Dollar General
Reviews and Complaints

Store has been closed for almost 3 weeks because the registers were not working today was the first day back open. You would have thought they would have put stuff up on the shelf’s but no. The store is full of carts store is dirty if you want to find something you have to open the boxes up and look for it yourself you should just go ahead and close the store. Maybe that way we could get a good store in our area. I don’t get paid to open boxes to look for what I am wanting

On 12/21/22 I slipped and fell on ice at store#17235, Augusta ME. I went in asked for manager and explained that I had just fell on ice outside. Manager said:" Im aware of it and have already made several reports/complaints about it". I went to check out and the lady in front of me said:" you should call the corporate office". The cashier agreed. The manager said:"Dont do that, that will get ME in trouble". I told the three I had seen someone slip but not fall before and the cashier said:"Im sure" The manager offered NO report or documentation of the incident so I left. I immediately called "corporate" to complain and spoke to:"Raz" who told me there were no supervisors or managers available and promised that a supervisor would call me within an hour. I went to hospital and had my knee and hip checked out as I was in severe pain... To date NO ONE from Dollar General has contacted me what so ever... I will continue to pursue this to the fullest extent... [protected]@yahoo.com [protected]

Hello,

My name is Amiel Brown, and I am making a complaint of a Dollar General store that I have been lied on about an hour ago it is the Dollar General on Jefferson Ave in Elizabeth NJ. I went inside the store to get a few items and I was telling one of the employees excuse me and she went to her manager and told the Manager I rubbed against her, and I didn't. You can check the cameras and I will be sueing the store because of being lied on about sexual harassment. This is uncalled for and unnecessary to lie on me like this and I did not do anything like that so I will be taken action please email me at [protected]@gmail.com I will not ever be coming back to that store ever again plus their Customer Service is terrible.

Thank You

Amiel Brown

I have been into my local DG in Inwood, WV many times over the last 4 months. Been in there 3 times to try and get DG brand toothache medication. It has never been in there in the last 4 months. The shelves are almost empty in the medication areas mainly and others and there seems to be a failure somewhere.

I spoke with that and other DG stores and it seems items are being received by the stores but there are not enough employees scheduled to work to stock the shelves.

I spoke to the one employee in Inwood and according to them their hours have been cut. At noon on a Monday December 19th there were 2 employees working. One was the manager and the second was the cashier.

This is bad practice all around. Not only can you not sell what you don't have on the shelf (which may be in the stock room), You cannot stock the shelves by not scheduling people to stock them.

Was recently hurt at dollar general slip and fall here in lima ohio on november 20th. I have called corporate to no avail. I sat on hold with customer service waiting to be transferred to risk management for almost an hour... I really like shopping at dollar store. And I would hate to take other avenues for my situation at hand to be addressed, such as a lawyer. But you guys are leaving me no choice... I mean I spend a lot of money in your store. As a matter of fact I was the very first customer when you open the dollar general off of saint johns road here in lima ohio. And a lot of your workers past and present know me by name. Or the butterfinger/snickers customer... And to be frankly honest it kind of hurts my feelings that nobody has reached out, knowing the situation. This is my last attempt reaching out to your corporation. I am in constant, pain hurt my back and knees... I need to talk to someone asap. Or I have to do what I have to do. My email is: [protected]@gmail.com

I am a shopper at the store at 380 W GALENA Blvd Unit 2, Aurora, IL. I have gone there on more than 4 occations and they have been closed during what should be operational hours. Today, Wednesday, December 14, 2022, I was going to make my way there and was told they were closed and didn't have a time they are going to open. I don't understand how this store is allowed to be frequently closed.

I was humiliated bullied, discriminated. Your employee was talking about me as soon as I walked in your store. I lost my job and have to watch every penny and never get sale price. I simply point out the sale and had your employee follow me out of your store yelling at me "Have a nice day" Happy Holidays" 😭 I didnt get all my refund and that was my dog food money😭😭 why do you let them get away with that 😭😭

I was wrongfully terminated after filing an HR case against my dm and proving my l. p manager (who says he is never wrong) incorrect more than once, trying to get them to put in hand rails for my customers since two fell and busted their heads open one almost dying which they didn't care. Another almost sued bc of the way she was treated by the dm and Rd after I tried to fix the situation and they just basically told me to tell her whatever she wanted to hear to pacify her so she would stop calling. There has been so much crookedness or wrong doings that they were tired of me pointing out and trying to fix that they found a way to fire me. After me almost being electrocuted

after i was discharged from dollar general i am being harassed by my former boss. She wont stop. Now she has and another worker have attempted to file a injunction on me. the judge turned it down .they have slander my name and brought up my private personal records, I thought those were private? They are falsely accusing me of things that i was investigated on and cleared by humane resources. so im told., also MS Stevens has told me after that i will be arrested if i go on property which i do not have a trespass issued against me. i have asked her to please stop. But now she's going thru a 3rd party to continue .when she suspended me i had no write ups or did she ever speak with me prior about anything. She is causing alot of undue stress,i live in a very small town.i need this to stop.please consider helping me.

thank you

[protected]@yahoo.com

1392 e cienega dr

williams az 86046

Today December 13th I ho into the dollar general to grab some things and after checkout go to use the restroom I cant because both bathrooms are for employees? How do you not have a reatroom for paying customers? On top of that Customers with kids. Kind of sounds like laziness to me. Its not like you get 8 millian people come through your store just to use the bath room and it being in LaVernia Tx you dont have the homeless that use the bathroomeither. I Guess they expect people to go bathroom on the floor or on the side of the building. Who knows.

I had purchased business sized envelopes from Dollar General for years.

My last purchase of business sized envelopes yielded envelopes with undersized envelope sealing flaps, envelope sealing flaps that did not seal when moistened, envelopes cut at the top edge opposite to the flap so as to make letter insertion difficult.

I went to Dollar Tree and purchased Mead envelopes for $1.25 for 40 envelopes and found them perfectly useable. No more Dollar General envelopes for me.

The prices on the shelves are not the price that ring up at the register. They are higher at the register. Usually a dollar or two more than the shelf stickers. This has been going on for months at most of the Dollar Generals I've shopped. Even stores like Kroger are cheaper than Dollar Generals. I will be making less visits until this deceptive practice has ended.

When being in line to checkout the lady I suppose is a manager because since she been working there the store has done a 360 , but she asked an employee to cover her to use the restroom the the employee was rude and told her hell no, finally the one at register yelled for help noone was around or acted like she wasn't heard, so she locked the door to be able to take a break the other lady would unlock it register lady told her not to do it again her response was she would smack her in her [censored]ing face, so the register one tried calling someone noone would even try to help and when she finally reached someone they blamed it on her it's wrong and that girl held herself together and was still respectable and I don't see how

The store manager failed to reach out about a check that was "voided" due to not allowed to pay for a gift card by check. The gift card was NOT kept by customer it was given back along with "voided" check and a received a "receipt" stated "VOIDED TRANSACTION SYSTEM ERROR. As the customer, I am requesting my money back, but the manager seems to refuse to reach out to address this situation. And apparently none of the night-assistant managers cannot do anything about it.

The milk tastes discounting the past few times I’ve bought it it tastes like amoxicillin or some kind of pill taste. It’s disgusting and did not used to tasted like this. Really makes me wonder what they are putting in it or what they are giving the cows to mass produce the milk because whatever it is is making it’s way into the Milk and should be disclosed on the jug.

Had a purchase of around $80. Ordered a couple packs of cigarettes and when the cashier asked for ID I produced a miliary retiree ID. She looked at it, then said she was required to see a drivers license. Indiana law only requires an ID to purchase cigarettes when there is some doubt to age, then it only requires a state/government issued ID with photo and date of birth. I don't know if this is a company policy, or just the cashier's, but I find it very disrespectful of the years of service myself, and fellow veterans, spent in service to our country. Needless to say that if your company doesn't want the business of military veterans, then we no longer need to do business with you. I will no longer shop at Dollar General and will pass this on to fellow veterans to urge them to also stop their business with DF.

I live in Picayune Ms., I shop at 4 of your stores because they are close & I stop at the one I'm going by at the time. I shop the hwy 11 n. picayune, hwy 11 n carriere, hwy 11 n. mcneil & the hwy 43n piccayune store & every time I shop at any of the 4 stores, I can't buy 10 items & not be overcharged every time, it's rediculous, today put the icing on the cake when you buy pre-printed priced items & they overcharge you with the price on itI bought 16 items & 5 were wrong. Who ever the supervisor is for this area "needs to be fired" not talked to or written up, FIRED. The repsonsibility lies on him or her, along with store managers to lazy to do their job. Everyone in the retail business knows that you dont implement price changes till the "NEW TAGS ARE HUNG", it will kill business to change prices in computer & not on shelves, that is STUPID! somebody needs to be held accountable. I have never seen 4 stores that look as bad as these, RaceTrack quick stop gas stations look better. No bread on shelves, store hasn't been zoned & straightened in forever, they are a total wreck & no tags on displays or endcaps, guess you just firgure it out for yourself what the price is. POOR PRICING & MANAGEMENT

When recently at a store I notice that an elderly person was not treated fairly. She was not helped with this new option. I know this is the new electronically method to get extra discount. Elderly are not able to access computer entry. Kroger helps the elderly by entering the digital discount...they keep the customer. This customer for dollar general ended up walking out without the merchandise. Your loss and so easy to help you missed out on sales.

She said she would not be back. Consider helping the elderly.

Thanks

I bought this phone on Nov 30 at the dollar store #01050 in Knoxville Tennessee It doesn't work I've tried several times to get it to working I called customer service to see if they could fix it but they couldn't. They told me to return it to the store I bought it from I tried that and they wouldn't take it back. I'm out of money for the phone and the minutes I bought too. I even tried to exchange it for another one