Apple review: Iphone 14 pro max

My dad purchased my iPhone 14 Pro Max on December 14, 2022, and after just a year of use, I encountered a critical issue. On January 16, 2024, my phone unexpectedly shut down while I was using it. Initially, I assumed it might be a simple freeze or unresponsiveness, so I diligently followed the troubleshooting steps provided by Apple support. Unfortunately, none of these steps worked out.

This experience has left me disheartened, especially considering the premium quality and durability one expects from a recent model like the iPhone 14 Pro Max. I've taken meticulous care of my phone since it was a thoughtful birthday gift from my dad. The timing of this issue is particularly frustrating, as my warranty is set to expire in just a month.

As a loyal Apple customer, I had my first Apple product, which was an iPad, when I was in 5th grade. I had my first ever iPhone 6 when I was in 9th grade, and now that I am in college, I have one of the last iPhone 14 Pro Max. Everything was bought by my Dad, despite not being wealthy, he went above and beyond to make me happy.

WE ARE truly puzzled and disappointed by the seemingly limited assistance available, especially when facing issues like this. We, as customers, place trust in the brand for reliable products and support. It's disheartening to consider the prospect of paying more for repairs when we have invested in what is purported to be a quality phone.

I don't have enough money to be able to fix this phone, but honestly speaking, the expectation is that a premium device should not require frequent repairs or incur additional costs. Like, the repair cost is equivalent to the initial purchase price, which adds to the frustration, making it an unjustifiable expense to maintain a phone that was marketed for its durability and excellence.

APPLE COMPANY should prioritize maintaining the integrity and quality of its products. APPLE IS A HUGE COMPANY, BUT WHERE IS THE value of ensuring that loyal customers are not burdened with extra expenses for repairs on a phone that is marketed for its durability and excellence?

DO BETTER, DO MORE. What can you say about this Apple?