Harbor Freight Tools’s earns a 1.3-star rating from 173 reviews, showing that the majority of DIY enthusiasts and professional tradespeople are dissatisfied with tool purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
gave my credit card number without my approval!
Almost six months ago I received a notice in the mail from Harbor Freight indicating that I had accumulated bonus points and was being offered “free” magazine subscriptions as a means to redeem those points. Being “free” I decided to take advantage of the offer. This service is apparently handled by a NSS Subscription Service in Stamford, CT. I did not give NSS my credit card number, yet since September 2006 a credit card that I had previously used for on-line orders with Harbor Freight was charged $7.97 for each magazine subscription and, in at least two cases, I was charged twice for the same magazine subscription. I did not knowingly agree to any of this. Within the past week they hit me for another $42. I have no idea what that charge is for. I have opened a dispute with my credit card company, but I may not be able to get all of the money back. I am extremely upset with Harbor Freight that they gave my credit card number to this subscription company without my approval and that they engage in scams such as this.
I have a farming operation and have been a customer of Harbor Freight for many years. I have bought lots of expensive equipment and tools from them via the Internet, mail, and, especially, from one of their regional warehouses. However, now that I can no longer trust Harbor Freight with my credit card number and because I do not like being scammed by anyone (e.g., "free" magazine subscriptions), they have lost me as a customer. There are more than enough alternatives out here (e.g., Northern Tools). Be careful who you do business with!
The complaint has been investigated and resolved to the customer’s satisfaction.
Harbor Freight Tools Reviews 0
If you represent Harbor Freight Tools, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Harbor Freight Tools
The company offers an extensive selection of tools and equipment for a variety of applications, including automotive, construction, woodworking, metalworking, and more. From hand tools and power tools to air compressors and generators, Harbor Freight has everything you need to get the job done right.
One of the things that sets Harbor Freight apart from other retailers is its commitment to quality. The company works closely with manufacturers to ensure that all of its products meet or exceed industry standards. In addition, Harbor Freight offers a 100% satisfaction guarantee on all of its products, so customers can shop with confidence knowing that they are getting the best possible value for their money.
Another key advantage of shopping at Harbor Freight is the company's low prices. By cutting out the middleman and selling directly to customers, Harbor Freight is able to offer prices that are significantly lower than those of its competitors. This makes it an ideal choice for both professional contractors and DIY enthusiasts who are looking to save money without sacrificing quality.
Overall, Harbor Freight Tools is a trusted and reliable source for high-quality tools and equipment at affordable prices. With its extensive selection, commitment to quality, and unbeatable prices, it's no wonder that so many customers choose Harbor Freight for all of their tool and equipment needs.
Overview of Harbor Freight Tools complaint handling
-
Harbor Freight Tools Contacts
-
Harbor Freight Tools phone numbers+1 (800) 423-2567+1 (800) 423-2567Click up if you have successfully reached Harbor Freight Tools by calling +1 (800) 423-2567 phone number 0 0 users reported that they have successfully reached Harbor Freight Tools by calling +1 (800) 423-2567 phone number Click down if you have unsuccessfully reached Harbor Freight Tools by calling +1 (800) 423-2567 phone number 0 0 users reported that they have UNsuccessfully reached Harbor Freight Tools by calling +1 (800) 423-2567 phone numberSales+1 (800) 444-3353+1 (800) 444-3353Click up if you have successfully reached Harbor Freight Tools by calling +1 (800) 444-3353 phone number 0 0 users reported that they have successfully reached Harbor Freight Tools by calling +1 (800) 444-3353 phone number Click down if you have unsuccessfully reached Harbor Freight Tools by calling +1 (800) 444-3353 phone number 0 0 users reported that they have UNsuccessfully reached Harbor Freight Tools by calling +1 (800) 444-3353 phone numberCustomer Service+1 (888) 866-5797+1 (888) 866-5797Click up if you have successfully reached Harbor Freight Tools by calling +1 (888) 866-5797 phone number 0 0 users reported that they have successfully reached Harbor Freight Tools by calling +1 (888) 866-5797 phone number Click down if you have unsuccessfully reached Harbor Freight Tools by calling +1 (888) 866-5797 phone number 0 0 users reported that they have UNsuccessfully reached Harbor Freight Tools by calling +1 (888) 866-5797 phone numberTechnical Product Support+1 (818) 836-5272+1 (818) 836-5272Click up if you have successfully reached Harbor Freight Tools by calling +1 (818) 836-5272 phone number 0 0 users reported that they have successfully reached Harbor Freight Tools by calling +1 (818) 836-5272 phone number Click down if you have unsuccessfully reached Harbor Freight Tools by calling +1 (818) 836-5272 phone number 0 0 users reported that they have UNsuccessfully reached Harbor Freight Tools by calling +1 (818) 836-5272 phone numberSkilled Trades+1 (818) 307-0755+1 (818) 307-0755Click up if you have successfully reached Harbor Freight Tools by calling +1 (818) 307-0755 phone number 0 0 users reported that they have successfully reached Harbor Freight Tools by calling +1 (818) 307-0755 phone number Click down if you have unsuccessfully reached Harbor Freight Tools by calling +1 (818) 307-0755 phone number 0 0 users reported that they have UNsuccessfully reached Harbor Freight Tools by calling +1 (818) 307-0755 phone number
-
Harbor Freight Tools emailscs@harborfreight.com100%Confidence score: 100%Supportchoffman@harborfreight.com93%Confidence score: 93%hospitalhelp@harborfreight.com91%Confidence score: 91%
-
Harbor Freight Tools address26541 Agoura Rd, Calabasas, California, 91302, United States
-
Harbor Freight Tools social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 14, 2024 - View all Harbor Freight Tools contacts
Most discussed Harbor Freight Tools complaints
gave my credit card number without my approval!Recent comments about Harbor Freight Tools company
Band Saw Mill #[protected]
Makro Online
650 reviews
Sam's Club
977 reviews
The Good Feet Store
42 reviews
Invicta Stores
9 reviews
Michaels Stores
253 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
The employees are having a very strong aroma of Marijuana emulating from the lounge in the rear of the building. It has been confirmed by multiple people that 98% of the employees are drug users, yet none have been tested
This heater has been out of stock at every store close to me, close to friends of mine and now it is on sale, I have a coupon for $10 off and still cannot get this heater or a rain-check. If it is out of stock, why is it being pushed by a sale, and discount for inside track club members and now with a 15% off for inside track club members?
Orders taking way to long to recieve says 5to 7 days and its taking more than 2 weeks on just about everything last and i mean last order was [protected] and today is 02-06-2024 and still no shipping delivery date available
i was charged $27 restocking fee for a $149 compressor that was less than 22 hours old.
I purchased this one to exchange the first one that did not work either. This one was supposed to be an upgraded version but it would not even come on.
Could you please check and see if ur company can open a store in Seffner fl./mango fl. Your closes store is in Litha fl...00283 store. We hv large vehicle traffic and large population. please consider...thks.
Ad on line printed and brought to store 00485. Ad was refused for small print saying expired 6 30 20 and I bought the case anyway.
When i walked in all the other employes was very nice, I was asking vicky if she had any other power washers in stock or if i could get the one on display or orderr one and she said no and asked me to leave the store
the units are great. the fact that no replacement covers are available has me a bit bewildered. WHY NOT? It would be cheaper to ship replacement tarps or covers then you have to ship all that metal. Not happy.
Hi Sir. / Madam,
I had very bad experience with Mark at 12:31:53pm on 5/18/2018.
The Supervisor Mark made a mistake to charge me a item (only cost $2.39), which he should take off from register, but made me to wait the line to get a refund. So I had to wait 15 more minutes to get $2.56 (after tax)!
Nita and Nikki and dirty and smelly. Completely worthless...fire them!