Axis Bank
Reviews and Complaints

I am being charged DEMAT charges for my account over the years but i have never used the said service. Every year demat charge gets deducted from my account and never ever have i received any notification regarding the deduction. I dont know how this demat account got opened under my name, since i dont see any point in opening it as i am not using the service. After contacting the customer care, i was told that money will be returned on pro rata basis after closing. I have been writing them mails since 24th September and every time i get the reply as it will be done in 2 business days. It is 10th Oct today and still i haven't got my money back. I swear i have never seen any company have such worst customer care and employ such cheap business practises to get money out of unsuspecting customers.

I have recently got my account of Axis Bank on salary account basis and been given a Lifetime free Credit card.in due course I have received some card protection plan which I haven't confirmed. I have been receiving messages to pay some amount. Since three months I have been trying out in this regard contacting bank personnel, Customer care and Support Services. Everyone failed to take any action in this regard. Three days back my account has been debited by an amount of RS 3,000. It is so sorry to address you that none of the services are able to help me in this regard. Please attend to this at the latest.
Thanks.

i am Gopal Das fathers name late bishnu pada das address: vill bhawanipur po basirht college ps basirhat pin 743412 dist north 24 parganas . I am your axis bank basirhat college branch long time customer. my account number is [protected]. and mobile number [protected]/[protected].
My sincere dedication is that I went to the bank on September 06, 098 with checks of 20000 rupees, check no. 228198. But without giving me the money, the line market as per mail received from Bank of Baroda.
My request is that I get my money easily and get good benefits.
yours faihfully
Gopal Das
date:-07/10/2018
place:- Basirhat

सर /मैडम मैंने एक्सिस बैंक के कॅश डिपाजिट मशीन सेक्टर ३७ फरीदाबाद में रूपये 68, 400 18 सितंबर को A/C NO - [protected] कंपनी नाम - माय मोबाइल पेमेंट जाम किया पर उस टाइम मशीन आउट ऑफ सर्विस हो गए और मेरा अमाउंट मशीन में अटक गया और कंपनी बोल रही ह की आपका अमाउंट हमरे पास नई आया और कोई स्लिप भी नई निकला बैंक वाले बोल रहे है हम कुछ नहीं कर सकते 16 दिने हो गए मैं हर रोज बैंक के पास जा के परेशान हो गया हु आप बातएं मै क्या करू

नाम संजय कुमार
+[protected]

I have applied a BT personal loan with axis bank ( Application no 8888615), I m already having loan of 7.75 lakhs with HDFC on that outstanding of 6.5 lakhs is pending which I want to takeover to Axis with additional top up, As I m having eligibility of 14 lakhs checked with agents and other banking websites I have applied for 12 lakhs including BT, but the approved amount for me was 4.2 lakhs which is not even the current outstanding amount, I have checked my cibil score also it is 802,
I didn't get proper response from no one on this, pls help me to find out the reason and approval of required amount.

Hello,

I was trying to book a flight from student universe website but my transaction got cancelled, however some amount was deducted from my account. Please tell me why the amount was deducted and when can I get back the money.
Below is the mail I receive:

Dear Customer,

Thank you for banking with Axis Bank.

Rs.412.58 (USD 5.69) was spent on your Axis Bank Credit Card xx9889 on 01-Oct-18 08:04:32 PM at STUDENTUNIVERSE. Your available Credit Limit is Rs. 1, 34, 587.42. Total Credit Limit for your account is Rs. 1, 35, 000.00.

Regards,
Akarsh Jain

Hi,
I am out of India, and I couldn't contact the Bank Customer care for my issue.
I made an international fund transfer using Outward Remittance(10-Sep-2018), this is the 3rd time i am doing.
The transaction status is Successful for the past one week, but the beneficiary didn't receive the fund yet.
----------
I received the Swift Copy.

Email Subject as:
AXIS BANK eFOREX Services : 0741RMI1801878_103_SWIFT_COPY

Bank Operation Code:
CRED
----------
Transaction Details

Reference Id:
[protected]

Transaction Type:
Outward Remittance

Can you kindly check and help me to make the transaction complete at the earliest?

Regards,
Anandaraj
anan.[protected]@gmail.com

I had applied for a dd from axis bank in the month of july last year (2017).
The name for the dd was for "financial officer, vtu belgavi" and was for 5000 rupees. I had thought the dd was submitted successfully.
but the in this month (sept. 2018) I got a mail from axis bank in which the applied dd was present. I went to the bank and asked the banker about it. she blamed it all on me for not collecting it... without informing anything about the rejected dd, they have been having it over an year.
when I asked them about not informing about the dd they were rude and blamed it all on me. how would I know about it when they don't inform me anything about the rejected dd. after a long argument she said she would refund the money back into my account and took the dd from me. but it had been 2 weeks and I haven't received my money.
Now neither do I have my dd nor my money. when asked, she said she didn't recieve any dd from me. and I have now nothing to prove for...

It is very sad to see something like that from a well reputed bank like axis bank.

Address of the bank: axis bank
ground floor, lalita krupa, bm road, hassan, karnataka
573201

My no: [protected]

My wife just opened an account in axis bank Champahati branch west Bengal...the deputy manager manirul haque is sending message to my wife's phone number through watsapp..she has given payment to hospital for some treatment with axis Bank debit card after that she is receiving call from the deputy manager whether she is fine and telling her that he is worried about her. This is so unprofessional behavior of ur staff towards the customer ..it means he is keeping an eye over my wife's account ...i want the bank to take necessary actions against him as this not only provide a black mark on the bank but also losses its customers satisfaction

Hi Team,

This is Thrinath Krishna, working in HCL TECHNOLOGIES Noida . I have priority account in AXIS bank. So as per you executive, I tried to open another account for my wife.

Aug 1 st week if i am not wrong i had given the blank form with all the required signatures. Cheque of 50K, Adhar. Pan address proof every thing.

I consulted My RM Abhishek who took the responsibility to open another account for my wife. He dint do his job correctly. He dint even know to fill up the form. 50k cheque had honored and Account is not opened because Name in Adhar and Pan is mismatched. He would have updated form As per Adhar . There wont be any issue.

Finally after 2 months follow up to open songle account- i got frustrated and informed him to return my 50 K

From last week again follow up started and still going on

Can anyone intervene in this issue and resolve it. I am [censored]ed up with follow ups and amazed with ur service

Regards
Thrinath
[protected]

Respected sir /madam

I do hereby inform you that I have ordered from amazon and paid through axis bank net banking on 08th september 2018 where rs.1292 debited from my account and after that amazon send an email and stated that the payment for the items listed below has been declined. They also said"please revise your payment details or select an alternative payment method within 24 hours of receiving this email"

And so I do payment through state bank of india internet banking which was successful. But the unsuccessful payment not reversed by axis bank.

Several time I contacted with amazon and as also as axis bank where amazon repeatedly said "sometimes banks take little longer than usual to confirm successful payments back to us. A refund of rs. 1, 292.00 would be processed to your account if your bank confirms the charge to us."

And axis nodal bench as also as customer service said "we wish to inform you that as per the confirmation received by the biller, the enclosed transaction has been successfully updated with them, hence no refund is applicable."

Now I am totally confused about my payment. So I request you to kindly give me proper justification.

Sir I do hereby inform you that i, sri soumya bhandari mobile [protected]/[protected], account no.=[protected] I had paid rs. 1292 through axis bank net banking and debited from my account but amazon shown the transaction declined but debited from my account. So please do necessary steps.

My order number in amazon order #[protected] and #[protected]

Dear Sir/Mam,

I am Arun Kumar. I have axis bank myzone credit card. My Credit Card number is [protected].

total purchasing on my card.. approx. 211000,
total paid . 442000

iam unable pay amount.

My Life is disturbed and i dont know how to survive rest life?

I have been paying minimum amount for about 4 to 5 years.

The Collection department harassed me each and every month. Please see the list of numbers i get call below:

+[protected]

I have already requested to settle my credit card payment in one go but i get call every month and executive says pay this month and we will settle your credit card and not solving my problem and i have to pay interest Every month.

Kindly help me and release my credit card.

Thanks and regards,
Arun kumar

I have account in Axis bank, Ravipuram branch, Kerala. I have enquired about mutual funds in that branch and told them, I need to start SIP investment. They told me, they will send me forms to my email as I can't go directly. I called them many times. Still no response from them. One girl named Pooja called me. She told, she has given my mail to her supervisor. Very irritated by their behavior.

I have shoped mobile from credit card trough flipkart.com but returned it in month of August. Now they are saying that they had refund the amount 16290 Rupees but I had not got in my account. I had submit complain in flipkart but they are saying to contact the bank. Please check that it had been refunded by them or not. If yes, then why the amount had not been credited in my account.

Dear sir /mam
I am holding my salary account in axis bank, and due to poor service of axis bank, I switched my account to another bank in 2017 ...but know after repeatedly being asked from axis support upon assusrance of better service I switched to axis bank again and also contacted the branch to change my account into salary account again, as it was changed to saving account. It was displaying-600 Rs and I accepted to get this deducted without any objection as it was genuine...but i also confirmed and got assurance that after this sum you won't be charged a single Rs ..but yesterday my account was deducted with 1300 Rs and feeling cheated and disappointed as we work 30 days to earn such small amount ..please reverse my amount .

Sir.my name is Vinit Kumar dik[censored] my account in your Imphal branch sir I have onlinerequrest for chequebook since 19/08/2018 my references no [protected] but my cheque book not received in bank or my registered address. And I request your bank staff please find my cheque book his not help me .i am facing big problems in this time .so please resolve my problem and witch date delivered my cheque book confirm me

Hi my account [protected] has been frozen from so long. It's my salary account and it's in minus 29000 and the amount has been already debited from my account in July now I can't take my salary out from this account. I went to the Kirti Nagar branch twice but still got no solution. They asked me to submit my pan card my adhar card. J have done everything. They asked me to call Axis customer service I have called them a lot of times but still don't got any response.

Hi, I have opened FD through AXIS bank ASAP account(account number is-[protected]).FD number is [protected].
I already raised complained for the same complain id is-[protected].Its been 2 month I am waiting FD to be shown into my account.I fed up for follow ups to branch which is BTM Silk boared branch .Each time representative say it will take time for this process.
I will definitely file FIR if it is not resolved in some days.
Thanks
Megh Singh Rana

Hi,

Very pathetic service received from Axis bank. I have opened an account in axis bank 15 days ago and today i haven't withdraw or done any transaction with Axis bank ATM card but how can i get this msg without any withdrawal that is cash debited Rs-5500 from your xxxxxx account.

This is you guys are providing services to customers. I immediately closed my account from Axis bank and never ever opened account in axis and referral as well to others.

Please find aattached snap shot for your reference.

Regards,
Manish Raikar
+91-[protected]

Hi,

With utter disappointment, i want to inform you that after getting continuous calls from your executive that i am eligible for "Free lifetime My zone credit card" with zero opening & zero annual fees, i decided to apply for the same.
Last Four digit of my credit card -1587

However, after getting approval for the same, i am charged Rs. 590/- as opening fees.
This is cheating and fooling your customer and request you to waive off the opening fees immediately that you have charged.

please note i have salary account with Axis bank plus i have FDs with your bank. if my query is not resolved, then i will be forced to close all my accounts & FDs with your bank.