LBC Express
Reviews and Complaints

Lbc express daw? My ordered items has been to their bataan delivery hub for 4 days. And yet, hindi pa din nila dinideliver ung items ko. Ang galing diba? Apat na araw ng natutulog sa bataan delivery hub ang parcel ko!
September 20- nasa bataan delivery hub
September 25 na ngayon tapos wala pa din.
Galing lang talaga.
Yung lbc express dapat palitan yan ng lbc patience kasi you need a lot of patience para hintayin yung mga items nyo.

Tracking number: [protected]

May reklamo na ako sa LBC SM North. Yung document hindi nakarating kay Romeo Alejandro 5th Floor Y Tower II L.L. Liveste corner Gallardo St. Salcedo Village Makati (Tracking [protected]). Maraming beses na kaming nagpapadala diyan sa LBC branch sa Market, Commonwealth Q.C. dito lang nagkaproblema sa SM North branch. Sa Web site ng LBC tracking menu na received daw ni Ruel Manalili subalit walang employee o security guard na ruel manalili. Baka kasi sa ibang building ibinigay ng messenger o naiwala niya yung mga delivery batch niya kasama din doon yong kay Julie Arceo tracking [protected] na ang dahilan incomplete addresss daw (PH9 Blk 12 Lot 15 PKG 1-A Bagong Silang Caloocan City) sa record ninyo maraming beses na kaming nagpapadala kay Julie Arceo wala namang problema, pero sa SM North problema na. Please investigae dapat makarating yung document sa kanila. My CP [protected]

Please kindly discipline the staff of Caticlan Branch! Punong puno na po ako! Lagi akong nagpapasensya kasi gusto ko rin ang services nyu pero yung staff nyu po jan sobrang suplada! My mom already give the tracking # of my package from shoppee which is dapat sana ay for delivery pero antay kami ng antay wala pa rin. Pinuntahan ng Mom ko and I talk that girl on the phone about the tracking #. After that nagdadabog po staff nyu and whispering habang nagdadabog! That’s how you treat your customers? Meron pa pala most of your customers here in Caticlan are complaining about hanging the phone and never answering calls! Thank you! Please aksyonan nyu na po bago mawala lahat ng customers nyu dito! Tumaas ang BP ng Mom ko dahil sa ginawa nya!

Good day po. Mali po yung na type ng authorized person na place, nakalagay naman na sa sticker na:
"TO: PHOEBE JOY C. BULACLAC
Adress: Pigcawayan, Cotabato City"
Pero ang naka lagay sa receipt na pick up branch is KABACAN NORTH COTABATO. Nagalit po kasi buyer ko bakit matagal daw ayun pala mali pagkalagay ng place. Paki settle naman po as soon as possible salamat. Paki basa po to thank you. God bless

This sucks! They said they can deliver my item in a day so I trust this damn courier service. The transaction date was on Sept 18, 2017 but till Sept. 22, the day of my friend's flight to Kuwait they didn't make it in time to deliver. I tried to call them through their webtalk as many times as I could but nothing answer it and I tried to email them so many times and their Customer Relations Specialist, Jenny Rose A. Acorda who is also a worthless [censor], replied ounce telling telling that they are insuring the delivery on time but nothing happened, still my friend left for Kuwait without the shipment! I'm so dissapointed!

good day!sir ako ay umorder sa lazada ng item cod po sya tapus gusto ko sana kunin sa office nila dito sa lbc branch tandag city ang problema yung manager inisnab kaming mga costumer bakit daw apurado ako sabi ko yung item ay recieve at tandag kaya instead na ideliver nila sa akin kukunin ko nalang kase baka hindi ako makuntak, ang response ng manager wala akong paki alam sa inyo maraming akong ginagawa yung order ng lazada ay hindi ko trabaho, strickly kami sa cod ng shopee, lazada no pick up policy, ako ang manager ako ang masunod, biro nyo sir at maam hindi ito ang karapat dapat bilang manager walang galang sa mga costumer.i hope mabigyan po ito ng pansin ng lbc main office.

1 week nakong nag aantay ng deliver laging nag tetex saken na idedeliver today pero walang dumadating saken na package. Hindi ako makaalis sa bahay para lang jan. Mag papaasa kayo ng deliver today walang dumadating! Tapos iiissue niyo house close ? Anong house close ni hindi ako makaalis dito para lang makuha yung package na yan ! Paki ayos to please lang !

Napakawalang-kwentang services. Umordee ako sa shopee then lbc yung magdedelivee. Ang tagal kong hinintay na madeliver yung item lagpas 2 weeks walang dumating then malalaman ko na lang bumalik na pala sa seller yung item. Di daw malocate address. Full address na yun with number di pa rin nalocate di sana tinawagan nila. Ano pang purpose at hiningi number kung di naman tatawagan. I didn't receive the item na inorder ko sa shopee thrice dahil sa kapalpakan na service ng lbc lagpas one month na kong umorder pero bumabalik sa seller again dahil sa poor services ng lbc. Hindi manlang nagtry na hanapin kami para madeliver yung item or just simply contact me para kung sakali maguide. Pero wala I didn't any call and messages regarding dun sa dedeliver.wala manlang update.sana naman gawan nyo ng paraan yan tawagan nyo ng mahanap nyo location!

My package from tv shop is not been delivered to me by lbc candon branch and they didn't even inform me about my package if they cannot deliver it! My 1st package was sent back to the sender because they cannot locate my location now the 2nd package is been the same! How can it be if the address is written on the box and the contact number as well!

Hi I have a parcel delivered last September 18, 2017. Was expecting it all day yesterday (September20) to be delivered to the destination address but when I tracked the parcel it said there was a request for postpone of delivering to the destination address. Why these things happen? The parcel is important & the customer is already expecting it. Track # [protected]

[protected] ayan po yung tracking number ko, september 18 po pinadala sakin ng sender yung item na yan, ang sabi po sa Lbcexpress SEPTEMBER 20 Ready for delivery. Please expect delivery within the day. naghintay ako buong maghapon kaso walang dumating then ang sabi "Shipment issue. Please get in touch with us through our official customer care channels."
ano pong ibig sabihin nun? sana po may sagot po agad kayo.

This is michelle memije obido bakit po hanggang ngayon hindi pa din nadedeliver yung passport ko sep 14-19, 2017 po and delivery date. According sa dfa megamall, yung sa passport ng husband ko dumating nung sep 18 at yung sa kin po hindi man lang nadeliver ng lbc sa 1480 governors drive bancal carmona cavite... Hindi ko po alam kung ano na status bakit hindi dinedeliver ng lbc. Kung puwede po sna matulungan aq pano n ang passport ko sa lbc pkicontact naman po ako sa [protected]... Please

Yung tipong ngayon dapat ang delivery ng item na inorder ko, pero kahapon pumunta ang rider nila. worst is, hindi ko na receive yung item kasi hindi ko agad napansin ang message at calls ng rider coz i really am so busy the time his trying to contact me, and expected ko na this day yung delivery as stated in my order info. ang malala pa, ang sarcastic ng way of response ng rider sakin thru msg though im making apologies naman. so, ako pa talaga ngayon ang kelangan mag adjust sa kanya?! like, wtf?! ok naman sana na early on the expected date sila nagdeliver pero uso naman siguro ipaalam muna na idedeliver na nila diba?! tapos dagdagan pa na hindi man lang siya nagtanong tanong kung saan banda ang ganito ang ganyan or kilala ba nila si ganito si ganyan. tapos makikita mo sa shipment info nila na "DELIVERY FAILED. INCORRECT ADDRESS." the FVCK! seryuso?! im really am disappointed sa service nila. then now, wala man lang paramdam?! sige lang, sa inyo nalang yang item na yan. kayo na lang din magbayad sa seller ha. 😏😏😏

bakit po hanggang ngayon wala pa din yung order ko? september 9 pa ko nag order sa lazada thru lbc pero hindi ko maintindihan service ninyo, nasa camarines norte ako, napunta ang order ko sa laoag city, medyo nakakainis na ang services ninyo po, pagkatapos sa laoag pinunta naman ang order ko sa SCS returns, paki update naman po ng order ko kasi nakakaasar na yang ginagawa ninyo, salamat. ang order number ko sa lazada kasi e-shopping po yun ay [protected], ang tracking number ko naman sa lbc ay [protected]

I ordered a keyboard from lazada on Sept 8, 2017. Here's my tracking number [protected] on the keyboard. It says "Ready For Delivery. Please expect within the day." Sept 13, 14, 15, 16 and 19 saying my item is ready for delivery. BUT NO. It still hasn't arrived my keyboard. I'm so frustrated since I have to do a thesis due next week Monday. 🙄🙄🙄🙄

sender: Philip garcia
recipient: Norienne Alvarado
tracking number: [protected]

expect ko po kahapon na darating na yung product ko. pero till now wala pa din po.
please contact me: [protected]/
nsa work po ako mother ko po ang always nasa house, so expect ko po na sya makakareceive. eto po name nya Edna Tandang Alvarado or contact nyo po sya [protected] kapag po nsa area na po kayo. thanks po.

Nakalagay sa tracking number ko:[protected], september 18, 2017. Expect to deliver within the day! Eh, buong araw ko na hinintay wala pa dn. Tapos makikita ko received by set na daw? Ano ibig sabihin nun? Nakakadisappoint akala ko makukuha ko na ung product ngayon! Ilang beses ko na tinawagan seller. Wala padn! Nakakainis na! Hays sana ayusin nyo!

Tracking number:[protected]

Bakit hindi maideliver napaka imposible na hindi mahanap add. Namen nkapag deliver na kayo dito dati wala ba kayong record ilang araw na un at ilang beses naring ngyayari na bumabalik sa seller ung mga inoorder ko dahil sa ganyang dahilan sana naman maayos nla serbisyo nila kung pde sana ako nalng pick up sa office nyo para matapos na nakaka stress lng

Nakaka disappoint talaga tong LBC kasi nag order ako online ( shoppee). Sept 12 Ang arrival ng items ko iyon iyong nkalagay . So mayamaya nagtxt si kuya ng lbc na ihahatid daw nya iyong items ko so happy namn ako, so nag reply na ako Kay kuya anong oras Ang sagot Lang nya Basta madedeliver nya .. .hanggang sa naging Gabi nalang well tlga akong na tanggap ng txt. Kaya early in the morning nagtxt ako sa kanyawhat time I deliver ni kuya. Sabi nmn nya na maghintay2 Lang dw ako kasi may magdedeliver noon tas absent dw sya. Kaya ako na beasode tlga ako Kaya pumunta ako sa banilad branch Ang Sabi Lang nila Hindi dw nila hawk iyong order ko need Kong mkgpag communicate sa driver. Kaya galit na tlga ako hanggang sa tini txt ko tlga si kuya by Thursday, Fri and sat di na nya ako ni replayan😠😠. Hanggang nkalagay sa status na ibaabalik na Ang items ko . .nakakalungkot tlga..ng dahil sa driver nla napapahamak Ang taong matinong nki pag transact sa kanila.

I am really disappointed with your service. I had 3 transactions from shopee that has been cancelled because of failed delivery. And the latest was just today 09/17/2017 tracking no: [protected]. The reason why it has been returned to seller is because the person they've asked didn't recognize my name. That was really lame for our barangay has three zones, it's kinda huge so some people can't really recognize me by name. I put a landmark on the address you should've just tracked it and I have had my contact number listed so should've just contact me instead. I've contacted your customer service hotline but then no one could resolve the issue. You really have to take action for this matter. I hope you can fix this issue and try to provide better service. Thank you.