Harbor Freight Tools
Reviews and Complaints

So what is your complaint? That they use paper for their advertisements?

I'm with all the above DO NOT BUY FROM HARBOR FREIGHT TOOLS THEY DO NOT TELL THE TRUTH ABOUT ANY THING. I have a Router Table, and a 16 ' FLOOR DRILL PRESS. BOUTH TOOLS ARE USE LESS. Because I can't get parts for them. The ROUTER TABLE I was told was DISCONTINUED so the parts where no longer available, BUT they still sell it in there stores as of this day. An as for the DRILL PRESS they said they had the part and that they would send it as soon as I payed for it. Money sent Told PART would be here in two weeks over a month still no part.

I bought a 3 gallon pneumatic oilless air compressor, model 95275, for my husband & was told it had a 1 year warranty. The warranty booklet states it is warrantied for 1 year for the pump & defects in materials & workmanship. He never used it until recently & it worked only once... when he tried to use it again 2 weeks later, it wouldn't build up pressure...there is a leak between the pump & where it was attached to the housing...defects in materials &/or workmanship. We took it back & the cashier said the warranty was only 90 days. I showed her the receipt & warranty booklet & she still argued. We got the manager involved & he kept saying the same thing. I told the manager he had just lost a customer & hopefully, some of the people in line who heard us as well. I tried to get customer service on the phone but that is impossible...everything you try sends you to the web which won't get you there either.
I will tell everyone I know they are dishonest & to never go there.

This past Monday (2/7) I looked up an item I wanted to purchase thru Harbor Freight. I saw a ratail flyer showing it would be on sale running from 2/10 to 2/14 (Pres. Day sale flyer), so I waited. I looked it up on Tuesday and Wednesday as well just to see the add was still there as I was really wanting to order the item. It was. I went to order that item on Thursday morning just to find the ad had been removed. When I called, I was told that sale ended a long time ago and wasn't valid. I feel like they had false advertising and that I was lied to. I would not trust anything that Harbor Freight says. Print out of get EVERYTHING in writing (make sure its correct too), or GO SOMEWHERE ELSE! We should only give our business to honest businesses which are few and far between these days!

I was in a Habor freight tool store on 11-15-10. I was looking to buy a new air compressor and some other things to go with it I found one that I liked. But they kept on trying to sell me something I did not need they told me the one I wanted would not work and I told them that I new that it would because I used a smaller one than the one that I was going to buy but the man kept on arguing with me. By this time he has other cutermers looking at me and laughing he kept n raising his voice in till every one there could here what was going on then he told me that it was my money. And I have to admit by this time I was pretty ticked off and I told him he was right it is my money and that if he would of kept his mouth shut I would have spent at least 500.00 dollars there that is when he tried to be nice to me then I told him I was done and that I was going to go to Sears and spend the extra cash there I will never shop there ever again. What ever happen to the saying the custermer is always right. I have a lot of friends that shop there and I plan on telling every one of them to go to Sears we are all Veterans and we all will get a discount there. I bought every thing I needed at Sears and paid less for what I wanted and needed. I have to say the only way that I would ever shop there again is if the man publicly apologizes to me. Thank you very much.

Harbor Freight sells reputable products in our area, Tulsa OK. I have bought many items (tools, motor) from them and it is a great way to save money.

I purchased a cement mixer from them. It took four hours to assemble. It mixed two sacks of cement before the motor quit working. They would not replace just the motor. Instead, they wanted to exchange for an entire unit in the box. Why wouldn't they exchange the motor out of the box? Was I to spend four more hours assembling another unit to find it was junk also. All of their tools are single use only. None of their tools or equipment are even medium quality; all are very low quality.

I take it you are a "Bonehead", right? I suppose when you go to the car dealership and they are out of your part, you ask them to take it of a new $30, 000 car because you are spending $100.

If you wanted it today, you should have bought it last week.

The employees were misinformed. They could not sell you the assembled trailer because it is against the law. They are only licensed to sell unassembled trailer kits. they should have told you that instead of just saying no.

Harbor freight will rip you off. BUYER BEWARE. The tools are crap and never work. You use them once and then return them. DO NOT BUY FROM HARBOR FREIGHT>

we would like to have the hearing aid battery of 675 back here in Titusville ,Fl because it is best and it last long

The employees are having a very strong aroma of Marijuana emulating from the lounge in the rear of the building. It has been confirmed by multiple people that 98% of the employees are drug users, yet none have been tested

This heater has been out of stock at every store close to me, close to friends of mine and now it is on sale, I have a coupon for $10 off and still cannot get this heater or a rain-check. If it is out of stock, why is it being pushed by a sale, and discount for inside track club members and now with a 15% off for inside track club members?

Orders taking way to long to recieve says 5to 7 days and its taking more than 2 weeks on just about everything last and i mean last order was [protected] and today is 02-06-2024 and still no shipping delivery date available

i was charged $27 restocking fee for a $149 compressor that was less than 22 hours old.

I purchased this one to exchange the first one that did not work either. This one was supposed to be an upgraded version but it would not even come on.

Could you please check and see if ur company can open a store in Seffner fl./mango fl. Your closes store is in Litha fl...00283 store. We hv large vehicle traffic and large population. please consider...thks.

Ad on line printed and brought to store 00485. Ad was refused for small print saying expired 6 30 20 and I bought the case anyway.

When i walked in all the other employes was very nice, I was asking vicky if she had any other power washers in stock or if i could get the one on display or orderr one and she said no and asked me to leave the store

the units are great. the fact that no replacement covers are available has me a bit bewildered. WHY NOT? It would be cheaper to ship replacement tarps or covers then you have to ship all that metal. Not happy.

Hi Sir. / Madam,
I had very bad experience with Mark at 12:31:53pm on 5/18/2018.
The Supervisor Mark made a mistake to charge me a item (only cost $2.39), which he should take off from register, but made me to wait the line to get a refund. So I had to wait 15 more minutes to get $2.56 (after tax)!