Dollar General
Reviews and Complaints

can a man and wife work at the same store on differnt shfts/

I have a SOP in my possession if anyone needs any policy information...I too was fired over the phone...and I recall the email Jon Rogers sent us about donationg the pennie items...GRRRRRR whats the matter w/ DG?

i am trying to get an employee handbook. does anyone know if there is one online? i need to know the policy regarding shortage and suspension.

I know where all of you are coming from. I was a store manager from August 2007 ubtill May 5, 2010. I was terminated for donating pennied items to local non profit organizations, I was told it was a company policy. I know that for a fact that isnt true. I also I have a copy of an email sent from the corporate office from John Rodgers stateing to remove from the floor and either doanate it to a non profit organization or destroy it, so I donated as I did time and time again. We had just gotten camaras in January, so we gathered up the items as we did in the past and called our local Childrens home and Womans Aid and crisis to pick up the items. We go a new DM the first of April and by April 27th he had already fired one assitant manager, lead clerk, and suspened me untill they came to a desision on weather I was going to be terminated or not. He told me that he would call me that Friday with a desision, well Friday came and went, so I tried to get ahold of the RM finally on May 5, 2010 he called me that afternoon and told me that they came to the desison to terminate my postion, they did this over the phone reall professional. In the mean time the DM was demonted back down to a store manager.
I loved my job I had never been written up, my store was at model store, never behind on planograms, and my store finally reached a million dollars in sales in April 2008, all my store review was always in the high 90"s. This company has some real issues.
I filed for unemployement, and waited on the deputy desision and it was in my favor I gave them a copy of the email and store employee hand book, but was funny was the told the unemployment office I left due to personel reason, I didnt leave I was terminated or I would still be there.
Kellie Graham Was Store Manager at Store 4477 Elkins WV
email me wil more information
kgram1969@yahoo.com

I work for Dollar General and have so for 6 years now. I have met many people in this small community that I grew up in. Never really knew them at all. Have come to know them all as a community proud people who consider this store their local mall. Many people young and older have worked in this store over the past years. Many things have changed over the years - some for the better. I, being older, became settled and afraid to change jobs and always held optimism towards my job, position and company. Over the past 16 months I have been shocked, disappointed and thoroughly disgusted to see how faithful and hard-working employees have been discarded and treated with about as much respect as the cardboard from last week's truck. I have worked diligently and when I finally stood up for my rights and others I have found myself railroaded and blackballed. I reported my concerns to the corporate office concerning our district manager and his refusal to handle the situation. Now my days are numbered as an employee as I feel the mounted pressure daily. It's very difficult to smile, be friendly and do my daily chores knowing the company I work for was built on BLOOD, SWEAT. TEARS AND TOTAL DISRESPECT FOR HONEST, HARDWORKING DECENT PEOPLE. I pray to God every night to help me out of this horrible situation. KARMA IS A REAL ### LADIES AND GENTLEMEN [AND I USE THAT TERM VERY LOOSELY].

I never see any male managers in Orlando for dollar general. Good to know gives me another reason to boycott them thanx

Mickey, as rude as Jason is it is very childish of you to point out someone's spelling, grammar mistakes. Like he said in another post so what. This is the internet, not English class. For you to mention his spelling mistakes and grammar mistakes is very immature of you. Not everyone lives in an English speaking country, and even if they do not everyone speaks it well because it is not their first language. Seriously both of you need to grow up. Also perpahs punctuation is different from where you live, because aside from a few mistakes I don't see much problem with it. I think you are just being childish as him by bringing that in this complaint when it has nothing to do with the complaint. Learn to stay on topic. Or do you two have ADHD.

Wow-your punctuation is horrid! HAHAHAHAHA!

How did I know you would resort to name calling? Thanks for showing your immaturity so quickly. You are truly not worth bothering with.

First of all, I am a woman. Secondly, I was fired AFTER I quit. And thirdly, I am smart enough to use punctuation properly.

Learn to spell, capitalize, punctuate, and use proper English. THEN you can tell me how dumb I am.

Funny I worked at the 3728 store on clarcona ocoee and obt. Very close to the edgewater store and yes they all seemed to be very dirty in the orlando area. My manager saw how hard I worked so she started having me work there all the time with no help. Then the district manager made dicriminating comments to me and when I went above him I got fired for some bogus reason. I'm attempting to have him write me a formal apology but am having trouble with their legal department. I am boycotting all the dollar general stores in Orlando Florida because of this and how they treated me. They fired me for reporting the dm but kept the thieves that I made apparent to the store manager and the dostrict manager, wow

My son and I went to the Dollar General Store in Frisco City, Alabama 10-21-09 @ 16:08:39. I have never seen such rude behavior from a manager in my life. The cashier made a honest human mistake and when she asked for a void the manager was very rude to the cashier and my self. She wanted to know why the young lady needed a void and the truthful answer the young lady gave her seemed to be unacceptable. The manager accused me of not wanting the product but that wasn't the case the young lady accidentally scanned the item too many times. The manager made the young lady cry. She had no right to question her in front of us like that. She should have waited for the store to be empty but she was very rude and unprofessional. I think she needs to be disciplined for her actions. For me I will never go back into that store again, I will travel to Monroeville Alabama to do my shopping for now on. I have never witness such rudeness before.

I agree whole-heartedly. In Alachua County in the cities of Alachua and Gainesville I've experienced the very same treatment and more. Comments posted below. Dollar General stores in Alachua County Florida is epidemic in its customer service and general store upkeep. The last straw was when I purchased a 4-pack of socks in which two pairs had numerous holes. Returning the socks I had to endure the store managers accusation that I pulled on the plastic tie and tore the holes myself. The fact was I carefully used a pair of scissors, taking extra care as not to do the very thing this manager accused me of doing.

Other events of disgust are one person in the entire store on a busy Sunday with at least a dozen in line at the checkout. Go ahead and take whatever you want. So much for the safety of their employees. How about the time where the aisles were literally strewn with merchandise actually heaped into a disorganized pile of various products? One couldn't even go down that aisle due to the clutter. Here's the last one. (And there's more but I'll spare you). I was purchasing a bottle of shampoo and the cashier asks me how much it costs. "I don't know, I didn't look" I said. The cashier says "why not you should know these things". Yea, like it's my mission in life to learn all Dollar General's prices.

Message to management: How about hiring people with normal cognitive powers and not ###s? Secondly, how about training your managers and staff in customer courtesy. I highly resent the attitude and treatment of your managers and employees. Dollar General website has no customer service link! Does anyone at this corporation even care?