Dollar General
Reviews and Complaints

I have been going to our Dollar General here in Coalinga, Calif. And I can honestly say its filthy and dirty inside and a very unproductive store Manager that is so rude to the people that work for him. I was appalled that the courtesy of this manager has no concept of being professional in front of customers. If there is a issue with a worker he should pull them off the floor. And should worry about cleaning the inside of his store. Or bring in a new manager!

Ok here it goes my wife is s key holder and the store she works at is horrific first the store manager is never there her name is Melanie the assistant manager tonya mills is dating and living with the produce meat manager which is against company policy and Melanie knows it the assistant manager tonya tells employees that my wife who in charge of shifts that the don't have to listen to her she and screams at my wife in front of customers for no reason we contacted Jason the district manager and he did absolutely nothing even though we asked just to watch videos to prove Melanie the manager is never there

I visited my local Dollar General and was asked and then informed that they needed to scan my drivers license for age verification.
I refused and then explained why and the dangers of information collecting that can transpire by doing so.
They then refused to sell me my cigarettes which leads me to believe that what DG is doing is highly unethical and most likely introduced to actually collect any information they can from the bar code of the drivers license.
We are a small community and we communicate with each other on a daily basis. I personally will educate my community on why they should not allow this invasion of privacy to all that will listen and collect signatures to eventually come up with a cease and desist writ to present to Dollar General officially.

I have called in and complained several times over the last few years about this store. This store is miss managed, it is dirty and shelves don't get stocked and everything is left in aisles on carts, this use to be a real nice store 8 years ago, but its not even worth walking into anymore. it never has any buissnes, Some one needs to get involved with fixing this Dollar general or shut it down . this is a good neighborhood and this is the worst store in are area. If action is not taken i am writing a letter to city of Decatur to look into this situation .

thank you
Troy Wilson

to whom it may concern,
I bought the candle listed above last week. I work from home so I have it sitting on my desk in the office and have had it lit while I work, when all of a sudden something popped out of the candle and was on fire . however when I look at it, it was the medal of the wick holder . this is incredibly dangerous i burnt my finger pretty bad trying to get it out. If i had not been right there it could have caught my house on fire. these candles need to be pulled from the shelfs there not safe.

Thank you, Yvonne S

[protected]@gmail.com

The Dollar General store in Macomb, il located at 212 E Calhoun St is dirty and dark and the shelves are always empty. They don't carry the inventory as before. Customers are always having to stand in line for a long time. This summer when you walked into the store the rap music was so loud it hurt your ears! It was a mistake to close the old store located on E Jackson St. It is very sad that smaller surrounding towns have much better Dollar General stores than Macomb. Many of us that live in Macomb travel to Bushnell or Colchester, il., which between 15 - 20 minute drive. Their stores are cleaner and more inviting than the one in Macomb, il. They have more inventory and the help is friendlier. The store that was closed on E Jackson was very similar to the one n Bushnell and Colchester. The store is as good as the store manager is.

The store is in total disarry with stacks of unopened stock blocking almost all the isles..
Shelves are empty or just thrown with stuff with absolutley NO ORGANIZATION whatsoever..
Whoever is the GENERAL MANAGER of this DOLLAR GENERAL store needs to take a closer look at his/her store.
He needs to make sure his employees are doing what they are paid to do...Wait on customers and keep store stocked with merchandise and not blocking the aisles.

Hello my intention is to have something done about the dollar general management in stephenville tx .

My wife currently works for this store. Since she has started the lady that she works under has been absolutely offensive .

Once my wife had to work 27 hrs straight . She was only allowed two 15 min breaks during This time .

The reason being stated that some one was coming to do ( inventory) . The store was in complete disrepair and the manager was facing termination if they did not stay and make it exceptable.

My wife had no choice but to do it . As a result my wife's hrs where modified manually in the system to reflex only a 6 hr work day . My guess is to not alarm corporate and create a lot of questions as to why so many people worked so many hrs .

Upon further inspect to her hrs log .

Every week her hrs had been changed resulting in thousands in unpaid wages. I told her boss immediately upon realizing this, we where fully aware of what she did and wanted to be reimbursed for every hr she was swindle out of .

She handed her $80 in cash as $20 her and there. Then she stopped repaying her .

This person does not have the proper morals to be in a position of power .

I see a lot of complaints my girl has worked for this greedy company for 2 years, no Christmas bonus, made to work by herself on Christmas Eve the busiest day of the year and store manager out with covid but came down on her for 60 hours over the store limit that week, seems like pretty simple math to me 60 hours is what the store manager is supposed to work the week she was out with covid. It's no wonder why this company can't find help and keep them.

I have called and filed a complaint on employee, I was told I would receive a call, I did not. I called again yesterday Dec. 20 and requested a supervisor over the Winterville N.C. Store on Firetower rd. to call. As of this moment 4:20 pm Dec21, no call back. Very poor customer service just like store employee did me, discrimination just like store

The dollar store at 1200 Charles seviers blvd in Clinton tn has a employee who work Saturday night approximely 9pm to 9:30 pm who is giving away full buggies of merchandise to two females for a total of 5 dollars.two females had two full buggies of merchandise of toys and only paid the cashier 5 dollars. Check your cameras.this is not fair for other people who have to pay full price...thank you

WTF... Dollar General in Texas... is now asking for your driver Lic. so that they can scan it to buy cigarettes... I'm 63 yr. s old... when you make rules that lack common sense and it effects me... I'll buy my cigarettes that cadre to me as a loyal customer...instead of inconveniencing me... to have to pull out my Driver lic... that is secured in my wallet so I don't loose it... I smoke American Spirits $9 a pk... I'll spend my money else where... just sayin

I have never been to Dollar General before so I decided to stop by one. I went in and asked for help from a male employee and he did amazing and was very helpful and respectful. The cashier on the other hand (an older lady with long blond/white hair), was the total opposite. When I walked up, she did not greet me in any way. She rang up my purchases and a message popped up that I have never seen before so I asked her what that meant and her response was "Just press cancel." She never made eye contact. Then she told me the total so I paid her a $20 bill. She did not say thank you, she just handed me the change. I said thank you and she did not say anything. The store number is 03145 in Wichita, KS. Due to this very rude behavior, I will not visit this location again.

Two times I have purchased Daisy sour cream at the Bean Station, TN store, only to get it home, take off the lid to find the seal had been torn off and finger prints all the way to the bottom of container with a smell of vomit. These incidents were approximately six months apart. I did not return to store as the gas and time would have been more expensive than the product itself so I slammed each of them in the trash. The first time, I chalked it up to disgust but the second time made me angry. That store needs a lot of attention. Disgusting!

On 12/16/2021 at 9:30 a.m., I was shopping at Dollar General Store #16948. My compliant is about the "manager" employee who was busy complaining to another employee about your company. I stood waiting to checkout while she kept talking. I finally asked for some service. She told me I was rude, and do not come back to this store.
It it my feeling that people are getting paid a decent wage to "work" and make sure the customers are taken care of.

We bought a bag of heartland farms cat food and my 4 month old cat is so sick now she lost weight she's throwing up blood she won't even eat canned tuna. We had to force water down her throat thanks to heart land cat food. I don't think she's gonna make it another week. I want to talk to whoever owns the heart land brand. [protected]@gmail.com.

I got hurt at work, when I was finished with my retainer, it fills on me empty. It fills across my back, neck, and head. now I'm suffering from Post-concussion Syndrome having, headaches... I told the man at work that the retainer fill on me. did not even ask if I am ok or not.
I went to the workman comp doctor, and he gave me sent to do light duties work to return, but they say they don't have light duties I've been out of work. They don't intend to pay me from the time I got hurt. so do you think they should pay me Workman's comp being they have no light duties?