Pizza Hut’s earns a 1.3-star rating from 2965 reviews, showing that the majority of pizza enthusiasts are dissatisfied with their meals.
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non delivery of pizza
I ordered Pizzas for Dinner vide order details as follows Order ID: [protected]
on 7 April 2020.
After waiting for more than 1 hour, I called up the call center number only to be told that my order was cancelled and was instead referred to the branch which was supposed to deliver my pizzas.
No response from the branch / called up the call center again and this time the agent promised to call me back, which he never did.
After a 1 and half hour wait we ordered Pizzas from Dominos who promptly delivered.
Pizza hut was extremely unprofessional and I would never again order from them!
Absolutely useless guys with no decency or customer service...
they asked my address and replied rudely by saying they don't deliver and they cancelled my order
I ordered pizza on the helpline number at 7.30pm from AL Rigga Deira. They gave me Salauddin pizza hut number [protected] order number 80337. After half an hour I called to check the status of my order, they informed they will get back to me. But there was no call back from them. Again I called for the status of my order, they asked my address and replied rudely by saying they don't deliver and they cancelled my order. I called several times to know the reason for cancellation, but no one was attending my call. It's a very bad service from pizza hut staff during this lockdown period not at all happy with pizza hut service
No one was attending my call
I ordered pizza on the helpline number at 7.30pm from AL Rigga Deira. They gave me Salauddin pizza hut number [protected] order number 80337. After half an hour I called to check the status of my order, they informed they will get back to me. But there was no call back from them. Again I called for the status of my order, they asked my address and replied...
Read full review of Pizza HutOvercharged
I ordered the 2 for 1 medium pizzas last night. They are 24.99. The total ended up being 43.95. called and they said I ordered extra toppings which I did not. I ordered 3 on each pizza which is what the special said. I also ordered 2 garlic dips whickh I did not receive. this happened april 5 at about 7 pm. Would like a refund of over charge please. Kathy Kemp [protected]@hotmail.com. [protected].
I'm complaining about pizza hut service center, I called them about two hours ago for pizza delivery but they didn't give any authentic response.
I called him several times in the mentioned time but at every call he asked me that the related brach will call u with in 10 min but no one called me.
This branch is situated in Gujranwala model town.
I'm very disappointed from your service and standards.
Employee behavior
I placed an online order for my grandchildren in Dallas, TX my daughter received a call from the driver saying for a non contact order to take place the order has to be paid for by credit or debit card which I entered all of my card info but for some reason it didn't go through. I called the store where the order was coming from 222 Continental Ave Dalla...
Read full review of Pizza HutContactless service
On website as covid - 19 precautions, It is indicated as contactless service and the delivery person will wash / sanitize hands before delivery and they will wear mask and gloves and a Sanitized stool to keep pizza's at the time of delivery. But it's just publicity.
The delivery person, rides bike and he don't even wear hand gloves. He just took Pizza boxes with his uncovered hand and delivered it to our hands.
service
I really do have concerns about a employee at the greenwood rd location. Delivery driver Nikki Phelps appears to have a skin condition that I question. I heard her telling someone on the phone that she went to the hospital and they told her her skin condition was scabies which is contagious. When you deliver to someone's home you don't talk on your phone.She was also very rude. I will not order from this location again not with people with bad attitudes.
late delivery
I made an order at 9 clock and they said it will be delivered within 15 mintis I called again and ask at 9.45 they said it's in kithchen they will delivers soon again I called and ask about the order at 10.12 they said a story and cannot delivered but still on road delivery is going on they made my food till 9 clock to kept saying this up to 10 clock my two childrence not had the food today will escalated to government take action against out me stress and my family my number is [protected]
Discrimination
My manager wouldn't change my pay when the corona virus started. I'm a server so I was only making 3.75 an hour. I went from making at least 70.00 a night in tips to 10.00 a night.
He did not care that I was the one doing all the work for less then minimum wage
I had an anxiety attack at work and told my assistant manager I was leaving... she was on a personal phone call and didn't respond to me. I was told I couldn't go back because it was job abandonment. No it wasn't. I was and I'm still terrified about this virus and now to make things worse I have no job!
Pizza was totally bern very low topping of cheese
Delivery service was vary good but pizza was bern. Vary low Quantity of cheez toping . Last time my oder is not deliver in 4 hours. I don't mind because his day is a rainy day.
I was treated unfairly
Hi my name is bridget robbins, I have worked for pizza hut for almost a year,. I recently made shift manager. They said they were going to do background check only back 7 years, I agreed I told them about trouble I got into about a year ago they said it should not be a problem., I came to san antonio over two years ago. I had finally got out of a very...
Read full review of Pizza HutSexual harassment unethical behavior payment not received rip off
I have been working under my manager Tammy for over 6 months she has been sexually harassing me calling me names and using foul language letting minor smoke in or own property calling out employees trying to fight screaming at the top of her lungs at employee she's got everyone scared and nervous at the facility she is always talking about fighting someone...
Read full review of Pizza Hut and 1 commentBase is uncooked & the cheese is very thick
Site no : 16859 Al warqa branch. Order no #99, 20040.Date : 16.03.2020.
Dear Sir/Madam,
We ordered ordered large pizza for Spicy Chicken Ranch.We paid 63 dhs.We are not satisfied.The base is uncooked and the cheese is too thick.The base and cheese is coming off separately.There is no taste.
Service fee for cost of operation in California ???
This is a very sneaky fee. When you order in pizzahut's app this fee doesn't show up until the end. Regardless of when it shows up is it even legal? What service or product am I paying for with this fee?
buffet
Buffet today march 15 2020 .2 empty pizza spots and were not refilling until all were gone. No senior discount today only when certain people work. Waitress tried rushing us out as we were waiting for more pizzas . 2 pieces does not a buffet make as we wanted a pizza we liked.Needless to say we left hungry and will not be back. And waitrrss was hurrying us by removing out paper towels while we were still using and sitting thete.. Very disrespectful and i dont like being pushed out the door.
Pizza
I ordered a large thin and crispy meat lovers with extra cheese but there was no extra cheese. I have a picture of it. Does this look like extra cheese to you?
online order no 6191339346
We ordered the following on 7th March 2020 1x Large Pepperoni Feast £19.99 Classic 1x Large The Meaty One £19.99 Classic 1x Cheesy Garlic Bread (4 pieces) £5.19 1x BBQ Chicken Wings (7 wings) £5.99 1x Garlic Dip inc. 1x 7up Free (1.5L) £2.49 50% Off Pizzas. -£25.58 Payment: Card Total: £28.07 The order was incomplete, missing the garlic bread. Then...
Read full review of Pizza Hutpizza
This 9" Supreme pizza was cold, hard, and dry. This obviously was not anywhere close to being freshly made. It more than likely had been sitting under the heat lamp too long. I was in a rush or I would have taken it back for a refund. I expected more from a national chain like Pizza Hut. Pertinent info: store id MIAPHT08, order # 1716, purchase date March...
Order No: [protected] - Not delivered after waiting for 2 hours
Hi Team, I placed an order on pizza hut website at 9:40 pm to AL Khaleez Center Outlet after waiting for one and half hours the order didn't deliver, I called to customer care from they told order will be delivered in 10min and even after waiting for 20 min the order didn't get delivered I again called back to customer care they told this outlet is not...
Read full review of Pizza HutPizza Hut Reviews 0
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About Pizza Hut
Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.
One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.
Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.
Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.
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Overview of Pizza Hut complaint handling
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Pizza Hut Contacts
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Pizza Hut emailscustomermaniac@pizzahut.com100%Confidence score: 100%Supportfeedback@pizzahut.com100%Confidence score: 100%Supportcontact@pizzahut.com100%Confidence score: 100%Support
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Pizza Hut address7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
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Pizza Hut social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 20, 2024 - View all Pizza Hut contacts
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