Menu
For Business Write a review File a complaint
eBay Customer Service Phone, Email, Contacts

eBay
Reviews and Complaints

www.ebay.com

Learn how the rating is calculated

4.2 42 Reviews 892 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

eBay Complaints 892

ComplaintsBoard
E
8:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay scam company

I am extremely pissed. I broke down and bought a GH1 from time2envy earlier this month. I thought they were the only ones to have gotten the US GH1. Sadly, when I received it I saw on the box that it was PAL, when I accessed the "film mode" it said AVCHD/25p, it came with an additional European plug, and the instructions had certain words spelled differently like "programme" and "colour". Dead giveaway that its the UK version. IN ADDITION TO THAT - they forgot to include the card reader, they upgraded me to glass filters, but they were too small, the wide angle lens they included was too small, and the additional "longer life" battery that I bought didn't work in the camera. After I sent it back to them, they said I had to pay a 15% restocking fee ($300!) because I didn't include a piece of cardboard that held the GH-1 in the box. I told them to screw off, and disputed the charge on my Credit Card. They then had the BALLS to return the package to me, saying it was damaged and that I COULDN'T RETURN IT!

I did a bit of digging and found out that their alias is Broadway Photo! Other stories about them here:

http://cityroom.blogs.nytimes.com/20...onsumer-fraud/

Addresses and info about them here:

http://consumerist.com/230560/broadw...ness-addresses

I am going to build a case against these SOB's and personally F them in the A

Read full review of eBay and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
B
B
Be prepared and be honest
lui, US
Nov 09, 2011 10:22 am EST

Time2Envy is a part of a scam operation that had been exposed few years back in Brooklyn.
I did some digging as well after my Nikon d90 stopped working. These scammers sold a GREY market camera without warranty so I couldn't fix it. I also bought the cheap junk battery that didn't charge. I tried talking to them but they have been very rude and unwilling to solve my issues. Don't do business with them or with their other company Big Value Inc they suck!
Few days ago (searching for a new Nikon) I found out that Big value Inc is the same thing and decided to stay away from eBay. i feel like It is unsafe and doesn't worth the hassle.
http://www.resellerratings.com/store/Time2Envy

ComplaintsBoard
K
9:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay holding my account hostage

Not sure where to begin. I sold a piece of radio gear to a user named Appboone. Turned out to be a liar and cheat, only wanted to cause trouble, didn't really want to buy the equipment. Buyer claimed equipment was illegal to sell or possess (not true). When I left negative feedback for non-payment, buyer went ballistic and promised to post false slandering comments about me all over the internet. Buyer did so using a false name. I went to every website I could find a complaint posted about me and did likewise in return. When I posted the buyers real name and city/state and used my real name in case any others wanted to contact me with further information about this looney-tune, eBay yanked my account and buyer began physically threatening my grandchildren. It's been over three years and the website where I posted the buyer's multiple assumed names (Maria Spencer, Jason Spencer, of Jefferson, NC) have not removed my comments, and refuse to do so. eBay will not re-instate my account until the website removes it, so I'm in a catch-22 situation. As such it won't hurt my account to post their names here. Apparently Appboone yanked around one too many sellers, and eBay has canceled that account. Even though Appboone is no longer a customer of eBay, eBay still won't remove my account suspension. Almost 400 positive feedbacks (only two negatives) flushed down the toilet! So don't say anything about a bad buyer, eBay will yank your account, and you don't get a second chance. Apparently it's a "life sentence". Even the criminal justice system is not this cruel! eBay is an anti-freedom-of-speech conglomerate!

Read full review of eBay
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
4:29 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay ebay is a scam

I bought a ps2 video game through ebay from a private seller. Three weeks went by, no product. I opened a case through ebay and paypal. They both claim to be investigating the case. Next thing I know, paypal sent me an email stating that I have closed the case. I reopened the case, ebay is making it difficult to contact their service support. They are all avoiding the fact now that they should refund some money. Do not trust either lowsy company.. They are crooks. I have documented proof of all I have stated here. To sum it up, I lost money but ebay paypal and the seller came out winners. Sounds like a big scam, looks like a scam! Must be a scam!

Read full review of eBay and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
I
I
itskarla
Spokane Valley, US
Dec 26, 2009 7:50 pm EST

I also had a problem with a seller on Ebay. I bought a Wii early this year, and they charged me tax (I live in WA) and sent the product from Oregon. They claim that they had every right to charge me tax since they have a "warehouse" in WA, but would not refund the $$ even though they sent it from another state. I contacted Ebay with the complaint, and heard nothing. I can often buy the same product for the same price, or cheaper, at a store in my city. I can also return it if needed--and speak to a manager if there is an issue.
I will not buy from Ebay again!

ComplaintsBoard
M
8:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay illegitimate banning

Ebay is a nightmare to sellers. There is NO way to get a legitimate complaint filed. You will have other seller constantly harassing you with [censored] emails and false reports trying to get rid of their competition.
Forget getting help when you have a problem just plan to eat your expenses and pay eBay for the torture of having experienced the trouble because the fees will be charged to you regardless of your innocence.
I won't bored you with the deatils but warn you to forget that online business you think you can make on evil-bay. Ebay has been the worst online experience of my life.

there are a hundred hustles going on at once, all targeting sellers.

Read full review of eBay and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
M
M
Mister Man
US
Jul 24, 2010 1:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...
This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...

This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...

This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...

This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...

This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...

This all boils down to one word- jealousy.

Most of this is spurred by one woman, Jerri Pope, known as Purseservere @ Bonanzl- she can't get along. She was removed from these forums when she couldn't play well with others and now she's vindictive. She lies about her location, the condition of her bags, her "Italian" leather worker, Tony, on and on. She was confronted about this stuff and other unethical practices on TPF and EBay. ALL these pages are her response. This is how big her jealousy gets.

There are other people who write some of this sometimes but she was and is the driving force. and it's pointless to talk with her. she can't have conversations. Read through these pages and it's pretty clear. She'll end up booted off of effenhaute next.

So in the end we say move on, nothing to see here...

PURSESNATCHER
PURSESNATCHER
Spokane, US
Jan 07, 2010 1:39 pm EST

Ebay doesn't make it easy. The only advise I can give is to forget emailing them. You need to get a person on the phone and if they don't solve your problem, ask for their supervisor. I had to do this. It took 3 days of persistent calling but I finally got the problem solved!

eBay by phone: [protected] and [protected].

Hope this helps!

T
T
truegreenfroggy
Darwin Metro Area, AU
Dec 20, 2009 1:11 am EST

YOU ARE SO RIGHT ABOUT EBAY!

ComplaintsBoard
V
8:16 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay Failed to refund money

Do not shop at this jeweler! The customer service is horrible. I want to return the 4 stone diamond ring because the ring is very bad and looks milky, so I sent the ring (with no scratch or damage) along with the receipt. however, the salesperson said that he cannot do the refund because the ring they received was damaged. It needs manager permission to allow for return. what a lame! I never heard about this kind of excuse. He hints me that he can do the exchange only, but no refund. (I guess he wants to get the commission if i buy the higher value jewelery. For refund, he cannot make any commission from me.)

I am mad since I thought I am protected by Paypal, but now is 60 days later and I cannot file a claim. Do not buy jewelry on Ebay!

Read full review of eBay and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
Robert Wanter
BE
Sep 02, 2010 5:44 am EDT

I am a frequent customer at bestprices_ms and they have been nothing but honest and fair with their description and promises.
In a few cases i needed to return an item as it was not what i was looking for and got refunded the very same day.

I actually contacted the manager about your comments, and he told me that he was wiling to offer an exchange, even though more then 60 days had passed, which is well beyond the 14 day return policy.
The ring had been worn for 6 weeks and damaged by the customer, (gold dented).

Most companies i have worked with would not even offer an exchange.

So please give all the fact before slandering an honest seller.

ComplaintsBoard
J
7:42 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay unpleasant experience

I recently tried to list items on Ebay. To my absolute horror I discovered that Ebay have decided sellers are now not allowed to charge for postage in certain categories. I do not sell many items on ebay, but from time to time I have a number of things I either want to get rid of or, like many people have it as a small occasional sideline. How is anybody supposed to carry on selling if you can't charge for postage? Many times, postage can cost anything up to £5 in the UK, and even more for international, and we're supposed to just give them away!

This policy has recently been introduced. It goes alongside all the other policies recently introduced, i.e. increasing Final Value Fees to 10% per item, increasing listing fees for Buy It Now to 40p an item, not allowing sellers to leave negative feedback for buyers who don't pay, and many other little things to alienate and persecute sellers.

Ebay used to be a fun site to buy and sell on, but it is no longer. They have now become too big and arrogant and have completely ruined the site. I will shortly be stopping trading on Ebay altogether and helping to promote alternative sites. Hopefully some competition will come along and replace Ebay altogether one day. They don't deserve to continue trading if they are going to continue in this disgraceful manner.

Read full review of eBay
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
1:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay suspended account

ebay shut off my account for 30 days, claiming, that "LIAR" is a profanity word.

A buyer from ebay bought an item from me, she was playing games from the beginning. She gave me the wrong address to ship item to. I called her a liar, ebay turns around and suspended my account. Before i sent a message to her, I reported her to ebay 5 times, and Ebay did nto do anything. Now after i contacted BBB, they closed down my account claiming im a threat and a risk to EBAY.

What a laugh! Wait till I take them to court.

here is an email from ebay.

MC183 FPA NOTICE: eBay Registration Suspension - User Agreement - bridal_jewelry_galore‏
From: [protected]@ebay.com
Sent: Mon 11/09/09 5:09 PM
To:
eBay eBay sent this message to
Your registered name is included to show this message originated from eBay. Learn more.

MC183 FPA NOTICE: eBay Registration Suspension - User Agreement - bridal_jewelry_galore

Hello bridal_jewelry_galore,

We're sorry to tell you that your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.

You can appeal this suspension. If, after reviewing your appeal, we're confident that this activity poses no risk to the Community, we'll be happy to reinstate your account. For information about how to appeal this suspension, please go to:

http://pages.ebay.com/help/account/suspended-accounts.html

Unfortunately, during the suspension you won't be able to use eBay in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We apologize for the inconvenience and thank you for your understanding.

Sincerely,

eBay Trust & Safety team

H17238

Read full review of eBay and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
E
E
Emma Bryant
US
May 14, 2017 5:41 pm EDT

Was suspended for unjust reasons. Tried endless months and wasted much of my time to appeal with no success. eBay nearly caused me to be behind 5 months in bills because of them.

Was desperate and decided to go the stealth route that many suggested. Bit of a learning curve but the guide by Auction Essistance helped a bit to the point that I am selling again. Although I can only sell 5 items a month, opening multiple accounts is my only ticket in moving more inventory.

S
S
Seo Distortion
US
Oct 26, 2016 6:28 pm EDT

eBay has suspended many of my employee's accounts for no apparent reason. We all had great feedback with no complaints or disputes for the past 2 years, yet that wasn't enough for them to not suspend us.

Now we have been desperately trying to get all of our employees back on with the help of Auction Essistance.

J
J
Joseph Spencer
US
Aug 30, 2016 12:23 pm EDT

eBay banned my account indefinite. No chance of appeal after many emails sent to them. After that, they decided to simply ignore my requests. Unbelievable. I have kids to support and having them shut down my account makes it even more difficult.

I had to enlist Auction Essistance to create me a new account so I can sell again. The selling limits suck, but it is better than nothing.

O
O
ozonewaterbasebooth
Paramount, US
Mar 17, 2010 10:59 am EDT

I'm new on e-bay and I listed two of my products and after summit my credit card and my information
they suspend my account
like I said I'm new on this and I'm looking to contact one representative of e-bay but I can find any numbers
always one page send me to another and another
how can I get HELP on this?

B
B
bugbgone2007
ft.worth, US
Nov 14, 2009 5:12 pm EST

yep i got suspened for 1 freakn year but i got another account under new name password and email just stayn low and selling need help let me know

ComplaintsBoard
V
8:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

eBay fictitious selling on ebay

Dear E bay,

If you check in branded watches, you will find lots of Omega, Carrera watches etc. offered on auctions which I'm sure are just replicas. I almost bid Rs.21000.00 for such a watch on 31-10-09. I was lucky; I was outbid by another (maybe fictitious) member. I wrote 'fictitious' because after some time I rcd. a message from your side that I'd been given a second chance on my bid of Rs.19000.00. Of course I didn't fool myself again, because after searching the site, I found out that similar watches had been sold for less than Rs.3000.00. I was shocked but at the same time relaxed.

You have made many columns about product descriptions like item condition – new or used etc., similarly I’d suggest you to make one more column about the authenticity of the product – whether it is original or replica. This way many people would be saved from being looted. Doing this might affect your profit; otherwise you would have taken care of it long back.

I’m regular buyer at E bay since 2003. But this time I sincerely doubt your marketing intentions. You write so much about terms & conditions / legal binding of buyers on bidding etc, how come you allow such fictitious sale from your side. After all it is your name which people trust & you just allow sellers to fool people & make extra bucks for yourself. It really is a ‘conspiracy’.

I sincerely advise you to do something about it.

Sincerely,
Vivek Mahajan

Read full review of eBay
Hide full review
ComplaintsBoard
F
5:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been selling and buying on Ebay for about 9 years now. As you probably know Ebay & PayPay are almost one and the same, and both have changed their policies to where the buyers can really screw over the sellers. You cannot give any type of negative feedback to BUYERS on Ebay, the only thing you can do is check the GREEN DOT and leave commits. I...

Read full review of eBay and 2 comments
ComplaintsBoard
E
11:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay ups drivers involved in scams

EBAY/UPS coordinated scam. I lost $17, 000 and my credit rating damaged over this fraud. Thief either purchases from inside Ebay employee a dormant member ID. The member usually has not bought or sold for a year, has 100% Positive feedback and is not monitoring their account, or maybe are dead. That is why I believe a Ebay emplyee is involved. The Thief contacts you (the seller) and is interested in your gold watch. You see 194-Positive Feedbacks and consider it is real. The theif claims they no longer use PayPal and suggest COD. You are not stupid enough to mail a $17, 000 item COD, unless the funds are 100%protected. You contact UPS and are convinced they are able to Guarantee that their driver will only accept US Postal Money Orders if you ask. You understand USPMO are like cash so agree to ship the watch. The buyer normally offers a price close to your asking price and mine said he would add $250 shipping credit. UPS charged me $329.90, all but $91 going for insurance, explaining the insurance protected me. The UPS clerk Guarantees me the driver insructions will exclude Cashier's Checks and Money Orders, COD=$16, 750 GUARANTEED. I ship the watch, being told the most I can lose is shipping if the buyer cannot produce the US Postal Money Orders. Tracking indicates the watch has been received and paid for so the theif calls me, tells me the watch is great and that he has left me a positive feedback; could I leave him one?Knowing my funds are secure I leave a feedback and start getting calls from Ebay members, indicating he wants to purchase their watch. I am confused, but believed my funds are secure. 13-days later I receive a very poorly constructed fake Cashier's Check, and are notified several other members lost their gold watches to the same guy, same address, same style check. The UPS driver accepted horribly poor checks from a man standing in front of a residence (not his) in a snow storm, for $56, 000. I strongly contend the driver was involved in the scam. UPS will pay nothing, saying the US Postal Money Order "thing" cannot be proved by me, and the Cashier's check, with no Water-marks, Black-line, State of Origin or even Check Number, passed their Facial Validity. Ebay can no longer be trusted and UPS is running Driver Scams. So I pay thousands to a attorney, Ebay is moot and UPS is now working with high-end fraud schemes.

Read full review of eBay
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
9:17 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay scam and cheating

Hi my name is Latisha Vaisa and I live in Farmington New Mexico with my son and Fiance. Recently we found a boat from a seller in California, so we thought. For a week or so we exchanged e-mails. During this time the seller let us know that she was getting rid of her boat due to losing her husband in iraq. She explained that she was selling her boat through eBay so that the both of us would be protected. In the e-mails it show that the money will be sent to an eBay agent in San Jose California where it will be put in an escrow account. From there the eBay agent will keep it until the buyer inspects the item and decides to keep it. During this time I got several e-mails from an eBay site that all looked like we were being protected by ebays protection program. Come to find out it was a fake page and someone is out there with 5900.00 dollars of ours. I contacted money gram and they said that the money had been picked up in Broklyn New York. They said they were unable to tell us the exact location of the pick up due to there privacy policy. What we don't understand is how on all these e-mails that were sent to us by ebay, link to the real eBay site. We have contacted eBay and they have stated that they are not responsable. Then who is? We have contacted the FBI in Albuquerque and are going to do whatever it takes to getting our money back. We have saved all our e-mails/money gram receipts that we exchanged with the seller and eBay so we are taking this very serious. I hope you guys can do whatever it takes to helping us catch these people and getting our money back. I hear about scams like this every day, but I never thought it would happen to my family.

Read full review of eBay and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
R
R
Ricky
US
Jul 11, 2009 11:37 am EDT

I was new to ebay. I opened a store. I was suspened one time for fake or copied items. I tried to provide proff that my items were not fakes and purchased at authorized product name brand stores. I offered receipts and even offered to ship them the items for an in person inspection. All i got was auto emails. Then after being suspended for a week, i went back on and relisted some items.In hours I was suspened, this time for 1 year! I called and this time got someone, that was nasty and treated me so poorly, he made me cry! I wrote several emails, once again offering the receipt and store item tags. I got an answer this time, an email signed by the same nasty man threathening me with purjury! I have filed complaints with consumer affairs and meeting with my own attorney. I undertsand they have policies. I have not violated them. I have rights too, and was treated like a criminal. Additionally, I had 80 items listed for sale. They removed them all and still dedcuted the listin fees ( in full) from my bank account!

S
S
Sunde
US
Sep 04, 2009 7:58 pm EDT

Ebay uses false accusations against sellers to lower ratings and expenses to increase revenue. The policy compliance department makes vague and false accusations concerning trademark violations and follows up with manipulation of the sellers feedback. My feedback ratings were manipulated overnight after I complained about the poor compliance rating I received. The targeted seller has no recourse for review and must submit to these Nazi sob's. The items I was accused of selling in violation of trademark policy were Gillette Fusion Razors purchased at Target stores. I have continued to sell the identical Razors for several weeks after this alleged policy violation without incident. Ebay was wrong but they won't admit the error. I sold my stock in this dead horse. I would advise everyone to do the same!

R
R
Rinclav
US
Oct 10, 2009 8:20 am EDT

Hi my name is Latisha Vaisa and I live in Farmington New Mexico with my son and Fiance. Recently we found a boat from a seller in California, so we thought. For a week or so we exchanged e-mails. During this time the seller let us know that she was getting rid of her boat due to losing her husband in iraq. She explained that she was selling her boat through eBay so that the both of us would be protected. In the e-mails it show that the money will be sent to an eBay agent in San Jose California where it will be put in an escrow account. From there the eBay agent will keep it until the buyer inspects the item and decides to keep it. During this time I got several e-mails from an eBay site that all looked like we were being protected by ebays protection program. Come to find out it was a fake page and someone is out there with 5900.00 dollars of ours. I contacted money gram and they said that the money had been picked up in Broklyn New York. They said they were unable to tell us the exact location of the pick up due to there privacy policy. What we don't understand is how on all these e-mails that were sent to us by ebay, link to the real eBay site. We have contacted eBay and they have stated that they are not responsable. Then who is? We have contacted the FBI in Albuquerque and are going to do whatever it takes to getting our money back. We have saved all our e-mails/money gram receipts that we exchanged with the seller and eBay so we are taking this very serious. I hope you guys can do whatever it takes to helping us catch these people and getting our money back. I hear about scams like this every day, but I never thought it would happent to my family.

R
R
Rigovv
US
Oct 19, 2009 3:36 pm EDT

I recently listed a pair of 700w radiators on ebay for auction on the 5th of January 09. On the day that the auction was due to end ebay decided to end my listing and cancel the bids on it as it was apparently "breaching ebay policy" as in the title it had the words "As New" I put that the radiator was "As New" because it had been used however the condition was "As New". I didnt decide to list these things because im rolling in money! It has really annoyed me that Ebay decided to end the listing when there was quite alot of interest in the item, if they decided to end it within the first couple of days I wouldnt of minded as much as there were no bids.

Another thing that is also VERY annoying is that they ended it and then told me that it was eligible for relisting, which means that i will have to pay another listing fee and the chances are that the people who are interested in it will not bid again as they do not trust me as a seller!

I beleive that this is just another way to gain money out of its customers, as the reasons for cancelling listing for keyword spamming were "use of inapropriate keywords it the title for gaining attention" and the use of "brand names" has my listing title "as New" got anything to do with these policies? I think not!

B
B
berber86
Elkton, US
Dec 03, 2009 9:34 am EST

Something similar happened to me. I have been an ebay member for quit awhile and my incident was buying a shirt from hong kong...well then I got a regular email from ebay telling me my item was ending, and at the bottom it states that if you dont get this email in your my messages on ebay, then its a fraud. or ya know something to that effect. so now I dont go by anything unless it is in my inbox...of course besides me listings ending and stuff because they dont send you those to your ebay inbox.
Ebay imitation is the perfect scam because real people buy and sell and you would never think twice.

B
B
berber86
Elkton, US
Dec 03, 2009 9:29 am EST

It is in the policy if you have read them on ebay all the things you are not allowed to say. example: if I sell a juicy couture purse that is not real I can't sell a counterfit item, also even if you were allowed to sell a counterfeit item- you cannot say "same as juicy couture" or something like that.
Also it isnt like they ended your item at the last minute on purpose, there are TONS of other ebay members and most do have listings to be removed, but with so many, its gonna take time. I have listed fake chanel earrings before trying to get away with it, and I never said anything about knock-off and they removed it with in 2 hours because they knew they weren't real. But yes it does say in the policy all these things including "as new or like new"
That is why you read the "terms and conditions" before clicking the box.

P
P
Pammyjo1951
Mulberry, US
Oct 20, 2009 3:00 pm EDT

you should have opened a dispute with your bank account an had them chargeback those fees. If eBay suspended you unfairly, they can wait to get their payment.

ComplaintsBoard
A
8:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay nightmare from hell.

Ebay MAstercard / GE Money Bank :
I applied for this "credit card" only for convenience for ebay transactions, since they make it look so inviting and wonderful.
Wow, what an utter rip-off. They slam you with all kinds of fees, late charges, over limit, etc etc etc etc. Each month is a different "surprise". And I do have other credit cards like Amex. This will certainly give you high blood pressure for sure. I wrote them a $1, 700 check to pay off in full and close the account, but they never ever go away. Ever! Six months later I'm still getting a bill for $1.50 . Stay far away and use a trusted bank or you'll be stuck with this perpetual nightmare from hell for the rest of your life.

Read full review of eBay and 2 comments
Hide full review
2 comments
Add a comment
J
J
Jnieves
US
Oct 08, 2019 1:12 pm EDT

I Received an e-bay Mastercard which I never applied for 1st the Tel # from Synchony Bank on rate statement was not in service. The P.O box listed was not for the bank. 2nd the card was sent to my nieces address in Rockland County I live in Yonkers, Total Scam.

S
S
signal7772012
US
Feb 23, 2016 12:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I applied for this card for convenience It was an eBay seller I thought it was appropriate for transactions I bought with it and use it for my shipments after a while I noticed that transactions do not add up always greater than the real number I could not do anything for my time and the complicated system they use to tracing the transactions whatever to get out of my doubt my balance was five hundred an thirty five I made a payment for hundred an thirty five account remained in four hundred after a while I return to this account to find my account had given birth nine dollar fiftyseven cents on their favor I do not trusted this company or bank whatever also they have PayPal that is the true star in this comprehensive they are the bank owners of this card and ebay partners the two team up to steal if you have the need for this card stay away remember these companies the more they have the more they want.

ComplaintsBoard
B
12:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay bad product/no product

We ordered three books from Half.com. One shipped with 18 pages torn out of it, one never shipped and one was not what was ordered. We were charged for all three books. Half.com did not respond to our complaints and neither did the shippers. We cancelled our credit card and the charges were never paid to Half.com. Only then did they respond to our complaints saying we never should have cancelled our credit card payment. They claim we should have used their complaint process. We did and it is BROKEN. Do NOT purchase from Half.com. They suck! And you will not get your books in time for class and you will never get a refund. They figure that since you did not pay a whole lot of money for the books you'll not fight for your money back. They make a ton of money doing this.

Read full review of eBay and 3 comments
Update by booger
Sep 15, 2009 12:28 pm EDT

I agree. Half.com only rips everybody off and never pays for the wrong it does. Someone should put an end to this terrible organization. They ripped me off every time I've used them.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
P
P
PatK24
US
Oct 24, 2010 5:57 pm EDT

I was using half.com without any issues for about 4 months. In August I switched banks, and since the only way half.com will pay you is through direct deposit, I missed a deposit to my account. Their site says they will automatically try to deposit any missed payments next cycle, but that never happened. I've written to customer service 10 times, and no one has even acknowledged that they've seen my letters. They won't give me the money they owe me, and their customer service is nonexistent. RIP OFF.

J
J
JeremyJ
Euclid, US
Dec 20, 2010 4:44 am EST

They have been holding 5, 400 dollars of mine for over 7 months. I have sent all necessary information to them and still no money. they even said they will release a check to me and still no check. I don't know what else to do. I even had proof of all my sales I sent them. (shown if pic below). After many emails over 30 no help. I have been dropped from most of my clases due to lack of payments, and evected out of apartment. I am just a college student and they took a lot from me .

I want to find a lawyer thank can help me. email jk5@uakron.edu

View 0 more photos
N
N
NewYorkgal
US
Oct 16, 2011 6:54 am EDT

I AGREE 100%! Half.com is a RIP-OFF, AND CUSTOMER SERVICE IS A JOKE!

ComplaintsBoard
H
9:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay scam

What is up with HALF? Who appointed them God over book sells? I have been blocked for no reason at all! I have kept up with all their requirements. I have 99% feedback. I ship out the same or next day and am prompt to respond to all emails. And when my sales are in the 1, 0000's they put you on holiday and make yo jump through all their AUTOMATED response, can't talk to a person, and then weeks later they respond and say you are suspended. THey don't have to give a reason they keep your money for 90 days and make interest on it that they don't pay you back, when you go to get your money they make you go through more hoops to claim the money. Isn't there anyway to sue their buts off! I am not about sueing people, I just want to get my money that is mine! HELP! Is there a lawyer who would be willing to take on the so called almighty of books sales? Just found out about one that will be coming soon and you can bet that I will be going there. Half needs to be taken down a few links so that they think of the real honest person who is trying to make a living instead of padding their stockmarket pocket books especially in this economy now. What can our government do? They probably are in half's back pocket though. Any one else fed up? Maybe we should all unite and get a lawyer willing to take on half. Any ideas? Thanks

Read full review of eBay and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
N
N
NewYorkgal
US
Oct 16, 2011 7:05 am EDT

HALF.COM IS A SCAM!

B
B
BadTink
Fountain Hills, US
Sep 25, 2009 5:20 pm EDT

Bobtheman,
ARE YOU NUTS! I just found out I was suspended. 99+% rating. Always follow the rules and they will not tell me why I have been suspended. On the 15th they owed me over $30k now they owe me over $40k and I was told I have to wait 90 days to get my money.

The free market has to do with buying and selling and fair practice. There is nothing fair about the practices of Half.com. The fact that nobody will take phone calls and nobody can tell you what is the matter with your account is pure Fraud. It's as if Half.com is having a cash flow problem and we are the ones to suffer. If you sell $10 worth, no problem. You sell large dollars and you can expect to get stuck and receive no money.

If there was a way to sue them, I would. In no other business is this allowed. What a complete scam.

B
B
bobtheman
US
Sep 02, 2009 9:46 pm EDT

What can the government do? Jesus Christ. Why the hell should government do a god damn thing? Don't people know how to deal with things themselves anymore? Must the government save everyone from themselves?

Just do what they ask and get your money. If you don't like selling on Half.com, sell on Amazon. That's what a free market system is about.

ComplaintsBoard
L
7:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay crook

Ebay seller "a_new_golden_dawn" is a FRAUD and a PHONY. She doesn't know anything about magic. In fact she has over EIGHT Ebay accounts where she sells fake meta. Her name is Verna Henry and she runs an antiques shop in California where she gets all the junk she says is from her magic grandmother. EBAYS A NEW GOLDEN DAWN IS A FRAUD. DONT WASTE YOUR MONEY OR JUST FLUSH IT DOWN THE TOILET LIKE I DID! I bought a magic bottle and it had a bunch of PLASTIC In it not even real crystals. dont get duped by this crook!

Read full review of eBay and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
J
J
Jeo Pif
US
Nov 20, 2016 10:24 pm EST

来自芝加哥伊利诺伊州的杰姆王是一个骗子在ebay由jianwang777。他是一个小偷,应该被逮捕,因为他的参与,包括窃取人们的手机和销售破碎的黑名单手机。 wangjian777@hotmail.com是一个骗子!

A
A
Adam Crotts
Champaign, US
Nov 20, 2013 12:23 pm EST

I suppose Jack had a complaint about his magic beans too huh? I have a magic pile of dog ### you can buy for only 100 dollars. I got it from my magic dog. MAGIC IS FAKE. DUH! Welcome to the real world where magic isn't real. We call it the grownup world. Wanna see magic as real as it gets?...go to Disney.

ComplaintsBoard
U
6:25 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay awful experience

I saw a 3 jaw for sale on e-bay from seller 800watt. I send seller 800watt an e-mail to ask about the tolerance of these chucks because of an earlier experience. He assured me this was a well built and precise chuck. I order the chuck and pay for it. After a week or so, I haven't heard anything so I send an e-mail to 800watt asking about the shipping information, that is when I found out that he didn't have the mounting plates for the 10 chucks he said was available. Since the backs were unavailable for the 3 jaw chuck rendering them useless and seller said He could upgrade me to the four jaw chuck and that if I wasn't satisfied I could return for a full refund. I told him to send the four jaw chuck and that I would check it out for my use. The chuck is far from being precise, I have sent several e-mails over several weeks about shipping the chuck back to no avail. Now I need to know if this common practice for e-bay to allow this sort of thing to go on, or what course of action do I need to take.

Read full review of eBay and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
F
F
Fantigro1
Rochester, US
Mar 17, 2015 2:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a Technics Stero system from Andy 2622(?), he swears that it was in working condition, did a review and said it arrived in goo shape. Hooked it up and nothing, deader than a door nail! When thru EBay resolutions and made to wait while they got intoch with the seller, as he did with me, he did not respond to them, the Resolutions Dept. So it went in my favor. This Andy, found out that everything went in my favor, he wanted his system back, I was told by customer support because I won under the Money Back garentee I could throw it out if I wanted to, and was told on 2 different occasions to ignor him. Then here comes the threats from the seller, I told him what EBay said and all of a sudden everyone was wrong. I had plan to send it back anyway, then my mom passed and had to be buried, it just got worst. I'm nor sorry EBay why didn't you help, called you at least 5 times in a week. Don't trust you, and will more than think twice befor I buy on your sight again

ComplaintsBoard
H
6:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay no product or service but no refund

I had a charge come across my account for $1.95 for something that I never received. I called the company and they stated that it was for a trial period but I did not recognize the company name or information. They say they have my ip address but I have purchased other things on the computer so I imagine someone else could have my ip address or have even signed up for something on my computer. Here is the kicker. I don't even know what it is because they gave me nothing by mail, phone or email in order for me the check it out to figure out what might have happened. They say they gave me a trial period, to what? They then charged my account for $82.13. They cancelled my service but they won't refund my money and if they aren't going to refund the money shouldn't I at least get a product or service? I have nothing, oh and here is the best part, each day there is a new charge for supposedly another company but it is the same people answer. One was called list for cash, another SBA Track online and who knows what will come next. The last charge was $13.55 so now I have been charged, $1.95, $82.13 and $13.55 and have nothing to show for it. They refuse to give you the name of their call center, they just keep saying they are answering calls for HotBusinessmarket. They refuse to give you the names of people in that company and they refuse to let you talk to a supervisor. Apparantly the supervisors aren't there to talk to people, only to train people how to scam! They have hung up on me each time I have called which only says to me SCAM, SCAM, SCAM! How can they get away with this? Isn't there something that can be done? If anyone knows of any recourse please post something on this website.

Thanks!

Read full review of eBay and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
V
V
VdrumsRoland
Maryville, US
Aug 20, 2009 12:15 pm EDT

OK here ya go... I found this on Facebook of all places.
http://idek.net/LUn
Then as you see that pulls this site:
http://thetimesnewsonline.info/rfb/JobsNewsIsWorking.htm
But watch this... If you take out all of the links above and just enter the main domain:
http://thetimesnewsonline.info
SAME SITE!
Every link on the page point to the same place and when you go there and make a purchase (as I being an idiot did). You get what they are advertising except, you pay member fees (they don't tell you that until you make the $1.95 purchase. AND You do NOT make money. They just clean your account out!
Get rid of your cards if they have the number and file a complaint with your bank ASAP!
Also, don't bother calling the [protected] or [protected]. Everyone there is foreign (India) ALSO another proof that it's a scam. They hang up on you, put you on hold and never answer the phones.

They run under several different company names.
profitcenterlearning.com
yourprofitgateway.com
Pacific WebWorks, Inc
profitstudiolearning.com
BidFuel.com

ComplaintsBoard
B
12:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay scam/monopoly

I recently signed up for ebay, about a month ago. It took about 2 weeks for them to integrate my merchant account to my ebay account so I could accept credit card payments and avoid paypal, as paypal has well over 7, 000 complaints against them with BBB. Afetr calling them everyday for a week, and hearing their sales pitch on why I should "Just use Paypal", they finally sent me an email stating that my merchant account has been accepted and I can now list items and choose credit cards for payment. I listed about $25, 000 worth of consumer electronics which I get from a dropship company. After the first auction ended, the buyer sent me a message stating that they were unable to pay for the item. I called ebay and ebay told me that there was a "Pay Now" button in the email that was automatically sent to the buyer after the auction had ended. I contacted the buyer, and he said there was no such thing. This happened twice. I called ebay again and told them I would NOT pay the seller fees for the items I had listed because the merchant account was not properly integrated with my ebay account. They absolutely refused and just about hung up on me.
I was stuck, and in the meantime while fighting wth them about this, I listed a couple items so I had something going on. The following day, I received an email from ebay stating that my listings had been removed and that my account was now blocked. I called them and they stated that Paypal needed more information on my Paypal account in order to remove the suspension. I informed them that I never opened a Paypal account, and they insisted they did, and that I linked it to my ebay account to accept payments. I knew this was false and was now very skeptical and knew my time with ebay would be coming to an end. I called paypal, and they asked me for information on the Paypal account, and they told me that the information was incorrect. They put me on hold, and then told me that I needed to provide them with my social security number and receipts for items I was selling on ebay. I told them I never opened a Paypal account and that I never linked a Paypal account to my ebay account, and they told me that regardless, the Paypal account would stay and that unless I provided them with the information they requested, the ebay account would remain blocked. I called them several times in hopes that I would get someone on the phone that would help me further. but to no avail.
I personally think this is just simply a shady way of ebay participating in a monopoly with their sister company, Paypal, in an effort to force users to accept Paypal for payments to increase their revenue and so they have total control of what you sell on ebay and control of your money, and Paypal has a habit of suspending accounts with no reasons and hijacking the funds in the account for 6 months or more.
I recently got this straightened out with the Paypal account, and they reinstated my account. The next day, the ebay account was again blocked. I received a message from Paypal statng that there was suspicious activity with the credit card associated with my Paypal account and that they would no longer be able to provide their services to me.
This is the biggest and widely known online scam and Monopoly.
Ebay has become a thing of the past. Everyone has been moving to other sites such as Amazon.com and Ecrater.com. Ebay will continue to lose members every day and will be no more than a glorified craigslist with the highest rates on the web full of scammers and greed.

Read full review of eBay and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
amazingrosey1
Wycombe, US
Mar 05, 2014 9:16 pm EST

I just filed a complaint with the FTC this evening about PayPal refusing to release my money that was paid to me by the buyer until 3 days after the buyer receives the item, which I had to pay for out of pocket to ship & they also have my goods now. THEFT!

T
T
thrasher5
Lilburn, US
Jan 09, 2013 3:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You need to do more then just complain on here. File a complaint with the FTC. Also file a complaint with your state's consumer affairs website as well as California's.

ComplaintsBoard
R
1:25 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay debt collection

I have been unemployed for the past 13 months and just returning to work. My eBay Mastercard account was closed and now Mr. Arch Arrington of the debt collection firm Sharron & Lipshie has offered me two paths of debt repayment. A debt settlement which is unacceptable as well as another plan where I can repay the full amount, but I must sign a "Voluntary Judgement" agreement which will be on my record for 10 years. Basically this firm would like to have it both ways. If I do not sign I face a summons from the Sheriff. By signing away my rights, then I can be liable for more fees. I lose both ways. General Electric's Money division was the card issuer and they are stooped to the gutter.
I have informed Mr. Arch Arrington that I will repay the debt but not sign an agreement. I have documented what date that he will receive my payments in case we go to court. There are several FTC complaints against this firm as well as documentation of unethical business practices. I will be filing a formal complaint with the New York State Attorney General.

Read full review of eBay
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
3:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

eBay rip off

I apologize not having the url or their address I just found out I was ripped off and searched their named and you came up then I will search even further. I do remember it was an e-mail I received and followed their link it seemed harmless with only purchasing the Starter Toolkit for a $1.95. Nothing printed about any other monies. Just look over the Starter Toolkit seemed fair. Then I called Customer Service at [protected] and spoke with a lady by the name of Haley, she did tell me I had 21 days to look over the information and if I didn't cancel then an automatic $39.95 a month would be charged to my bank account? I was so glad I called I just wanted to verify what I thought was a fair business. I requested cancellation and I asked for a Confirmation Number to which she said wasn't necessary then I asked her for her name; I let it ride but still felt in the pit of my stomach at odds.
Today I went online to my Bank and the $39.95 was taken out on Friday the 24th I called on the 21st the very day I entered online for the Starter Toolkit it certainly wasn't the 21st day nor obviously I was not cancelled.
I called the number that was found on my Banks site (reason I'm saying this is they have several numbers) they hung up on me 3 times each time I asked to speak to a Supervisor.
Then I called my Bank and guess what! They called them! I was soooo glad .. They didn't treat her like they treated me. I was given a Cancellation Confirmation Number and was told it would be 65days. I asked why so long and my Bank Lady said it can. Once Ebay Success System/NowEbay hung up she requested that if I had no refund on the 30th day call them!
Nothing burns me more than to get ripped off I'm disabled and suffer from Chronic Pain and live on fixed income I've been looking for something that could supplement myself and my Husband something that doesn't cost an arm and a leg and have you working around the clock something HONEST!
So, now that I have vented a bit I'm off to find their address if there is one to report to the BBB!
Grrrrrrrrrrr

Read full review of eBay
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

eBay Reviews 0

Looks like eBay has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent eBay, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About eBay

Screenshot eBay
eBay is a leading online marketplace that connects buyers and sellers from all over the world. Founded in 1995, eBay has grown to become one of the most popular e-commerce platforms, with millions of active users and billions of dollars in transactions every year.

One of the key features of eBay is its vast selection of products. From electronics and fashion to home goods and collectibles, eBay offers a wide range of items for sale. Buyers can browse through millions of listings and find exactly what they're looking for, whether it's a rare vintage item or the latest tech gadget.

Sellers on eBay also benefit from the platform's global reach. With millions of potential buyers from all over the world, eBay provides a powerful platform for small businesses and individual sellers to reach a wider audience and grow their sales.

In addition to its marketplace, eBay also offers a range of other services and features. These include eBay Motors, a dedicated platform for buying and selling cars and other vehicles, as well as eBay Classifieds, a local classifieds site for buying and selling goods and services in your area.

Overall, eBay is a trusted and reliable platform for buying and selling goods online. With its vast selection of products, global reach, and user-friendly interface, eBay is a go-to destination for millions of shoppers and sellers around the world.
How to file a complaint about eBay?

Here is a guide on how to file a complaint about eBay on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, situated at the top right corner.

3. Writing the title:
- Summarize the main issue with eBay in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with eBay, including key areas of concern, relevant transaction details, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint, avoiding sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

Overview of eBay complaint handling

eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review EBAY not doing their job. was posted on Aug 24, 2024. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 3826 reviews. eBay has resolved 164 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
13791 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. eBay Contacts

  2. eBay phone numbers
    +1 (800) 322-9266
    +1 (800) 322-9266
    Click up if you have successfully reached eBay by calling +1 (800) 322-9266 phone number 0 0 users reported that they have successfully reached eBay by calling +1 (800) 322-9266 phone number Click down if you have unsuccessfully reached eBay by calling +1 (800) 322-9266 phone number 0 0 users reported that they have UNsuccessfully reached eBay by calling +1 (800) 322-9266 phone number
    +1 (408) 376-7400
    +1 (408) 376-7400
    Click up if you have successfully reached eBay by calling +1 (408) 376-7400 phone number 1 1 users reported that they have successfully reached eBay by calling +1 (408) 376-7400 phone number Click down if you have unsuccessfully reached eBay by calling +1 (408) 376-7400 phone number 0 0 users reported that they have UNsuccessfully reached eBay by calling +1 (408) 376-7400 phone number
    +1 (408) 284-9804
    +1 (408) 284-9804
    Click up if you have successfully reached eBay by calling +1 (408) 284-9804 phone number 0 0 users reported that they have successfully reached eBay by calling +1 (408) 284-9804 phone number Click down if you have unsuccessfully reached eBay by calling +1 (408) 284-9804 phone number 0 0 users reported that they have UNsuccessfully reached eBay by calling +1 (408) 284-9804 phone number
    More phone numbers
  3. eBay emails
  4. eBay address
    2211 North First Street, San Jose, California, 95131, United States
  5. eBay social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 24, 2024
eBay Category
eBay is ranked 2 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.