LBC Express
Reviews and Complaints

Nais ko pong ipaalam sanyo n kulang ng 1 pc. LV bag yon delivery kahapon nov. 7. Ayon sa aking supplier from davao n 3 pcs bag, 3 pcs. Paper bag at dust bag. Ng aming buksan 2 pcs bag, 3 pcs paper bag at 1 pc dust bag. Kyat amng pkkita sanyo ang video at picture kung gaano kalaki ang package pra magkasya ang 3 bags. Trusted po kmi s lbc kyat nais po nmin inform inyo ang davao branch kung paano nila nagpack ang package or number of items n nilagay nila. Naway mabigyan ninyo po kmi ng agaran action dto sa aming complaint. Nakapangalan po ky Luz Beltran at ang napadala reychie vasquez davao city. Package no. [protected]. Yon pangatlong picture ang dapat nakalagay s package kaso wala po yon black LV bag.

Dis is from bulacan galing occ mindoro ang sabione day matatanggap na namin ang pinashipment sainyo sabi sa tracking nio nasa guguinto at di daw mayidentify ang location... Haler lbc may contact number kau na kinuha bakit di nio tawagan taposnnagreklamo sa sender kung saan pinagdalhan anu sabi nananman ngtracking nio kami ang kukuha sa lbc kung san nio binigay anu ba yan binayaran kau for delivery not to pick up nakkakabastos na kau ha... sa susunod ho wag nio nalang kukunin ung contact number ng reciever kong di nio din gagamitin

My Tracking Number is [protected] named to Elizabeth Dollete..I am wondering why my parcel has not yet delivered when in fact I have very precise address written on it..and there is a contact number..why don't the delivery personnels call?I've been waiting for my delivery since Nov.5..Please LBC do something about this..how can I contact the LBC customer channel you are talking about in your website?

[protected] yan po ang tracking no. Nang parcel na nka pangalan kay mark Anthony gargoles, , 15 day na po ang lumipas hindi kp parin ma track yong parcel, , nag message po ako pero wla manlang sagot kong bakit d ko matrack at hanggang ngayon wla parin, , sana po bigyan nyo nang sulosyon ung problema namin kc matagal na po talaga ni hindi ko alam kong san na ang parcel, ,

Order Id Status.[protected]-XEFB
Tracking 03490771XEFB
Ticket ref ID 4988121
I am complaigning about the items that was picked up on Oct 29 and failed to deliver to my buyer on their first attempt Oct 31. I was waiting for a notification if their 2nd attempt via shopee app. The Status says Nov 2 in transit... so I reached out to shopee support. Nov 2, But they failed to respond to me. And I only got a response this morning. Anyway Nov 4 the shipment status was then updated to Expect delivery within today. So I informed my buyer that it will arrive nov 4. I was surprised that the parcel was returned back to me. And there was no notification on the app that it has been returned to sender so I can refuse. There was no 2nd attempt. Did not attwmpt to deliver to the customer and they failed to tag correctly. all taggings were incorrect. Can you investigate the rider or hub whose responsible for this? Its only last night Nov 5 that I received a return to sender tag on my shopee ship status. But tagging says Nov 4th not 5th. So they are incorrectly tagging it to make it seem like theyre doing their jobs. Frauding customers with incorrect information. This is veey frustrating for both me as a seller and for my client as a buyer. She was expecting the items and even stayed home all day from Nov 1-4 just to wait for her parcel. She also availed of her birthday promocode upon purchasing. Now since it appears to be cancelled items which I was not aware of because I didn't cancel. My buyer even tried to extend shopee guarantee. So I wanted to know what can you do about this. How can you help? Items were returned to sebder due to negligence and fraudulent tagging.

Kahapon dapat madedeliver yung akin but nung tinrack ko, 10 am ready for delivery na daw then 1 pm di daw matrack yung location ko. Buong address Naman na nakalagay dun kasama pa baranggay paanong Hindi matatrack? Kailangan na dapat yung laman nun kahapon Kaya maaga palang pinadala na. Thursday palang pinadala na Yun, Sunday na. Anyare? Laging ganyan. Last time nga, umabot NG isang buwan bago ko makuha. Pakiaayos Naman.

[protected] yan ang tracking no. Ko, hindi ko ma track sa site nyo ang parcel ko, 10 days na d parin dumarating ni hindi ko alam kong san na ung parcel ko, anong kwenta nang tracking no. Na yan na d sasabihin sayo not found, kaya pls naman sana ayusin nyo yong nangyayari kc kaylangan kuna ang parcel na yan wag nyo na paabutan nang isang buwan

my tracking number is: [protected]
it said that the recipient is unknown to the given address. and it also said that the house was closed the day before. I waited until now but I didn't got any shipment from u. my address is: 1830 D. G-Tuazon st. Sampaloc Manila, please contact me if the said address was different from the given address. thank you

My shipment is just a local one and it's been a month that i haven't received it. When I track it, it always say that house was closed and no one is there.. oh come on, I am on maternity leave and I'm just at home with helpers and parents around. That is too impossible! Been following it up with the main shipper and it says that its still with LBC so someone called me and asked the details of the house and landmarks so i said everything and yet come nov 1, tracking said recipient is unknown with the given address. How's that? Every mail and deliveries that we have especially from 2GO always arrive here in our house on time. Please make your delivery men work efficiently and make sure they do their job well. Please deliver my shipment asap!

I still Don't receive my parcel for like 10days now, I always calling and following up but still it's on the yakal warehouse.. what's wrong?! Why can't you deliver my parcel?! I have some deliveries from smaller courier but they're able to deliver my parcel in the next day or 2. What's wrong with LBC?! Your shipping fee is SO expensive but you can't deliver it on time and have a good costumer experience..

Young Babae nasa front desk tells me na di daw siya pwedeng maghalungkat sa package kasi trabaho ni delivery man yun. Day-off si DELIVERY MAN ng time na yun. Naghintay nalang ako dumating sa bahay namin ang package. 8 days already since it has been shipped out by the seller. 5 days na tong nakatambay sa Gaisano Danao. Malapit lang namn yan sa amin.Pero hanggang ngayon, di pa rin nadeliver item ko. Baka mablock pa ako sa SHOPEE. COD ang item ko.

Nung paalis na po ako. Saka ko nakita na kulang yung contents na nakalagay dun sa receipt! How rude! So ang maipapadala ko lang eh yung ibang gamit? Papano po yung watch at chocolates? Makailang beses kong tinanong if pwede ba yung ipadala at umoo si guy. This is the worst. Sana po masolusyunan ito at matanggal yung modus na employee na si darren fisaret ng tanauan batangas waltermart

[protected]
Your service is soooo ridiculous. The padala was processed last oct. 29 and to my surprised it was misrouted to cabanatuan which is supposedly for cabantian, davao city. What a negligence! And up to now, I haven't received my parcel yet. What's wrong, are you really true in providing us good service? Or are u just after our payments? My clients are already upset. I lost a lot of money because of your mishandling and I will certainly demand a compensation for this, for the wasted time, effort, money and clients.

I provided all the given information regarding my address but then they failed to deliver. I was expecting the Item since 28 and now when i track it stated " We tried to deliver your shipment but recipient is unknown at the given address. Please get in touch with us through our official customer care channels. Tracking number [protected]. Please contact me on my number [protected].

Putqng ina nyong mga hinayupak kayo gago ka ba ha tanga tanga amputa walang kwenta tatanong tanong ng location eh complete address na nga nilagay ko dun tas lalagay nyo lang sa report nyo sa tracking na unknown at the given address gago ba kayo ha kilala ako sa buong pilipinas mga puki ng ina nyong balasubas kayo magsilabasan kayo mga ulol paguuntugin ko mga ulo nyong mga ungas kayo

Ano bang nangyayari LBC? ang sabi ng sm center laspiÑas Oct 28 pwede makuha ang package. Bakit naging OCt 30 na? Anung kababalaghan ang ginagawa niyo sa mga packages na shiniship namin? Pinapakialamanan niyo ba? Nagkakainteres ba mga delivery boy niyo or mga crew niyo? Hassle ang ginagawa niyo sa mga customers niyo! 5days na inabot ng pinadeliver ko! And urgent yun!

Kapag hindi natanggap ng recipient ko ang pinadala kong phone. Ipapahanap ko ang nagdeliver sa Cebu branch. [censor] kayo! Pati crew ng fooda mart consolacion cebu lbc branch. magfafile talaga ako ng legal actions!

Oct. 24, 2017 nag pashipped ako ng package going to Boracay, the package contains US Dehydrated Potatoes. This package supposed to be needed for menu development on Oct. 26, 2017. LBC personnel in Shaw Blvd. Branch told me that it will take 1-2 days to receive it. However, Mr. Andrew Malarky, the reciever informed us that he hasn't receive yet the products. So what I did, I called LBC hotline, asked what exactly happened to the shipment. They told me that it's in Talipapa branch already. However, it was not shipped, because there's delay in arrival. Oct. 27, 2017, Mr. Adrew called us again, still asking for the shipment. I called the LBC Hotline again, and asked what happened, again they can't give any reason on why our product did not deliverd on time.

The problem is, we will fly to Boracay on Oct. 28, 2017, because Mr. Andrew will do a presentation on the menu. Since he hasn't received yet the product, obviously wala pa sya mapepresent .

Can we refund what we pay for the shippment?

This is such a bad service! I'm upset! this is a lost of business opportunity! we pay for our ticket just to meet Mr. Andrew Malarky.

So what else you can do LBC?

Ano po bang issue sa pinapadelivered? Lagi na lang may shipment issue! Binigay ko na nga yung full address ko hanggang ngayon wala parin? Pakisagot naman po oh? Mag 3 weeks na pong wala yung order ko.

[protected] ito po ang transaction number ko

This is delivery person be looking for to receive the order :) mandy l. Pagaduan.

Address line 1:
Blk-43 lot-1 asia 2 kapayapaan ville. Canlubang calamba city laguna
Landmarks: near triple a building

Address line 2:
Blk-8 lot-14 manfil kapayapaan ville. Canlubang calamba city laguna
Landmarks: store of vegetables, front of olartes pizza store

Thank you :)

What happen lbc? Kahapon pa dapat item ko pero nag update site niyo out of delivery ng 4pm then biglang nom delivery na! Lagi naman may lbc nakakapunta sa bahay nung nakaraan. Now trinack ko then nakalagay may issue na and need icontact customer service channel nag email na ko bagal ng response! Nasisira mga shopee sellers sa inyo integrated pa naman yung company sa inyo mahiya naman po!

Madami na akong issues sa LBC dahil kung hindi delay, hindi nadedeliver ung mga items ko.

Binlock ako ng shopee sa COD nila dahil failed ung 2 deliveries ko.

Matatanggap ko naman un, kung ako ang may kasalanan, pero hindi, kasalanan ng LBC. Maglalagay sila sa status ng page na "Pen No Paymet", nih hindi ko man lang sila nakausap o nakita man lang. Naka ilang tanong ako sa guardhouse kung may naghahanap sakin, wala naman.

Bakit pag Black Arrow, Air21 natatanggap ko? Friendly pa mga personnel
nila. LBC wala. Tss.
Nih hindi man lang ako kontakin na may item ako sa hub nila, na kahit Door to door dapat, ok lang kahit pick-upin ko nalang e.

Wala. Umaasa ako sa wala. Poorest service LBC.

Eto mga Shipment details ng latest kong failed to deliver items:

Order No. - 170911225509ebp - cancelled by shopee / Shipment no. [protected]-PFDL ---- [protected]

Order No. - 170911225509ebm - cancelled by shopee / Shipment no. [protected]-NBWT ---- [protected]

Tapos ngayon, naka pending na naman to,

[protected]

Jusko!