Menu
Login
Their rebates really are a scam. I don't mind that what they give must be used in Menards. What bugs me is that the rebate must be mailed in usually within a week later, must include the original receipt, you must create and address your own envelope, and then you still need to wait 6-8 weeks. This type of unnecessary overhead demonstrates that they really do not want people collecting on those rebates.
The complaint has been investigated and resolved to the customer’s satisfaction.
I always get my rebate on small purchases. I have made several $[protected] and received nothing. They hate to hand out the big rebates.
As far as Menards rebates- I don't quite understand what others are complaining about. I have received all of the rebates I have mailed in. Many don't even take the full 6-8 weeks. We purchased premium cedar privacy fencing (big project!) and received a rebate check for over $330! Happy about that! Sure, have to use it in Menards but that shouldn't be hard. They don't have an expiration date. Just make sure to keep in a secure place just like you would do cash. I can't understand why anyone would ever put in their pocket and then end up washing. They have a barcode that needs to be scanned when using so why would you fold up and put in a pocket...and then forget about it ? That would be your fault not Menards.
I have never had a problem with Menards rebate program. I mail my receipts upon purchase and receive a rebate check in the mail. There was only 1 time I didn't receive my rebate check. I contacted the rebate center by email with the check information found on their website. I explained that I had never received that specific rebate. And Viola...I received a replacement in the mail. Doesn't get much easier than that.
It seems I'm in the minority here. But for what it's worth, I've already received over $1000 in rebates in just the last two months. And another $250 is on its way. I have had absolutely no issue with getting what I'm owed. (Yes, I've spent a LOT of money there this summer.) My experience seems to disprove the theory that Menards won't pay out on big purchases. I love Menards. And while I agree the whole rebate process is a bit cumbersome, in my opinion it's well worth it. It's too bad others are having trouble getting their rebates. But I just don't see a big conspiracy to cheat people.
Rebates should be used for our own purpose and not back to the store. And they shouldn't be deducted from the return price. They are different than coupons and sale prices. I rebated and couponed for 20 plus years. Rebates are not to be used like this. I will not be back to a Menards...ever.
My mother-in-law had my husband go to Mernards for to buy some fence panels. She was spening hundreds of dollars there. She was under the impression she was going to receive 11% off her bill at the register. That is the amount she budgeted herself for. She is retired and watches every penny. The commercials and newspaper ads never says it is in the form of a rebate and you have to wait 8 weeks except on very small print. Very misleading and Mernards that is shameful! There should be a class action against them! I will never shop there!
What you don’t understand is that they have that waiting period for people to return items and adjust the amount on the rebate if needed.
If they give the rebate instantly why wouldn’t they just adjust the price at the store. Waiting 6 weeks for it when all it’s costing you is a stamp is not the end of the world. I’ve collected over 2500$ in rebates. America is so impatient.
There is a class action suit. Many thousands of people haven't received there rebates. Its a big racket. Menards should be shut down for FALSE ADVERTISING.
Scam? Come on people. I’ve done dozens of Menards rebates over many years for a total of $3000+ in rebates. NEVER a problem. Doesn’t bother me in the least that I have to use rebates at Menards. Net prices beat everyone else’s. Some kind of online submission would be nice but presumably in due time. I’m sure their business model assumes some significant percent of people won’t submit the forms, but I’m cheap enough that I don’t let thousands slip by.
I have been sending in Menards rebate forms since they started offering them. I have never had a problem, even when I sent in form for over $400.
I previously worked for a rebate company. Many times the handwriting was so bad we couldn't process the rebate. Use a mailing label on the form.
Rebates coming in and sit in a mailroom a few days. There are staffing shortages. Everything is taking longer everywhere. Please be patient.
Never recieved rebate even though it was listed it was sent. Big issue is , I didn't write down number on rebate form even so I do have their check number and rebate refund number, date mailed. Need tracking number in small print on rebate form. Cant talk to anyone to resend check. It's only online form with a tracking number which I don't have but all other info I do have. BIG SCAM!
I agree that this is a scam. My issue is similar to yours.
I mailed in the rebate, and have now checked the status. It shows that the rebate was mailed. However, I never received it.
Because I knew that something could go wrong, I made a copy of everything that was mailed. So, I have all of the information. However, in order to reissue another rebate, Menards states that they'll charge a $6.00 fee. My rebate was only for a little over $10.
I definitely believe this is a scam. This is my first time attempting to use this rebate program. Not only do they require everything that everyone has already stated, and not only does it take a long time for them to process, mine just got lost in the mail? Not likely. Especially when this is also the case for so many others.
I was willing to jump through the hoops, fill out the form, and everything else. However, it's an issue when a lot of people don't receive them, and they charge a reissue fee. It just smells like a scam; where they issue some, while lots of others get "lost in the mail", and they charge a reissue fee.
At least I now know. From now on, I won't bother to consider the rebate price, when making a decision of whether to shop at Menards, or someplace else. At least I now know that it's basically a scam.
I have no problem with Menard's rebate program. I save up a few rebate receipts, fill out the form, which is only a small nuisance, wait a few weeks and get my rebate. Yes, it can only be used at Menard's. What do you expect? They're not Santa Claus. Of course, they want to encourage shoppers to return to the store and they will give you 11% of your purchases to do so. If you pay attention, you will note that if you buy merchandise with your rebate, you can return that receipt and get 11% rebate off of that! If it's too much trouble for you, don't bother with it. Give your rebate receipts to someone else. Thank you, Menards.
Susan,
Please read the original email John wrote. He stated he did not mind that the rebate only could be used at Menards. I'm glad you have had a great experience with rebates, but it is undeniable that Menards has an issue with some people getting their rebates. I have had several go missing, and not by the postman, as the rebate international site has no information on ever receiving the rebates. Ok, so this might occasionally happen, but not at the frequency that many people have reported. And how do you explain large purchase rebates that are the only ones I seem to never receive? I always receive the small value rebates but have not received the last two rebates where the purchases were over 1k. And these were online special orders where Menards email me the rebate, and I sent them in before ever receiving the product.
Consuming too much wine makes you miss entire points, Karen. Just sayin'.
I have extremely neat handwriting and very carefully fill out my rebate forms before sending them in. I never used to have a problem getting rebates but over the last year I haven't received any of the rebates I sent in for - for a total of over $300 dollars. I have no issue with the fact that the rebate needs to be spent at Menards, but I feel like they bank on people forgetting about the rebate and don't want you to follow up before 10 weeks after mailing. I try to follow up and they want me to show proof - well, I sent that in the mail as requested. I don't buy that all of those envelopes have been "lost" by USPS. And if you use the receipt look up online, it says you can't use that receipt for rebates. It is just so complicated compared to most stores rewards programs. I think I'm better off shopping elsewhere.
Many postal workers are stealing these. It’s clearly obvious that it Menards rebate check. Multiple mail carriers have been charged with theft of these. I’ve received ALL of mine. My friend has received NONE of theirs. Ever. For several years.
She is missing a big rebate check that was issued and sent out 2 mos ago and never showed up in her mailbox. She needs to file police report, etc. to begin process of figuring out where her mail keeps going……but I’m fairly certain her mail carrier has been shopping at Menards for years.
Of course it's a scam, but people are getting wrapped up in the wrong issue. The root of the problem is false advertising. They falsely list rebate items on their website as costing 11% less when in fact the only way that item could be discounted is if you already posses a rebate from a previous purchase. They should not be advertising a discounted price because you do not receive a discount at the time of purchase. Obviously the advertising laws in the states that Menards does business are weaker than in other states where they do not operate. The only way things will change is if you push for stricter legislation otherwise corporations will take advantage of any hole they can find. America was founded on the right to fool the masses in order to pad your own pockets! Wake up people.
Agree that the 11% rebate is a scam. You're not really saving money on anything because when you get the rebate, it's in a store credit which you can't cash but only to spend it more at Menards. Basically you're giving the money you saved right back to Menards.
Menards is full of donkey doo doo.
I guess I am in the lucky ones category, although the largest rebate I have gotten was $140...But I have received every rebate I have submitted, even ones sent past the final mailing date. I send them with ones that aren't outdated and get the rebate, always, at least so far, and I have been submitting them for several years. I even sent a few that had been missed, and were all outdated, a week or two before Christmas (2022), when they are technically done accepting them for the year. I really didn't think I would get anything back. Was happily surprised when I received that rebate at the end of Feb this year. Being an OCD Accountant, I fully document everything, just in case. I copy the receipts and form, and notate the mailing date, but have not needed it up to this time. As for having to spend it at Menards, it doesn't bother me a bit.
I honestly hope that Menards makes it right with all those that haven't gotten what they are owed, though
It's even worse than that. Aside from having to invest in stamps and envelopes with which to send off the receipts for the "rebate", which only breaks even with larger purchases at best, the "rebate" is only good for in-store credit on future purchases from Menards.
It's a blatantly obvious marketing ploy, one that doesn't really provide any sort of discounts to the general shopper. It's meant only as a means for Menards to appear as though it's offering deals when, in fact, it's offering nothing more than smoke alongside already bloated prices.
The real kicker is that, for most of rural America, this trash box store is the only source for building supplies within a 50 mile radius. And they know it, which is why they charge whatever they want while pretending they're actually competing with other retailers. They are, for all intents and purposes, a solid joke in the home improvement retail sector.