Circle K’s earns a 1.1-star rating from 1688 reviews, showing that the majority of convenience store shoppers are dissatisfied with shopping experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Customer service
I am being harassed by one of your employees. Every time I go in the store, Which I have been going in for 2 years and never had a problem with anyone, she insist for my ID for Cigarettes'. I am not a child. I am 40 years old. She will ID 5 times a day. No one else Id's me after they have done it the first time. This woman knows how old I am and just wants to start an argument with me. She is nasty and rude. Now she is saying that I am never allowed to come back in there and will call the cops on me if I ever come back to the store that I have been going to since I bought my house here 2 years ago. Oh, I interrupted her smoking a cigarette this morning. I buy cartoons on cigarettes and Vuse pods every week. I spend about $300 in this store every week between gas, cigarettes and other stuff. I get along with everyone in this store except this woman. I am tired of being treated like this and now she says she will call the cops if I come back because I told her I am tired of her harassing me. She is out of control.
[protected]
13002 NE Jacksonville Rd
Citra, Fl 32113
K, Shelby Register 1
Tran Seq 769497
[protected]
9/26/2020
5:44:38 AM
Policy for employees
Recently a customer came in while they were having problems with the computer system going up and down. The worker was doing something when the customer violently verbally attacked the worker. We are all under stress with all that is happening in life and the way that customer talked to the employee he should have slapped in the face and thrown out...
Read full review of Circle KWent to reload a gift card cashier took the money but didn't tell me that the card was expired no im out that money
i what to circle k in edmonton alberta put 100 dollers on gift card to find out that it was expired do to not useing it for 90 days but the store manger and customer service says im out the money will never use circle k again im a long time customer but i have had enough witch is to bad it was going to be a gift and that was my last 100 till the end for september so this is a real piss of for me when i told customer service what happend the guy said to bad so sad
Rude manager
I don't know her name but the manager at this specific Circle K location needs to know how to address people if there's a certain policy they're implementing i.e. masks are required when going into the store and someone isn't aware and wasn't wearing a mask, do you yell at them and put them on the spot in front of everyone or do you tell them nicely like a...
Read full review of Circle KID presentation/payment kiosk
Circle K has recently decided to forcefully collect customer information. Now when purchasing items, particularly alcohol, they are forcing customers to present a state ID for scanning. In most states, the visual presentation of a state ID is all that is needed to confirm age for purchase of items. The purpose of ID scanning is to grab personal information such as address, date of birth, race, and tie it to credit card info, so they can systematically categorize and use personal information. It appears they are not only using this information themselves but, also selling this information to multiple third parties who use the information for other purposes (job screening, health info, purchasing power, et cetera). Personal privacy is being discarded at the behest of corporate interest so they may use your personal info against you. Do not allow them to scan your ID it is not required by any state law.
Being threatened by cashier...
Prepaid for gas on pump 2..20$ dollars. Waited cashier comes outside with attitude yelling he put my money on pump three.3 .so I cant get on pump 3 someone else was already there and when I go back inside to get my money he tells me someone already pumped my gas and I had to take it up with them.when I insisted on my money back he calls me a [censored] and...
Read full review of Circle KCashier kept my money won on a louisiana scratch off ticket
I went to the store to cash in a $3 crossword louisiana scratch off ticket. It was a $10 winner, and the cashier went into the back of the store for about 15 minutes. And when she came back out she tried to say that it was not a winner at first, then she said that the game was discontinued because all the prizes was already won. I got home and looked on the...
Read full review of Circle KTransaction fees
I pulled up to the circle k pump 5 ran my debit card as debit entered my pen number the pump would not turn on and start pumping fuel then I canceled transaction backed up to pump 7 then the pump now I'm at ran my card as debit again it says see attendant I go inside and the sales associate never asked me credit or debit I'm absolutely sure on this and I...
Read full review of Circle KCustomer service and more
Thank you circle k for buying Cousins out in Piperton Tn. In less than one year you took a clean well run store into a typical run of the mill dump !the place is dirty, the employees are not friendly, they all seem to hate their jobs. I bet your food sales have dropped in 1/2, if you care to know why...you never have enough help there to get people in And out, what use to take 5 minutes To grab lunch now takes twenty minutes, some of us only have a 30 minute break. The icee machine does not work...said something severL times...they don't care " it's not their job" and now the bathrooms don't work . There are three registers... one is open, some times two, and cashiers have to serve food and run the registers...it's stupid. cousins did a much better job of running that store. Not worth it, just going to take my business some where else .
CSR just sitting on the counter while co2 tank was going off
I stopped at the Circle K on Quincy and Park rd store 9872 between 12:20am and 12:30am to get a fountain drink and two packs of Marlboro Menthol Smooth Ice. The CSR Monicah was just sitting on the counter on her phone while I could here one of the soda BiB's going off. Pretty sure there are plenty of things to be doing besides just sitting down and playing on your phone. The girl seemed nice but felt it was very unprofessional.
Read full review of Circle KEmployee
The circle K on Remington Ave in Thomasville GA, the only Caucasian woman that works there refused my service because she assumed that I was buying wraps for a minor . The minor gave me money to pay for a slushee, which she decided not to get because of the lady's refusal to let me continue my purchases.
Read full review of Circle KEmployee
A couple months ago I drove to my local circle k and the girl running the register was outside smoking with her boyfriend. I have never had any problem with anyone there and spent alot of money there also. As I stood in line I noticed she should be helping with customers but she was busy getting My keys out from the floorboard of my car and called the police on me for my driver's license and I almost went to jail. I mean come on! This is terrible. How did anyone know and what business is it of hers? Im furious. She walked up to my window with a smerk n no front teath handing my big ring of keys and my I.d back to me and I overheard the officer tell that she called in on me.. how embarrassing- this has caused me so much shame n confusion. I had to beg for a ride 1 mile to back to my house in the pouring rain as she laughed in my face.. thank you, Anna
[protected]@gmail.com
Lost wallet at atm
Circle k on eldorado and Oakland in Decatur Illinois between 8 and 8:30 a.m. June 3rd 2020 a wallet green with white polka dots on one side Paisley orange pink and turquoise on the other over what's forgotten and left by the ATM on top of the 12 packs of Coca-Cola. If found please Contact me at [protected]@yahoo.com
Read full review of Circle KCustomer service
Worker did not turn pump on when told her mam you did not set pump she proceeded to be rude and raise her voice at me insisting that she did until realizing that she didn't then still with attitude and raised voice insisted that she would reset it in a minute when she got time time was 850
Read full review of Circle KRefusing to sell because of 16 quarters and 5 dimes
I walked in to The store(Circle K) around 1:50 am on 05/24/2020 to be received ask usual by the old employee. I put my ID on the counter and began to organize my payment for a pack of Marlboro Menthol Light !00 cigarettes. Which was in the form of 3x One Dollar (Bill), 16x Quarter (coin), 5 Dime (coin). ALL of which was laid out neatly in stacks ready to be...
Read full review of Circle KPoor customer customer experience
Poor attitude and terrible customer service skills! I will never shop here again after I went in a paid for 15.00 of gas and my pump stopped at 10.00. I had to go back in where I was met with a terrible attitude and rude workers who told me I said ten and I was holding my other five dollars in her hand! They would rather argue with me than just put my money on the gas pump like the children they are! She ran away from pictures and they even tried to block my camera!
Employee graveyard guy
hide out in beer cooler and makes you wait At register for 4 minutes ask why said seeing if someone was steeling . when 3 cars pulled up to get coffee this morning he ran over and started the cleaning process of all the machines. came in one morning doors were locked ask one customer outside he said he had been waiting for 10 minutes because he needed fuel...
Read full review of Circle KRude and uneducated
Talk about rude and uneducated... The Circle K on rt. 207 in Saint Augustine Florida has a supervisor (Stacy) with what always seems like some sort of smart attitude. So today I go in and buy a coffee, which I usually do daily, and a few packs of cigarettes. I tell the guy I want my number for the coffee club. He ask the manage (Stacy) is there some sort of...
Read full review of Circle KDonut case full of flying insects.
Circle K
941 Pine Log Rd
Friday [protected] around 2PM
As I was paying, I mentioned to the clerk (Black lady - bigger build - in her 40's?) that they might want to clean out the gnats in the donut case — that it's a bit nasty. The clerk said "Oh, you mean the fruit flys?, Those aren't nasty".
Well I really feel that when you open the donut case door and are met with 5-6 flying insects - regardless of what species they are is very unsettling and quite frankly — Nasty. Moreover, when a customer brings something like this to the attention of the person working the counter, we should never be just dismissed. I'm trying to help you sell more donuts - not simply complaining. Many folks would slam the plastic door back shut and move on. Lost sales mean LOST PROFIT! Someone REALLY needs to explain all this to her.
Your employee is always short with me
I'm a regular daily Shopper at your circle State K store in Myrtle Beach on Highway 17 and your employee is always short with me tonight I went in about 5:30 p.m. and there was blood in the floor and I pointed it out to him and he got a mop and I said oh I wonder if maybe a dog came in if you didn't see anybody bleeding he says can you just stop talking...
Read full review of Circle KCircle K Reviews 0
If you represent Circle K, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Circle K
Here is a guide on how to file a complaint against Circle K on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps to effectively file a complaint against Circle K on ComplaintsBoard.com.
Overview of Circle K complaint handling
-
Circle K Contacts
-
Circle K phone numbers18771877Click up if you have successfully reached Circle K by calling 1877 phone number 8 8 users reported that they have successfully reached Circle K by calling 1877 phone number Click down if you have unsuccessfully reached Circle K by calling 1877 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling 1877 phone number78%Confidence scoreLithuania8800 555 46478800 555 4647Click up if you have successfully reached Circle K by calling 8800 555 4647 phone number 1 1 users reported that they have successfully reached Circle K by calling 8800 555 4647 phone number Click down if you have unsuccessfully reached Circle K by calling 8800 555 4647 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 8800 555 4647 phone number100%Confidence scoreRussia+1 (602) 728-8000+1 (602) 728-8000Click up if you have successfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (602) 728-8000 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number+1 (972) 537-5885+1 (972) 537-5885Click up if you have successfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (972) 537-5885 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (972) 537-5885 phone numberSouthwest+1 (951) 273-1175+1 (951) 273-1175Click up if you have successfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (951) 273-1175 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (951) 273-1175 phone numberWest Coast+1 (800) 268-5574+1 (800) 268-5574Click up if you have successfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 268-5574 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 268-5574 phone numberWestern Canada+1 (888) 999-9301+1 (888) 999-9301Click up if you have successfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (888) 999-9301 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (888) 999-9301 phone numberCentral Canada & Quebec+1 (800) 361-2612+1 (800) 361-2612Click up if you have successfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 361-2612 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 361-2612 phone numberEastern Quebec & Atlantic Division+1 (506) 382-8575+1 (506) 382-8575Click up if you have successfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (506) 382-8575 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (506) 382-8575 phone numberMoncton, New Brunswick+45 70 101 101+45 70 101 101Click up if you have successfully reached Circle K by calling +45 70 101 101 phone number 2 2 users reported that they have successfully reached Circle K by calling +45 70 101 101 phone number Click down if you have unsuccessfully reached Circle K by calling +45 70 101 101 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +45 70 101 101 phone number100%Confidence scoreDenmark+372 675 7777+372 675 7777Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number100%Confidence scoreEstonia+353 12 028 888+353 12 028 888Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number71%Confidence scoreIreland+371 80 009 005+371 80 009 005Click up if you have successfully reached Circle K by calling +371 80 009 005 phone number 1 1 users reported that they have successfully reached Circle K by calling +371 80 009 005 phone number Click down if you have unsuccessfully reached Circle K by calling +371 80 009 005 phone number 2 2 users reported that they have UNsuccessfully reached Circle K by calling +371 80 009 005 phone numberLatvia+47 22 962 000+47 22 962 000Click up if you have successfully reached Circle K by calling +47 22 962 000 phone number 2 2 users reported that they have successfully reached Circle K by calling +47 22 962 000 phone number Click down if you have unsuccessfully reached Circle K by calling +47 22 962 000 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +47 22 962 000 phone number33%Confidence scoreNorway+48 222 552 255+48 222 552 255Click up if you have successfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have successfully reached Circle K by calling +48 222 552 255 phone number Click down if you have unsuccessfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +48 222 552 255 phone numberPoland+46 84 296 300+46 84 296 300Click up if you have successfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have successfully reached Circle K by calling +46 84 296 300 phone number Click down if you have unsuccessfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +46 84 296 300 phone numberSweden+1 (855) 276-1947+1 (855) 276-1947Click up if you have successfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (855) 276-1947 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (855) 276-1947 phone numberGrand Canyon Division, Phoenix, AZ(919) 774-6700(919) 774-6700Click up if you have successfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have successfully reached Circle K by calling (919) 774-6700 phone number Click down if you have unsuccessfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (919) 774-6700 phone numberCoastal Carolinas Division, Raleigh, NC(813) 910-6800(813) 910-6800Click up if you have successfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have successfully reached Circle K by calling (813) 910-6800 phone number Click down if you have unsuccessfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (813) 910-6800 phone numberFlorida Division, Tampa, FL(330) 630-6300(330) 630-6300Click up if you have successfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have successfully reached Circle K by calling (330) 630-6300 phone number Click down if you have unsuccessfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (330) 630-6300 phone numberGreat Lakes Division, Akron, OH(850) 454-1070(850) 454-1070Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone numberGulf Coast Division, Pensacola, FL(331) 251-7300(331) 251-7300Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone numberHeartland Division, Lisle, IL(812) 379-9227(812) 379-9227Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone numberMidwest Division, Columbus, IN952-830-8700952-830-8700Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone numberNorthern Tier, West Bloomington, MN720-758-6200720-758-6200Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone numberRocky Mountains Division, Greenwood Village, CO(912) 285-4011(912) 285-4011Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone numberCircle K South Atlantic, Jacksonville, FL(704) 583-5700(704) 583-5700Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone numberSoutheast Division, Charlotte, NC+1 (800) 324-8464+1 (800) 324-8464Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone numberTexas Division, San Antonio, TX
-
Circle K emailsreply@circlekeasy.com100%Confidence score: 100%Supportcomments@circlek.com100%Confidence score: 100%Support
-
Circle K address1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
-
Circle K social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 29, 2024
- View all Circle K contacts
Most discussed Circle K complaints
Customer serviceRecent comments about Circle K company
Customer serviceOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!