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CB Travel Agencies and Tour Operators Booking.com x11 deduction from my credit card received against actual invoice
Booking.com

Booking.com review: x11 deduction from my credit card received against actual invoice

C
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5:54 am EDT
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I booked to them and received official email from them that they need to verify my bank details. Take note that its official email from them with all my records. Then I received message from my bank that I got a deduction amounting x10 of the value. I immediately called my bank to block my card and cancel the transaction and immediately called the hotel and booking.com as well. Hotel informed me that its phishing while booking.com said they will file a complaint. To my surprised the next day, I received a message from booking.com that they are not able to refund it because its Phishing. How the official email from Booking.com became Phishing? The correct term is SCAMMED not phished. Booking.com & Manhattan Guesthouse deliberately scammed me and try to excuse and blame it to me that I've been phished. AVOID using booking.com at all cost. I have attached screenshot of the email received from them as a proof that its them who has a problem and not me. I know that its not the first time that you did this kind of scamming and you are shameless enough to just ignore complaint like this.

Desired outcome: I don't need your apology, I need you to return that money that you have stolen from me and stop doing this kind of business.

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    More phone numbers
  3. Booking.com emails
  4. Booking.com address
    Herengracht 597, Amsterdam, 1017CE, Netherlands
  5. Booking.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 13, 2024
Booking.com Category
Booking.com is ranked 1 among 61 companies in the Travel Agencies and Tour Operators category
#01 Booking.com Booking.com #02 Expedia Expedia #03 redBus redBus #04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations

Most discussed complaints

this is a scam!
8
(opinions to this review)
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 Hotel booking was not allowed to stay manager told me there was no booking under my name
1
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 1799624761523491395
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 Immediate resolution appreciated
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