Jack In The Box
Reviews and Complaints

Ordered food, asked for 3 honey mustard. Waited in the parking lot. She brought me the food with one sauce. Asked for 2 more and charged me 35 cents each. Gave her a dollar and she brought me back 4 with no change. I said I wanted 2 and my change and she got pissed. A different person gave me the change and he said what's your problem you [censored]ing white boy, called me a hick. I go there every morning but will not be going back

Simply ordered (4) tacos, no vehicle were in drive through lane or window. Tacos were cold, lettuce was rotten very brown, meat and cheese had turned to mush and the tortilla was an edible. Attempted to take one bite and could not even chew the tortilla, due to severe Lee being old and sitting for a very long time. Drove five minutes from the restaurant to my home and did not want to go back for such a small monetary amount of food. The service and quality of this food was disgusting and unacceptable. I had no food to give my son when I got home.

Waited in line for over 30 minutes and no acknowledgment if the store was open or closed. All the lights were on and says 24hrs. There was an black African man working when passing the window. But he didn't acknowledge at all. This not the first time this has happened. I have lost my trust in jack in box. At least acknowledge that we customers are there. Looks this person working was doing one car at a time at best
. This is the jack in the box on 146. I don't think y'all care about customers cause keeps happening and this my fist compliant.

Whom do I connect to with Dixon, CA Jack in the Box? On [protected] at 8.40 AM, I was overcharged $36.66 dollars. and I also purchased a morning sausage egg breakfast for $5.47, and received ham, not sausage. I wanted a coffee, and orange juice, yet I was charged $36.66. No answers when I call.

Address: 150 Dorset Dr, Dixon, CA 95620, United States

Phone: +[protected]

Today April 6, 2021 i visited jack in the box #3739 via drive thru the person that checked me out was extremely rude yelling at me not a smile on her face looked like she didn't want to be there. Person didn't want to reach out the window to give me my items. She was Not very friendly at all probably will not visit this location again. Emp:Sanjuana

I went to your store in Decatur TX and ordered a bacon egg cheese croissant to go. The bun was not grilled or heated. It only had 1 slice of bacon and the cheese was not melted. I do not understand why the quality of your food has suffered.

This had always been my breakfast sandwich. But I like it hot and it came out cold.

Also the service was very slow. I stood at the counter forc10 m8nutes before anyone came to wait on me. I was the only person there. You need to improve the service and the quality of your food

after being homebound for a year we go out to eat a burger...we try jack in the boxin festus, missouri..
we had to order 2 or 3 times we finally got the person to understand we wanted 2 combo meal and 7 combo meal and he asked what we wanted on our #10...we didn't order #10.ok when we got our #2 it was supposed to have lett., tom., xtra onion., no cheese he said ok...we got #2 with cheese ., bacon., and plenty of butter...I WANTED TO COMPLAIN BECAUSE I DON'T EAT CHEESE I TOOK ABOUT 3 OR 4 BITES AND COULDN'T EAT ANYMORE. IT WAS VERY BAD I COULDN'T EAT IT
THE EMPLOYEES LOOKED VERY SLOPPY WE ONLY SAW 2 BUT THEY NEEDED TRAINI NG ON HOW TO DRESS FOR A JOB..IT MIGHT BE ANOTHER YEAR BEFORE WE COME BACK...AND WE WILL COMPLAIN TO PEOPLE WHEN WE GET A CHANCE...
WE WERE THERE ABOUT 5:00-5:30 ON WEDNESDAY 3/24/21...NO RECIEPT

March 24, 2021, 4:43:54pm, JTB #133, order #183, drive-thru service. One customer in front of me who they made pull over and wait for his meal. No one behind me. No other vehicles in parking lot. I waited several minutes at pick-up window after ordering before ANYONE came to the window. I handed my credit card to "Jenefrida", young Hispanic female. She returned my card WITHOUT A RECEIPT and told me to pull forward to wait. I pulled in front of store and waited and waited and waited. Jenefrida brought me my meal. I asked if I go my receipt. She went back in store. I waited and waited and waited. By now, I was NOT HAPPY!.. Jenefrida brought me the receipt and told her I was going to complain about the wait. And then she had the nerve to say: You better after for your receipt next time. Oh, well, you just lost a customer who is going to tell EVERYONE about my experience at Jack in the Box. Thousands of people are out of a job at this time and you hire a smart-mouth. No wonder why there were no other customers!

5:00 rush. I decided to wait in the long line. Had maybe 4cars ahead before I could order. After repeating order back to me 3X I get home and two of my items aren't in bag. I drove back, because same thing happened last time I went there. Family texted me saying their double was only a single. It was rung up wrong, even after I confirmed with them at check out that it was marked as a dbl. I get home from my second trip to them to eat my burger and there was no burger patty on my hamburger. Just bread and veggies. Wont be back to that location.

something hard good thing i didn't bite or swallow it, I still have it if that helps, I don't kno what it is or what it could be, I still have it and put away just in case, please get back at me asap thank u