Airtel’s earns a 2.5-star rating from 1313 reviews, showing that the majority of subscribers are somewhat satisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
landline
Gnanasekaran [protected] [protected]@yahoo.com We took the airtel landline connection in the month of July for the first month the bill is Rs.654.for the second month the bill is Rs.1138 for the third month (Sep'15) Rs.1341 and for the month of Oct Rs.1713. the plan what we requested from the executive is ROTN MAX Plus 8 GB @ Rs.999. But the Rental for each and every month is getting higher. So, We kindly request you to Change and make the is ROTN MAX Plus 8 GB @ Rs.999 as fixed and also we need the waiver for the months Sep and Oct’15 For Rs.600. If your are not ready to change the plan or give us the waiver we will forced to cancel the network from you service.
dth recharge
I had made a recharge of Rs 2850 (payment receipt attached) on 28-10-2015 towards my airtel DTH (digital TV ID [protected]) through Airtel's online recharge website (Transaction ID:[protected]). There has been a deduction from my bank account and airtel has sent me a receipt for the same but the recharge does not reflect on my set-top box. I had put several mails to [protected]@in.airtel.com but there has been no response. I had also lodged a complaint with the Airtel customer care. Anybody from Airtel could you please look into this issue
refund of 3months charges paid
I am airtel broad band customer. Connection no is [protected]. I have not used service for july to sept 2015 as I was away in uk. I was asked to pay 3 months rent which I paid for resumption. And I have been charged rs 200 per month for landline phone. I never used any landline phone and wish to inform that I am not having any pone at all. And also I never made any request over phone or in writing for such use. Enquiry reveals that request was obtained by company over phone. No such request from our side. Kindlly request to refund all amounts coolected
details of incoming and outgoing call logs of the year 2013
Respected Sir, My name is Nazreen Desai and i had an airtel number [protected] maharastra circle. i disconnected the number sometime later in the year of 2013. currently though i request you to kindly provide me with details of my outgoing and incoming call logs on the same number in the month of january and february 2013. i realize that with the number being discontinued it would be extremely difficult to do so but it is actually quite an urgent matter and i need the call logs as soon possible. whatever solution you can offer for the same or advice at how i could go about it would be appreciated. my email id is [protected]@gmail.com. kindly feel free to contact me if required but do provide me with the solution or the call logs soon. i am attaching my pan card as proof of my details which you will find correspondingly matching with the phone number details. anticipating an early favorable response. thanking you, yours sincerely,
no action taken to reimburse payment of broadband connection
Hello, I had requested for a new airtel broadband connection at B.T Kawade road Pune and accordingly made a payment of Rs 1000 at the website. However the airtel officials informed me that the connection cannot be made at my place . So I request you to reimburse my amount ASAP.
regarding the recharge amounts
In website they are providing different data, but if we do, they are telling that is not applicable for your number. Only through you can check and recharge, then why do they want to use a website for recharge.
They are indirectly grabbing the money from us telling the name of technical issue
Such a website cannot challenge for this money grabbing issues in their own website...
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Vidde,
This is with reference to your post dated 01 Sep 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
airtel sim not working after mnp
The most pathetic service of these guys
I booked my number under MNP portability from Airtel Sim -Delhi to Airtel Hyd with no [protected] on 21st July 2015, The request got completed on 31 July 2015, But from that day neither my previous sim worked nor the new one is working, Today is the 8th day for this, I am running behind the representative, visiting Airtel centers, calling customer cares but every day I get same pathetic response that its database issue, and will be resolved soon. I dropped mail to there nodal officer and customer care, But these fools said me to restart fone and insert that sim again and again, then somone called me and said, call 59059, i clearly told them that Sim is not detected by the fone so how should i call any no, there is no option there to select network. but i dont understand why these fools try to apply same solutions evrywhere. I am so pissed of because of this issue but then these fools dont listen to my complaints.I would request evryone never ever go for airtel, there are better services in market... Once i get this resolved i am sure will change my no and all other nos in my family to some other service provider..Thanks to MNP
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Namboodri,
This is with reference to your post dated 11 August 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
poor service and billed for unused internet
Hi,
My Airtel fixed line number [protected] and I used for broadband purpose and I have used these for last 10 months and I have got a problem in Jan 2015 and Feb 2015, I have complained with regards poor internet connectivity on feb 2015, they haven't resolved but they have sent bill for all these months. also internet was disconnected completely at Mar 2015 but again When I have received bill for mar 2015, I have asked them why you are keep on sending bills which i have unused, they have told me that we have not properly disconnected your connection, we will do the disconnection now and you have to pay the bill for the previous months, I said very clearly, I will not pay the bill in which i unused.
Today they have called me and threaten me to pay the bills and say like sending me the notice. very bad and poor service from Airtel.
Regards
Rajiv
As some of you people requested me for the future connection, if you rectify me all my current problems of internet then I will consider your request and I will only pay my future bills. I will not pay any of the bills which i never used.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Rajiv,
This is with reference to your post dated 13 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
worst response from airtel dealer
Hi,
Oneday I got a call from Airtel dealer regarding postpaid connection for my family. I submit my ID prood and photos. But after that I didn't get any response from them. If I called them, their response is very worst and most of th times they didn't pick the call. Now a days many people easily misuse the ID proofs. Please take corrective action against those people. Airtel is a very good company, past 10 years my family members are using Airtel Services. But the name can be easily damaged by these kind of people.I will attach the dealers mobile number given below:
Landline: +[protected]
Vignesh: [protected]
Mani: [protected]
Jancy: [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Customer,
This is with reference to your post dated 12 May 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post dated 12 May 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
3g net slow too
I am an Airtel customer. My Airtel no. is [protected]. From 2 months Airtel 3G Internet service is poor too. Their 3G service like as 2G service & slow too in our area. When I surfing any vedio content or any internet site or any social site then Airtel 3G net is very late to open those site. Solve this problem as soon as possible.
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Dutta,
This is with reference to your post dated 05 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
misleading information given by airtel representative
Sir,
. Iam Kalyan Chakravarthy, user of airtel postpaid internet services(with
Mobile No.[protected]). I have purchased a airtel 3g modem along with the
postpaid sim. The Airtel Representative Mr. Ramesh(Ph No.[protected]) has explained me about the plan of Rs.450 as an unlimited plan and described me that the bill is to be payable monthly as per the usage and not explained me
that the bill is payable even if we not use the internet services(even after asking). I dont know about the fact and kept silent by not using the internet for 2 months. But now the airtel executives are calling to pay the bill(Of Rs.817) for the services not used by me, even i explained the fact happened. So please interfere in the matter and solve the problem. My Mobile Number is [protected]. Please call me for any queries.And mail id is [protected]@gmail.com .
outrageous and unethical code of conduct
Hello,
I have a 45 paise per minute plan activated on my mobile. I have been observing for quite some time that when the conversation is terminated exactly at the end of a minute (say the duration in minutes is 4:00 or 9:00 or 21:00, etc.) Airtel automatically adds one (1) second to the time so that it can charge an additional 45 paise for the dishonestly added extra minute.
So for example when my mobile registers a total conversation duration of 4:00 minutes Airtel bills me for 5:00 minutes by showing the conversation duration of 4:01. Initially, I thought there might have been some mistake on my part but then I made it a point to note this practice under various circumstances, repeating each separate circumstance about 10 times and every time, without fail, Airtel resorted to the same outrageous tactic of adding one second to the conversation duration.
However, apparently, this issue has hardly been highlighted anywhere and I thought it was time someone did something about it.
I have brought this to the notice of many of my friends who have observed the same unfair practice by Airtel. There are many friends in my group who are foreign nationals and they find these unethical practices very spiteful. This not only maligns our country’s image but is utterly disgraceful in any given context.
Hope that Airtel practices codes of good conduct and honest business ethics instead of just publishing them on a page (web or otherwise) without stooping to such despicable and contemptible levels.
Best Luck!
deduction in my balance
I had recharged my no [protected] for 3G internet for Rs154 on 31/mar/2015 and its expiry was on 30/April 2015. I had Rs 95/- balance in my main account and now it became 0.03 even though I had some 12MB data balance as on 4/13/2015. When I complained in Airtel complaints forum, I got irresponsible answer and my reference number is PR041300075 and PR041400055. Kindly request you to look into the matter and refund my 95 deducted amount as soon as possible. or else I need to take a strict action by complaining in consumer forum.
Thanks in Advance
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Mr. Krishna,
This is with reference to your post dated 15 April 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
sending someone bill statements
I am receiving Airtel Landline Bill statements to my personal email id regularly. I have sent more than 5 Emails to [protected]@in.airtel.com but there is no response from their end. Below i have attached the Email Statement of AirTel for the person using Land Line in Mumbai. My native is Chennai and i never went to Mumbai.
Namaste,
The bill dated 27-FEB-2015 for an amount of Rs, 1745.03 towards your airtel fixedline ID [protected]_mh was due for payment on 18-MAR-2015. Please pay the due amount immediately for continued services.
Below are some quick and easy options to pay your bill.
airtel money, dial *400# Netbanking Credit/Debit card
For any support, please feel free to write in to us at [protected]@in.airtel.com
airtel appreciates your business and welcomes your feedback/suggestions.
Warm Regards,
Bharti Airtel Limited
Please note, if you are not the intended recipient of this email, do drop us a mail at [protected]@in.airtel.com. We will ensure immediate account updation at our end.
The complaint has been investigated and resolved to the customer's satisfaction.
My deposit amount is being shown as rs.1,080.00 instead of rs. 2,160.00 in their records. I lodged my complaint with both at its poor office and new Delhi head office on 07.03.2007 which remain unanswered till date. Local authorities expressed their helplessness in this matter due to change of software or so.
Dear Customer,
This is with reference to your post dated 21 March 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Customer,
This is with reference to your post dated 21 March 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.presence@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have faced billing problems in the past for a period of 3 months after which I decided to take a prepaid customer. But the problem doesn't end there. I'm using Mobile Office GPRS service for which there is a daily rental of Rs. 14.99 per day. Now in the past few weeks on numerous occassions they have debited this amount twice. When I contacted them for an explanation I was told that it was a system error. I wasn't refunded the amount and just gave up coz I had to follow up so many times.
out of chennai not working
Dear Team,
I am using Airtel SIM past 7 years, but last 3 months my SIM card not working out of Chennai. When I went hometown Trichy then display emergency call only mode.
My mobile No: [protected]
Regards,
Loganathan S
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Loganathan,
This is with reference to your post dated 18 March 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
about balance deduction
My mobile no. Is [protected] I had recharge my account with 100 rs on 02/03/2015 at 11am and airtel deduct my 50 rs balance at 5:00 pm when I call customet support for help then they said about we deduct your balance for net (Mb data) but till in my account 10mb data is remaining then balance also deduct from my account. And customer care repeat only one thing sir aapke mb ka balance kata or koi bat sun ne ko ready hi nahi h
Please sir improve it...
And refund my balance
The complaint has been investigated and resolved to the customer's satisfaction.
mera no [protected] hai jo ki 28.april 2012 se incoming outgoing band ha .my details
last recharge 55 Name: dileep kumar Address: Vill+Post Ragharpura, Sursand Sitamarhi Bihar Mera Alternet No [protected] ha Bina koi inform ka kis liye band kiya gaya plz mera problem solved kijiye ya right information ke liye mere no [protected] par imidiate call kare plz.
today is 31st dec. airtel charge 1.50 rs per sms but when i send sms after sending 2 sms the 3rd sms going to outbox not send it happen many time i am trying to complain them the person says sir its system updation happening we can't tell u this time.
what is this ? airtel people think am a fool if system is under maintenance then why is customer support active they deduct me 50 paise. BAD Cutomer SUPPORT
Airtel is deducting balance from phone unnecessarily...
raat ko 1:21am pr message aaya mere no. pr thank u for downloading game and deducted 167 rs. from my phone... complaint krne gya airtel outlet pr to keh rhe hain aapka balance wapis nhi ho sakta... and saying aapne net use kiya hai aur game download ki hai... raat ko main 1:21am pr so rha tha... consumer court ki dhamki di to keh rhe hain krlo jo krna hai...
Unauthorized Mobile Charges Complaints
Sort Complaints by: Date | Alphabet
Airtel
Posted: 2011-07-13 by rakesh kumar npcil
MY PHONE NO.[protected] (IN NAME OF MANOHAR DUTT) IS SUBSCRIBED FOR VALUE ADDED SERVICES WITHOUT MY CONSENT AND CUT CHARGES FROM ACCOUNT WHICH IS TO BE UNSUBSCRIBED IMMEDIATELY AND FOR FUTURE SUBSCRIPTION PRIOR CONSENT TO BE TAKEN FROM OWNER.
i had purchased 22rs internet plan for my prepaid no [protected] on 12/05/2011 at 20.00 hrs but balance is not deducted from my terrif plan 350mb/7 days either
airtel is deducting money from my talktime balance
u r requested please take required action to refund my amount
asap
i bhushan kumar residence of nit kurukshetra i have a connection no. [protected]. some days i submit my problem about caller tune. so now it is ok and solve my problem so thank you. but i have one main problem is network problem there is no network coverage. many time anybody call to me then call is disconnect from the network failer problem. so i request you to check the problem. my reisdence in nit kurukshetra university kurukshetra. thank you
My name is rahul dwivedi from allahabad.
Last 18 march i renewed my internet pack of rs.98 for 1month but today(5 april) i have been charged 20 rs. After usind net. Then after recieve a msg from airtel of WORLD CUP VIDEO SUBSCRIPTION.
Wen i accupy to stop above service, known that there was no service activated on my number ([protected]).
It's a [censored] creative to cut the balance without any reason from custmors.
Hi,
Respected Sir,
I am Customer of Airtel Sim. I have a complaint regarding Airtel services.my cell no [protected].
some time sim show the insert sim.I suffer from this problem.
I suppose you know my problem. and you will find it's solution faster.
Your's faithfully
rakesh kumar
cell No [protected], [protected]
i'm sandhya. i'm using this connection sincelast 1 week.. at places near hosakote and other places of bangalore, there will b no network and even difficulty in sending messages as well...
if the same situation continues to exist, then airtel ve to give up v guess..
please rectify the problem and povide good service to the customers who believe you.. please provide connectivity...
sir/ madam,
i recharged with a special tariff voucher of Rs 28 on Airtel prepaid, which is suppose to work during night. i got the benefit for few days, but then suddenly, i am not getting any benefit of that recharge. on asking the customer care executive, in am being given fake deadlines and fake solution assurance.
what should i do? please help...
fraud message
Hi sir !
I have received a text message from this number +91 [protected] saying that my mobile number has won 3 crores 60 lakhs from chevrolet motors award 2015 & to claim that they need my personal details which have to be sent to this e-mail id - [protected]@hotmail.Co.Uk, kindly take actions against those frauds & I herewith attaching the photo proof of the text message
The complaint has been investigated and resolved to the customer's satisfaction.
dera sir, am manjunatha shetty, i lost the phone, that number is [protected], i need full cals & message details from last 3 years [protected]) plzzz do need fully... plz send the alla details for my personell mail id ( shettyp444@gmail.com), if any confirmation plz call me [protected]
thanks and regards
manjunatha shetty]
[protected]
[protected]
Dear Mr. Shetty,
This is with reference to your post dated 24 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.presence@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Shivadurgarajasekar.S,
This is with reference to your post dated 23 February 2015.
To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
» Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
Please refer the link http://www.airtel.in/important-alerts/ for more details
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
delayed for activation
Airtel Worst Administration Ever.
I Applied For New Broadband Line At November 26th.
Rs -3500 for - speed 8mbps 175GB.
Today 1 month + 19 days still they don't know what happened.
It is that landline number [protected].
Even line box just 7 meter distance. And just 3 lines only used (20 lines capable box)
The complaint has been investigated and resolved to the customer's satisfaction.
My airtel broadband with account number [protected] was activated by 7th may 2011. According to the plan im supposed to receive the bill per month. But i received the bill by 17th with a billing period of 11th april to 10th may. The bill was 689.52. This means i used it for only 3 days and the bill was too high. because i choose 899 unlimited plan. I think there is a mistakes...regarding this bill. Bill number was [protected].
please send me user id and password for login airtel a/c and send me of this no.[protected]. i very disappointed of your service. i have 4 time contact with your customer care person for register my number andyour person said to me you have got a massege in 24 hourse but i have not got any massege .so plese help me and do as possible earliest.
i have taken airtel broadband connection on 11th march 2011 vth 1mbps, unlimited plan. on 11th of april wil complete 30 days. i wanna disconnect my broadband connection after completion of 30 days. please do the right action in right time other wise if any further bills r anythng i'm not responsible. also wanna disconnect airtel pc secure. please do the thing vth in right time .
thank you.
Esther Rani
[protected]
Dear sir,
My internet broadband connection is not working since ten days.
My dues are paid till date.
I have made several complaints and even appraoched higher authorities but all in vain.
Please help me to restore my connection in H-block, Naraina vihar, New Delhi- 110028
Phone no. [protected]
please acknowledge my complaint.
Vijay Sachdeva
H-71, Naraina Vihar
New delhi-110028
dear sir
i register the complaint of no dial tone at airtel broadband customer care number on 16 aug. 2009.
but i found no respose from airtel regarding the complaint till now, not only that when i refuse to pay the non used bills, i m receiving verbal harrasment from the company.
kindly look into the matter
thank u
broadband number :- [protected]
I have given the request for new broadband connection around week back but there is no reply from there side every time i call up they give excuse one or the other. I am totally fed up of them, please help me.
I have never seen such a procedure where for an existing customer, the customer needs to move at company's office to avail the internet user id and password. It should register by itself. This is because to make their customers to regret on their decisions.
I have complained on 3rd Feb 2008 regarding the internet not getting connected and there is no response w.r.t same. I call them twice a day, and every time the response I get is we would send an engineer today... and the today never comes... It is thoroughly disgusting on how their customer service works where its just sweet talk and no work. Thoroughly disgusting!
In the night time, most of the days its gets disconnected and speed becomes slow, made several complants but no permanent solutions given.
Needs investigation for the fault and recitification with reply ot this mail on action takne.
I have a broadband connection of airtel in commercial use category and applied for static IP no. on dt. 11.08.2007, but till date inspite of repeated telephonic requests, no action taken by the service providers!
Beware people!
getting double amount bills after making down payment for 6 months
I've taken a ultra flash plus 1249 30gb (2mbps/512kbps) combo plan in airtel by making a down payment for 6 months before 3 months.
My life has become pathetic from that day
Without my knowledge the plan was changed from
Arp-ul - (5+1) ultra flash plus 1249 30gb (2mbps/512kbps) combo plan to
Airtel-ul-ultra turbo plus 1249 25gb (4mbps/512kbps) combo plan.
From that day i'm getting unnecessary bills every month and service termination.
Every time i'm calling the customer care and explaining the same for 5 hours after which they raise a ticket and connect me to the escalation manager.
Always they promise that this is a problem from their database and will address this issue.
But since 3 months every day i'm in pain because of internet being terminated for not paying bill.
Airtel is the worlds worst service provider. my humble request to all the existing customers is move out to some other good customer understanding network asap. if you are a new customer never even keep airtel as a option. just throw it in bin.
All the tickets mentioned below are closed and no resolution is given.
S. no. ref. no. type category creation date status action feed back
1 [protected] complaint sales and marketing 12/22/2014 resolved give feedback
2 [protected] complaint billing related 12/18/2014 closed give feedback
3 [protected] complaint billing related 10/29/2014 closed give feedback
4 [protected] complaint billing related 10/13/2014 closed give feedback
The complaint has been investigated and resolved to the customer’s satisfaction.
installation of cellular tower
I already complaind a matter with you regarding bharti airtel cellular service for installing an unauthorised cellular tower at L-73, street no. 21, new mahavir nagar, new delhi-110018...the complaint was with you since 13.11.14 but still no action has been raken by company in this regard and even not they replied properly..pls do take action in this regard si that this cellular tower may be removed from here as this is hazardous to our lives and must direct the concerned authorities to take action against the company as well as against the landlord for doing this wrongful act and making oyr lives unhealthy...pls do take action urgently in this matter.
Regards
Complaint board/ Airtel, sorry to say but you are lieing...nothing has been send to me against my complaint regarding installation of the said towers...where and when you sharw resolution details..I only want you to send all the relevant documents here..wht are you not submitting them at this platform?
Pls see all this Complaint Board as Airtel is not coming here with clean hands..Airtel only killing the time, nothing else..
Regards
Complaint Board, Sir, I complained a matter on 13.11.14 regarding an installation of Airtel Cellular Tower but still no appreciate reply or action has been taken by the company so far..yesterday I again complain the matter with you but all in vain. Pls do take a prompt action in this matter urgently.
Regards
Kanwaljeet Kaur
The complaint has been investigated and resolved to the customer's satisfaction.
Dear Ms. Kaur,
This is with reference to your post dated 11 December 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.presence@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Reviews 0
If you represent Airtel, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Airtel
Here is a comprehensive guide on how to file a complaint against Airtel on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Airtel in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Airtel. Mention key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow each step carefully to effectively file your complaint against Airtel on ComplaintsBoard.com.
Overview of Airtel complaint handling
-
Airtel Contacts
-
Airtel phone numbers121121Click up if you have successfully reached Airtel by calling 121 phone number 1 1 users reported that they have successfully reached Airtel by calling 121 phone number Click down if you have unsuccessfully reached Airtel by calling 121 phone number 3 3 users reported that they have UNsuccessfully reached Airtel by calling 121 phone numberQueries and Requests198198Click up if you have successfully reached Airtel by calling 198 phone number 1 1 users reported that they have successfully reached Airtel by calling 198 phone number Click down if you have unsuccessfully reached Airtel by calling 198 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 198 phone numberComplaints1215012150Click up if you have successfully reached Airtel by calling 12150 phone number 1 1 users reported that they have successfully reached Airtel by calling 12150 phone number Click down if you have unsuccessfully reached Airtel by calling 12150 phone number 1 1 users reported that they have UNsuccessfully reached Airtel by calling 12150 phone numberDTH
-
Airtel emailsAirtel.presence@airtel.in100%Confidence score: 100%Support121@airtel.com100%Confidence score: 100%Support
-
Airtel addressAirtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram, Haryana, 122015, India
-
Airtel social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 08, 2024
Most discussed Airtel complaints
Air FibreRecent comments about Airtel company
Sim card
Fido My Account
10 reviews
CallingMart
10 reviews
The Call Store
2 reviews
Broadcast Supply Worldwide
2 reviews
Clear Rate Communications
50 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.