Menu
For Business Write a review File a complaint
Greyhound Lines Customer Service Phone, Email, Contacts

Greyhound Lines
Reviews and Complaints

www.greyhound.com

Learn how the rating is calculated

1.4 1 Review 619 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Greyhound Lines Complaints 619

ComplaintsBoard
M
1:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On the bus 60420 from Dallas TX to San Antonio the bus driver was late suppose to arrive at 5:50 pm not arriving til after 8pm and rude not offering explanation threaten to kick off customer on bus for complaining why were sitting on the side of freeway for 2 hours the driver gave very little explanation he said he didnt know how long and would give us any...

Read full review of Greyhound Lines
ComplaintsBoard
M
5:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Greyhound Lines false advertisement

NO WIFI, It say ALL greyhound buses has WiFi and this one does not. Also EVERY time we go over a bump in the road, a very loud noise comes from somewhere inside of the bus.
Worse experience ever and I have to go all the way to California from ElReno, ok
I believe customers should get what is said and should not be expecting WiFi then get on the bus and have no WiFi and pray the bus doesn't fall apart before my arrival

Read full review of Greyhound Lines and 1 comment
Hide full review
1 comment
Add a comment
W
W
Wakiim
US
Sep 06, 2019 12:37 am EDT

It's always a problem with Greyhound being late... I purchased a ticket online and the arrival time was for 11:50 pmSept 5th 2019... Upon sitting around a greyhound bus station I noticed that time was approaching my time to depart but bus hadn't arrived yet... I called customer service and asked what was the problem bwith the bus being late... The customer service representative told me that that bus was late and that he couldn't give me a reason why the bus was gonna be 2hours late... So instead of 11:50pm the bus would not get to Greenville SC until 2am... I was like wtf... What good is customer service if they can't give you an explanation on the money I spent... Greyhound is getting worse and worse Everytime I take a bus... Someone needs to contact me or I'm bgoing to the BBB

ComplaintsBoard
L
8:34 pm EDT

Greyhound Lines greyhound travel

So I took Greyhound about two months ago and I was leaving from Richmond VA to go to NY. The bus was about an hour and a half late which in return made me miss my bus to go to Long Island. I then had to take the train and I was not refunded. Fast forward to today. I left NY to head to Richmond VA and we pulled out almost two hours later than expected. We are currently on the NJ turnpike and she did mention that if someone smokes they will be removed from the bus. Today would be the day that someone smokes on the bus (someone who doesn't speak fluent English) we pulled over and had to wait until the state troopers came to pull him off the bus. What's sad is he was going to Florida. The point is that took about 30 minutes and we are already late as is. Now we will be stopping in the next hour or so for about 45 minutes (another delay) to our trip. I am so disappointed in Greyhound. A few years back it was nothing like this. I don't think I will be taking another Greyhound again. I am suppose to return back to NY however I'm scared to purchase a ticket and not get to my destination on time.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
E
4:39 pm EDT

Greyhound Lines bad service and rude employees

I purchased a ticket online for yesterday 07/16. They called and told me that the bus was cancelled. They rescheduled to 1:45 pm today 7/17 when passenger arrived they told me that it was sold out. When I had the ticket. I called the station in San Diego and the rude employee named Auded or Audre was rude and unprofessional. She was not understanding my concern and just kept saying sorry it was sold out. Like if I didn't understand what I was saying.
No wonder you guys are going out of business and mark my words. You will all be jobless soon.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
C
1:30 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I spoke with a gentleman today (7/17/19) inquiring about your Bridgeport CT location. I was shopping for alternate transportation to Washington DC. I am not familiar with the area & asked about the location & parking. Your employee who answered the phone (203) 335-1123, was very rude & ended the call by hanging up. I was thanking him for the information...

Read full review of Greyhound Lines
ComplaintsBoard
L
5:34 am EDT

Greyhound Lines bus

Our original bus from Buffalo to Albany never showed up, we were not informed of this and just put in a line to get our tickets refunded when we thought we were being checked in. Luckily a trailways bus driver offered to help Greyhound and take us to Syracuse. Although when we got here for our 2:55am bus we were told it will b 3:30. Which it was not at about 4:30 we still had no information, rude customer service and and no understanding of what has been and going to happen. Now it is 5:30 am the bus driver was supposedly lost? And now he is sitting outside in front of us. Why we aren't able to sit on the bus while he does whatever is ridiculous. People keep saying 10mins or he's just getting te bus ready. This is ridiculous, we are travelling from Australia and this is the worst service I have ever received and will be a pin point in our trip. Any more reviews I can write I will be.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
R
7:32 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On July 9 I took a greyhound bus from Union Station to NY at 7am. The bus was old and had a funky smell. We took the road and after 3 hours of driving the bus stopped and wouldn't start again. The driver stopped and followed the procedure, and another bus stopped after a couple of minutes. I was lucky to be sitting in one of the first seats because the...

Read full review of Greyhound Lines
ComplaintsBoard
P
6:55 pm EDT

Greyhound Lines border patrol boarding bus

Today I took a Greyhound bus (9607) from Palm Springs to Los Angeles. The bus arrived one hour late at Palm Springs. I asked the driver what happened and he said ICE (Border Patrol) boarded the bus and demanded to see all passenger IDs. This bus was never in Mexico. This happened on U.S. soil. How about 4th Amendment rights?! What does Greyhound intend to do about this? The ACLU would be interested in this. This is outrageous. And btw - this complaint form is a joke. I'll be shocked if anyone gets back to me. I've also been on hold for 20 mins now on the Greyhound Customer Service Complaint Dept.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
L
1:25 am EDT

Greyhound Lines bus driver

Got on bus at about 8 this morning, Schedule 1419 on 7/10/2019, First driver was wonderful and smooth. Once the bus stopped in El Paso and we got a new driver that was an older looking dude, the quality of the driving lowered greatly. Once night fell, he's been swerving back and forth all over the road and scaring me and a few other passengers around me, fearing for our safety. I make a suggestion/plea that greyhound PLEASE don't schedule older people to be driving through a night shift, especially if they swerve all over the road like this.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
Z
7:10 pm EDT

Greyhound Lines racist and very rude behavior towards me on booking confirmation number [protected]

Try#5 to get someone to listen to my issue please!

My booking confirmation number is [protected], I traveled from Port Authority (New York) to Toronto on the 1st of July (8.45pm), 2019

I have completed 2 post journey surveys which I am not sure anyone has followed up or not, 2 emails, few phone calls, still no reply till 10th July!

As soon as I boarded the bus, I informed the bus driver that I have irritable bowel syndrome (IBS), I cannot hold onto if I really need to go to restroom, once the bus reached Buffalo stoppage on the 2nd July morning, I informed the driver that I have to go the restroom very urgently because the bus restroom was occupied. The driver started screaming on me without any reason, I was really polite while asking. Then he said exactly: "I know you are not supposed to listen to your elders in your culture, but I am telling you - get onto the bus now" while constantly screaming. I didn't utter a single word in response, still he kept screaming on me even when I came back to my seat in front of my whole family and all other passengers. There were my nephew, niece, son, wife and sister in law. It's been days since then, I still can not come out of the trauma and am still thinking what I did wrong?

Apart from this racist behavior, Me and my family requested few times to him that the bus was literally stinking, and temperature was too cold. He eventually listened to us probably couple of hours later.

I request you to please check camera if you can, then you will know how he reacted on me in Buffalo stoppage and I never said a word back just to show respect to him as a bus driver and of course senior to me.

I have never been this humiliated and insulted in my life and honestly, I don't know how long this trauma will haunt me in my sleep.

Please let me know what can be done on this, I will be waiting on your feedback very eagerly.

Thanks

Ziaul

Read full review of Greyhound Lines
View 0 more photos
Hide full review
ComplaintsBoard
T
2:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had reservation #[protected] to depart Richmond on July 3, 2019 @ 2:40 a.m. For Florence, SC arriving at 9:20 a.m. July 3, 2019 - Schedule 1081. This was perfect for me as I had all my arrangements straight for pick up and to get me to my destination in Florence, SC. Family members in Florence, SC this scheduled was good for them as well. I arrived at the...

Read full review of Greyhound Lines
ComplaintsBoard
L
1:49 pm EDT

Greyhound Lines drivers and help desks at terminals

Were from South Africa, we're afamily that traveled from New York to Houston with the Greyhound bus. Wow how disappointing this was. Bus drivers were super rude with not just us but all passengers. Spoke to us like were criminals and children. We're to scared to ask any questions. Even disabled passengers were treated, bad.
I have to say 1 driver called Patrick from New York to Philly was super awesome and friendly. And ticket sales lady at New York GW terminal was very friendly and helpfull. Next time I'll rather fly.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
S
7:00 pm EDT

Greyhound Lines bus ticketing

On April 22 I purchased a bus ticket online. After purchasing, I immediately discovered the destination was wrong. I immediately called the help line. I spoke to a very nice gentleman. I explained what happened and he instructed me to go back online and purchase the correct ticket. Once I had the confirmation number for the new ticket, I was to call customer service back and they would refund the incorrect ticket. At his prompting, I did such and purchased another ticket. I immediately called customer service back with the new confirmation number, at which time they refused to refund the errant ticket. I asked to talk to the agent I spoke to earlier and they denied my request. I would have never bought another ticket had he not told me to. So, I ended up spending over $600. The right destination ticket was used, and the other was not. I have never been treated so rudely in my life by customer service. I was on the phone for over an hour trying to get this settled. Every agent I talked to was rude and implied that the conversation I had with this gentleman never occurred. The fact that someone knowingly lied to me and misled me is totally unacceptable from a company like this. If one of my employees lied to someone like this I guarantee they would not have a job. I was floored at the lack of care and concern. I didn't realize Greyhound was so hard up for money they have to start lying to customers in order to gain sales.

Read full review of Greyhound Lines and 2 comments
Hide full review
2 comments
Add a comment
O
O
OrphanAraKhachatryan
US
Jul 05, 2019 3:14 pm EDT

Scared Ara Khachatryan (Naira'sVictim) removed all of his recent comments brutally insulting Dr. Naira. Only 30 of his stupid comments are left. Go figure...

R
R
RippedoffbyJoshua Garfinkle
US
Jul 03, 2019 11:59 pm EDT

Joshua Garfinkle -- Complete Companies Inc.
1145 Salt Lick Creek Road
Pleasant Shade, TN 37145
[protected]

Joshua Garfinkle at Complete Companies Inc. is a thief. I did work for Joshua Garfinkle atComplete Companies, Inc. as a subcontractor and Joshua Garfinkle refused to pay me. I also seen Joshua Garfinkle how he overbills and cheats his clients.

Joshua Garfinkle at Complete Companies, Inc. is is a scammer. DO NOT HIRE Joshua Garfinkle at Complete Companies, Inc. and DO NOT hire his company.

Joshua Garfinkle at Complete Companies, Inc. is a made up of subcontractors and it is not areal company. Check if you find it registered in any state.

Joshua Garfinkle -- Complete Companies, Inc. -- Pleasant Shade TN -- [protected]

ComplaintsBoard
D
11:05 pm EDT

Greyhound Lines the conditions of the bus, smell & uncomfortable seats.

Currently on the 10:30 bus going to Richmond, Va.
traveling with my husbands& daughter on the Grey Hound Bus
1. Go on the bus & was kissed in the face by the oder of the bathroom. Totally discussing & the smell is still lingering.
2. Disgusting blob of something on the window which I took a picture of.
3. The back of the seats in front of me is all picked up.
4. The light has black particles inside of it.
5. The seats are humpy
6. Bus is old and have absolutely no charging plug for my phone
7. Dissatisfied customer is definitely an understatement.
8. To think I bought a round trip ticket back to nyc.
How could this company put a bus like this on the road and expect your customer to be okay with this kind of service that represent your company. What a big let down I can't wait for a response.
My Email address is [protected]@yahoo.com

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
S
8:50 pm EDT

Greyhound Lines complaint about greyhound bus driver 1217

6/23/19. Lake charles LA Greyhound busstation.6.45 AM. I was threttend my life fro greyhound bus driver 1217. I was harrassed, thretten, discriminated. He was cursed at me. He even ask me where the [censored] you from. So sounds like he got problems with my race .my room mate was standing next to me and he witnessed the scene. He harrassed me inside the bus threttend me he said he is gonna call cops on me. I almost got a heart attack inside the bus . Driver keep thretten me while i was on phone with emergency. I was transported to the hospital.Im sure the driver was a racist . Also he was under influence. I didnt know that this is how greyhound treat their customers. Your driver put my life in risk because of my race or color or my disability. I need a reply from grey hound . I paid for my seat and left me half way in hospital. You can contact me [protected]@yahoo.com.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
G
12:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Greyhound Lines delayed route

Greyhound Lines, Inc.
P.O. Box 660691
Dallas, Tx. [protected]
Re: Complaint # 834679
Sir or Madame:
I scheduled a bus trip from Oklahoma City, Ok, to Colorado Springs, CO., on Sunday, June 16, 2019. The confirmation number for this trip was [protected]. GLI: 1333 was scheduled to leave Oklahoma City at 8:40 PM, and arrive in Colorado Springs at 9:30 AM.
When I arrived at the Greyhound Lines station, in Oklahoma City on June 16th, I was advised that the bus would be leaving a little later than scheduled, as they were waiting on a driver for the route to Amarillo, Tx. The expected departure time was 9:00 PM. At 9:10 PM, all passengers scheduled for GLI: 1333 were advised that the trip had been cancelled, as no driver was available for the route to Amarillo, TX. The ticket agent stated that he could revise all tickets, for the following day. The bus would depart Oklahoma City at 8:40 on June 17th and arrive in Colorado Springs at 9:30 AM on June 18th. I advised the agent that I needed to get to Colorado Springs by 1:00 on Tuesday, June 18th to attend the funeral of a relative. The agent assured me that the bus leaving at 8:40 PM, on June 17th would arrive in Colorado Springs at 9:30 AM on June 18th.
With this assurance, I had my original ticket revised for departure on June 17th. The confirmation number for the revised trip was [protected]. GLI: 7308 was scheduled to leave at 8:40 PM. I arrived at the Greyhound Lines station in Oklahoma City on June 17th. I was advised that GLI: 7308 was on schedule, for the assigned departure time of 8:40 PM. However, the bus did not actually leave the station until 9:50 PM. The bus driver advised all passengers that the late departure would not affect any transfers from the Amarillo, Tx. hub. GLI: 7308 made its scheduled stop in Elk City, OK, where the bus driver took a 15-minute break. Somewhere, between Elk City, OK. and Amarillo, TX. the bus driver made an unscheduled stop, to address a mechanical issue. After approximately ten minutes, the driver stated that he was going to "try and make it into Amarillo". The driver was able to complete that portion of the trip, arriving in Amarillo, Tx. at 2:35 AM. This allowed enough time to check in at the ticket counter, to verify the bus transfer at 2:55 AM for the remainder of my trip to Colorado Springs, CO. The ticket agent advised me that the bus that would have taken me to Colorado Springs had experienced mechanical problems, and it would be delayed for an unknown period. The ticket agent indicated that she had no specific information on the problem with the bus, or when or even if the bus would be available for the next leg of my trip.
After approximately 90 minutes of waiting in the Amarillo, TX. station, the ticket agent advised that the second leg of GLI: 7308 was cancelled. She indicated the bus was "broke down", and would not be available until the next day. She advised me that she could reschedule my trip on to Colorado Springs, the next day. I indicated that the funeral I was scheduled to attend was at 1:00 PM that day, and that waiting until the next day would not be acceptable. She then advised that she could re-route me through Albuquerque, NM, which would arrive in Colorado Springs at 11:00 PM that day. I explained that any route that delivered me to Colorado Springs after 1:00 PM was not acceptable.
After a time of quiet contemplation, I decided that my best option was to return to Oklahoma City, my original point of origin. I explained to the ticket agent in Amarillo that since I was not going to be able to attend the funeral that was the point of my travel, there was no use completing the journey. I requested that I be allowed to travel back to the Oklahoma City terminal, on the bus scheduled to leave at 6:20 AM. The agent indicated that I would need to purchase a ticket for that trip. I explained that I would not be in Amarillo, TX. if it were not for the fact that I purchased a ticket to Colorado Springs and that Greyhound Lines, Inc. had stranded me there. The ticket agent said she would "talk to the bus driver, to see if he would let me ride back". The bus driver did allow me to ride back to the Oklahoma City terminal.
Since Greyhound Lines, Inc. was not able to complete my scheduled bus trip, on two occasions, I am requesting the $151.50 cost of the ticket be refunded to me.

Greg Queen

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
C
12:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Greyhound Lines bus service

I purchased two tickets for my 84 and 86 year old parents to travel from North Little Rock, Arkansas to Orlando, Florida. The bus ride was scheduled to be less than 23 hours. It ended up being a 40 hour trip. My father is an insulin dependent diabetic and my mother has incontinence. They both take multiple medications and have trouble with their legs and back. My mother also has sleep apnea and is supposed to sleep with CPAP machine. I am upset at the service that they and the other riders received. How do you run a bus service without adequate drivers?

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
N
4:34 pm EDT

Greyhound Lines bus driver

First of all the bus driver was late, she was supposed to be in Saint Paul at 12:45pm she didn't pull up until 1:10 pm. When we finally pulled up to the first stop, a passenger went into the McDonald's to use the restroom and the bus driver left him. She seen people get off and she stated that if they weren't on the bus that she would be leaving like it was a joke she didn't even ask if everyone was on board, I believe that is really insensitive. That is not her job, She couldn't make it to pick us up on time so why did she make it seem like waiting a few more minutes for a paying passengers to use the bathroom would make us any later than we already are. She was late and not everyone wants to use the bus bathroom he paid for a ticket he shouldn't have been left. Also His things are still on the bus while he is in Eu Claire . He tried to flag the bus down, a few of the passengers laughed but I didnt think that was funny at all so I called and complained here is the case number. 830717.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
J
1:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Greyhound Lines driver harassment religious discrimination

The bus driver singled me out because I wear a turban due to my religious practices. Other passengers were boarding at the same time and after other personnel at the station made the driver open the door, whereas she kept on refusing even though the passengers were on time, she yelled at me while smiling "You got a problem?!" I said nothing as I boarded the bus but she continued to yell repeatedly while pointing at my turban. The bus was the 12:15 PM bus leaving Houston, Texas going toward Baton Rouge, Louisiana on 6/16/2019. I am a frequent Greyhound passenger and I have not ever been treated so harshly. Acts such as these are completely senseless and inappropriate. I would like to continue to give Greyhound my business, however with drivers like this, I may be forced to reconsider. Please investigate this matter. It may be all on video at the Pierce St. Station downtown Houston.

Read full review of Greyhound Lines
Hide full review
ComplaintsBoard
G
6:37 pm EDT

Greyhound Lines harassed by bus driver

I have a complaint about the driver on bus 60581 departing from LA to San Diego at 4pm on the 8th who was terrible.

He literally shouted at me during the check in process as I showed him my e-ticket without first saying "hi". After which he caused a massive scene by literally screaming at me, causing others in the line to be nervous of him and causing embarrassment to me in front of everyone else.

I feel this is totally unacceptable as a person who uses greyhound regularly and won't be using the service again especially as I take this root often and am actually nervous to run in to this intimidating driver on the same route.

I feel I have as much right as anyone else when using Greyhound not to be intimated by the driver or harassed in the way I was and just reinforces the company stereotype about the company.

Confirmation number [protected]

Read full review of Greyhound Lines
Hide full review

Greyhound Lines Reviews 0

Looks like Greyhound Lines has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Greyhound Lines, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Greyhound Lines

Screenshot Greyhound Lines
Greyhound Lines is a long-distance bus service providing intercity travel across North America. It offers scheduled passenger services to a variety of destinations, with amenities such as free Wi-Fi and onboard restrooms. Ticketing options include one-way and round-trip fares, with discounts for advance bookings.
How to file a complaint about Greyhound Lines?

### How to File a Complaint with Greyhound Lines on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Greyhound Lines in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Greyhound Lines. Mention key areas such as transactions, steps taken to resolve the issue, the company's response, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Greyhound Lines on ComplaintsBoard.com.

Overview of Greyhound Lines complaint handling

Greyhound Lines reviews first appeared on Complaints Board on Apr 17, 2007. The latest review I do not feel that passengers are treated right on Greyhound. was posted on Nov 2, 2024. The latest complaint horrible customer service and ridiculous policy was resolved on Jul 13, 2018. Greyhound Lines has an average consumer rating of 1 stars from 620 reviews. Greyhound Lines has resolved 64 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.5
9828 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Greyhound Lines Contacts

  2. Greyhound Lines phone numbers
    +1 (800) 231-2222
    +1 (800) 231-2222
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 231-2222 phone number
    United States
    +1 (214) 849-8100
    +1 (214) 849-8100
    Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8100 phone number
    International
    +1 (800) 531-5332
    +1 (800) 531-5332
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 531-5332 phone number
    Spanish Language
    +1 (844) 477-8747
    +1 (844) 477-8747
    Click up if you have successfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (844) 477-8747 phone number
    Groups Of 10 Or More
    +1 (214) 849-8966
    +1 (214) 849-8966
    Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-8966 phone number
    Refunds
    +1 (214) 849-6246
    +1 (214) 849-6246
    Click up if you have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (214) 849-6246 phone number
    Lost & Damaged Baggage
    +1 (800) 723-3287
    +1 (800) 723-3287
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 723-3287 phone number
    Report Unsafe Driving
    +1 (800) 752-4841
    +1 (800) 752-4841
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 752-4841 phone number
    Assistance For Customers With Disabilities
    +1 (800) 345-3109
    +1 (800) 345-3109
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 345-3109 phone number
    TTY & TTD
    +1 (877) 943-3530
    +1 (877) 943-3530
    Click up if you have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (877) 943-3530 phone number
    Road Rewards
    +1 (800) 268-9000
    +1 (800) 268-9000
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 268-9000 phone number
    Website & App Support
    +1 (800) 739-5020
    +1 (800) 739-5020
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 739-5020 phone number
    Bus Charters & Packages Express
    +1 (800) 440-7712
    +1 (800) 440-7712
    Click up if you have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have successfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number Click down if you have unsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number 0 0 users reported that they have UNsuccessfully reached Greyhound Lines by calling +1 (800) 440-7712 phone number
    Commercial Sales
    More phone numbers
  3. Greyhound Lines emails
  4. Greyhound Lines address
    P.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States
  5. Greyhound Lines social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024
Greyhound Lines Category
Greyhound Lines is ranked 6 among 34 companies in the Bus and Rail category

Most discussed Greyhound Lines complaints

terrible experience!
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.