Menu
For Business Write a review File a complaint
CB Online Shopping Light In The Box most likely a fraud site from china
Light In The Box

Light In The Box review: most likely a fraud site from china 14

V
Author of the review
6:57 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

1. Store uses a fake McAfee security seal
2. Site owners use shills to put good comments on Sitejabber
3. Total lack of company and contact details

Most likely a fraud site from China.

14 comments
Add a comment
C
C
Cajpan
SE
Send a message
Dec 05, 2012 7:06 am EST

I've made purchases on Miniinthebox several times and have been satisfied every time. It's not a fraud site.

G
G
Göran
SE
Send a message
Jan 16, 2013 6:46 am EST

Ordered items from Miniinthebox 27/12 2013 and received the goods 14/1 in perfect condition. Its not a Scamsite. I live in Sweden

T
T
ts3763
Loveland, US
Send a message
Apr 04, 2014 1:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have ordered several items from this website and have received everything ordered. I am a repeat customer of this website and although I have had problems with some orders the company has responded quickly and resolved any issues. However, in my experience with this website I must recommend that you do not use a major credit card for purchases; it appears that information is being skimmed from this website and after having my credit card number changed twice I will never use that card at this website again. I recommend that you use a debit card for purchases from this website. I haven't had any problems in doing so. Overall I feel this company is trying to do the best that they can in customer service but is encountering phishing/skimming issues; be careful with the method of payment you use.

G
G
Gregorius Iqnyte
NL
Send a message
Aug 07, 2014 2:17 am EDT

I recently purchased 7 LED lamps at miniinthebox dot com for 30
bucks, because they were presented as very cheap and good quality.
I had 2 shipping options: one slow delivery, about 2 weeks, and one
fast delivery – at an extra of 10 bucks – within a couple of days. I
took the second option.
Indeed the LEDs were delivered by UPS at my door with a few days, but
lo and behold, I had to pay 20 bucks of customs tax and VAT!
That miniinthebox dot com does not explicitly mention on their
web-shop that the LEDs would come from China requiring customs tax to be
paid.
This is a fraudulent scam web-shop!
I will never buy anything anymore from them. Ever!

J
J
JED207
SE
Send a message
Mar 02, 2015 1:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Be aware!
I bought some LED lamps from them. The price and shipment was OK but the products were absolutely terrible. I have never before seen anything like that in electronics. The items were marked with false safety (CE) certifications and had no "glass bulb" protecting the electronics. The light emitting diod device were dangling loose from all the LED lamps.
Finally, if you appriciate recieving never ending spam in your e-mail box, then you should register and buy from Miniinthebox.

M
M
Misty Slightam
Seattle, US
Send a message
Jun 09, 2015 1:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have ordered 4 or 5 times, (1 time shame on them 2 time shame on me), kept thinking it was me being difficult. 2 orders have arrived, the last one was from March got it in April. I forgot about my 3rd order as I hadn't received it. I seen the pop up and looked on the site, ordered a few things, happened to look up my orders. I had paid and it was being shipped, still have to received it and it has been a month.
I got confirmation a week ago re: payment received and will be shipped soon. However, that was my 2nd order- paid and received! Trying to contact them was horrid! I told them this is completed, why are they sending this again and I had better not be billed twice.
I need to find out how to check my Pay Pal account make sure they are not billing me over and over. I received another one of there
confirmation on my 1st order and they said it was the light in the box, they are not billing but I forgot what it was. I am getting worried and finally, after seeing all the comments, I am not going to trust this site and not order any more.

H
H
Henx
Sweet Apple Acres, US
Send a message
Jun 14, 2015 7:05 am EDT

Made a purchase and received my order. Only problem is that the site will not stop sending me "promotional newsletters" even though I've unsubscribed from them every way possible and even changed my listed email on their account management. Do not use a real email address if for some reason you need to use this site.

P
P
Pacha
SM
Send a message
Jul 05, 2015 4:54 am EDT

First: they do non specifiy that they are selling from china so the shipment is delayed an charged for custom fee
Second: even if i have *NOT* subscribed to any "newsletter" of maillist they are sendin tons of spam *dayly* even if i have "unsubscribed" just as @Henx did
Third: no way to contact them
STAY AWAY

A
A
1485710
mini sucks, Maine, US
Send a message
Jul 08, 2015 9:51 am EDT

They are a spamming website. Once they have your email they never stop spamming you!

R
R
Reviewer39884
Send a message
Nov 20, 2015 4:55 am EST

Once you have ordered (thet do not scam, you get what you paid for) they ll spam you until death. Even on your mobile phone and the unsubscribe links do not work (neither on phone, nor on emails)

N
N
Neris Kurtis
AU
Send a message
Feb 04, 2017 8:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Once you have ordered then your money is taken straight awa but nothing else is real. And you who revievd the complaint work for them too.

N
N
Neris Kurtis
AU
Send a message
Jan 31, 2017 5:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

If you want to be scammed for something that you buy online, but never arrives, than this site is exelent scamy site to buy.

N
N
Neris Kurtis
AU
Send a message
Jan 31, 2017 5:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

If anyone wants to be scammed by "MiniIn The Box" then he/she needs to go on 'Mining the box' and buy something that never arrives.

N
N
Neris Kurtis
AU
Send a message
Feb 04, 2017 8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MinIn The Box is an International online SCAM Company. All the good coments are shills, dont belive them.
I ordered some watches (3) from them that never arived. And the Corespondence to them is all automated that is never ends and is fruitles. If yo don't want to be scamed by them, Then give them a miss and keep your money safe.

View 0 more photos

More Light In The Box reviews & complaints

Light In The Box - terrible return/refund policy 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - bad business practice 74
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - poor customer service/dress made wrong the wrong size! 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - do not use this company! 256
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Light In The Box - email scam 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Light In The Box - 3 dresses 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Light In The Box Contacts

  2. Light In The Box emails
  3. Light In The Box address
    Beijing, China
  4. Light In The Box social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  6. View all Light In The Box contacts
Light In The Box Category
Light In The Box is ranked 48 among 1606 companies in the Online Shopping category