Apple
Reviews and Complaints

Today earlymorning while i was sleeping i kept my phone 4 charging and kept on computer table...someone stolen that phone and charger by cutting the window mesh with the help of some sticks..so please help in getting back my phone..and i lost my phone number also([protected]).

Adusumilli Srikanth,
s/o A.Srinivasa chandra kumar,
h no:94, j.d.nagar 2nd cross,
vijayawada,
Andhra pradesh.
ph no:[protected], [protected]

Dear Sir/Madam

Please find the IMEI No. of Apple I-Phone 3GS
Colour: White
IMEI No. [protected]

I have lost my phone near Convention Centre, Indira Gandhi National Open University, Maidan Garhi, New Delhi - 110068.

Mobile No. : +91-[protected]
Service Provider : Airtel, Chennai Region

Please help me trace this phone.

My Contact No. [protected]

Thanks and Regards
Abhishek Kumar Ramani

This company has no concern for it's customers at all. Their products and services, while innovative, are offered at ridiculous prices and made by the lowest bidding manufactures with the lowest quality of materials and software.

Furthermore, their products rarely, if ever, offer any options for the customer in terms of service, usage, or repair.

Despite several cases of misadvertising and manufactured defects, this company continues to boast that it's products are top-of-the-line, flawless inventions of divine inspiration when in fact they are stamping on consumer rights and suppressing third-party competition.

If this isn't a scam I don't know what is.

I have complained via voice message to East Coast Mac at [protected] and also email to [protected]@gmail.com

Also filed a complaint at www.peopleclaim.com, see attachment.

Here is copy from Amazon.com

Thanks for your order, Sumana Murthy!
Want to manage your order online?
If you need to check the status of your order or make changes, please visit our home page at Amazon.com and click on Your Account at the top of any page.
Purchasing Information:
E-mail Address: [protected]@yahoo.com
Billing Address:
Sumana Murthy
6 Hillcrest Court
Old Tappan, NJ 07675
United States

Shipping Address:
Sumana Murthy
6 Hillcrest Court
Old Tappan, NJ 07675
United States

Order Grand Total: $858.94
Get the Amazon.com Rewards Visa Card and earn 3% rewards on your Amazon.com orders.
Order Summary:
Shipping Details : East Coast Macs
Order #: [protected]
Shipping Method: Standard Shipping
Shipping Preference: Group my items into as few shipments as possible
Subtotal of Items: $849.95
Shipping & Handling: $8.99
------
Total for this Order: $858.94

Delivery estimate: October 27, 2010 - November 12, 2010
Shipping estimate for these items: October 21, 2010 - October 22, 2010

1 "Apple MacBook MC516LL/A 13.3-Inch Laptop"
Personal Computers; $849.95
Sold by: East Coast Macs

Product/Service :
All brand Telecom & Computer Product: Apple iPhone, HTC, BB, Samsung, Sony Erricson

Address : 2 unverified
1. Shanghai city No. 256 Pudong South Road, Huaxia Bank Building, Room [protected]
Zip Code: 200120

2. 6 Building 1701# licheng district putian city 351100 fujian province china

Country:
China

Contact Name :
full name: shun xing zheng
Known as: Ms Meggi

Boss' name: shun wang (unverified)

Contact's E-Mail :
shun.[protected]@hotmail.com

Contact's Number :
+0086-158-[protected]

How Much Lost :
USD 325

Method of Payment :
Western Union

Is the Scammer still trading :
Yes

Details :
I ordered an Apple MacBook(MC516CH/A) but I never received it. They claimed it was lost by the delivery service EMS but I never even received confirmation of shipment. About two weeks after payment, I received a few tracking numbers but they were all invalid. I demanded answers and a refund but they didn't want ot hear any of it. They wanted me to buy more of the same item for me to get my first order.

I contacted western union about it but they said that they could not do anything.

I wanted to contact the Shanghai police but I couldn't succeed. They have a website but most of it is in chinese so my plan failed.

I was hoping that someone could help me

I sent my ipod in for repairs under warranty as the dock was not working. I clearly stated that the docking station was the issue and included all componenets in the return. Apple took about 4 weeks to respond after which they returned the ipod in EXACTLY the same condition that it went in - ie. the dock was still not working! I sent it back in - which is a 45 minute drive for me - and after about 2 weeks was told that I have to pay for the repairs. I originally handed the ipod in on 7 August and it is now mid October. I am upset as they have not indicated any wish to compensate me for the time wasted. I have lodged a complaint with Mfundo at the call centre and a week later am still waiting on a response. I am furious about it and ready to go to the papers.

I purchased an i-tune gift card at a grocery store in town. I scratched off the label, as instructed gently using a coin, and 2 of the letters/numbers were unreadable. So I contacted Apple and they said I had to fill out forms for a refund and send it in. I said there is a card number on the back. Isn't there a way to pull up the code? They really need better ways to have the code printed on the back of the card. Too many people have had the same problem and they know you are not going to take the time to fill out forms to mail in for a refund. FOR THE LOVE OF GOD, fix your code listings on the back of your cards!

I was having trouble powering my iMAC up. I looked on the net and found justanswer.com.
I put my card and personal info into the website. At this point I had neither written about my problem or spoken to anyone about it.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm which I wanted an answer.But I then checked my bank account and $48 had been taken out. Again, this money went out before I had any contact with sn

We purchased as $699 US crappy ipad equipment, it blocks, halts, overheats, and flashes whenever it wants, we have tried to use it for days but it is only unreliable, it does not connect properly, is blinks on and on, until we just had enough. So we went to Aventura mall where it was purchased for some form of support or even a simple refund on this crappy item. But we were surprised, by this band of robbers, this organized crime company, that instead of serving us properly, to offer some form of solution, to even see the multiple problems of the thing, they simply made us wait for a few minutes and then we realized it was because they called the police on us to escort us out of the premises. We even filed a report against the attendant named KELLY.

The serial on the ipad is:

GB019AQ7A90 model A1337

[protected]

Then you may think apple would care, but no, we called public relations of apple, some person named "CARRY" answered, she promised to correct the problem, to talk to the people at the store and provide some form of solution, but no, nothing happened for days, then we called again and she said there is nothing they can do...

So if they took our money, they gave us a piece of faulty equipment, they refuse to answer for the guarantee and the deny service, I call it a simple robbery.

DO NOT BUY ANYTHING FROM APPLE, THEY GIVE ALL KINDS OF PROBLEMS, INCOMPATIBLE TECONOLIOGY, WORST SERVICE, HIGH PRICED CHINA MADE CRAP, NO LOYALTY TO WHO EVER TRUST THEM.

I WILL GO ON, TO THE AUTHORITIES, AND TO THE MEDIA, BECAUSE REGARDLESS THIS PIECE OF CRAP THEY CALL IPAD.

APPLE STORE WHICH BELONGS TO APPLE INC. CAUSE ME AND MY HUSBAND (75YR OLD) TO BE ESCORTED BY THE POLICE, SO THEY WILL BE CALLED BY OUR LAWYER SOON, AND WE WILL SHOW EVERYBODY THE SCAM BEHIND THIS "GARAGE" COMPANY NAMED APPLE.

iStudio staff are rude, avoid anyone with a problem and then try and avoid making replacements under the Apple warranty schemes.

They lie about warranty issues in the hope that you will buy a replacement.

I have just had to stage a 'sit in' to get my three month old magsafe adaptor replaced after it failed and was tested by iStudio and found to be faulty.

I was advised that it would have to be repaired then replaced in a week then a few days. I was offered an old one as a replacement and finally after I refused to sign a very dubious document or to leave the store I was given a straight replacement which they should have done in the first place.

I guess they thought I was a rich foreigner so would just buy a new one. WRONG!

They have a great scam. They outsource the service and warranty to a separate provider and then they can offload all problems on the spot. Sorry iStudio but you don't get out of it that easily.

They should be reported to the authorities in Singapore as operating a scam.

I bought an Apple Macbook Pro Laptop online. And sent it to a friend who lives in USA. Apple sent the lap top with Fedex, and Fedex delivered the product to the security guy at the address. He never received the lap top.

From the building's security cameras it could be seen that Fedex did not deliver the package, but received a signature from the security guy. (They delivered some more packages but received one electronic signature for all of them) Probably the security guy did not count the boxes.

Fedex has a signature. The security guy doesn't claim delivering the package to the apartment.

In the end I paid for the Lap Top and I never received it.

I spent hours of time talking to all those people from Apple, Fedex, Security guy and the property management. I went to police.(I was there back then) I wrote to BBB. I did everything I could do.

First of all Fedex was not my choice, It was Apple's. Fedex delivered the box to the security person, not the name and address. Although the name at the delivery address was at home. The security guy says he doesn't remember receiving the package.

I blame Apple for working with a parcel firm that delivers packages to other people instead of delivering it to the person at the address. I paid Apple. I want my money back.

My first Iphone. I have 5 lines on the account and was going to get iphones on all 5. Until now. The glass was cracked and other than that the phone worked fine. Nothing else was wrong, just the glass. The guy replaced the little piece of glass in 2 minutes and charged me $199.00. That's right folks $199.00. I found out later that's what you charge, regardless. So the next time I want to be screwed, I'll know where to go. I am going to post this on all feedback sights so maybe somebody else won't get screwed. I already called ATT and told them. I also have a company account with ATT.

An EMS parcel containing Laptop and IPod shipped from Shanghai, China was sent on 7.2.2010 through EMS vide No. EE277879334CN to my address 18-A, Old Mussoorie Road, Rajpur, Dehradun, India, 248009. However, the item is yet to be recieved by me though online tracking and queries to your customer care has revealed tat the item was duly recieved at Mumbai sorting centre and forwaded further to Delhi centre. It is from Delhi centre that the item is now not being tracked and not delivered to me. Kindly help me in getting my shipped items for which i have already paid in full. Thanks

Isaac
[protected]@yahoo.com

Details as under:
Online Tracking EE277879334CN

　 　 Your item was released from Customs(REPUBLIC OF INDIA MUMBAI PAR) at [protected]:55:00

　
Timing Site Status
　 [protected]:25:00 SHANGHAI Posting
　 [protected]:28:00 SHANGHAI Despatch from Sorting Center
　 [protected]:03:42 SHANGHAI Arrival at Sorting Center
　 [protected]:52:04 SHANGHAI Despatch from Sorting Center
　 [protected]:45:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
　 [protected]:55:00 REPUBLIC OF INDIA MUMBAI PAR Released from Customs

I had a rotten experience yesterday with the battery for my personal MacBook, and I think it will be my last. The computer is less than a year old and turns itself off when the battery power drops to 66%. The "genius bar" was staffed by a bunch of persons who looked and acted like they were teenagers full of caffeine, and no one could be bothered to check if the problem was actually my battery or my computer. They were rude, in a tremendous hurry, and did an overall terrible job of providing anything like customer service. The entire story is posted at: http://earthlyhappenings.blogspot.com/2010/02/customer-service-reviews-apple-store.html

Discover card statement had two large charges from apple online store Ca. 1st charge was $1, 200.00 the 2nd $1, 300.00. Discover cancelled card and said an investigation will be determined within 90 days.
Discover validated charges as fraudulent yet how was merchandise sent to another address without first determining if that large purchase is even valid? Shipping expensive purchases other than to my address should immediately be flagged as suspicious activity. Is this store in violation of such activities as a regularly known occurance? Or is this a case of lax security on behalf of discover card?

Please know these events took place today and are disturbing to see.

Please help me if there is anything that can be done in addition to before mentioned

david tumpeer

Eluru,
04-01-2010
From
Grandhi S V Amarendra
Grandhi K R V N Anasuya Ambica Devi
22B-8-18/2A, Chadalavada Vari Street
(Ambica Street), Powerpet
ELURU – 534 002.
Andhra Pradesh, India.
Mobile : [protected]
Office : [protected]
Residence : [protected]
To
Emirates Airways
Baggage Services
Dubai, UAE.
Ref : -Flight No. EK 528, Date : 02-01-2010, Seat No. 35 K, 35 J. Dubai to Hyderabad.
Sub: - Loss of items in Hand/Check in Baggage.
With reference to the above details we wish to inform you that we have travelled from Dubai to Hyderabad as per above details. We are very happy with the services given by you throughout our journey (Hyderabad-Dubai-Mauritius-Dubai-Hyderabad).
When we made check in at Dubai we gave 4 pieces as check in baggage which we received at Hyderabad airport in a very safe and good condition.
Before boarding in Dubai airport on 02-01-2010 we have purchased 2 pieces of Apple Ipod Touch 32 GB Generation 3 at 1011 C2 Mobiles-Cameras at Dubai Duty Free, worth of DH 2550 and Few chocolates at 1004 C2 Food Plus and Toys – west, worth of DH 908. We kept these items in a Zip bag which is unlocked. When we entering into the aircraft at aero bridge we are asked by your staff that this hand baggage is over size and we are asked to make this bag as check in baggage. Though we are not interested we are forced to do that. We are given a tag also no. EK 772043.

When we came down to Hyderabad we received the bag also. From Hyderabad we came to our place which is 500 KMs away from Hyderabad on 03-01-2010 morning. Then we opened the luggage we came to know that 1 piece of Apple Ipod Touch 32 GB and few chocolates are missed. We cannot digest ourself why this is happened in renowned emirate airways.

I am requesting you to enquiry in this matter and do the needful. I am having all the boarding cards, baggage slip, bills also. Further if you require any information I can able to provide you.

Expecting an early reply.

Thanking you,

Yours,

G S V Amarendra

Like millions of others that were drawn by the Apple Iphone, I bought mine in Aug '07 and in addition to the phone purchased a 3 yr (extended) warranty plan. A few days ago my phone stopped working altogether and when I took it to the Apple store, I was told that the phone was water damaged as indicated by the indicator. Therefore my warranties would not hold and I would have to buy a new phone. I found that to be a ridiculous technical judgement (and service) because having owned the phone I know that the worst case contact with water could be a slight drizzle that escaped from the sides of an umbrella. And that is expected to be weathered by any phone. My blackberry never failed me all these years!

Why would I ever buy an Apple product when today I lost all my faith in the company. I believe they are cheating millions of people with a product that looks cool without honoring their commitments to repair faulty devices. They even hire 'cool' looking people at the store. For what? It's all about looks...looks that cloak bad customer service. Today I also realized another thing - I know the IPhone will not last as the hottest selling phone...It lacks what the Blackberry and Nokia learnt long ago - good customer service.

On Tues, Nov. 17, 2009..I foolishly clicked on an ad to try a new iMac for free:

http://chooseyourcolor.com/?lid=macbook_21_1003F300&add_offerid=191719&addomain=ileadztracker.com&addomain_id=8

"Get a MacBook Air-in the color of your choice-FREE
with Reward Offer Purchases"
Of course my focus was on the words "FREE" and "reward" instead of the word "purchases"

I clicked through the links of typing zip code, email addy, home address, home phone, and yes, bank acct #(Luckily I used my old acct that is about to expire in a few months). Within an hour the phone was ringing with telemarketer calls..calling from one to 5 times an hour till about 9PM, and the process started all over again today. Today I am trying to undo the damage and hopefully save myself from having my acct drained and my credit score ruined.
I will detail the Reward Offer Purchases in their each own separate complaint forms
Note to self ~~"This is to remind me that the price of FREE on the internet has already cost me $20"
and I am posting these complaints so that hopefully it can remind others before they pay for "FREE"