I lose access to tv programming that I am paying for frequently. I reboot this equipment and it takes me on average an hour to obtain access a TV picture again. I call the [protected] number for tech support and they are useless. I am charged $30.99 for this equipment and service protections every single month and I have to try to get this equipment to work myself. I asked to have the equipment replaced and was informed they would charge me another $100 for a Hopper+ replacement. This is outrageous! I will drop Dish as soon as my 24 month price lockin is completed and readily tell everyone to not use Dish for TV services.
Claimed loss: $30.99 for every month my Dish services are compromised
Desired outcome: Reimburse me for loss services and replace the equipment with new technology at no additional cost to me.
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