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Booking.com Complaints 1681

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K
1:22 pm EDT
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Booking.com apartment booking

Confirmation number: [protected]
PIN code: 5443

I have made a booking for 3 apartments for 3 nights for 20 people.
The confirmation stated 3 aparments with 20 beds.

However, through a series of messages with the property owner, revealed:
a) There is only 3 double beds
a) 3 of the beds are baby cots and not adult beds.
b) Asked to sleep on the floor, because short of beds.
c) Asked to bring 10 sleeping bags, because short of beds.
d) The owner only have one apartment, contrary to the 3 apartments as per website.

Please kindly look into the above confirmation.
Below are the messages:

Confirmation number: [protected]

You have a new message from CASA DI DONNA INES

You have a new message from CASA DI DONNA INES
CASA DI DONNA INES said:
Hello, nice to meet you! i want to know which is the age of the people come to my house and i want to tell you that the bed are three double bed and three cots, one little cot for baby and three couches. Somebody will have to sleep on the floor. The taxes are 3.50 euro for person for day that you will have to pay to me and i will pay taxes in Rome for you.

Please reply to this email to respond to the property.

Most recent messages

You
All 20 people are above 30 years old. We will need 20 beds. Your website shows there is a sofa bed in the living room and each apartment can sleep 8 people. Can you provide 20 beds?
10 Jun 2019

CASA DI DONNA INES said:
Is very diffficult to find other 10 bed for the house, can you bring 10 sleeping bag? You are so many people and i can't pay supplement for just one day for you. Do you understand me?

Please reply to this email to respond to the property.

You
I think you are not aware of the complete booking. I have booked 3 apartments and you replied that each apartment has 3 double beds. That is 3 x 2 x 3 = 18 beds. If you can use the sofa beds (as mentioned in your website) that would be great. 3 apartment for 20 people.
10 Jun 2019

CASA DI DONNA INES said:

I have just 1 apartment of 125 mq

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Update by Kwong Kang Choon
Jun 10, 2019 1:24 pm EDT

Please kindly check the above confirmation

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2:50 pm EDT
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Booking.com about the non refund of money as per the free cancellation policy

Dear Sir/Ma'am,
I had booked a hotel throgh you in Puri from 31/05/2019 to 04/06/2019 ( 3 king size a/c/ room in hotel Gouri palace via Goroomgo ( Booking ID : [protected] ).
I had made a payment of Rs.4000/- to hotel through a link of' Payumoney', which was given by hotel.

Unfortunately I could not go there due to natural calamity ( storm FANI ) and scarcity of proper electrification and convience.
As per the free cancellation policy I cancelled the trip through you on 27/05/2019 and also informed the Goroomgo( hotel ) about it.
I have repeatedly contacted the hotel for the Refund of money, which is yet to be solved.
So, I request you to take initiative for the Refund of money as soon as possible.
Thanks and Regards,
SATYABRATA BOSE( E-mail: [protected]@gmail.com )

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4:12 am EDT
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Booking.com hotel vinccy lys valencia - reclamation

Dear sirs,

i booked hotel Vinccy Lys from 3-6 may, double or twin bed, which is described :26 m²
Bath fot 1 adoult in 1 child 3 yeras old. I have arivved at hotel around 00:30 4. may and they gave me keys to my room (511). Room Was small around 10-12 m2, bed was 140x 190cm, there was no bath. Shower has no hot warm. There was so litlle space tahat was no room for suitcase to be on the floor. Next day i said that this is not the room i reserved and they said that there is no other rooms, if i want to change room i have to said that next mornig till 8am (after i chcked in came other guest who arrived with the same plane as i and have normal rooms). On booking was still free rooms all the time. On 5 may they finally changed my room. I get room which i actually resreved and paid (i have to paid before they gave me keys). After i checked out i want to speak with manager. i want half of my money back, because they gave me room wihic fit for 1 pereson and is cheapar then my. They didn't want to hear nothing about that. In adittion i gave you photo of toloris (red is room in whic they plače me and my child). On the whole hotrel there is no such small room. I would like to have half my money back, because the room they gave me is 50% cheaper from that i paid and resreved.

Kind regards, [removed]

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1:16 am EDT

Booking.com villa does not exist

I booked a room at Batu Ferringhi Beach Villa in Penang (booking#[protected]), and followed direction as given (the place is stated close to Double Tree Hilton). upon arrival to the destination, the Batu Ferringhi Beach Villa could not be located. I have asked Grab driver twice but failed to identify the villa. I asked Hilton Hotel staff to drive me to location, the driver told me that the location which is shown in the map: no more exist

Please refund accordingly

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12:16 pm EDT

Booking.com hotel bookings via booking.com

I reserved two hotels via booking.com (as a regular customer), and both properties in Tel Aviv had serious safety, false, location, and service issues. Hotels have refused to cooperate, and booking.com has not been helpful at all in resolving the matters. I do not want to pay for service not rendered as advertised or for inferior hotels. Dirty properties, etc. Booking.com only cares about their profit and not assisting customers. Yet they love taking the commissions. They are a terrible company when it comes to the needs and concerns of customers and simply hang up on me, tell me that they will intervene when they don't, or respond. Such abuse should not be acceptable.

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1:57 pm EDT

Booking.com failure to provide with rules and regulations

This complaint is in regard to a booking.com reservation (confirmation #[protected]). I booked 5 nights stay at Dream Loft Residencies and made a payment in full, directly to the Dream Loft Residencies. Dream Loft Residencies have a strict policy of checking hours between 14:00 and 21:00. With this in mind, I put a call to booking.com asking to notify Dream Loft Residencies that my 18 years old son is running late, because his train is being delayed at the boarder patrol. One of Booking.com representative, promptly telephoned Dream Loft Properties, and spoke with Dream Loft Residencies representative, to notify that my son will be arriving an hour later. Booking.com representative also send an email, stating that she spoke with Dream Loft Residencies to keep reservation for my son. When my son arrived at 22:00, nobody was available to check him in. Few hours later I received an email from booking.com stating that Dream Loft Residencies cancelled the TOTAL stay, all 5 nights, and re-rented this room to another guest. Dream Loft Residencies refused to reimburse me, even partially. They kept the total payment for 5 nights reservation while re-renting the room to another quest for the same exact dates. Booking.com is unable to help me in obtaining reimbursement, citing the "no-show' policies of Dream Loft Residencies that I was not made aware of. If I was aware of such policies, I would never make this reservation.
Please help me to solve the reimbursement issue. Not only my son was left stranded in a foreign country, he was forced to urgently find another place to stay at substantially higher price.
Sincerely,
Lidia Djosan

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6:53 pm EDT

Booking.com credit card fraud booking.com

I booked a motel in Rotorua through booking.com it was around nzd 126 and they charged me nzd 1041.62. I tried to contact customer services but still no positive reply. My bank statement shows charged by b.com amsterdam hotel. I already blocked my cc.
Beware of booking.com they compromise cc details to third party. Will never book it them again. Very disappointed I was booking through them from almost 8 years.
Can you please sort it out for me.

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1:17 pm EDT

Booking.com reservation check-in

Hello,

I'm writing to express my discontent about my reservation made on booking, number: [protected].

I stayed at the Ryerson University International Living Learning centre. And the reason I booked this Hotel was the 12pm check-in, as seen in the attached image, as my flight was arriving to Toronto at 6am, so I needed a place early. I even requested early check-in through Booking...However, when I got there I was told I couldn't check in until 4pm. This means I had to wander for four hours, carrying the luggage with me, just because Booking gave me the wrong information. I want to express my formal complaint about this, and demand a fair compensation. I paid for a 12pm to 12 pm service, and I was given a 4pm/11am service, 5 hours less than promised.

Please let me know if you consider this is acceptable, or if I should expect an apology and a compensation.

Many thanks,
Jose

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10:52 pm EDT
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Booking.com reservation at hyatt place

I tried making a reservation at Hyatt Hotel in Short Pump, VA. Booking.com made it look like I was at Hyatt Hotel in Short Pump, VA but my reservation went to Hyatt Place in Innsbrook which is nearby. All my family is at Hyatt Hotel! And they will cancel but keep all my money. This is bad and makes Richmond and Short Pump, VA look bad for tourists.

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3:25 pm EDT

Booking.com cancellation, clean and safe rooms at the hotel/hostel

Dear Sir / Madam,

I am writing to you to raise an issue about: Customer of Booking

The issue that I have experienced was: I booked the hostel via booking.com and checked all the reviews (total ranking was 4.6 out of 5) I chose the way to pay at the property and I did not expect something unusual. When I went there and checked-in, in the shared room there was nothing at the basic. Anything provided for my luggage to set safe or anything for my things to be put. I asked the receptionist to cancel my booking and at least to get refunded with half of the price I paid, because I did not stay there, as I checked-in, went to the room, saw the condition and left to cancel, but the guy did not speak english and said only it is not possible.

It occurred on: 19/05/2019

This meant that I was traveling since 2 days and I was very tired and got wet in the morning in the airport. Plus, I could not find any place to stay that day but luckily at the end I could find a place. Yet it affected me morally and financially.

I would like to get refunded by the amount I paid. It was 15.50 Eur

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,
Parvin Abdurahmanov

Booking Reference [protected]

Square Plasky, 92
Brussels Belgium
1030

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11:53 am EDT

Booking.com coupon incentives

I received a coupon offer for $60 off my next booking by a certain date. I actually had two reservations before the deadline, one did not qualify for dollar amount, the other did. For travel reasons I had to switch the higher priced one and the re- booking was made a day after the deadline. Because the switch was made a day late, the refuse to honor the coupon, although the cancellation of the one I was replacing was done as per their policy. I feel the refusal is bad business as I will no longer use them.

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11:48 pm EDT

Booking.com service on booking contacted with bong on uncertain hotel with the cheating guest

My booking in Rome 9-14 July was deleted due to reason caused by booking contrcated with Domus del Corso Hotel
I providde all necessary information to your costumer service department ref, number etc
My Bank transferd the money of 206, 25 EUR and so far I did not get my money.
The Bank told me that the main problem solved by booking.com contacting such an uncertain hotel so I should contact You.
Please make neccesery steps to transfer to my Bank A/C the money transfered to the hotel.
Thank you very much
Istvan Susuk

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8:34 am EDT
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Booking.com usa roadway inn junction city kansas

I made reservation for 5 nights on booking.com only hotel left in area due to college graduation going on. I was not there for that. Hotel was very large on outside not bad shape could use some work. Inside lobby was clean . Well got to my room doors don't shut locks didn't work. Holes on ceiling, towels had hoes in then the fan in bathroom no cover on and filthy. Tub had mold around top, the only chair in room was filthy and gross the bed had a protective cover but was gross the sheets seemed to be clean. Since i has my dog with me the door was an issue so I requested new place they sent me to another room same issue with door and lock room was just as bad I have pictures for you to see. They just kept telling me well we lock unlock door for you No! I stayed one night and found another place for the next 4 days totally disgusted want money back they told me to contact you guys! Had to go ask for toilet paper cause the one that was there unwrapped when I opened looked like it had been dunked in water and left to dry !
Denise Dunning

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9:15 am EDT

Booking.com free cancellation is a scam

Booking.com sent me an email that stayed last minute bookings with agree Cancellation. I opened the email and several hotels popped up. I chose one and booked a one night stay. I use both booking.com and Hampton inn for years, 16-20 might Booking's a year. The builder we were to see cancelled at the last minute because of illness. We were two hours into a three hour trip and had to turn around and head home. Thinking we had Free Cancellation we did not proceed to the destination. We tried to cancel but we're told there was no Free Cancellation on that room. This is a true bait and switch. There was no screen that popped up stating this room does not have Free Cancellation before booking so you would think it was cancellable. Needless to say booking.com gave me the runaround. Someone will get back to you in a couple days, someone will get back to you in a couple days etc etc. Never any answer to numerous emails. The hotel refused to rectify the situation as it was booking.com that stole our money. We are retired and $170 is a lot of money to us.

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5:05 am EDT
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Booking.com change of date on a booking

Confirmation no [protected]. This booking was fully paid. As it was made on the incorrect date we asked to change the date of the booking. This was done one month prior to the booking date. The booking is for 10 days. Booking.com refuse to change the date of the booking or cancel the reservation, therefore we have to pay 10 days of accommodation although we are unable to use it. We offer to pay a cancellation fees to no avail. I think this is very unfair, actually a robbery, and unless it is rectified i will go public with it.
Best regards
Giulia Alberti

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9:08 am EDT
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Booking.com hotel

Dear officer,
I stayed in your B&B for 3days from 9-13 May 2019. I booked that by Ryanair booking.com; Ryanair Itinerary Number:[protected].

I have complaints about my stay and I want you to kindly consider this:

-I booked Grenville house hotel (£189.06) but was accommodated in Grenville B&B. I am not happy with this.

-the first night i stayed in lower level floor which I didn't require as i asked for a room toward sun in my booking comment before i book the rooms.

-in this room, there was no TV either.

-there were ants and insects in the rooms and I have the pictures for it.

-the movement from the lower level to 1st floor for the next days was difficult for me.

-once i arrived to the hotel in the evening of 12 May and i was left behind the entrance door for 15 min as the swipe card was not working and the call to the manager of the hotel was not answered. i was very stressed. but when the manager returned, he complained: why did u call me several times and why u are making the communication companies rich!

my overall experience was stressing stay there and i want you to kindly consider this and reply to me.

best regards
Nima E. Gorji
+[protected]
nima.s.[protected]@gmail.com

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8:47 am EDT

Booking.com failed to cancel a reservation

I booked a room with Booking.com late last year for a Mothers Day weekend in Georgia at the Hilton. My family changed their plans so I was able to cancel the room in enough time to avoid a cancelation fee. Booking.com even sent me a cancelation confirmation number. Months passed since i canceled so like a dope I deleted the original reservation notice and cancelation notice. I was so surprised to see that Hilton was charging my card for the full amount. When i went on Booking.com it was never canceled when I tried to retrieve the cancelation confirmation number i was unable to do so. Could not get anyone from Booking.com on the phone or via live chat so I opted to do a late cancelation for less money, Booking.com sent me the cancelation confirmation number again. I went back in an half hour later to find that the reservation still was not canceled I called Hilton and they never received the first or second notice. Hilton had charged my card for $773.00 for a room I canceled months ago that Booking.com failed to follow through with the cancelation per my two requests. And there is pretty much no way to contact them when you have an issue.

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4:06 am EDT

Booking.com hotel booking

I booked hotel on the 11th of may in athens greece. i paid through paypal. i went on the map to find the way there when we arrived at the address it was a residential block of flats, we rang one of the buzzers on the wall a lady came out i showed her my booking on my phone and she explained the hotel was at the end of the road and turn left and it will be on the right. when we got there we could not find it, so we asked one of the shop workers who then directed us back to were we had come from. we went back there rang a few of the buzzers on the wall by the door but no one came out, we asked the workmen working on the site right next door and he said that was the right address we was at but there was no hotel/flats of that name there. I then tried to call the phone number that was provided but all we got was a greek and english message saying that they had blocked incoming calls to that number. so after an hour of trying to find and contact them we had no choice but to book somewhere else. the name of the place was called MONASTIRAKI FLATS.

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9:12 am EDT

Booking.com hotel stay in washington, dc

I booked a 2 night stay at a 'hotel' called Asante Inn in the Columbia Heights area of Washington, DC.

I booked via Booking.com and after a horrible first night's 'sleep', I contacted the property to ask for the 2nd night's fee to be refunded as I was not going to stay there.
I felt unsafe at that location. There was NO staff on site, NO ONE at the reception desk to greet you, in fact, I felt as though I was alone in the building as I never saw other guests!

I didn't sleep that night at all as I heard noises, as if someone was trying to get in to my room. When I contacted the property manager at 5am, I was told to contact Booking.com.

Unfortunately, Booking.com was unwilling to compensate me for my 2nd night's stay, even tho I checked out and didn't stay there a 2nd night.
I had to provide pictures of the location, pictures of my room door, pictures of the main entrance door and an explanation as to why I didn't feel safe, which I did.
Even after supplying all this information, pictures and a video, all Booking.com kept repeatedly telling me was that the property does not offer refunds.

I would have been more than happy to get a Booking.com credit, to use in the future, but that apparently is not something they were willing to offer me.

I was also informed by Booking.com that the property owner (Shirley), offered me a different room, which was a complete LIE.
Never was I offered a different room from the property manager, but I guess Booking.com took their word over mine.

I will NEVER deal with Booking.com again, and I will advise everyone I know of my situation.

They are not out to satisfy paying customers, they are out to make money from properties that have rooms to rent.

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8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Booking.com hotel/hostel/bnb

Changing decisions after done the reservation and didn't answer emails/phone/whats'up.
Terrible and a complete waste! Avoid at all costs!

They are not honest. We have booked a room on our way from Milano to Pisa on 24/04/2019. The request about coming 30 min later then the recommended arrival time was approved by the host at once.
1 hour after the approval and thus 20 minutes before our arrival we have got a message - no, come 30 min earlier.
Having made all possible and impossible, we came 7! minutes too late and no one opened the door. We tried to reach the host by all means - whats'up, booking, bnb, message, phone - the phone was just turned off until very late evening the day after. Even the next day we have not got any message from the host, no explanations and no excuses.
Via the customers support of booking.com we got to know that the host could come later, but for the additional payment of 15 euro p/p. We sent messages to the host asking for explanations and no answer ever received.
The next day the host set us as "no-show" on booking website. Point. No more explanations or anything. They are not professionals. A shame!
They didn't want to refund our money and finally I needed to find another hostel or to sleep in the street instead of having the dinner in the heart of Pisa.
No apologies, no manner, I cannot believe this place makes money, there are many other hostels that are more pleasant and better value for money with flexible arrival time and hospitable hosts.
Don't come here, please!

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About Booking.com

Screenshot Booking.com
Booking.com is a popular online travel agency that offers a wide range of accommodation options to travelers around the world. The platform allows users to search for and book hotels, apartments, villas, hostels, and other types of lodging in various destinations across the globe. With a user-friendly interface and a vast selection of properties, Booking.com has become a go-to resource for travelers looking to plan their next trip.

One of the key features of Booking.com is its extensive database of properties. The platform boasts over 28 million listings, making it one of the largest accommodation providers in the world. Users can search for properties based on their preferred location, budget, and amenities, and can filter their results to find the perfect match for their needs. Whether you're looking for a luxury hotel in a bustling city or a cozy bed and breakfast in a quiet countryside, Booking.com has something for everyone.

Another advantage of Booking.com is its competitive pricing. The platform offers a Best Price Guarantee, which means that if you find a lower price for the same property on another website, Booking.com will match it. This ensures that users get the best possible deal on their accommodation, without having to spend hours searching for the best price.

Booking.com also offers a range of tools and features to help users plan their trip. The platform provides detailed information about each property, including photos, reviews, and ratings from previous guests. Users can also use the map feature to see the location of each property and its proximity to local attractions. Additionally, Booking.com offers a range of travel guides and resources to help users plan their itinerary and make the most of their trip.

Overall, Booking.com is a reliable and convenient platform for booking accommodation for your next trip. With its extensive database of properties, competitive pricing, and user-friendly interface, it's no wonder that millions of travelers around the world choose Booking.com as their go-to travel resource.
How to file a complaint about Booking.com?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the required information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Booking.com. Make it specific and clear, such as "Overcharged for Hotel Stay" or "Reservation Not Honored at Check-in".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The nature of your booking (hotel, flight, car rental, etc.)
  • Details of the problem encountered (incorrect charges, poor customer service, etc.)
  • Any correspondence or interactions you had with Booking.com's customer service
  • Steps you have taken to resolve the issue with Booking.com and their responses
  • The personal impact of the issue, such as inconvenience, financial loss, or stress
  • Relevant dates and times of your booking and the issue
  • Confirmation numbers or reservation details

Be as specific as possible to give a clear understanding of the situation and why you are dissatisfied.

5. Attaching supporting documents: Attach any relevant documents or evidence that supports your complaint, such as receipts, confirmation emails, or correspondence with the company. Do not include sensitive personal information like credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from Booking.com, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint on ComplaintsBoard.com. Ensure that you have filled in all the necessary fields and attached any supporting documents.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even from Booking.com representatives, so it's important to stay engaged and respond if necessary.

Frequently asked questions (FAQ) about Booking.com customer service
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Is Booking.com a legitimate website for booking accommodations?

Yes, Booking.com is a legitimate website, providing a platform for users to book accommodations, flights, car rentals, and other travel services.

Can I trust Booking.com with my personal information?

Booking.com has security measures in place to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.

Are the reviews on Booking.com genuine?

Most reviews on Booking.com are from verified guests who have completed their stay, but as with any platform, it's important to read multiple reviews to get a well-rounded understanding.

Do the prices on Booking.com match the actual costs of accommodations?

Booking.com aims to provide accurate prices, but it's still important to double-check the final price, taxes, and fees during the booking process.

How reliable is Booking.com's customer service?

Booking.com offers customer support through various channels, but individual experiences may vary. Be sure to check online reviews for a better understanding of customer satisfaction.

Are the pictures and descriptions of accommodations on Booking.com accurate?

Property owners and managers provide the photos and descriptions, so while Booking.com attempts to ensure accuracy, it's always best to research the property independently as well.

Can I get a refund or modify my reservation on Booking.com?

Cancellation and modification policies vary by property and booking. Check the specific terms and conditions for each reservation.

Are the special deals and discounts on Booking.com legitimate?

Deals and discounts on Booking.com are generally legitimate, but be sure to read the terms and conditions to understand any restrictions or limitations.

Will Booking.com charge hidden fees during or after the booking process?

Booking.com displays all mandatory fees during the booking process, but additional charges, such as local taxes, may apply depending on the property.

Can I trust Booking.com with my credit card information?

Booking.com uses secure technology to protect your credit card information, but it's always a good idea to monitor your statements for any suspicious activity.

Is Booking.com affiliated with any reputable organizations?

Booking.com is part of Booking Holdings Inc., a reputable global online travel company that also owns Priceline, Agoda, and Kayak.

How long has Booking.com been in business?

Booking.com was founded in 1996, and has since grown into a well-established online travel agency.

Are there any known scams associated with Booking.com?

Like any online platform, Booking.com may occasionally be targeted by scammers. It's crucial to be vigilant and report any suspicious activity to their customer service.

Is Booking.com's mobile app safe to use?

The Booking.com mobile app is considered safe, but always download it from official app stores and read reviews to ensure you have the genuine app.

How does Booking.com handle disputes between guests and property owners?

Booking.com offers support for resolving disputes, but the extent of their involvement depends on the specific circumstances.

Does Booking.com have a loyalty program, and is it worthwhile?

Booking.com offers a loyalty program called Genius, providing benefits such as discounts and perks. Users should evaluate if the program suits their travel needs.

Are the star ratings on Booking.com reliable?

Star ratings on Booking.com are generally reliable, but it's still important to read reviews and research the property for a comprehensive understanding.

Does Booking.com guarantee the lowest prices for accommodations?

Booking.com offers a price-match guarantee for certain bookings. Be sure to read their terms and conditions for more information.

How can I contact Booking.com, a trusted online travel agency, for assistance with bookings or inquiries?

Need assistance with your bookings or have inquiries? Contact Booking.com at +44 203 320 2609 or +1 888 850 3958. Their helpful customer support team is ready to assist you with your travel needs.

Overview of Booking.com complaint handling

Booking.com reviews first appeared on Complaints Board on Jan 27, 2008. The latest review Customer service was posted on Dec 19, 2024. The latest complaint The staff interactions were pleasant was resolved on Feb 27, 2024. Booking.com has an average consumer rating of 1 stars from 8226 reviews. Booking.com has resolved 124 complaints.
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  1. Booking.com Contacts

  2. Booking.com phone numbers
    +44 203 320 2609
    +44 203 320 2609
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    International
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    United States
    +44 208 612 8000
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    8%
    Confidence score
    United Kingdom
    +353 14 283 000
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    Ireland
    +61 292 559 200
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    Australia
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    New Zealand
    +43 120 5550
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    Austria
    +32 22 075 800
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    Belgium
    +45 33 443 340
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    Denmark
    +358 961 291 700
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    Finland
    +33 153 251 312
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    France
    +49 211 9098 5000
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    Germany
    +39 683 365 700
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    Italy
    +47 21 052 300
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    Norway
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    Poland
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    100%
    Confidence score
    Portugal
    +46 851 758 000
    +46 851 758 000
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    Sweden
    +41 442 003 850
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    Switzerland
    +86 216 080 7200
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    China
    +852 29 558 700
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    Hong Kong
    +60 322 967 800
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    33%
    Confidence score
    Malaysia
    +63 29 882 000
    +63 29 882 000
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    Philippines
    +65 66 033 400
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    Singapore
    +27 216 812 520
    +27 216 812 520
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    14%
    Confidence score
    South Africa
    +886 287 268 300
    +886 287 268 300
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    Taiwan
    +971 44 358 200
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    60%
    Confidence score
    UAE
    +54 115 296 5600
    +54 115 296 5600
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    Argentina
    +55 113 956 4000
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    Brazil
    +52 555 047 1800
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    Mexico
    More phone numbers
  3. Booking.com emails
  4. Booking.com address
    Herengracht 597, Amsterdam, 1017CE, Netherlands
  5. Booking.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Booking.com contacts

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