Aldi
Reviews and Complaints

I purchased a ceiling fan from Aldi more than a month ago and still waiting for installation. I've booked the electrician twice online and spoke to their customer service twice. I received a phone call a couple of weeks ago and was promised my fan would be booked in by Friday 8/11/19. Fan is still sitting in the box on my patio table. WHEN WILL I GET THIS BLOODY FAN INSTALLED?

This is the second time I have purchased this lunch meat and 2 times it has had little magggott paracite looking things on it and the smell is horable almost like if something has died in the packag the date is good I just purchased this package it's posted good until dec 20/2019 today's dates is 11/11/2019 I purchased 11/8/2019 and had need frozen since I bought it

Dear Sir/Madam:

Please be advised I found a foreign substance inside one of the box mixes. Fortunately, I found it before preparing the product for consumption. The substance was "black foam rubber".

Be aware that I will continue to purchase your products and shop at Aldi, as I am a regular customer and love your store.

But, with that said it was a bit concerning to find this foreign material inside a sealed box.

If you should require any additional details or information, I can be reached for further information.

Respectfully,
Marilyn J. Jelcin
4343 Pierce Drive
Shelby Township, MI 48316
H: 248.608.8874
C: 586.255.8686

The bottles are warped and will not stand up straight. This has been going on for some time now and it is getting worst almost ever bottle in the case now is warped. I put the bottles in the refrigerator and they keep falling over. I don't know if the bottles are manufactured by you or purchased elsewhere but the problem needs to be corrected.

Thank you,

Claudine
Concerned consumer

I absolutely love the sea salt pita chips sold at Aldis. Over the summer I went and bought them during grocery shopping and I was soo disappointed when I opened them and tried them. I could tell by the texture, really airy that they were. It the same, some bags of them were really dark. Please go back to your original recipe. I live outside of Rochester NY, I shop at Geneseo, Henrietta and Batavia NY stores, the bags that I started to see the new not improved chips were in July 2019. I know this is weird but I truly love these chips and now I don't like them and am gonna have to find a different kind somewhere else.

Hi, I live in houston, tx. I love aldi shop and aldi products. The customer service here is bad. The customer service representative do bad comments right after you turn paying Bill's and moving forward to the entrance. It's like they think nobody is there to reply for their nasty comments. People are trying to make a living just like them.its like the person is the manager which the bill clerk and he pass nasty comments. I am a regular customer at aldi. I dont know if the person is a retard. He sounds like it.Please put customer service attendants a little discipline and manners.it used to be walmart at first place. Just because people dont respond they can jump a little higher.please do put customer service representative that has some basic manners. I been experiencing every other day. I want to shop free care free. And no.I am not trying to say I am hearing voices.i dont know if that clerk trying to make friends using bad harrassing comments to be friended and like by everyone..i also work with customers. Treat people fairly with genuity. So many times I want to report .atleast they should know it part of violation or harassment. And I dont know that clerk personally. Atleast one or other person soon will report before the end of the day.and even if it gets busy only 1 clerk only as attend the register . And I'm not trying to get anyone trouble. Just to aware please aware the management. Thank you...unknown..

This is the second time we have bought chocolate milk and it has become sour 2-3 days after buying it. The milk expiration date says it should last another 5 days but it is sour already. Don't know if it was just marked wrong the last couple times or what. It seems to be the only thing in the fridge going bad. I would like to be compensated as well as figure out what the problem is.

I want to tell you the cashier I just had was rude. I asked her to put my things on the top of the cart and she replied. "I will do my best" the proceded to throw my groceries into the top of the cart. She almost hit me more than once with my items. All while giving me mean looks. Her name was hamish. She works in the store on 60th and Oklahoma in milwaukee wi

I was in the Aldi Store in Marshall, MO. on Friday September 20, 2019. There were six people in front of me with very full baskets and 1 clerk. I asked if he was the only one there and he finally called for help. This is a common occurrence in this store.

We love your stores but it is frustrating to continually have the same problem.

Thank you Karen Schmidt

Newly remodeled Aldis in North Windham, ct is always dirty. I have pictures of their dirty floors. I waited for 6 visits to see if it would be cleaned before deciding not to shop there any longer. For bing the fastest growing supermarket chain, your not hiring the right crew to maintain your store cleanliness. Most vegetables are also not very fresh looking. Always out of stock with half and half.

Hi there, I am Canadian but cross the border to shop at Aldi. I buy this cheese all the time. Last week I bout 4 packages and it was so wet and sticky I could not get it out of wrapper without it ripping up. I opened all 4 packages and all the same. If I lived closer I would have returned it. Why would this be. I threw it all in the garbage and I can't afford to be doing that.

Corinne

Good afternoon
The flyer for 9-8 had reggano marinara sauce 24 oz for 85¢. When I went to cash out I showed the girl the flyer and she told me it was the wrong kind I asked if she could please look up because I've already checked it twice and she said I don't know why it's not ringing up do you want them or not and I said will you give them to me for $0.85 like the paper said she said no for 1.49. This is the second time I go to the store and when the price is incorrect they will not give it to you for the right price. That was very upsetting and I have to go to another store
It shows my cashier today was Lori
The time was 4: 26. *8050 473/033/003/072. 9/12/19
I feel I should get a raincheck or voucher to get these for 85¢
Can you help me with this?
Thank you
Linda Menard
[protected]@gmail.com

Store at 4580 duke street Alexandria VA 22304. I have reported the hole at the main entrance door which is obvious and dangerous to everyone who
Shops and wprks there. It's been almist 2 months sibce tgat hole has been there and management has not fixed it. I spoke to the manage on duty on 8/ /2019 and she said they were aware and trti g to fix it. Today is September 9th and the hole is still there. Who else do I need to report this in order for them to fix it. Anyone can trip and fall and they have been notified besides the fact that it's obvious because it's infrobt of the main entrence.

On 8/28/19 I went grocery shopping at ALDI store on 5532 Broadway. When I was at the front ready to make a payment I notice the cashier Simone placing my items together with the previous customer. The previous customer had to pick her grocery out from mines from the shopping cart. The cashier had placed groceries in the shopping cart as she scanned the items for payment. She did not wait for the previous customer to pick up her grocery, she just placed mines on top of hers. Now I made my payment when she finished scanning my items as I was picking up my items the cashier did the same to me. She placed the next customer after me groceries on top of mines i had to make sure i didnt take the other customers groceries by mistake. I asked her if she could wait until i remove my groceries before placing another customer groceries mixing them all up. She said that is the way they do things here if i dont like it dont come here and she told me you can speak to my manager. I told her I've been coming here for years and this is not how they work.  I asked to speak with a supervisor, the supervisor came and told the cashier before coming to me dont worry I got you. I explain to the supervisor, She just said to me, " I understand and come again". It seem the supervisor didn't address the problem but just re-enforce the cashier actions by telling her I got you. She justed brush it off. Thats why I decided to send this email.  All customers should be treated with respect not like second class. I had to look for my stuff as the cashier was placing the other customers stuff on top of mines. Im lucky I didnt leave any of my groceries or taken the other customer's. This cashier and manager needs proper training. The other customer agree with me but didnt want to deal with any issues. Lots of people dont complain because they dont want to be bother or want any problem but this was just wrong. If employees act like this then why go to this store.

We purchased a case of Pur Aqua Spring Water and found about 5 bottles that have dozens of tiny black particles floating around in them. The seal had not been opened in any of these bottles. We are both disgusted and concerned for our health as we hope that we did not drink any contaminated bottles before noticing this.
I was able to capture an image of the particles in one of the bottles.

I bought 2 of these tops - each in a sealed bag from Aldi in Calpe. Once I got them home and opened the packages, both had the same fault - the binding around the neck and arms was frayed and had been cut wrongly. I live a long way from the store and now have to go all the way back to try to get a refund - goodness knows when that will be.

I am appalled that Aldi is selling such substandard merchandise.

Your paper products are being made cheaper and quality is more than poor.
Coated / decorative paper plates are thinner and flimsy. You need 3 -4 plates for every one. They actually are useless.
Your napkins have been cut down, not the size of a normal napkin, they are just as useless. All your prices have gone up and the quality has gone way down
I no longer will buy these products from aldi, I now go to Walmart and get a lot better product
Thank you

In the last 2 weeks, I bought strawberries only to find they were moldy when I got home. I was in check out when I noticed some of the peppers in our bag were rotten. When I went back to find a better bag I discovered almost all of the bags had rotten peppers. And just yesterday I purchased a loaf of Specially Selected Italian Bread and it is covered in green fuzzy mold this morning. It wasn't past the sell by date, I checked. All of the other loaves of bread had the same white spots on them that I assumed were flour.
Really disappointed lately that their is so much spoiled food in the store and the people who work there don't seem to care. They put the moldy rotten food back on the shelf for someone else to purchase once they were made Aware. I don't trust perishable goods anymore. It's a shame I loved your store.

I used to drink this water all the time but they've made a major change in it, Instead of spring water they're now selling their purified water as spring water and still charging the spring water price. I hope they just made a mistake and put the wrong label on the purified water bottles been to two different stores that sells this product both of them have the newer bottle so buyer beware.