge of Rs 55/- but i couldnt get anything & Rs. 55 also debited from my account. This is a real cheating by the bank or the airtel i am not sure. I recommend others not to use this service.

# i have changed my postpaid to prepaid, and it was told within 9 hrs, it willbe activated. but after 8 calls to customer care, nothing was happened, they are keep telling stories.

# till now no one contacted me.

# airtel service becomes worst and worst, and they not even bother to give solution.

# if any one knows how to sue airtel regarding this, let me know

Hello all,
There are several travel agencies in south India! So how can i find the best one? Is sashti voayges good? Somebody clarify my doubt and answer can also visit their pages on Google http://www.google.co.in/search?hl=en&q=sashti+voyages&btnG=Google+Search&meta=
Wishes,

Pls send me details of Airtel prepaid connection where std call 1Re only.

This is to inform others that Airtel Franchise Silver Line Network, No.12 MG Road, Shastri Nagar, Adyar, Chennai 600 020 has sold a Internet Data Card (Number [protected]) to us with a confirmation that this card is compatible to use with Outlook Express and usage of this card will enable to send receive emails through Outlook Express.

This card was bought by us for the purpose of using it during outstation trips to send and receive emails. However in my next trip to new Delhi, when I have attempted to send emails through this Data card, I could not do so. I have taken up this with your franchise through whom this card was bought and they have promised to send their representative to look into this. Nobody has come to attend this.

We have taken up this with Airtel technical support and we have been informed that this Data Card cannot be used / compatible with any email account and the use of this card is restricted to browsing the internet alone and we were told that we should direct the sales outlet to contact them for further clarification to this effect.

Best regards
Ravi Garyali.

The online transaction of prepaid recharge has flopped i guess because i recharged it for Rs.55 but i could get only Rs.20 instead i guess around Rs.45.This is a real cheating by the banks or the airtel i am not sure but can anyone clarify in this issue.

I recommend others not to use this service.

Yesterday i purchased an Airel Prepaid card which is Rs 100 only for incoming .

But when is enter recharge pin, it was not accepting, saying the facility is not available in your card.

So want to say why you creating these type of scheme which good for nothing.

provide m the facility to connect the tower on house roof on rent.
address:68, sawan park etn, ashok vihar ph-3.delhi
ph:[protected]

Airtel Tamilnadu is cheating the customers by activating the Value added services like Caller tunes without the knowledge of the customers. When I called up customer care, they said sorry and deactivate it, but no refund of the amount charged. Can anyone suggest what should I do to bring the Airtel to court for further action against them.

Hi

I have two mobile number under my name. I got these mobile number when i joined a company in Bangalore. From that day onward i had given ECS that all my bills should be charge on my saving account. Later i had changed from saving account to credit Card. Since then all my bills where charged to my Credit Card.

Off lately i get call from the customer care that i need to pay my bill. This was not the first time this has happened. This was the second instance. Again i told then that standing instruction have been given that bills should be charge my my credit card. Today i got my Credit Card bill and what i found is that they have billed me twice with the same amount. At the moment i am not in India. Otherwise i would have called to the customer care and taken left right. I have to come to India and solve this problem. I want that airtel should give me a written letter that this think will not happen again and they should also pay compensation amount and my air ticket fare.

i hope this case will be resolved ASAP
Thanks
Satbir S.

I want a mobile number of payal D/O of uttam jain living in lalbarg in mumbai plz help me.

Sir.

My name Nirdesh kumar. Aritel Mobile number - [protected].

Airtel employ ( I don't know name ) told me about a Plan 998 that airtel connection rent for one year is 998. She told me that Rs 1/ STD and RS .5/ for local calls. I have broadband connection for Airtel. She told me 5% discount for broadband bill and 5% discount for mobile bill. I was asked " any other charge in this plan like clip charge " she says no…… other charge.

After taking your plan, when I got first bill, I find many other charger which she did not tell me. Charge like STD A2All pack@ Re 1/- (Rental Re 30) and CLIP Charge (Re 50 )& provisioning.

I have complained to 121 to Mr. Surya kant. I discussed about this. I said I can’t help you - reference number- [protected] and other complained reference number number is [protected].
But no response was there.
That is my worst experience with Airtel. It was froad with me. Your employ tell a lie. your employ cheated for selling the plan. That is a case for forgery. Nobody will faith at Airtel.

If you take any action please inform me.?

I m living in UK like to pay my friends postpaid connection bill from here. But not want to inform my friend. Is there any way to that? Do I know bill amount online? So please let me know about this.

Thank you.

I am very much unpleased from the service. Your Service provider are giving ### service.

Res Sir/Mem,

I hope that u will be ok.
Last time i went to my village at that time i see that there is no network coverage there. i want to inform u that my Vilage is In Anand Dist.Taluka is sojitra, In gujarat.

Basically i m from piplav it is a very famous village.bcoz our Gujrat goverment Declair it YatraDham Of Ashapuri Mataji. there are too many peoples come and take visit of this place. Here they can get all facilities but they cant get network of airtel .
so if u want to put ur tower and wants to get benifit of custmore. contact me.
I have one plot in My village. if u want to put ur tower in my plot ,
Contact me. my plot's size is 1800 sqrft.
My cell no is [protected]

I hop that u will contact me asap.
Thanks& Regards
jignesh patel

So I've been with Airtel for years and for the past 2 months its been nothing but a pain in the ### dealing with these guys. So heres my story... I called customer care on june 19th and asked them to bill me on a new plan , the 399 home, and i was told it would be activated as of july 5th since thats when my billing recycles. I said no problem and hung up. one month later i get a bill of 4800 or somethin and i see my bill plan hasnt changed... so i call up airtel and they agree that the mistake was made but i'll have to pay. I being the kinda person who doesnt take ### from anyone, told em off and i get a call 2 days later saying ive been compensated Rs. 305. i found it ammusing.. I asked them for a REVISED bill cuz i believe i shouldve had a larger discount. Apparently, Airtel CANNOT revise. I must have made many phone calls , more than 20 to Airtel to actually pay my bill. I hate being cheated nor do i like cheating anyone so i thought its better to pay the revised bill plan. I even emailed 121 but no reply. After, i got billed for the wrong bill plan again so i decided enough is enough and i told them i want a revised bill plan plus compensation. I was told that i could go check my bill myself and do the calculations worth over Rs8000 of calls and i would agree that they've made the right compensation or revision whatever they're calling it. I told them that its ridiculus a company is asking his costomer to go calculate his bill himself and that compensations are not givin. I've lived in Africa, UK, Canada and the states and in all those countries without asking you are givin compensation cuz the motto is "Customer is always right" but I was told that in India this doesnt happen by our beautiful custome care agent of Airtel. I told that its a privatized company and its not indian but she said so waht, its in india and we dont do that. So i guess in India customers are told off and the company is always right. This for sure is going to constumer courts.

I have taken the CUG Corporate post-paid Mobile connection with Airtel. It is a stupid mistake by me that I chose this bloody connection. Airtel and IBM has the conglomeration which seems to be of no use to IBM employers. Airtel's employees are playing smartly with the Operations team of Airtel.

No-one Actually turns up and still they convey to their supervisors that they are following up. It has been more than 38 days since I got this bloody Airtel Connection on July 22, 2007 and now its September 01, 2007.

Their one of the Address-verifying executive came to one of the shop and took the signature of mine and told me that he has verified the address details. To my surprise, he lied to me.

Now, when I asked the Airtel Department to cancel the service on August 26, 2007 they requested multiple times to re-consider my decision. To give them another try to the Retention department, I told them to contact me at any point of time via phone. They told me that they would be coming to my home/office at that particular day itself. To my surprise they did not even bother to turn up to phone me at my alternate phone numbers.

This confirms that agents are careless and degrading the level of service. They are charging for the service charge and threatening that I have to pay for the MRC for the unused service (150 Rs). The catch is that I never thought that I would be treated in such a manner.

I have deposited more than 1000 rs for the Advanced rental plan and the only option seems to me to go to Consumer Court.

Regards,
Satyendra
Delhi.

will my airtel number work in usa

I have airtel connection of India & i am in U.S.A. at this time & my sim card is not working but it shows full range from American phone company AT&T. i want to ask if my airtel number can work in America. Please send me answer fastly

My airtel sim card no. is [protected] and it is blocked asking forPUK code which is not available in sim pack. Kindly send me the PUK code.

Thomas Kennady.P

i need puk number for my mobile [protected]

My mobile has been lost, costly and higher verson phone, i used airtel prepaid card, any possiblity have to identify while they are change my sim card to need to find out my mobile phone.plz let me know as soon as possible.I have IME number of my phone.

i need my puk code number. my mobile number is [protected] and sim no.is 89917008051301434381h3

STOP THESE DAMN SMS from 290603. Its costing me 3Rs everytime there is an SMS. Thse are unauthorized charges. Airtel has no rights to charge us for these VAS downloads. I would like to disable all VAS downloads. But I havent been able to do so.

My Name is Mrs Deepali Pangerkar, i m holding Airtel prepaid card for last 5 yrs, but now from last 10days SMS is coming on my mobile & every time it is charging me Re.1.From last 10 days i am continuesly doing refill & my money without using is getting deducted.Who the ### is sending me the message the number is 290603 from which the message is coming.Yesterday i.e 7th July 09 at night 9.30pm i called up in customer care but the ### didn't listen to my complaint & simply hanged the phone.I warn you people this message should not come again on my mobile otherwise i will do complaint in Police Station & even i will give this in news paper.So take the action on this number immediately.

I am a resident of Siliguri, West Bengal and I am being continously beingn called by a man whom I don't recognize as any of my acquantainces nor have his no. saved in my cell. The guy talks pretty rudely and abusing when I ask who does he want to talk to. It's very irritating at times. I wonder if you could help me out with this freak, in identifying him. His number is - [protected]. If you prefer this to be confidential, you can send your gracest help to liftutorial@rediffmai.com

I call to customer But not answering. Icall to other no. said customre care my card is locked.

i want 2 registre my name in airtel website

I had a cell connection from Airtel Bangalore ( [protected] ). I have requested to disconnect the phone in Dec 2006 as I was out of the country and I am not using the phone at all. I don't have any contract/agreement regarding the connection. I sent several mails since Jan 2007 and called the customer care several times. Still Airtel is deducting the monthly post paid amount from my bank account. Now I stopped keeping any amount in that account but for that bank is charging and I cant discontinue with account also.

Really Airtel is a Big S H**E

Help me out how save my S.

Need help on how to stop that

Sub: Deplorable levels of glitches reach a new hight!

Unfortunately, I've reached a level of frustration that makes me waste my time off to do this!

I'll get straight to the point.

Opted for service offered by this blessed company called NOP. Activated it immediately. Didn't work too well, and neither does it's deactivation procedure because I've been trying to deactivate it since March 7th 2007!

Have called customer service (poor poor POOR service) - and i wouldn't hold the executives at fault for this - It's simply this company who has no vision as to how their customers should be treated.

Anyway, in 2 days, it'll be a month since I've been trying to deactivate this damn service. To no avail. Inspite on not using the Net on phone feature (some feature but i wont go there, or I'd be referring to complaint number 2!) - i get debited Rs 5/- (IF NOT Rs 10/-) every single day!

On calling, I'm told, within 48 hours I'll get my refund and with immediate effect, they'll be no more debits. This has been for 4 weeks now.

Yesterday i manage to get a nice chap on the phone with some phone manner (no thanks to Airtel i'm sure, only his upbringing did the trick to keep me calm). He assured and assured the same thing I've mentioned above.

Asked for a ticket number or a complaint number and unfortunately his system takes 10 minutes to generate it. Upon offering to hold, he says he cant be on "a" call for longer than 10 minutes and was in a sudden hurry to hang up!

I waited and it has now been 48 hours. I now ask... WHAT THE HELL ARE YOU'LL UPTO! This isn't the first time I've faced a problem with your networking and I'm not the only one winging about it either.

Unfortunately, mine is a business phone hence my number cannot be changed. So rest assured i will not give this one up without a fight.

If i don't get a response (and a bloody good one) i will make sure i find my way to the papers. And as I'm sure you already see (with the vision you so evidently portray) - i can write till my fingers bleed.

Message was sent to my airtel connection regarding the service of getting bills through e-mails. I have a postpaid connection. I subscribed to the service by sending sms. I sent an sms later on, to stop e-bill service. I do not know what to do. I haven't received any communication from the customer care.

Namaste Mr. Raju,

This is to inform you that your concern listed 02 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.presence@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.Presence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Raju,

This is to inform you that your concern listed on 02 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com

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I lost my airtel demo sim last ten days back ie, on 23-07-2013 my mobile no [protected] of kothagudem area khammam dist A.P . i complaint the same day to the airtel service centre, i apply for new sim with the same no .uptill now new sim was not activated till this date 02-08-2013 . i want to know the current status of new sim with the same number, please issue the same no sim as soon as possible

I HAVE LOSS MY MOBAIL, NO.[protected] PLS CLOS THIS NO. AND ISSU ME NEW CARD

i want to know how i pay my telephone bill by net banking

I HAVE LOSS MY MOBAIL , NO. [protected] PLS CLOS THIS NO. AND ISSU ME NEW CARD

Hello, I think you have need to contact local office for this.

Thanks,
Vishal Gaurav
vishalgaurav01@gmail.com

i not activate astrology pack...but the company deduct 1o rupees from my balance it is shameful ...and company supervisor doing nothing...just cut the phone with out saying...my ph no is [protected](santosh kumar saha, bongaon, 24 pgs (N), pin 743235

very poor service for corproate from Airtel...

i lost my mobile phone whose no. is +[protected] so plz close the connection.

lost my phone sim mb n0- [protected] .pls barred my out goings to avoid missuse

Namaste Mr. Singh,

This is with reference to your post dated 02 October 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.presence@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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I booked for an Airtel Postpaid connection online and money was detected from my account. A mail was sent by Airtel stating we will fix an appointment with you within 48 hours to collect documents and provide you a SIM.
Its been 3 days and I have no idea what's going on. My money is gone and there is no way I could check the status online from their website about my order coz I searched whole website and didn't find any option to track down my request.
This is so frustrating. They have no right to waste my time. If I knew I would have taken some time out and would have walked down to some nearest tore to get things done manually. I tried online service thinking it would save time. I was wrong. Airtel proved me wrong.

ello,
my name is Prateek Rungta mobile no [protected] .on friday 5/7/13 I got call from airtel office [protected] .then a person (with mobile no [protected] )came to my office and collected all documents and money 400.00 IR. FOR POST PAID CONNECTION saying he wii be getting the nano sim next day. now he is not answering the call and not giving any response.
pleases help.

hi sir, iam ashok from hyderabad, my mobile no is [protected], iam using prepaid since from 10 years, recently airtel representative forced me to convert to postpaid so i given my documents on 05-09-12 in that time he didn't gave any postpaid sim he told me iwill back within one hour but till to date they are not answering call, the problem is when i gave document the next day prepaid connection deactivated, so my communication's are all locked, i have some business so communication is most important think that, they told the plan 299, airtel to airtel 20 paise other mobile 30 paise offer what iam asking is pls respond immediately, the agent no [protected], [protected], [protected], most worst response pls solve it
yours ashok varma
[protected]

I WANNA CHANGE MY PLAINS ...

By last month i changed my airtel prepaid to postpaid connection, even i submitted all the necessary documents(including photo) and registration fees.Last week i asked them to activate ISD calls they told me that still now your address verfication is in pending, i told that one of your official came to home and got signed by my mother and also one of your official spoked me and explained all the details about the plan and billing details, but they didnt gave proper feedback.But today (i.e)12thjuly11 by 10pm my mobile showing that my sim is invalid and i called customer care they are saying that still now we didnt receive your photo and proof so your connection is temporarly stopped.Now my question is will your company provide me Prepaid or Postpaid Simcard without getting my photo and proof? How can you stop my connection without giving prior intimation to me.

Hi... I have taken airtel postpaid number, and registered complaint so many times for the network problem i am facing..Everyone who is calling me getting a message tht my mobile is out of reach, when it is not. I am fed up of calling customer care 121, with no results. My complaint number is [protected], i also had airtel prepaid before which i was using since many years, and tht never gave so much trouble. But i am extremely dissapointed with this. Inface postpaid custmor are also giving monthly rent, so whats the use of it, if they cannot get good and prompt services. Kindly help.My mobile number is [protected].

The Airtel People charged initial charges but later on said the port is not available, I asked them to cancel my connection n send my check back...
for last three months I am calling them n tired of taking reference number but hasnt recieved my money...
Anyone please tell airtel that if they keep doing it they will have to pay a heavy price someday when they will be dragged to court of law...

I am looking forward to put a complaint against them ...
Its not about money only Its about making the customer a fool...