Menu
For Business Write a review File a complaint
Goodwill Industries

Goodwill Industries review: Goodwill is a bad news

R
Author of the review
10:29 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I encountered serious issues during my employment at Goodwill, located at 625 Main Ave, Brookings, SD. I faced relentless bullying due to my disability and background, with no action taken by management despite repeated reports. This violates federal and state anti-discrimination laws.

The company employs individuals with criminal backgrounds without ensuring appropriate conduct. Donations are mishandled, and reporting these infractions led to retaliatory actions and my termination, breaching whistleblower protection laws.

The internal environment contrasts starkly with Goodwill's publicly stated values and mission. The lack of accountability and support undermines employee welfare and community trust.

Caution and thorough due diligence are advised for those considering employment or engagement with this Goodwill location.
The coworker who accused me of harassment had sent me multiple text messages with sexual content and harassed me at work. Unfortunately, no action was taken against him, and now I have been terminated.

Recommendation: Be aware of this business

View 0 more photos
Update by RoNa95

I am writing to express my deep dissatisfaction with my recent experience as an employee at Goodwill, located at 625 Main Ave, Brookings, SD 57006. I was unjustly terminated from my position, which I believe was a direct act of retaliation for reporting various misconduct and operational issues within the store.

Throughout my employment, I faced bullying and discriminatory treatment due to my disability and background. Despite reporting these issues to management, no actions were taken to address the hostile work environment. Instead, my concerns were ignored, and the inappropriate behaviors of other employees, many of whom have criminal backgrounds or close relatives in correctional facilities, continued unabated.

Furthermore, I reported the mishandling of donations, which is a serious ethical and operational concern. Rather than addressing these problems, management retaliated by terminating my employment. The store manager on duty, Lea, claimed there was surveillance footage to support allegations against me, but no such evidence was ever presented for my review, raising questions about the legitimacy and fairness of the disciplinary process.

I have been advised by legal counsel that my termination may be in violation of whistleblower protection laws, which are designed to protect employees from retaliation after reporting workplace issues. The lack of accountability and fair treatment at this Goodwill location is deeply troubling and goes against the organization's publicly stated values and mission.

I am seeking a comprehensive investigation into this matter to rectify the injustices I have faced and to ensure that no other employee suffers similar treatment. I strongly advise anyone considering employment or engagement with this Goodwill location to exercise caution.

Thank you for your attention to this serious matter.

Sincerely,
E Elizabeth Jeffcoat

View 0 more photos
0 comments
Add a comment

More Goodwill Industries reviews & complaints

Goodwill Industries - Rude managers 44
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Scam and theft 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Unethical behavior/employee attitude 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Price changing and thieft 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - badwill 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Goodwill Industries Contacts

  2. Goodwill Industries phone numbers
    +1 (800) 466-3945
    +1 (800) 466-3945
    Click up if you have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number
    +1 (770) 963-7793
    +1 (770) 963-7793
    Click up if you have successfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number
  3. Goodwill Industries emails
  4. Goodwill Industries address
    5810 Indianola Drive, Derwood, Maryland, 20855, United States
  5. Goodwill Industries social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 18, 2025
  7. View all Goodwill Industries contacts
Goodwill Industries Category
Goodwill Industries is ranked 35 among 124 companies in the Retail Stores category