Pizza Hut’s earns a 1.3-star rating from 2965 reviews, showing that the majority of pizza enthusiasts are dissatisfied with their meals.
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Pizza at its worst
Anytime any pizza
Date 30/05/2022 time: 910pm
This is second time happened and we are not at all call it as pizza since it is not able to be cut. It is undercooked and soggy while taking out as slice for eating. All the toppings looked abnormal level for eating. So we separated them before consuming. This is our last Pizza Hut pizza forever. Good bye.
Service charge
why is the west covina pizza hut charging a service fee of 10% for dining in and pick up?
Incorrect order
We ordered stuffed crust pizza and the pizza looked as they left something out. The pizza had ingredients in the middle, but none along the side of it. I order extra cheese every time, and the pizza was missing it. This is the second time this pizza hut has screwed up an order. It was ordered on May 23. I picked it up around 2:30-3:00.
Desired outcome: I don't want a refund, maybe another pizza.
paid but no confirmation of order [protected]
My name is Viji [protected].Yesterday evening I made a payment of Rs 1067.86 to pizza hut india devyani international limited Bangaloreat 8;02 22 May 2022
and Rs 1275.76 to pizza hut india devyani international limited Bangalore at 8:38 pm on 22 May through paytm wallet.Payment is successful but no confirmation of order.Money not reversed to my account.pls check
I ordered a pizza which was completed but not delivered
I ordered a pizza which I specifically asked if they were still delivering to my area which is literally 7 minutes away. They regularly deliver to the Lake area that’s 5 minutes down the road from me. She said yes it’ll be there in 25 minutes. I got a call from a cell phone number saying that their manager said she couldn’t deliver my pizza but I could pick it up. This was 20 minutes after my order.
Desired outcome: Anything
Pizza hut $10 deal commercial with craig robinson
The newest Pizza Hut commercial (5/22) with Craig Robinson for a $10 deal
is a prime example of bullying by mocking how someone expresses themselves.
Children and adults are picked on by more dominant personalities all the time
just by the way they speak.
There should be a longer version of the commercial where Craig apologizes to the guy sitting playing the video game.
Desired outcome: Please revise commercial.
Delivery boundaries
Why does Pizza Hut Not deliver to my address anymore? The one in Invergrove Heights Always delivered to my address! Is it because I’m trying to place an order when it’s closed? WTH? Thanks.
Over payment of Tax
I was placing an order from your deals for a pizza with 3 toppings for $10.00, on the app. However at the check out I was charged $1.05 tax, which let me hold on my order.
The tax in South Dakota is 6%, and therefore my taxes should be only 60¢. Please correct your app since charging people extra taxes not given by a law is a crime.
I hope this matter take your immediate action.
My delivery order
So I ordered 1 bbq beef and onion pizza, 1 chips, 1garlic bread, 1 L&P and 5 spicey wings.
For starters my pizza was squashed when it had been delivered it also didnt come with the mayo drizzle on top (this has happend 3 times in a row now), my garlic bread was hard like it had been sitting for awhile or been re heated same with my chips (my kids didnt even want them) my order came to $43.44 and I was highly dissapointed
Desired outcome: I would like to recieve a refund
Customer service at Taylor, TX location
I placed an order for contactless curbside 5/15 at 6:39 pm because I would be picking up the pizza with my newborn. I arrived at the designated time and place to pick up my pizza and tried to call. After calling four separate times (because the calls timed out) over the span of 15 minutes and seeing four other people and a delivery girl walk out with their...
Read full review of Pizza HutPizza/late in delivery time more than 1hr and 30 min
i made order from pizza hut website https://www.egypt.pizzahut.me/en/success/42842521/c2FtdGltZXhAeWFob28uY29t
order confirmation No.-[protected]
and they should deliver it on 2.30 pm but till 3.30 pm i didn't receive it or even receive a call to tell that , there will be a delay ,
can't find anyone to contact even i called hot line 19000 and they said the someone will call me and i didn't receive a call .
order cancelled. my money?
Made an online order on 1May 2022 for 5:45pm delivery
receive a call at 5pm that the oven at store is not working
my order was cancelled was told that refund will be done with 3 - 5 days
today it's 11 MAY 2022
nothing was done. no curtesy call or update by store manager.
I txt on 9 and 10 May. and was told that the store manager will contact me.
no news.
what's happening?
Desired outcome: please refund ASAP.
My order was wrong!
I ordered 8boneless bbq chicken wings from York NE Pizza Hut on 05/09/2022. I got home and had no wings at all. No one said anything and I live almost 30 mins away. When I tried to call no one answered so I am not happy.
Desired outcome: I want a refund!
Missing ingredients
Order 2 of My Box with 5 wings. When to pickup, only 2 person, 1 making pizza the other boxing them. I was ignore for a god 5 min before he came and give me my order. But the insult was that 1 box only had 4 wings. Didn't notice before getting home. I try to call the store R33218 Southdale in Winnipeg. Was put on hold, after waiting 9 minutes I give up. Domino has a better service. I'm done with Pizza Hut.
Customer Service
On April 29, I put in an online order for pizza at the 233 harwood hurst, TX location. When I arrived to the location the manager (what I assume was the manager. She did not introduce herself but came over after the first employee asked her for help) informed me that Pizza Huts app was horribly glitchy and has been sending orders to the wrong locations. She proceeds to take another order charging me more for this order. I came back 20 minutes later as instructed and my food was still not ready. I was asked to get out of the way (drive thru) if another customer came through. Well, another customer came through and as I was pulling into a parking spot one of their delivery drivers came flying in and took my parking spot. At this point I had had enough. I looked up this specific location and it had one star! One of the reviews even said the last time they ate there they became ill. I asked for a refund and left without any pizza. I still have yet to receive my refund, but somehow received the refund from the other order.
Desired outcome: I want my refund that I was promised by the manager a week ago!
Hard overcooked
All and I mean ALL pizza huts anywhere near Chattanooga overcook the pizzas. The center turns up like elf shoes. The cheese sticks are so brown and dry on top, they in no way resemble cheese sticks from years ago. This has went on for YEARS. The last and only place I can get a pizza that can be eaten is in Crossville Tennessee. Over an hour away. I just think if I had managed these places there is no way I would allow such to be served with my name on it. Ridiculous. Years. All of them.
Pizza and cheese sticks
I paid 82.00 for pizza and cheese sticks. Extra cheese on all pizza's bet the cheese never got up to the crust. The cheese sticks was a pizza dough with cheese on it. I called the pizza hut that I ordered it. They said the cheese sticks are only for single orders where I doubled mine. It didn't look like the cheese sticks I ordered. I ordered on my daughter's Birthday 04 29 2022.
Desired outcome: Please refund
The Pizza hut outlet manager at Regallia Mall, Bhubaneswar
I had visited the mall on Friday i.e 29th Apr evening and thought of ordering a quick bite for our kids through the outlet.
I just ordered garlic bread and to my surprise the store manager asked us to wait for 20 mins. However considering the rush we understood but when we enquired after 25 mins still the process was not initiated.
To our surprise the order no was not even displayed in the monitor. Enclosed the respective bill copy and screenshot of monitor for ref.
When we asked the store manager, instead of accepting the mistake of missing out he started arguing with us and had the audacity to tell us that please go and complain and nothing will happen to me.
Just wanted to check if this is the kind of behaviour expected from a brand like " PIZZA HUT", and there were many such unpleasant customers on that day.
Would request to please take necessary action on the guy and at least to ensure we as customers are heard of.
Its more than 48 hours now, can i have some update. Undoubtedly this is the reason why Pizza hut is losing its market share and slowly it will be diminished.
I don’t think they even look at these complaints. I haven’t seen a single issue responded to let alone resolved.
PIzza
1) After an apparant complete changing of staff earlier this year, the pizzas are not even as close to good as they use to be. They now taste like they have an 'oily' coating; uch...
2) tried to order this pizza like I always have on line, but your website would not let me "LOG IN". Kept getting a 'Circle with a slash' thru it. Need my points added to my account.
3) Tried to complete the 'customer servey', but there was no CODE: # on my receipt, only an Appr Code 94856P; which was not accepted.
Call me at: [protected] Thanks, Jerry
Desired outcome: Would like points for this purchase added to my account. '[protected]@aristotle.net'
I did not receive my order
On 04/20/2022 I attempted to send my boyfriend a pizza from Pizza Hut(9124 Camp Bowie West, Fort Worth Tx 76116) I placed the order online at 9:39 pm, I realized I didn't add the apt. number so I called in and spoke to a worker and she edited the address. The estimated time for delivery was 10:40pm, by 11:15
I called to check on the delivery time and the store was closed.I spoke to someone the next day 04/21/2022 I was given a store credit I was told I could use anywhere, I placed an order by where I live in Dallas went to pick up my order & I was told I could only use my credit at the store that gave it to me. My Boyfriend tried to place an order at the original store the same day and was put on hold for 20minutes then the call was disconnected. At this point I just want my $ 36.79 back.
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About Pizza Hut
Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.
One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.
Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.
Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.
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Pizza Hut emailscustomermaniac@pizzahut.com100%Confidence score: 100%Supportfeedback@pizzahut.com100%Confidence score: 100%Supportcontact@pizzahut.com100%Confidence score: 100%Support
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Pizza Hut address7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
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Pizza Hut social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 20, 2024 - View all Pizza Hut contacts
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