CB Online Shopping Game Stores South Africa / Game.co.za Payment pay just now

Game Stores South Africa / Game.co.za review: Payment pay just now 1

Zintle Magqazana of Johanessburg, ZA

Dec 05, 2024 8:47 am EST

Verified customer

Review updated: Dec 05, 2024

Featured review

I am so frustrated with the service I received at Game Stores Trade Route Mall on Sunday, 1 December 2024.

I went to game to purchase some items for my baby and home using Pay Just Now. At the till, we scanned everything and processed the payment and it went through. When the training guy at the till entered my reference number, it kept giving him an error message. I had to wait there for the team to try and figure out what went wrong, they were contacting Pay Just Now as well and there was no response. After about an hour and a half, the manager who was assisting me said I should leave cause their "admin person does not work on Sundays to help with the refund, and they cannot allow me to leave with the items either, even after they clearly saw the money went out of my app. A total of R453.09 was deducted but I still left with no items. I had to choose a few things from my trolley to pay for AGAIN as my child had no baby milk at home. They said they would call me the following day on Monday and no one has called me. I sent an email to Pay Just Now, they said the STORE has to be the ones that ask for the refund as they are not sure if I left with the items or not, I sent an email to Game and they said I should contact Pay Just Now. I have no money left, this was my last money. Can somebody refund me my money!

Desired outcome: A refund of my money back to my bank account, please.

Confidential Information Hidden: This section contains confidential information visible to verified Game Stores South Africa / Game.co.za representatives only. If you are affiliated with Game Stores South Africa / Game.co.za, please claim your business to access these details.

1 comments

Add a comment

D. Bashirian

4 comments

D. Bashirian

Dec 05, 2024 9:20 am EST

Verified customer

Go to the shop with evidence of payment and ask the manager to solve it right away. Don’t leave without ensuring that someone calls their area office while you are there. If however the situation remains tardy, visit the office of the Ombudsman for Consumer Goods and Services and file a complaint with all the proofs of payment and communication with the firm.

Game Stores South Africa / Game.co.za - Bad attitude 21

Resolved

Game Stores South Africa / Game.co.za - Returns policy and manager 1

Game Stores South Africa / Game.co.za - Order tracking 2

Game Stores South Africa / Game.co.za - I will never set foot in another games store again 1

Game Stores South Africa / Game.co.za - Bad service and false advertising 11

Game Stores South Africa / Game.co.za - Earrings

Game Stores South Africa / Game.co.za - samsung top loader 13 kg

Game Stores South Africa / Game.co.za - gas stove

Game Stores South Africa / Game.co.za - Gas heater

Game Stores South Africa / Game.co.za - bosch stove

View all Game Stores South Africa / Game.co.za reviews and complaints

Game Stores South Africa / Game.co.za Contacts

Game Stores South Africa / Game.co.za phone numbers

+27 861 426 322 73
+27 861 426 322 73

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number 25 25 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number 47 47 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 861 426 322 73 phone number

Call Center

+27 80 033 3383
+27 80 033 3383

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number 6 6 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number 18 18 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 033 3383 phone number

Game Sure Extended Warranty

+27 80 000 4445
+27 80 000 4445

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number 0 0 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number 9 9 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 80 000 4445 phone number

Game Sure Extended Warranty

+27 86 100 2233
+27 86 100 2233

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number 5 5 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number 12 12 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 86 100 2233 phone number

Game Store Card & RCS Enquiries

+27 31 302 8991
+27 31 302 8991

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number 13 13 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number 20 20 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 302 8991 phone number

Head Office

+27 31 534 5700
+27 31 534 5700

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number 2 2 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number 7 7 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 31 534 5700 phone number

Durban

+27 11 776 4600
+27 11 776 4600

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number 5 5 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number 11 11 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 11 776 4600 phone number

Gauteng

+27 21 935 7800
+27 21 935 7800

Click up if you have successfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number 7 7 users reported that they have successfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number Click down if you have unsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number 11 11 users reported that they have UNsuccessfully reached Game Stores South Africa / Game.co.za by calling +27 21 935 7800 phone number

Cape Town

More phone numbers

Game Stores South Africa / Game.co.za emails

service@game.co.za

100%
Confidence score: 100%

Support

Game Stores South Africa / Game.co.za address

9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street), Durban, South Africa

Game Stores South Africa / Game.co.za social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 20, 2024
View all Game Stores South Africa / Game.co.za contacts