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Goodwill Industries

Goodwill Industries review: Pricing

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3:35 pm EDT
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I went in to your store at lunch time and saw a purse. 9/14/23. The price sticker popped off from the inside and I couldn't find it anywhere, so I was charged $9.99. I went next door to Dollar Tree and I felt something stuck on my arm and clothing - the sticker that popped off! (as it was the original price for the purse and it says purse on that original sticker at $7.99). So I march back excited and an employee got me to calm down. Another employee went back to put another sticker price on it but now I feel this isn't right and had asked for a refund to the original $7.99 (if the sticker had not pop off, yes I would've paid $7.99.) They wouldn't budge, I said thank you and left. I won't argue because I know it's unfair. I waited til today to write as I was very busy with my new roommate moving in over the weekend.

Now, I'm not lying or cheating in any way. They said purses are all $9.99, but I didn't put $7.99 on it, it was someone in the back, so don't blame me. Not my fault the incorrect price sticker was on it, that's the way I found it. My white/ yellow sticker said purse, $7.99. I wish it didn't pop off and I wish I found it from my shirt before they put another price sticker on it. What would you do?

What I do want, is to be allowed to go back to that store, get a refund and to be re-rung back up at the original price that was on the purse. I didn't do anything wrong, and you have cameras that you see me looking all around and asking help from an employee. Now, do right and see the honesty here. Help.

Desired outcome: I want to go back and be charged the proper original price please. I want justice place. Thank you.

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  1. Goodwill Industries Contacts

  2. Goodwill Industries phone numbers
    +1 (800) 466-3945
    +1 (800) 466-3945
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    +1 (770) 963-7793
    +1 (770) 963-7793
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  3. Goodwill Industries emails
  4. Goodwill Industries address
    5810 Indianola Drive, Derwood, Maryland, 20855, United States
  5. Goodwill Industries social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 26, 2024
  7. View all Goodwill Industries contacts
Goodwill Industries Category
Goodwill Industries is ranked 35 among 124 companies in the Retail Stores category