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CB Car Dealers KIA Motors Failed to do recall
KIA Motors

KIA Motors review: Failed to do recall

K
Author of the review
6:50 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I took my car to get the windshield recall done last year. I picked up my 2016 Kia cadenza and they said it passed the test and the windshield is good. I told them no way that could be, because it is cracked every which way. I told them to explain to me how they did the test. So, I believed them.

This year, because the windshield cracked further and I was scared it would cave in, I got it replaced by a safelite manager. While getting his tools ready,he lifted out the entire windshield with one hand, no effort at all, it was not even glued onto the vehicle!

That was in April, I got a hold of consumer reports and kia. I made a complaint and they erased my case! Did not hear back, so called again.

They said it was an error on there part and reopened the case. To this day, goin on 5 months, I have not heard back from any of them. I filed a reimbursement form etc. already. Are they scared of getting sued, because if that window did cave in and I drove on freeway often, someone would have got killed.

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  3. KIA Motors emails
  4. KIA Motors address
    12, Heolleung-ro, Seocho-gu, Seoul, Korea (South)
  5. KIA Motors social media
  6. Laura
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    Dec 21, 2024
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KIA Motors Category
KIA Motors is ranked 4 among 1391 companies in the Car Dealers category
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