Menu
For Business Write a review File a complaint
Dollar General

Dollar General review: Heartland farms cat food 6

K
Author of the review
4:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a large bag of Heartland Farms seafood medley cat food on April 21, 2023 and now that I have been feeding it to my cats for a little over a week, I find a very large chunk of molded food at the bottom of the bag! I hardly ever buy that brand but didn't have a choice since there was absolutely ZERO other bags of cat food on the shelves and no other stores near by. This is a VERY common accurance at the Dollar General store near me. Shelves are never stocked and I literally have to park my cart in a corner to walk around the store to get my items because there's so many carts of products that need to be stocked. 1 of my cats is starting to show symptoms of being ill and I've seen that brand has had some recalls since last year for aflatoxin in some of their pet foods. I'm already angry that my poor animals have been subjected to this disgusting food but I'm going to be LIVID if something seriously happens to any of them from consuming a product I thought was safe but was full of toxic mold!

Desired outcome: My desired outcome is going to depend on how ill my pets get!!!

View 0 more photos
6 comments
Add a comment
P
P
Patrick I Cox
South Haven. Mi, US
Send a message
Aug 21, 2023 10:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a 24 pound bag of outdoor chicken and tuna heartland farms from dollar general in my neighborhood and all five of our cats puke everytime they eat it. Is there a refund or something I still have a whole bag still what do I do with the remaining cat food?

L
L
LeeAnn Snee
US
Send a message
Oct 12, 2023 1:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

No it is not how you store the food bought a bag of cat food my cats died from it heartland farms seafood and Melody I will never buy it again they need to take it off the shelves

D
D
Dave Nicole Guild
US
Send a message
Nov 17, 2023 12:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I just recently bought this cat food for my barn cats because they didn't have my cat cow and both of my cats were totally healthy. In a week or two from them eating it they both died showing no symptoms. Just up and died. Why arnt they taking this off the shelf? I lost my favorite barn cat, he lived everyone and everything. :(

B
B
Bleikr Sound
US
Send a message
Dec 27, 2023 8:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Only way to get the attention of any business is to hit them in their heartland (bank account).

Complaining will never get anywhere, must return the item for full refund - it doesn’t take many returns before it wakes them up.

They don’t care about you or your pet, they only understand money.

B
B
Batmom812
US
Send a message
Dec 07, 2023 3:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DO NOT LET YOUR CATS EAT THIS... My man came home with the same trash cat food. Both my boys will eat just about any edible source of foods... They have went day 5 now... 5 WHOLE DAYS AND REFUSE TO TOUCH IT AT ALL. They are following me yelling for food (can't till Friday which makes me even more mad at this waste) they are starving for real. My oldest tried to eat some 15 mins ago INSTANTLY PUKED.

B
B
Bleikr Sound
US
Send a message
Dec 27, 2023 8:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Only way to get the attention of any business is to hit them in their heartland (bank account).

Complaining will never get anywhere, must return the item for full refund - it doesn’t take many returns before it wakes them up.

They don’t care about you or your pet, they only understand money.

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Dollar General Contacts

  2. Dollar General phone numbers
    +1 (877) 944-3477
    +1 (877) 944-3477
    Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number
    Media Inquiries
    +1 (615) 855-5775
    +1 (615) 855-5775
    Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number
    Paid Advertising Inquiries
    +1 (888) 877-9374
    +1 (888) 877-9374
    Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number
    Human Resources Inquiries
    +1 (800) 678-9258
    +1 (800) 678-9258
    Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number
    Customer Service Inquiries
    +1 (855) 275-3447
    +1 (855) 275-3447
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    +1 (877) 797-2959
    +1 (877) 797-2959
    Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number
    Bulk gift card sales
    +1 (866) 407-6946
    +1 (866) 407-6946
    Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number
    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 124 companies in the Retail Stores category