Dollar General
Reviews and Complaints

1360 Route 5 Silver Creek is dirty inside and out. Management/ Supervisors need to go see for themselves, you will be appalled at the state of this store. The outside windows were just gross as the whole store is also. The floors are so dirty and never swept. Only saw 1 employee in the store. went in for a soda and will never go in that store again, disgusting is putting it nicely!

I shop at store on fair ave 78210 in San Antonio This store is fairly new and there are 2 employees that work only a few days a week. Don't know the names but it's an older white lady fat and short has a loud mouth and another older man white with glasses that was stocking at Time always stares at me through every aisle and lady has seen me before I took my puppy in with me Nd has him in my hands He's is a chiweenie and instead of smiling at me and saying no dogs allowed she comments to another employee ina very ugly tone "Is there a sign on door no dogs allowed ?" The other employee says "no" and she says "well we need one. Only service dogs " find I have my service dog card " that's just rude !
Then this morning those Same 2 employees were working did the Same thing. Lady made it so obvious staring at me like I'm going to steal. And when I say that it's because she wakes through every isle I walked and started at me waiting on customers and the customer she was waiting on turned to see what she was looking at. Real embarrassing so I went down a couple more aisle to see if maybe I was just thinking that and was wrong and went to $1 section where the man with glasses just stood staring at like to hurry up and I asked him if there was anything I could help him with and he said very rude "I'm working down this area " ok so I moved to next I Aisle and people in line but she wasn't at register And stop at end of aisle so damn obvious that is why she was staring at me so I got upset and threw my things on the pack of sodas right next to her and said " I don't know what the [censored] u staring at but I not want anything " and very quick she told me not go back anymore ! That is rude and upsetting and to tell me not to come back is ugly Nd if she is manager then u need to take look her closely. She is ugly rude and should get another job if she doesn't like the one she has and same goes for dude with glasses ! He followed me outside to see what I was driving I guess. I looked like I just woke up I was buying coffee and deodorant just got paid yesterday and I drive a BMW I had no intentions of stealing and I live 2 blocks from there and I love this stor cause they have everything fresh but if I can't go to store that is ridiculous. There is one manager a black guy who is the coolest of them all and I see him almost every time I go buy those 2 employees need to learn how to really spot a shoplifter. They had videos on YouTube and just because a person is not dressed right can still have money and drive a BMW and I think they are terrible at their jobs. Send those [censored]es to another store. They are ugly and rude and unprofessional!

Dollar general in flatlick kentucky has Cockroaches. I know an employee who works there and every time she goes to work she comes home and wakes up the next morning to find 2-6 cock roaches in the area of her home which her purse is laying. She stopped taking her purse in and now only sees 2-3 in the mornings. She has even told me she sees them in the break room and sometimes in the store it's self. She is scared to report it Bc she's anew employee but she is even more scared of her home being taken over by uninvited guests.

Store manager is lazy and takes off whenever he wants. He left store early today when I was in store as a customer 2+ hours early to go play "Fiesta Bingo". While 1/4 of the store shelves remain empty, and STOCK is NOT PUT AWAY and the 1 lone cashier upfront is left to do all of the work while lines backup and customers complain. This is routine for the Tucumcari store. Not only should the store manager be absolutely fired, but the district store manager as well as he knows of the stores constant problems and does nothing. Store has revolving door of BAD MANAGEMENT with the current being the worst likely in the stores history. Corporate needs to act!

John an assistant manager at Rochelle Ga DG
Is very unprofessional, he talks down to the employees like they're beneath him. I've been in there numerous times and I can see that's it's him and another employee whom is stocking the shelves because a truck came in! Customers are waiting to be checked out and he calls the employee to the register while he pretends to sweep the curb while smoking !

I love the employees at 9613 dayton pike in Soddy Daisy, Tn. But the store is miserable hot. I've been in there several time and heard other customers complain also. Have to cut shopping trip short due to temperature in store. Employees were beat red and sweating like crazy. It's in human. And the mold and mildew in the store and the back room is really unhealthy. I don't see how they keep the 2 or 3 good people that have been there over 2 years. Health dept. would shut that place down. Please make this store better for your faithful employees at customers. sincerely. very concerned customer

Morgan Nephew was extremely rude and unprofessional to me during a recent visit to this store. She complained my body spray/cologne was stinky and was aggravating her asthma. She told me I stunk, and to grab my bag and get out of the store. I again had another bad experience with this same associate today. Only this time it was in front of other customers.

I'M an regular everyday dollar general shopper and usually I never have a complaint but, here lately my experience has been terrible at the end of a check out you get coupons for your next purchase on certain days if you purchase 25 dollars or more you get 5 dollars off your purchase but, every time that I have tried to use the coupons it doesn't take of the 5 dollars. So here lately I feel like dollar general is just taking my five extra five dollars making a profit off me and my family because I haven't yet to receive 5 dollars off anything. I'm am sorry to announce there will be no more dollar general for me nor my family unless this issue is fixed i'm a citizen that buys a lot at dollar general and here lately I feel like there stealing from me.

Your stores don't have to honor circular ads that you put in paper the cashier says they don't honor your circular only digital coupons this is false advertisement very misleading they say they use another ad circular for their store just wasted money that could be used else where the store # is 15962 the cashier was nice and respectful but it did not help the false advertisement

Thanks for listening

Let me start by saying that all of the employees except for one are friendly and professional. One girl that works there her name is Jodie is rude everytime I come in there. When I buy cigarettes she bends my id in half and says I'm going to have to get a new id. Well I went through customs twice that day after my cruise and customs didn't have a problem with it. Then today I go there and she is rude and says o ur back again. I avoid this store when I know she is working because honestly I don't want to go to jail. I have met some rude plp in my life but she tops the cake. This is not ok with me and something needs to be done. I have talked to mangers there and nothing so maybe you can help me. Thank u

Store 3466 in springdale arkansas has been begging for software update on credit card machines! It is totally to not be able to buy what I want and pay for it debit out of my account. Debit credit anything you should shut your doors for business it is a shame that you have lost the business of me and many others in our neighborhood because of lack of communication with the store in the machine updates I am going to give you a yelp star number one because the satisfactory of your business sucks!

I was in the sherburn mn store and the manager on duty was rude to myself and customers and the venders in the store. And the store was dirty and filthy thru out the store and bathrooms. And not happy with this location and the staff. And a friend of mine was in the store doing some 3rd party work and the manager was rude to her and was telling she could only use black trash bage and nothing else. And has no customer service skills at all and needs to be talked to or written up.

Hey my name is Ashley Marioth, I went to the Ashville Ohio dollar general last night on 8/1/18. During the evenings I don't have a car because my husband works 2nd shift so he has the car with him to get to work an back. I had realize at 9:45 pm that I was down to 1 diaper for my son. So I hurry up an I literally ran all the way down to the dollar store. When I get there I notice a bunch of people walking up to the store an then turning around and walking back to there cars. When I got to the door this girl was literally standing in front of the door refusing to let people in. Mind you it wasn't 10 yet. I got there at 9:59. Now I know it was 1 min before closing but I begged her explaining to her that I ran all the way from Powell St to the dollar store an told her that I promised I just needed to get one thing an I would be very quick. She looks an me with this smirk on her face like she thought the situation was funny. Her an the girl at the cash register was smirking about the whole thing like they thought my situation was funny or something to them. She then looks at me an tells me no sorry. I then was like REALLY! I said come on it's not like I'm going to go full blown grocery shopping I just need to get one thing an I ran all the way here. She then pulls out her phone an looks at the time an of course yeah at that point it was 10 because I had been sitting there arguing with her for a good min or 2. I felt it was very rude an unprofessional, not very good customer service when technically when I got there it wasn't 10 yet. I don't feel she should be standing at the door at anytime before 10 keeping people from walking in an refusing service to them. That's making the company loose money. All she was caring about was herself, all she cared about was getting her shift over with. Didn't care at all about the fact that I don't have a car to drive down to Circleville to get diapers an that I ran all the way from my house to get there before they closed. When I could have simply got the diapers from the dollar store if she would have let me in. I wish I got her name but I didn't but I'm sure someone can find out who was closing that store on that date. Anyways I hope this message gets to the right person, I would greatly appreciate it because I think the company needs to know when that girl is closing what she is doing to customers. If I was the company I wouldn't want someone like that closing my store because she has no good customer service skills. I just don't feel it's right to stand at the door a min or 2
min before closing! There was still people in line too that they were servicing so what would it have hurt to let me get what I needed real quick? When there was people in the store still? My email is [protected]@yahoo.com if anyone needs anymore information regarding the situation that's how you can contact me. Thank you

As I enter the store the date of July 12th, 2018 around evening time, a employee black, male was out of conduct with me as the costumer. " HE YELLED ! " AND SAID YOU KNOW WHAT YOU DID. Bryan Anthony Phillips as the costumer look very strange as I look he look directly at me. The employee and I look very difficult as I look with a misunderstanding. As the customer myself Bryan look and was going to continue to shop. He continue to yell made a scene with other customers. So I Told Him my name and said you know that I own this dollar general on and of Roosevelt Dr. In Little Rock, Arkansas so I escorted myself out and let him know I felt attack, went to the police sheriffs office use the phone made a statement saying that I was just banned from the police station. Don't know the cashier at all. Not familiar with him from the area of Arkansas. All and all I reported the employee in to the officers no idenfication was know the reason why I was terminated from my facility. I never felt threaten in my own State from anybody and especially an Native of Arkansas.

I was just at the location on kingshwy in Cape Girardeau, Mo. I arrived at 8:51 to find the door locked with employees inside. The sign on the door says they were open till 9 and I've been to 3 dg's prior only to find them out of the item I needed. I rushed to this one, only to find inconsiderate employees standing inside but refusing to open the door, even tho they were supposed to still be open. They turned and looked at me but turned back around and ignored me. This is no way to do business and if your employees don't care about taking care of customers and being open when they are supposed to, I will take my business else where. I went to the scott city store, Gordonville store, and the other dg in downtown Cape and they all 3 were sold out of the pain patch that actually works. I rushed back across town to this one only to find them in there but closed early so you can imagine the frustration. I do have pictures with times available to prove that this location closed prior than they were supposed to.

This store is the most disfunctional store I have ever stepped foot into. It is absolutely disgusting, embarrassing, and very poorly managed. It makes me an anxious mess every time I step foot in the place and can't find anything! Always empty shelves with racks and racks of merchandise that is boxed and sealed and not put away and employees hanging outside smoking or in the break room . They are very unprofessional and not very often prompt to help at checkout. Always on their phone while checking out. Something needs to be done!

I live just around the corner from this store and I was thrilled when it opened! It used to be so clean and organized and I have consistently spent thousands of dollars at that location since it opened. The staff used to be so friendly and would know me by name due to my frequent stops. That all began to change last fall when different employees started showing up in the store. At this point the store is NASTY, the shelves are not stocked and there are huge rolling carts full of unstocked merchandise blocking my way through the store. I have been forced to go to WalMart because I can never get what I need anymore at my DG Store! There doesn't seem to be a regular manager assigned to the store and most of the employees won't even smile at check-out.

Please give me my store back!

Sincerely
Glenn [protected]

I was at your store at 16015 Lakeshore Blvd, Cleveland, OH. The kine was moving very slow because the cashier was slow and giving all the customers in line. The problem was that when paying with a debit/card the finger poke was not working so you had to use the pen on the machine to press the selections. I watched 3 customers in front of me experience the same difficulty. When I reached the register paid by debit card, pressed the "OKAY' button and it showed that I requested $20 cash. I proceeded to inform the cashier that I did not request cash back. He then said, "you need to use the pen". I replied, "why didn't you tell me this"? He replied, "I don't have the time for this". I then said, "why don't you tell the people in line that they need to use the pen"? He then accused me of trespassing and picked up a red telephone and said that he was calling the police. Not wanting any trouble I left the store. I noticed that I had left my debit card in the machine. I asked him if he had seen my bebit card and then he threatened to call the police and I left again. I cancelled the card thru the bank. Later I saw him and he said tha the manager had my debit card and that I could pick it up from Nicole in the office. Now because of his ignorance and impoliteness I had to cancel my debit card and wait 7 to 10 days for the bank to issue me a new card. I will never patronize Dollar General again and will encourage others to do the same.

Hello, i am sad to complain on a store for this but it was so sad that the manager Temicka at your general store in Opelousas la. At the address of 5661 Hwy 82 on the Washington Rd

The manager made the statement when an applicant called to check the status of his application and she said they do not need to call and check because I have myon crew that I want. I thought that very unprofessional to say when my own has applied at the same store and was never called, but if thats how that store works Isee why. Young guys need to work besides getting knocked down by that type of manager. It hurt my feelings to hear that. Date happened 7/31/18

thank you