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Dollar General
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1.2 7 Reviews 3847 Complaints
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Dollar General Complaints 3847

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11:30 pm EDT
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Dollar General Condition of d g property at hwy 84 west jones county ms

I live on Huckleberry Rd which is adjacent to D G. Residents have started dumping garbage on Huckleberry Rd side of DG. Also people are using this area as a back door to the DG Store. There needs to be a clean up and wooden fence put on our side of the DG Store. No one on our road or the Dale Keys Rd where the parking lot is located wanted a DG Store. This property is an eyesore and I am requesting an official from corporate headquarters to meet me so I can discuss this problem. If the Board of Superviers is made aware of this they will start filing Ning DG. My cell phone is [protected]. U live at 52 Huckleberry Rd. Please give this request immediate attention. Thanks.

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6:10 pm EDT
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Dollar General Customer service response

I was injured in a fall at your store in Orange Beach Alabama (store number16294) and I have not received a response since filling out the incident report. I fell on an uneven sidewalk at the unmarked curb. The store manager was very understanding. I am mostly healed except for my sprained wrist and two fingers on my right hand, my glasses were totally smashed. I have been given a reference # [protected] and case number 0568613. It happenedon 3/3/2024 (Sunday0

Claimed loss: $500 for a new pair of glasses. My medical doctor visit was covered except $45 deductible.

Desired outcome: I have gotten no answer from multiple calls to Risk Management [protected].

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12:40 pm EST
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About or around 3/2/2024 a guy bought several gift cards to load money upon buying cards he was speaking with mod expressing how he just moved up here and worked for dg and was looking for a store to transfer to. He knew the system, the store and how the cards were when they didnt go through. So the guy loaded the cards several of the cards with 500.00 each...

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8:38 am EST
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Dollar General Alcohol and tobacco sold to a minor

I was terminated as assistant store manager for selling alcohol and tobacco to a minor. I've been to court and the judges verdict is to pay $100 to the states attorneys office and do 15 hours Community service. After this is completed, this will be over and not on my record. I contacted my DM, Alex, and told him what happened in court and asked for my job back. He keeps telling me it's a violation. I contacted Regional Manager, Jeff, told him what happened, he sees no problem with me getting my job back. I told Alex what Jeff said and he still won't give me my job back. DM Jackie, for the past year has been telling my store manager to get rid of me. I don't know why. I haven't done anything to her. So I figure she's the one that made me unhireable and actually tells Alex not to hire me back.Jackie is DM over in Jacksonville now.

Claimed loss: I was wrongfully terminated.

Desired outcome: I want my job back

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Update by TB1965
Mar 08, 2024 8:41 am EST

Please review and give me my job back.

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7:42 pm EST

Dollar General Zero sugar dr pepper 3/2/2024

I am disabled widow I shop at my dollar general every week. Now I am diabetic so I depend on zero sugar dr pepper. I live accross the street and I check the web site before I go! the web site said there were 20 cases at the store! was not any there.. The girl said it was over her head she could not help me! I had a coupon for the dr pepper 3/13 that was also on the web site.. The store had 2/14? what is going on? can I not depend on my web site search any more? this is getting to be a sad world that we are having to live in! dollar general 514 island ford rd maiden nc 28650

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6:39 pm EST
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Dollar General False advertising

DG Market on Joe Batt Road Vancleave MS. I stopped to pick up my husband beer. The sign on a display said a 12 pk of Miller Lite was $9.95. I went to the cooler looking for a case. None in store. However, there were 2 12 pks. label stated $9.95. I go to the register she scan & tells me it’s $28.++. I was stunned & told her the display said $9.95, & led the way for her to see the sign. Lo & behold the manager was called out said something about it being a vendor special. I said, what does that mean to me. I would have to pay the $28.++ as they can’t override or change the price. Horse hockey! I said you better go take the sign down & left. This is what DG doing thinking people won’t notice? How is this right?

Desired outcome: I want an answer as to why you charge more than the sign? Vendor means nothing to me. I’m the customer.

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3:41 am EST
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n March 1, 2024, I went at about 5pm to the Dollar General Store located at 1160 State Rt 5P O Box 151 Elbridge NY 13060. Boy, how Dollar General has fallen. Two clerks working at the store. The first clerk at the checkout was high as a kite. He was wearing three hoodies. Could barely see his face. He was checking out customers at the rate of 1 item every...

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2:51 pm EST
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Dollar General Lays potato chips

I stopped by the Center Barnstead, New Hampshire store today to buy Lays potato chips. The regular price or at least the price on the paper tag was 2 for $6. Stuck to the shelf was a sticky tag which said the sales price was 2 for $7. I brought it to the male sales clerk of the price discrepancy to which his reply was he could charge the higher price because they didn't set the prices, corporate did. I will file a complaint with the state also.

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8:00 pm EST

Dollar General Your workers lied and on drugs

On the date of February on or about the 13 or 14 their was an altercation that had happened between one of your employees he was pulled out of the store with a shopping cart and proceed to fight the other customers who where trying to leave the store and was asked to see video taping and the video mastery's got errassed and the police was called and when asked for video they could not find the video so I asked for a manager who was the only one on duty was hurt and that's when I found out they were living to me about the tape and he stayed he was on meth and was very roude and told me go find t dog food myself and sent me to the back of the store and told me to find the stairs which their is no stairs their.

Desired outcome: Nothing was done to this worker.

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6:00 pm EST
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The Yandell Rd Dollar General in Gluckstadt Ms. 02/21/2024 at 2:25 pm I purchased a netspend mastercard and placed $20.00 on it. Proceded to activate it and it said to call netspend. Called netspend and they said the card was not processed correctly and drive back 10 miles to the store and have them call dollar general help desk and re process the card. I...

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12:12 pm EST
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I'm a disabled VET, either before or after my appointment I always stop in and get what I need, very convenient. Your store is less than a half a mile to the VA clinic. I go in get get what I need and leave. Most recently, I go in and the person at the register tells me that I can not come into the store with my bag, she says I have to leave it with her...

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10:03 am EST
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My name is Tyshia Harris, and I think that i was wrongfully terminated. Starting to say... the store manager wanted to make me the assistant manager and the GM Amanda said that i couldnt have the position because i do not own a car at the moment. Now the new assistant does not own a car either but she was givin the position without a car.The store manager...

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5:36 pm EST
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Dollar General D G not open

Doller General 1520 Madison Rd Beloit Wi 53511
Is not open again to day
It was not open Sunday the 11 [ Super bowel ]
and Monday the 12 Th
And not open again to day the 17 Th
I go there At least once A day Maybe twice [ They may have put out something new ]
I noticed last weekend cars coming and going Sunday & Monday spoke to A couple of people and they were very upset about not being open.
It appears they are having trouble finding someone that wants to work
But they are losing A lot of money
There is A dollar Tree just up the block and that is where we all go if D G is not open
spent 21.02 to day at dollar tree

Claimed loss: no loss to me if they are not open

Desired outcome: Finde someone to run the store and open it up

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11:54 am EST
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I was originally a store manager but I was going to moving out of the area and was suppose to move to a state that there was not a Dollar General. So I still wanted to be rehirable if there was a chance that I could ever work for the company again. It took over a month to step me down to assistant manager. The manager that they brought in to replace me wa...

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2:33 pm EST
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Dollar General online weekly sale

Every time I go to a dollar general (especially the store on Armitage ave in Chicago), I have a problem with the weekly sales ad. This week (today) I went there to get 3 six packs of Dr. Pepper soda. The online ad said 3 for $8.00. I was in there for 25 minutes and they couldn't get it right. They told me that it was a Dollar General problem, not theirs. All they could do is ring it up, and if it doesn't ring up right, not there problem. Then they told me if I had a problem with that, to get in touch with DG., and that is what I am doing. I left everything I was going to buy in the cart and said goodbye. This was about 12:30 PM today. If that is how your DG employees feel about a problem when it arises, then you are going to lose a lot of customers.

Desired outcome: Get the sales ad right, and when there is a problem, give the employees the means to correct the problem like almost every other store does.

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1:59 pm EST
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How do I seek to fight my termination? We got a new SM on a Friday & by the following Thursday I was fired by her. Never worked with her. She never witnessed my work. We talked for less than 5 minutes the day I met her. On the last shift I worked it was with a visiting ASM that I was never even introduced to. She didn’t make any short to speak to me...

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5:24 pm EST
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My wife and I went to dollar general on january 27th 2024 my wife picked up a bottle of ranch dressing to dip her chicken in we just got from the chicken place well we went home and we were eating well she kept saying it didnt taste right well we figured it was because we didnt eat nothing of day but if it wasnt the chicken because a both me and her son...

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3:16 am EST
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From store #15665, I would like to begin saying thank you for the opportunity, was unexpectedly brief but I learned alot so I do thank you. I was first hired as lead sales associate in hopes to get close to the $12 I had just left from. I lived right next door with a 3 to 5 minute walk. Started out great as most jobs do, and I was quickly to what I...

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2:25 pm EST
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1st thing, is is it OK to have your granddaughter present while your cashing out customers. Not give full attention to the customer being helped. 2nd, never addressing a complaining customer, with any type of greeting, yet greeted outs whom walked in, because we were returning, juices which that have expired by 3-4months and this is the actually manager...

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5:45 pm EST
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This is the only store we have in Greenville Fla.. We don't even have a grocery store. 90 percent of the time the store is so junky you can't push your buggy thru. They are always out of most products and sometimes such as today they closed at 5 pm. Our town is 15 miles away from anywhere. It's sad when you are told we're closed at 5pm and you have to drive...

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About Dollar General

Screenshot Dollar General
Dollar General is a widely recognized retail chain that specializes in offering an assortment of products at low prices, primarily targeting consumers looking for value and convenience. The company operates thousands of stores across the United States, with a significant presence in small to medium-sized towns.

The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.

In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.

Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.

While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.

4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.

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Overview of Dollar General complaint handling

Dollar General reviews first appeared on Complaints Board on Jul 3, 2007. The latest review The worst experience ever by being discriminated, slandered and basically treated like a nobody... was posted on Dec 18, 2024. The latest complaint Ineligible for hire was resolved on Jan 13, 2023. Dollar General has an average consumer rating of 1 stars from 3854 reviews. Dollar General has resolved 189 complaints.
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  1. Dollar General Contacts

  2. Dollar General phone numbers
    +1 (877) 944-3477
    +1 (877) 944-3477
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    Media Inquiries
    +1 (615) 855-5775
    +1 (615) 855-5775
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    Paid Advertising Inquiries
    +1 (888) 877-9374
    +1 (888) 877-9374
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    Human Resources Inquiries
    +1 (800) 678-9258
    +1 (800) 678-9258
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    Customer Service Inquiries
    +1 (855) 275-3447
    +1 (855) 275-3447
    Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number
    100%
    Confidence score
    Human Resources Inquiries
    +1 (877) 797-2959
    +1 (877) 797-2959
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    Bulk gift card sales
    +1 (866) 407-6946
    +1 (866) 407-6946
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    Returned check inquiries (Certegy)
    More phone numbers
  3. Dollar General emails
  4. Dollar General address
    100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
  5. Dollar General social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Dollar General contacts
Dollar General Category
Dollar General is ranked 13 among 124 companies in the Retail Stores category

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