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Enterprise Rent-A-Car

Enterprise Rent-A-Car review: Vehicle rental

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3:08 pm EDT
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Around 2 years ago i was in an auto accident (not at fault) and was placed in a rental truck from Columbia SC Spring Valley Enterprise location, Several times throughout the course of a month i was contacted by Enterprise Informing me that the vehicle was due back or needed to be extended, and every time i notified the insurance adjuster at State Farm and any past due balance was paid and the vehicle was extended. Around the end of the month i was out of state working on top of a cell phone tower (so clearly i was unable to take any calls) but when we were done for the day i had around 20 missed calls from enterprise. The office was closed for the day but after calling my mother i was told she was very scared and upset because some man sat outside her house for SEVERAL hours in a car and when she went to check the mail the vehicle pulled up to her and it was the manager from enterprise who told her if she didnt tell him where me and the vehicle was then she was goin to have an arrest warrent issued for being an accomplice. Needless to say i left North Carolina immediatly and headed home. In route i contacted state farm adjuster who said not to worry, she paid any outstanding balance and extended me for 14 more days. I stayed the night at my mothers and when i woke up to go back to work the truck was gone. After contacting the police and heading to Enterprise after a whole day of back and fourth (this is the VERY PG Short version)it ended with the insurance company sending me to Hertz to get another vehicle. In the Enterprise rental was a truck tool box , well over 5K worth of tools, and lots of supplies for the job I WAS working on. After making 100s of phone calls, sending emails and letters, over 2 years now and STILL HAVE NOT HAD MY PROPERTY RETURNED to me. Furthermore i discovered 2 weeks later that ENTERPRISE cleaned out the bank account that i used for the debit card $50 security hold) placing that account into overdraft and closed down (Even though they were PAID IN FULL by State Farm AND PAID for an additional 14 days that i never recived! Ive got no response EVER fom ANYONE at Enterprise . I really dont have time or the desire to go through the whole court/lawsuit deal but this is my last attempt to get my property AND my money ENTERPRISE STOLE from me AS WELL as the money ive lost behind this nonsense!

Desired outcome: I want ALL OF MY PROPERTY returned in the same condition, my money that was deducted from my personal account, compensation for my loss wages and distress!

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  1. Enterprise Rent-A-Car Contacts

  2. Enterprise Rent-A-Car phone numbers
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    Enterprise Exotic Rentals
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    Maintenance Program Information
    855-266-9289
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    Enterprise Car Rental Reservations
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    en Español
    855-266-9565
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    Customer Service
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    Roadside Assistance
    866-507-6222
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    Enterprise Plus® Member Services
    866-225-4284
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    Customers with Disabilities
    +1 (877) 881-5500
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    Enterprise Business Rentals
    1-866-4-LUX-CAR
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    Enterprise Truck Rental
    +1 (877) 233-5338
    +1 (877) 233-5338
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    Enterprise Fleet Management
    +1 (888) 480-3722
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    Direct Dealer Program
    More phone numbers
  3. Enterprise Rent-A-Car address
    600 Corporate Park Drive, Saint Louis, Florida, 63105, United States
  4. Enterprise Rent-A-Car social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  6. View all Enterprise Rent-A-Car contacts
Enterprise Rent-A-Car Category
Enterprise Rent-A-Car is ranked 3 among 118 companies in the Vehicle Rental and Leasing category