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My family stayed in room 139 at La Quinta in Lufkin, Texas for two nights. We were told that the rooms had two queen-sized beds, they turned out to be full sized beds. The room had mouse droppings in the bathroom and roaches through the room. I had to shake my shoes out every time I put them on to get the roaches out of them.
We stayed in the handicapped room to accommodate my wife.
The bathroom door was broken and coming apart. We were afraid to take a shower due to the ring around the drain. Even if we wanted to take a bath, there was NO drain plug to let the tub fill with water.
It was hard to get to sleep at night due to the barking dogs and excessive noise outside. Needless to say, I didn't sleep the whole time I was there. This the worse La Quinta I ever stayed at. My son wanted to go to the pool, but the water was green and had algae throughout it. I didn't want him to catch anything from the pool. If there was a way to give a below zero rating, that's what I would give this one. Also, keeping a horribly stinky rolling trash can right outside our room was an added bonus to our experience. It was like walking through a landfill every time we went to our car.
I want a refund for the money I wasted on this room. (That's the LEAST you should do).
Desired outcome: I want a refund for the time and money I wasted on our room. I feel that is the LEAST Wyndham could do for us.
