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JC Penney

JC Penney review: Accessibility for the handicapped

C
Author of the review
4:16 pm EST

My sister, myself abd my elderly mother recently visited the JC penney store in the Quakerbridge Mall location in Lawrenceville NJ over the Holidays. My sister is in a wheelchair and mother has arthritis on her hands. They would not have been able to open the heavy exterior doors without someone's assistance. I am amazed that there are no automatic options for the disabled. We plan on filing a complaint with the ADA in violation of insufficient entry access to their facility.

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  1. JC Penney Contacts

  2. JC Penney phone numbers
    +1 (800) 322-1189
    +1 (800) 322-1189
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    Customer Service
  3. JC Penney emails
  4. JC Penney address
    6501 Legacy Dr., Plano, Connecticut, 75024-3612, United States
  5. JC Penney social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
JC Penney Category
JC Penney is ranked 3 among 67 companies in the Department Stores category