Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Car Dealers Ford Driver side door tack welding
Ford

Ford review: Driver side door tack welding

R
Author of the review
1:11 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After purchasing a pre-owed Ford Escape SE Hybrid at 40,000 miles the Tack welding on the driver side door broke. After contact to dealers in Virginia Beach/ Chesapeake Area neither could offer assistance as they do not have auto body repair shop?! So I continued to drive the vehicle for a year.

Ford delalership contacted me on an engine recall item and they sent a technician to my home to to the repair/ update. Upon speaking with the technician he informed me that the only Ford Auto Body Dealership was in Newport News, Va (26 miles away)

Upon scheduling an appointment the dealership in Newport News. They sent in a warranty claim. The claim came back from FORD CORPORATE CLAIMS/WARRANTY DEPARTMENT "we can only warranty $700 on a $1,700 repair?

The Independent Auto Body repair said they would do the repair for $450.00

1) Why is FORD not backing up their product (original warranty 30k miles?!) FORD can't guarantee to 50K miles?!

2) Why can the independent auto body (which is a large chain by the way) do the repair for substantially less.

3) the claims department said FORD is providing $700 as"courtesy based upon your loyalty as a FORD customer"

Since FORD refuses to stand behind their product I Will Post this onSocial Media and Tell ALL MY FRIENDS, RELATIVES, BUSINESS ASSOCIATES TO NEVER BUY A FORD VEHICLE! UNLESS YOU WANT A VEHICLE THAT IS NOT FULLY COVERED ON AN INSIGNIFICANT AMOUNT OF WARRANTY COVERAGE HOW THEN CAN YOU TRUST FORD ON MAJOR VEHICLE MALFUNCTIONS?

RUSSELL P

VIRGINIA BEACH, VA

Claimed loss: Claim MSPA 990174 - Limited coverage based on warranty

Desired outcome: Ford to value their customers and complete the repair of the tack welding on the driver side door

More
Send message
Copy link
Report
0 comments
Add a comment

More Ford reviews & complaints

Ford - deceiving 115
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ford - reposession 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ford - premature tire wear 33
Ford - bad service 32
Ford - fusion battery terminal corrosion 18
Ford - 2018 ford f-150
Ford - website payments
Ford - truck service
Ford - rear lift gate center lift gate assembly
Ford - Ford does not stand behind their products!
View all Ford reviews and complaints

  1. Ford Contacts

  2. Ford phone numbers
    1800 771 199
    1800 771 199
    Click up if you have successfully reached Ford by calling 1800 771 199 phone number 11 11 users reported that they have successfully reached Ford by calling 1800 771 199 phone number Click down if you have unsuccessfully reached Ford by calling 1800 771 199 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling 1800 771 199 phone number
    66%
    Confidence score
    Ireland
    133 673
    133 673
    Click up if you have successfully reached Ford by calling 133 673 phone number 6 6 users reported that they have successfully reached Ford by calling 133 673 phone number Click down if you have unsuccessfully reached Ford by calling 133 673 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling 133 673 phone number
    20%
    Confidence score
    Australia
    8800 500 4201
    8800 500 4201
    Click up if you have successfully reached Ford by calling 8800 500 4201 phone number 3 3 users reported that they have successfully reached Ford by calling 8800 500 4201 phone number Click down if you have unsuccessfully reached Ford by calling 8800 500 4201 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 8800 500 4201 phone number
    50%
    Confidence score
    Russia
    1800 107 363 673
    1800 107 363 673
    Click up if you have successfully reached Ford by calling 1800 107 363 673 phone number 4 4 users reported that they have successfully reached Ford by calling 1800 107 363 673 phone number Click down if you have unsuccessfully reached Ford by calling 1800 107 363 673 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 1800 107 363 673 phone number
    60%
    Confidence score
    Philippines
    1800 588 888
    1800 588 888
    Click up if you have successfully reached Ford by calling 1800 588 888 phone number 0 0 users reported that they have successfully reached Ford by calling 1800 588 888 phone number Click down if you have unsuccessfully reached Ford by calling 1800 588 888 phone number 3 3 users reported that they have UNsuccessfully reached Ford by calling 1800 588 888 phone number
    Vietnam
    800 0444 3673
    800 0444 3673
    Click up if you have successfully reached Ford by calling 800 0444 3673 phone number 2 2 users reported that they have successfully reached Ford by calling 800 0444 3673 phone number Click down if you have unsuccessfully reached Ford by calling 800 0444 3673 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 800 0444 3673 phone number
    33%
    Confidence score
    UAE
    +1 (800) 112-3673
    +1 (800) 112-3673
    Click up if you have successfully reached Ford by calling +1 (800) 112-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 112-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 112-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 112-3673 phone number
    Mexico
    +1 (800) 392-3673
    +1 (800) 392-3673
    Click up if you have successfully reached Ford by calling +1 (800) 392-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 392-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 392-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 392-3673 phone number
    United States
    +1 (800) 565-3673
    +1 (800) 565-3673
    Click up if you have successfully reached Ford by calling +1 (800) 565-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 565-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 565-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 565-3673 phone number
    Canada
    +44 203 564 4444
    +44 203 564 4444
    Click up if you have successfully reached Ford by calling +44 203 564 4444 phone number 5 5 users reported that they have successfully reached Ford by calling +44 203 564 4444 phone number Click down if you have unsuccessfully reached Ford by calling +44 203 564 4444 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling +44 203 564 4444 phone number
    11%
    Confidence score
    United Kingdom
    +64 800 367 369
    +64 800 367 369
    Click up if you have successfully reached Ford by calling +64 800 367 369 phone number 2 2 users reported that they have successfully reached Ford by calling +64 800 367 369 phone number Click down if you have unsuccessfully reached Ford by calling +64 800 367 369 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +64 800 367 369 phone number
    100%
    Confidence score
    New Zealand
    +43 120 609 2424
    +43 120 609 2424
    Click up if you have successfully reached Ford by calling +43 120 609 2424 phone number 3 3 users reported that they have successfully reached Ford by calling +43 120 609 2424 phone number Click down if you have unsuccessfully reached Ford by calling +43 120 609 2424 phone number 2 2 users reported that they have UNsuccessfully reached Ford by calling +43 120 609 2424 phone number
    20%
    Confidence score
    Austria
    +32 24 822 000
    +32 24 822 000
    Click up if you have successfully reached Ford by calling +32 24 822 000 phone number 1 1 users reported that they have successfully reached Ford by calling +32 24 822 000 phone number Click down if you have unsuccessfully reached Ford by calling +32 24 822 000 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +32 24 822 000 phone number
    Belgium
    +45 43 582 000
    +45 43 582 000
    Click up if you have successfully reached Ford by calling +45 43 582 000 phone number 1 1 users reported that they have successfully reached Ford by calling +45 43 582 000 phone number Click down if you have unsuccessfully reached Ford by calling +45 43 582 000 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +45 43 582 000 phone number
    Denmark
    +33 800 005 005
    +33 800 005 005
    Click up if you have successfully reached Ford by calling +33 800 005 005 phone number 1 1 users reported that they have successfully reached Ford by calling +33 800 005 005 phone number Click down if you have unsuccessfully reached Ford by calling +33 800 005 005 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +33 800 005 005 phone number
    100%
    Confidence score
    France
    +49 221 9999 2999
    +49 221 9999 2999
    Click up if you have successfully reached Ford by calling +49 221 9999 2999 phone number 0 0 users reported that they have successfully reached Ford by calling +49 221 9999 2999 phone number Click down if you have unsuccessfully reached Ford by calling +49 221 9999 2999 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling +49 221 9999 2999 phone number
    Germany
    +39 800 224 433
    +39 800 224 433
    Click up if you have successfully reached Ford by calling +39 800 224 433 phone number 2 2 users reported that they have successfully reached Ford by calling +39 800 224 433 phone number Click down if you have unsuccessfully reached Ford by calling +39 800 224 433 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +39 800 224 433 phone number
    100%
    Confidence score
    Italy
    +31 707 703 777
    +31 707 703 777
    Click up if you have successfully reached Ford by calling +31 707 703 777 phone number 0 0 users reported that they have successfully reached Ford by calling +31 707 703 777 phone number Click down if you have unsuccessfully reached Ford by calling +31 707 703 777 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +31 707 703 777 phone number
    Netherlands
    +47 80 056 105
    +47 80 056 105
    Click up if you have successfully reached Ford by calling +47 80 056 105 phone number 1 1 users reported that they have successfully reached Ford by calling +47 80 056 105 phone number Click down if you have unsuccessfully reached Ford by calling +47 80 056 105 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +47 80 056 105 phone number
    Norway
    +351 808 200 556
    +351 808 200 556
    Click up if you have successfully reached Ford by calling +351 808 200 556 phone number 0 0 users reported that they have successfully reached Ford by calling +351 808 200 556 phone number Click down if you have unsuccessfully reached Ford by calling +351 808 200 556 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +351 808 200 556 phone number
    Portugal
    +34 902 442 442
    +34 902 442 442
    Click up if you have successfully reached Ford by calling +34 902 442 442 phone number 0 0 users reported that they have successfully reached Ford by calling +34 902 442 442 phone number Click down if you have unsuccessfully reached Ford by calling +34 902 442 442 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +34 902 442 442 phone number
    Spain
    +46 317 071 010
    +46 317 071 010
    Click up if you have successfully reached Ford by calling +46 317 071 010 phone number 0 0 users reported that they have successfully reached Ford by calling +46 317 071 010 phone number Click down if you have unsuccessfully reached Ford by calling +46 317 071 010 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +46 317 071 010 phone number
    Sweden
    +41 445 111 445
    +41 445 111 445
    Click up if you have successfully reached Ford by calling +41 445 111 445 phone number 0 0 users reported that they have successfully reached Ford by calling +41 445 111 445 phone number Click down if you have unsuccessfully reached Ford by calling +41 445 111 445 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +41 445 111 445 phone number
    Switzerland
    +91 446 740 3333
    +91 446 740 3333
    Click up if you have successfully reached Ford by calling +91 446 740 3333 phone number 8 8 users reported that they have successfully reached Ford by calling +91 446 740 3333 phone number Click down if you have unsuccessfully reached Ford by calling +91 446 740 3333 phone number 3 3 users reported that they have UNsuccessfully reached Ford by calling +91 446 740 3333 phone number
    45%
    Confidence score
    India
    +65 63 762 233
    +65 63 762 233
    Click up if you have successfully reached Ford by calling +65 63 762 233 phone number 4 4 users reported that they have successfully reached Ford by calling +65 63 762 233 phone number Click down if you have unsuccessfully reached Ford by calling +65 63 762 233 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +65 63 762 233 phone number
    100%
    Confidence score
    Singapore
    +27 860 011 022
    +27 860 011 022
    Click up if you have successfully reached Ford by calling +27 860 011 022 phone number 10 10 users reported that they have successfully reached Ford by calling +27 860 011 022 phone number Click down if you have unsuccessfully reached Ford by calling +27 860 011 022 phone number 2 2 users reported that they have UNsuccessfully reached Ford by calling +27 860 011 022 phone number
    67%
    Confidence score
    South Africa
    +82 16 006 003
    +82 16 006 003
    Click up if you have successfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have successfully reached Ford by calling +82 16 006 003 phone number Click down if you have unsuccessfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +82 16 006 003 phone number
    South Korea
    +54 800 888 3673
    +54 800 888 3673
    Click up if you have successfully reached Ford by calling +54 800 888 3673 phone number 1 1 users reported that they have successfully reached Ford by calling +54 800 888 3673 phone number Click down if you have unsuccessfully reached Ford by calling +54 800 888 3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +54 800 888 3673 phone number
    100%
    Confidence score
    Argentina
    More phone numbers
  3. Ford emails
  4. Ford address
    P.O. Box 6248, Dearborn, Virginia, 48126, United States
  5. Ford social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Ford Category
Ford is ranked 2 among 1391 companies in the Car Dealers category
#01 Tesla Tesla #02 Ford Ford #03 Mercedes-Benz International Mercedes-Benz International #04 KIA Motors KIA Motors #05 Hyundai Hyundai

Most discussed Ford complaints

Ford escape 2017 repair issues - paint peeling
4
(opinions to this review)
 front coil spring failure
2
(opinions to this review)
Ford Alternatives
Eastvaal Secunda Ford 2 reviews Feldman Chevrolet of New Hudson 2 reviews Easton Motors 3 reviews Toyota of San Bernardino 3 reviews Garcia Infiniti 17 reviews