Family Dollar
Reviews and Complaints

I pull up to the store at bout 9:33 as I was walking up the cashier was locking the store up leaving. I stated is you close she said yes I said im never coming back to this store ever time I come yall close taking smoke breaks. She instanly called me a [censored] an other un human names I just want it to be knew not only her but damn near ever working in there be out side store lock down an they smoking weed on the parking lot for hours that bad business all around

!/26/22 5:30 pm store #06278 S Memorial Dr. Greenville NC

I was in the store and as usual the store was junky with things in the aisles. This is not what I'm really upset about. I found the taste in music the workers chose to play very offensive. The music had profanity words like F_ _ K and N_ _ _ A. I was very uncomfortable, when I shop somewhere I want to be comfortable, but this store is rachet, ghetto and the workers are just as rachet and ghetto. To be honest it is the second worse Family Dollar in Greenville. Hire new workers with more professionalism about themselves.

signed: Expect more from my neighborhood store

i went into the family dollar today sunday nov 27 2022 located on craft hwy chickasaw alabama i bought a thing of trash bag then i ask for a pack of egal orange 100 ciggys. the girl workng at the counter was black and very heavy set when she got the ciggys for me she then ask me well do you want these or not i had my money for them i told her yes then she snaped at me told me girl you better leave me alone and to go home. i then told her i was going to report her bad attatude she throw my change on the counter she is not a people person so why do you have that kind of person working for you? i call the store to speak to the manager she told me she was busy and to call later i ask her again to put the manager on the phone she hung up on me now i will tell you i will no longer bye from family dollar. every time i have been there in that store she has been rude. also she did not give my receipt to me. i am 66 years old and i have used family dollar for years but i will no longer use your store untill you get the right people in there who is a people person, i will take my business some whee else. my name is patricia Edmond my email is [protected]@yahoo.com

i ordered cat litter by accident, i was checking the name of the cat litter i buy online on family dollar and i didn't even log in to family dollar and it took $12.72 off my account from paypal for 6 bags of lasting pride 7lb bag cat litter and it said for me to pick up at 13th street family dollar in harrisburg pa, it was order nov. 12th 2022 and it took money out of my account on nov. 18th 2022. i went to store several of times and called and they don;t have the order either give me my money back or the cat litter. i am very frustrated because i am on disability and don;t have money to give out for nothing.

I was wondering if you could tell me why the Family Dollar at 890 N. Lake St in Aurora, IL. 60506, store # 6669 is closed a lot of the time? I have tried going to that store 4 times in the last 3 weeks and they have been closed 3 of the times out of 4. They have been closed at 4:00 pm, it's not like it was a couple mins before closing! They last time was last week and they had a sign saying the power was not on, posted on the door, but all the lights were on, another time the sign said, Closed due to the registers not working. Do you realize how much money you are losing out on? This last time we went to Dollar General down the street and spent 131.00, which could have been spent at our store.A lot of ppl are complaining through out the neighborhood. That is not good at all! Could you give me the email address to the main office so I can let them know because something should be done about that! Thank you for your time, Marta Garcia

My email is [protected]@gmail.com

My mother is 72 yrs old an was arguing with an employee at the family dollar store 9302 miles Ave Cleveland ohio an one the the employees was very argumentative with my mother and it resulted in my mother being physically thrown out of the store door onto the ground my mother has a been to the Emergency Room three times since Thursday I’ve been trying to call somebody to discuss this issue an situation police were notified an it’s going to be an investigation the worker and the other worker who took the liberty of pushing an elderly lady to the ground is unacceptable im in the process of pressing charges on those responsible and I will be taking other actions as needed

I called the Family Dollar in Madawaska Maine, to see if they happen to have any Christmas trees left, being my town Family Dollar was out of them. I did not want to drive all that way if they did not have any.

Sandy, who answered the phone said, "you just need to come in and shop." Thinking I must have misunderstood, I said " Excuse me?"

She repeated herself saying, "Ma'am, you just need to come in and shop". I replied. I live 40 minutes away, and did not want to drive there if yall did not have any, however, I'll just report you instead"

What kind of customer service is this? If this type of attitude is running your store, of course people would rather drive two hours then give this store our business. I'm honestly disgusted by the lazy attitude and rudeness presented by "Sandy"

Call was on 1122/2022 at around 11:30-11:45 call placed to the store in Madawaska Maine.

I was at the family dollar/Dollar tree store #01041 206 Ocean HWY S Hertford

NC 27944 at 0903 on 11/22/2022

The cashier was very rude she put my bag aside, and she didn't hand me my receipt. I had to grab it myself out of the machine. There are enough place to shop. If that is the way your people treat someone who spending their money. I will go somewhere that the cashier knows how to do their jobs.

The lady was rude she tried to come grab the clothes out of my my hand and she f****** wouldn't sell me the clothes I tried to purchase and she's f****** grabbed them out of my little daughter's hand also she was very rude she was very not professional at all and something needs to be done about that driving stuff out of people's hands and not selling your guys's product to us I think she needs to be fired

I purchased 3 floor rugs on Sat. 11/19/22 in which I paid cash for them, I discovered that the rugs were too big for the areas that I needed them for. I returned the rugs on Sun. 11/20/22 to the same store they were purchased from & was informed by the cashier, that because of the amount due $32.94, It had to be returned to me on a gift card. I was stunned & confused, I paid cash for the product & it was returned with a receipt within 24 hrs & you're telling me because it was more than $5 it had to be on a gift card, the cashier stated " This is Family Dollar's Policy, but I will verify this with my manager, per the manager, she also stated this is what Family Dollar has them doing. Why is this a policy, what is the rationale behind this, I could see if you had NO receipt & used an alternative payment method, Now I am FORCED to come back to Family Dollar & spend $32.94, where it should have been the cash back in my wallet, the rugs were a specific item that I needed in that price range, that doesn't mean there is anything else I need to spend that amount of $ on. For anyone customer or potential customer who reads this complaint, If you think you may have to return something for ANY reason & you pay CASH for it, make sure it is NOT over $5 or they will give you a GIFT CARD, Buyer Beware!

I have been a customer using this store since 1992 is when I purchased my House and I have never had a problem until about 3 weeks ago. I purchased some items and as I stood in Line to Pay. There were 4 woman and 1 male employee. This one Female employee was Bragging about Her Sexual Acts with other Women and How she Drives her Female Sex Partners into Climax. She did not leave anything out from the color of Her Dildo to the length of Her tongue. I was so embarrassed all I wanted to do was get out of there. While I waited to get my purchases bagged the Male employee stated if he had sex with her one time that she would only want to have sex with men like she supposed to, He held his Fist out to me for a Fist Bump a Friendly Gesture. I bump his Fist and said You the Man as I walked to the Door the Dominant Female. Started Cursing me out Calling Me and Old Black MF how small my private parts are and she could Whoop my Old [censored]. I gave Her the finger and walked out the Door. A few Days later I came in the store to get a things and one of the woman from that Night of the first encounter serviced me as I walked out the store the Dominant Woman came out of Nowhere and started Shouting Oh You Think I am having an Identity Crises. Went back in the store and asked for the manager to place a complaint . One of the woman who was there at the first encounter said she was the manager petite build silver nose piercing. Said I had to leave . Another woman who was standing outside the store with a child came in and a feminine male came in with her . .Then a woman from the back of the store came into the situation and said she was the Manager.

I explained to the manager that I have been shopping her for close to 30 years and never had a problem. I then explained that I never said one word to your employee but she keeps approaching me with Foul abusive Language and threating to whoop Me. Look at the camera and you cansee when I came in the store and exited the Troubled Female employee was not in there or the woman with the Child.

She Told me I could not shop in the store any more.

The store in New Meadows Idaho is a joke! The freight is never on the shelves you have to go thru the boxes in the isles if you want to find something. Either you pay lousy or nobody can pass a drug test cause there is never anybody to help you. The people at the cash registers are busy on their cell phones. Get somebody in there to manage or close it down. It's a waste of time to even go in. Thank you.

I was the Assistant Manager at the Homedale Idaho Family Dollar and was terminated for my till coming up $54 short one night but 2 days before that the manager if the store Mary Guzman's came up $100 short and a week or so before that she was $40 short but she did not get fired. That being said there is also a known glitch in the system there and on occasion tender reports are off etc.

I went to the store I seen that gain was 7.95 I pick it up with other items that i needed Went to the cashier The gain came up 11.95 I told her that the price had 7.95 She said the manger have to look at it His name was tony I went back there with him He seen that it said 7.95 And that it was other bottoms there. He said someone put the wrong label up. I told him that dont have anything to do if me and can i get it for the price that bit says. He took the label off and said no

Last time I was in this store, about 3 weeks ago. There was inventory threw out the store, that people could have gotten hurt from. This store goes through a lot of workers there. The store is a mess and needs help restructure the workers and store. Outside the store is a filthy mess. The store needs help badly. I would hate to see it close down, as I and many people like The Family Dollar.