Domino's Pizza
Reviews and Complaints

ordered carryout 3 topping pizza las vegas location on blue diamond road. The pizza was soggy with almost no cheese. I sent an e mail complaint on June 9 2022. Got no response. I WILL NEVER ORDER A DOMINOS PIZZA AGAIN. You are rip offs and offensive for never responding to my complaint. I will order from other pizza stores and send all my followers this info. You should be ashamed after all the advertising to treat a customer in this way.

Ordered pizza came piled together on one side of box, called location ordered from and received second pizza mangled in box second time.

Called and spoke with manager , offered to make a third pizza and speak with delivery driver .

I will NOT order from Dominos ever again if this is the quality and training you provide to your franchise owners and employees !

I ordered from Dominos on 5/18/2022 Store#3820. I ordered two Chicken Alfredo plus Brownies which costs now $32.00. When I got the Chicken Alfredo both had one small layer of noodles and Zero chicken in it.

The manager's excuse was, I guess the person who made it just forgot the chicken...

Not only was the price that went up ridiculous but getting food that isn't even complete and a manager who truly doesn't care about the customer is beyond terrible.

Used to enjoy Domino's pizza, but now it's just garbage. I quit buying Pizza Hut Pizza when it started swimming in grease. Now Domino's is the same.

I paid over $40 for. Won't waste my money on that crap again

I ordered on 5/8/2022 and it was never delivered. I had to pick my order up myself. The employees had no explanation whatsoever. This is not the first time this has happened. I’ve also waited long periods of time for deliveries. At least have the decency to call the customer to let them know something. I loyally order many times throughout the month, as does the rest of my family in my household. Buying customers expect better from one of our favorite places.

We ordered the Philly cheesesteak pizza and we have ordered this pizza so many times that we know every single ingredient that supposed to be on it and trust me when I tell you red sauce is not one of the ingredients. They also burnt another pizza that we ordered. Aransas Pass Texas Domino’s Pizza is where we store number 8047.

How can we get a coupon for a replacement pizza or how can I make this right?

RE: LOCAL DOMINOS

2317 SW 336th St

Federal Way, WA 98023

APRIL 2022

your local dominos took $$$ for my online orders three (3) times consecutively since april, 2022. these orders amounted to over $450 which dominos failed to deliver, and only on the 3rd (last) failed order did the store staff bother to notify me. it's a shame because the quality of pizza cooked at this location is really good.

this local dominos provided no notice the 1st or 2nd undelivered online orders i placed in april. when asked the dominos (phone answering) staff member falsely claimed the driver called me. i pointed out my instructions were to please text any questions. then staff member changed his story and said the driver also texted me. both claims untrue. then the staff member claimed they may not deliver to my area. also untrue. in my opinion, whoever took that call from me should be indefinitely suspended without pay.

small local family owned pizza shops around here were forced to shut down as a result of large multinational pizza corporations moving into our neighborhood. the only delivery choices left for this neighborhood now are the few large entrenched food corporations, like dominos.

nothing was done to compensate me for these fraudulent transactions. each time my credit card was refunded $150+ several days after each fraudulent transaction. i am not wealthy and cannot afford to be used as a payday loan service. i am not here to float this dominos outlet weekend numbers, or here to throw away quality food that was ordered.

if good service and good quality were reliably provided, and better management oversight enacted when a store such as this goes "rogue," then the absence of our old local family owned pizza shops might be tolerated. otherwise, boycott and complete withdrawal of our business may be our only appropriate responses.

i live at a recreational boating facility where hundreds of seasonal family vacationers visit every summer. why shouldnt i warn all my neighbors of this store's shady practices? why should i ever order (from this dominos) ever again?

respectfully,

former loyal customer

Order Details

Order #: 148632

Date: 04/30/2022 06:42 PM

Not delivered even after 2 hours 15 min when it was promised 30 min

Rude customer service rep who dont want to entertain the call.

Pls advise what the rectification to be done to prevent this situation again

Pannir

The Saraland Al store says that they no longer deliver to my area (7305 Grissom Drive, Saraland, AL 36571 off Kali-Oaka drive). I've lived here over 20 years and Dominos has delivered and now they won't deliver. Why? I always tip. I just don't understand why Dominos no longer wants customers.

I went to dominos for a pizza and Buffalo wings when I ordered I let the cashier know to I wanted my wings well done and my pizza with sauce cause the last time I ordered my pizza was dry and this time it was the same results dry pizza with hardly no sauce and wings where not well done. So when I came home and looked at my order I was unhappy I had to put the wings in my oven and bake them some more. To be honest I did not eat the wings cause I was not satisfied

Ordered from domino’s last week (boneless wings and Alfredo pasta) left on the porch no knock or doorbell ring food was ice cold. Called domino’s about the issue and had a employee screaming in the background by the name of Adam saying it’s not our fault you didn’t go get your food and no can’t nothing be done you got what you paid for. Rude and disrespectful towards customers after they spend their money is not good customer service and a person like that should not rep nobody business.

Hello, I ordered pizza Friday and have been sick since. Couldn't eat all yesterday and have been having major stomach issues. I have been throwing up and in the bathroom sleeping on the floor all weekend because of it. I couldn't even keep my medications down. I will be missing a day of work because of this and my God Daughters 4th birthday...

It's absolutely ridiculous we can't cancel orders online and have to wait for the 5 minute automated voice before we can reach the store to cancel. My finger accidentally hit my enter key as I was entering a custom tip and it enter an $80 tip. I couldn't cancel my order through the site and that is absolutely ridiculous

I had a free pizza available on my account but when I tried to redeem it I was told i needed to enter a code that would be sent to my email but the email was never sent. I honestly would just like to redeem what I earned or I'm not going to order from Dominos anymore. Its bull that I buy from you guys that much then when I want to redeem a reward I am unable to.

I ordered from Dominos number 639 I asked for no jalapeños. And it was a delivery this is not the first time I have had to go pick up my order. But on January 27, 2022 I waited over an hour for delivery then went to the store to get it they had my breads and pasta ready but not the philly, Philly, also put on the order no mushrooms on sandwish.it had mushrooms. There was 6 people working or they should have been working they went to the back.the phone rang for 10 minutes they were not that busy yet Noone answered the phone they were more interested in taking in the back my husband had surgery on his tongue and they put jalapeños i. His. Bread I put none.i order from that store alot and I don't think I will be going back this store is in really bad shape they don't understand that the phone calls are part of their job but most of them were not doing anything I seen one person really working. Please address this store I Love Dominos very much and really am upset with the attitudes of whatever they are not there to work they are there to talk. Thank you for the wonderful food but this store is awful bad really bad they need to be managed learn to work.

On Jan 3, we ordered 4 pizzas from the Dominos store in Davie, Florida on Broward and we paid for delivery. An hour and half later, the order still hadn't arrived and we ended up picking it up ourselves and lost the delivery charge.
Talk to Steve about issue #5507540 and he'll know.
This is now like the 8th time we have complained and have gotten 2 responses saying it would be taken care of. Please get in touch with me

[protected]@yahoo.com