CB Online Shopping Game Stores South Africa / Game.co.za non-delivery of fridge and microwave

Game Stores South Africa / Game.co.za review: non-delivery of fridge and microwave

Zamadeyi of ZA

Dec 30, 2019 11:39 am EST

Verified customer

I bought a fridge and microwave from Game in Greenstone. It was supposed to be delivered on 27 December 2019. I received no communication from the shop. I finally called them to find out when delivery would take place and they informed me that they did not have the fridge in stock and that it would be delivered on Monday 30 December. Once again, I had to contact them to find out what was going on. I called at around 1pm and was told to wait for the couriers to contact me. I then called at 17h30 and was told the would contact the couriers and get back to me. I then called at 17h50 for an update and was informed that they could not get ahold of the couriers and that the shop was closing and they would follow up in the morning. I am really upset at this point, I have been without a fridge or microwave all these days and my levels of frustration are high. There is no regard for customer concern or issues.

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Resolved

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Game Stores South Africa / Game.co.za Contacts

Game Stores South Africa / Game.co.za phone numbers

+27 861 426 322 73
+27 861 426 322 73

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Call Center

+27 80 033 3383
+27 80 033 3383

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Game Sure Extended Warranty

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Game Sure Extended Warranty

+27 86 100 2233
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Game Store Card & RCS Enquiries

+27 31 302 8991
+27 31 302 8991

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Head Office

+27 31 534 5700
+27 31 534 5700

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Durban

+27 11 776 4600
+27 11 776 4600

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Gauteng

+27 21 935 7800
+27 21 935 7800

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Cape Town

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Game Stores South Africa / Game.co.za emails

service@game.co.za

100%
Confidence score: 100%

Support

Game Stores South Africa / Game.co.za address

9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street), Durban, South Africa

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Nov 13, 2024