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1.6 684 Complaints
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Kohl's Complaints 684

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A
2:36 am EST

Kohl's Not receiving items paid for

In december 2020, I ordered three pairs of pj on sale. I received one pair. Nothing since now no one can find my order, name or email address.

This information was copied from my wells fargo account:

Purchase authorized on 12/18 WWW.KOHLS.COM #[protected] oh s460354055075090 card 9836

Why is t that my account is blank when I have ordered blankets from there before that is valued at over $80.?

My email is [protected]@aol.com and my name is angelina de windt-smith.

Desired outcome: I need either the items or a refund

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3:30 pm EST

Kohl's Cancelling my pillow products

I have been a Kohl's Customer for over 30 years and I also owned stock in the company, not anymore! You cancelled Mike Lindell and his My Pillow Products and I'm cancelling you! You can keep your 30% and your Kohl's cash, I will stay on the side of God and Mr. Lindell and according to the results on the internet and elsewhere millions of people feel the same!

Desired outcome: You feel the power of God!

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Dan Cerasale
Meriden, Connecticut, US
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Feb 18, 2021 9:40 pm EST
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I couldn’t agree more. I always thought of Kohl’s as a family oriented friendly store. My wife and I were floored when we heard what they did and proceeded to cut up our Kohl’s cards, and then went on line and bought two pillows from Mike Lindell. Don’t know who’s making the decisions at Kohl’s but this is America, the land of free speech! Maybe Kohl’s should move they’re business to a third world country where this sort of thing is ok to do.

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4:20 am EDT

Kohl's My Pillow cancellation

I will not be shopping at Kohls any longer. Sadly, Kohls needs to get tougher skin. Will you drop products that support BLM? All lives Matter. ALL!
When you say BLM you discriminate against all others. I am a Trump supporter and think the way this world is going is tragic.

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3:29 pm EST
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Kohl's Stay out of politics!

I just closed my account! My family and friends will no longer be shopping at Kohl's due to the fact that you are no longer selling MyPillows. I am NOT a Trump supporter, but do NOT agree with you canceling an item due to political reasons! We have shopped at your store for many years, but are disappointed with your choice to back censoring and bullying smaller businesses. You forget that 75 million people did not vote for the current administration. That is a lot of customers that will phase out shopping at your stores. Good luck staying the 2nd largest retail store...

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Darlarita
New Braunfels, Texas, US
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Feb 03, 2021 10:42 am EST

I'm paying off my account this morning in the New Braunfels, Texas store! I was turned off when I heard about kohl's supporting a professed communist group like blm but the last straw was caving to the leftist and discontinuing sales of the my pillow products🔥Don't cave to these creatures who would burn your store down in a heartbeat. You should try to appeal to Americans not a bunch of thugs. I'll be closing my account after 20 years today. Lots of other places to shop.

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P
12:39 pm EST

Kohl's discontinuing of My Pillow

I am very upset you are discontinuing MY Pillow just because he supported Donald Trump.

Also you support BLM :(
As far as I am concerned if you cannot support all political parties then do NOT support any.

I will not support your company as long as you are biased. I have told several of my friends and family and they too will boycott your company.

Look forward to hearing from you to fix this problem.
Oh and PS don't give me that crap low sales.

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2:27 pm EST

Kohl's My pillow

How utterly gutless of Kohl's to stop selling My Pillow because of some anti American, cancel culture, clown! It's corporations like yours who benefit from the American peoples patronage that are really the problem in this country. I've been a loyal Kohl's customer for decades and I've never regretted my patronage of Kohl's until this latest Mike Lindell stunt! What is wrong with companies being so anti 1st amendment? you seek to punish Lindell for his opinions by harming his right to pursuit of happiness by trying destroy them financially through the taking off the shelf of his great product! It is disgusting to me that Kohl's doesn't celebrate diversity of opinion but celebrates oppression by the cancel culture. Kohl's should be ashame for being an Americanized communist company. U currently have products in your stores that advocate for murder of children through abortion but you keep these products on your shelf. I'm pretty sure murder is far worse than support of President Trump! If it weren't for the previous president your bottom line would've greatly evaporated! But since companies like yours are so ungreatful, the greatness of Donal Trump was wasted on y'all. And speaking as a black American, I see what Kohl's has perpetrated against Mike Lindell to be no better than racist democrats in the south perpetuation of canceling black Americans out of their society. You, Kohl's are lumped into the same company as the racists kkk and democrats. I hope you are proud of your affiliation! O Btw my family and I will no longer patronize Kohl's as a direct consequence of your cowardly cave in to the cancel culture!

Desired outcome: Become courageous against cancel culture

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Dolores Del Rio Purrington
US
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Mar 05, 2021 4:27 pm EST

I too, have cancelled my 15+ year account... whatever happened to our 1st Amendment? I’ll tell you, it’s slowly being cancelled! This is my only wad of letting Kohl’s know how I feel.. Kohl’s Executives, you’re spineless!

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A.J.2020
US
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Feb 08, 2021 11:44 am EST

I’m done, too! Been a loyal customer for 25 years. Spent thousands every single year. Bought almost my entire family’s wardrobe each season. This is disgusting ‘cancel culture’ and now I CANCEL YOU KOHL’S!

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jlrob
US
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Feb 03, 2021 12:57 pm EST
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Good on you T Dubya! you said it very eloquently! I am canceling my credit card today!

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P
8:08 am EST

Kohl's Dropping my pillow products

I'm extremely upset to hear that you've decided to discontinue the mypella's products based on the owners political beliefs. I find this a very bad decision on your part. I've spent many thousands of dollars at Kohl's over the years and like the store very much. But because of this bad decision on your part I will no longer spend another dollar there. I'm sorry to have to say that. Please reconsider.

Desired outcome: Sell My Pillow products

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1:35 pm EST

Kohl's Discontinued products

I have been a Kohl's card member for nearly 30 years. But I can assure you after I pay off my credit card I will be cutting it up. I am very disappointed that you discontinued your business with Mike Lindell, My Pillow company. If you were smart you would know to stay out of politics and keep your mouth shut and just sell products. Many others feel the same however won't tell you but stop shopping at your company. You should be ashamed.

Desired outcome: Reinstate My Pillow products and stay out of politics

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Jackie Bonadio
US
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Jan 30, 2021 12:20 pm EST

I agree with previous comments. Canceling the MyPillow products is only politically motivated. I think you do not know your customers. Kohl’s has always been the first place I go for most gifts and products for my family, but will be adding my displeasure to friends and family and encouraging them to not shop at Kohl’s until policies change. You are a retail place, not a political entity.

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C
8:05 am EST

Kohl's Cancel Culture

You will see a dramatic decrease in purchases from me due to your cancellation of My Pillow and attempts to silence conservative voices.

I received an error saying my complaint doesn't have enough words in it to get recognized so here are some more!

No more Kohl's purchases for me! Or Wayfair, or Bed Bath and Beyond or any of company that thinks they can influence my purchase by canceling products due to political reasons. I will direct from the companies, eliminating the middle man and reducing your profits. Keep it up. You will fail.

Desired outcome: Your sales plummet drastically

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Pamuler
Bath, New York, US
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Jan 31, 2021 12:46 pm EST

They are losing my business too.

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K
5:29 am EST

Kohl's Dropping my pillow due to political views

Shame on you kohl's for getting into political sides, we will no longer be shopping at ur store! There's 80 million shoppers that will be dropping accounts! Good Luck !

Desired outcome: Letter of apologies to Mr. Mike Lindell.

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9:34 am EDT

Kohl's croft & barrow classic tee (shirts)

Very unsatisfied with quality of these t-shirts. They tend to stretch out of shape and generally wear out fast. would appreciate more high quality products that are made in America.

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12:27 pm EST

Kohl's Not carrying the Company My Pillow products!? Carrying marxist terrorist company BLM apparel!!??

I need to confirm the truth of this, before I cut up my Kohl's card and never set foot in a Kohl's store again - please respond if this rumor from "influence news" is accurate;

Corporate Kohl's is actually dropping carrying Mike Lindel's My Pillow product ?!

And is it true Kohl's HAS BEEN CARRYING multiple apparel & products from the marxist terrorist organization BLM ?!

If that is true-Does corporate Kohl's realize what they have done?! What Kohls has helped to fund all these months if it was and is carrying apparel from marxist terrorist organization BLM?!

Good God - I can't even believe this would be possible - is Kohl's anti Christian? Pro Satanic?
Please inform me of your associations.

Desired outcome: Discontinue BLM association - you are funding a marxist terrorist organization. Get back with carrying My Pillow products!

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Helen Wolff
US
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Jan 28, 2021 3:35 pm EST

I AGREE WITH THE ABOVE. If Kohl's has stopped carrying Mike Lindel's products, because of his support, then I guess that means that they don't want business from all customers who are Trump supporters. Is this True Kohl's ? Please respond so we know.

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4:02 am EDT
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Kohl's Politics over Customers

I too will NOT be purchasing items from Kohl's in the future due to cancelling the My Pillow products! It is VERY disappointing that a company would choose politics over customers! I plan to spread the word to others to choose an alternative store to do their shopping. Why do you feel that you have to bow to the leftist bullies?
Shame on You!

Desired outcome: Reinstate My Pillow products

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3:46 pm EST

Kohl's Cancel Culture Policy

I do not agree with your decision to not sell My Pillow Products do to political differences. Mike Lindell's story is truly inspirational and he employs Americans! I will no longer shop at your stores due to your despicable cancel culture policy. Do you not realize you are on the wrong side of this issue. You are colluding with evil forces! Also, very anti American! Do you not believe in free speech?

Desired outcome: Reverse your policy participating in cancel culture.

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1:28 pm EST
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Kohl's Policy

I will no longer be shopping at your Levittown NY store since you decided to join the Cancel Culture and dropped My Pillow from your stores. Stay out of Politics. You are spitting in the face of 74 million people. Your position is anti American where you are trying to stamp out free speech. I surely hope you reconsider your position since I liked your men's department very much.
Merrick NY

Desired outcome: Restore My Pillow into your company

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9:49 am EST

Kohl's Cancel culture

Please be advised that my family and I refuse to shop in any kohls store due to the fact that we feel that kohl's is bias and promotes cancel culture!
I do not believe that people should be cancelled and their business destroyed just because they think and speak differently than you

When you promote this cancellation of one's life and business you are participating in the evil that becomes communism. I cannot be a part of anyone who believes in this, so I will remove myself from your business and no longer buy any of your products. I will also encourage all of my extended family as well as my friends to do the same.

I do hope that the largest part of the country abandons you for this horrific evil policy!

Desired outcome: No expectation

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9:43 am EST
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Kohl's Cancel culture / Mike Lindell

I have deleted your app and will no longer be shopping at Kohl's due to the recent cancelling of Mike Lindell's products. This is shameful and disgusting. I have shopped here so much over the years but that is coming to an end. There is no way I will support these actions, and know so many people who are following suit. I wonder how loosing business from 80 million AMERICANS will hurt your bottom line? See ya!

Desired outcome: STOP THIS HORRIBLE TREATMENT

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12:22 am EST
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Kohl's Cancel Culture Communism

Kohl's fell for the Cancel Culture of the China Joe's dictatorship of Communism. They are a disgrace. They had the audacity of withdrawing all of MyPillow's product line from their stores, just bc they have political differences. Well, guess what, Kohl's, I will no longer shop at your store. Just who do you think you are dictating who I am allowed to do business with? Mike Lindell CEO of MyPillow is an example of an extraordinary person with Christian values. Something you know nothing about. I heard Kohl's is having financial difficulties and is closing lots of stores anyway. Now somehow you think by getting your name out in the media is going to increase sales? Guess again! I'd rather shop at Walmart bc they have better prices than you do, better values, and do not try to silence me just bc I disagree with you. I hope you go out of business! What goes around, comes around.

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10:19 pm EST

Kohl's My pillow

You have pulled a product off your shelves due to cancel culture. You are clearly racist and politically bias! Trust me, you have lost me, my family and a lot of conservatives because of your steadfast policy of cancel culture that follows the narrow - minded views of your weak minded allies. I have shopped here and my family has as well, but trust that you have put your foot in your mouth by trying to ruin a man's business by pulling his products off your shelves. I hope your stores are the next to be looted and burned to the ground!

Desired outcome: There is no desirable outcome because you only want to appease the LEFTIST/COMMUNIST

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10:29 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I made several payments on line in the space of one month. After each one I received confirmation. However when my statement came I was overdrawn and had a late charge. Went into the store was told to call customer service which was hopeless. The woman gave me a number to call which turned out to be a fax machine. I then called again to make at least a...

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About Kohl's

Screenshot Kohl's
Kohl's is a retail chain offering a wide range of clothing, shoes, accessories, and home goods. They cater to families with products for men, women, and children. Additionally, Kohl's provides online shopping and in-store pickup services. Their rewards program offers discounts and savings opportunities.
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Overview of Kohl's complaint handling

Kohl's reviews first appeared on Complaints Board on Aug 14, 2006. The latest review Losing Kohls cash was posted on Dec 18, 2024. The latest complaint billing was resolved on Nov 01, 2014. Kohl's has an average consumer rating of 2 stars from 684 reviews. Kohl's has resolved 112 complaints.
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  1. Kohl's Contacts

  2. Kohl's phone numbers
    +1 (855) 564-5705
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    Customer Service
    +1 (855) 564-5748
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    Kohl's Charge
    +1 (855) 564-5751
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    Yes2You Rewards
    +1 (262) 703-7000
    +1 (262) 703-7000
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    Head Office
    +1 (877) 342-4337
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    Merchandise Departments
    866-887-8884
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  3. Kohl's emails
  4. Kohl's address
    N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin, 53051, United States
  5. Kohl's social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
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