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KIA Motors review: Product and service

L
Author of the review
8:50 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Dr. Louay Labban, I am a proud owner of Kia Forte 2016 and I have been an owner of many Kia vehicles. Last month the traction and service lights appeared on my dash board and I was concerned about the vehicle so I towed the car to Hendricks Kia in Concord, NC. Since that time which has been around a month, they have been guessing about the issue and how to fix it. One time they had said that crankshaft sensor had been faulty and they had replaced it, then they said the CPM was not reading. This confusion have been costing me time and money. I have been renting a car on my personal cost and they cost of repair they have been asking is too high. The car has only 60K miles and it's too early for a Kia to have such a serious mechanical issue. I am not sure if there are any warranty that cover this vehicle and I am not sure when they are going to pinpoint the real issue and to fix it. I am really disappointed of the vehicle and of the service. It would be really appreciated if you can do something about this issue and try to settle it for a customer satisfaction and your company reputation. Thanks

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  3. KIA Motors emails
  4. KIA Motors address
    12, Heolleung-ro, Seocho-gu, Seoul, Korea (South)
  5. KIA Motors social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
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KIA Motors Category
KIA Motors is ranked 4 among 1391 companies in the Car Dealers category
#02 Ford Ford #03 Mercedes-Benz International Mercedes-Benz International #04 KIA Motors KIA Motors #05 Hyundai Hyundai #06 Honda Motor Honda Motor

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