Popeyes’s earns a 1.2-star rating from 1337 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Ordering food
I ordered 3 chicken sandwiches plain and large fries I had to wait 9 minutes or longer the staff did give me a free drink but all my sandwiches had the mayonnaise and pickles on them so I couldn't eat them i'm just tired of going there and getting the wrong order again and again this is the 4th time
Read full review of PopeyesProduct was awful
Good evening, A customer for over 15 years. On 02/24/2021, about 6:15pm, a $22 purchase (spicy chicken sandwich with mac/cheese, 2 pc combo w/drink, and 3 pc wing combo w/drink. I had to have exact change due to lack of change, no problem. I live about 25 minutes from the location and was already tired. When I got home I was livid when I opened my order...
Service
I visited the Popeyes in Albany Georgia at 1401 S. Slappy Blvd. on Monday February 22, 2021. I went through the drive thru. My order was taken and I paid. After I paid I was told to pull to the curb and someone would bring my order out. I sat and waited and waited and waited. While waiting I noticed that several cars behind me were told to pull over to park...
Food and management
Management would allow us to make separate order and rude at the same time. Store did not complete our order. Left out red beans. Would like better customer service than that if I am to continue pledging there.
Read full review of PopeyesAttempted theft
I was at your Capital Plaza location in Montgomery, AL and this is the only transaction I attempted on yesterday with my card. Someone attempted taking funds from my Turbo Debit card and their request was declined. When I asked for my receipt, (2/21/2021) I was told the receipt machine was not working. While waiting in line a young black male about 5'5 to...
Read full review of PopeyesThe complete meal was dry, over cooked and burnt
I went to the Colorado Mills Mall with my wife to do some shopping and I left her at the food court while I walked around. When I came back in about 30 minutes, she said there is a Popeye's and I said that I'd be right back. I stood in line waiting for my chance to order and when I got to the counter I started to order. I always get the same items when...
Read full review of Popeyescoupon code
got a coupon code from popeyes on line, store in dillon sc # 11735 wound not take validation code is [protected] went to store 02/17/2021
Desired outcome: send good code tell me what happaned
cajun rice.
I have went many times to get cajun and they keep telling me they no longer are serving the rice. This is just uncalled for. Arent they known for the rice and the cajun cooking.. This is the popeyes in Bel Air. I go there exclusively for the rice and the cole slaw. What is the problem. This happened on 2/17/2021
Desired outcome: bring the rice back
This take out keeps giving wrong item
drive through last week 2/8 2021 in wilmington de 27 th corner I ordered spicy chicken 2 nd time in 4 weeks give me regular for the 10 box tried to call them, recorder is full no messages. I want some action margot mcdougall [protected] [protected]@gmail.com because this had happened before I checked again at payment to make sure the order is spicy, box wa...
Read full review of PopeyesProduct has been canceled.
2/14/21 I went to our halls popeyes store #13306 I ordered a family 12 pc with cajun rice & mashed /gravy, I was told you dont offer cajun rice so I changed it to slaw. But why not offer cajun rice lost my business that stuff makes the meal its great. I know a lot of people who are just like me. I really hope someone reads this I dont think this is a wise thing to do.
Read full review of PopeyesHorrible customer service
On the evening of 02/12/2021, I visited Popeyes | #2735 (25 S. Pickett Street, Alexandria VA). A young lady asked for my order, I told her I wanted to use my survey coupon. She sought assistance from VILDEN to ring it up correctly. Per VILDEN asking, I told him I wanted white meat and mild chicken. VILDEN then said the following: What else do you want? (I...
Read full review of PopeyesService from employees and manager
Just visited your location at 1711 N. Beltline Rd., Irving TX 75061 3pm placed my order at the drive thru. The young lady gave me a price. I told here I was not finished ordering. Gave her the rest of my order. When I got to the window, she gave me a price and I replied to her that it had to be more than that. I placed two different items... a combo and a...
Read full review of PopeyesLack of intelligence
Didn't give me the platter after I paid for it I called to tell manager he was very rude than hung up on me store 12145
Read full review of Popeyes6-2pc, 12 pc missing 3pcs ordering time 8:58 p.m. delivered @ 9:45 Popeyes #13266 order 63 Drive Thru
It was Tue. Feb. 9 @ 8:58 p.m. I ordered 6 - 2pc mild at Drive Thru window and payment at the window with my card being returned the cashier told me I would have a 15 min. wait, and to pull around to the other side of the store and park where the double doors were. After waiting for 20 min. I observe a male worker come outside and sit in his vehicle, door...
Read full review of PopeyesUnethical attitudes with customers
I am complaining about the attitudes of the employees at the Popeye's Store #10146, 620 N. Howard Street, Akron Ohio 44310. This location already has a long line all day because, there's only one order per car allowed, inside is closed; of course we understand due to Covid19. We understand employees may endure harsh attitudes from some customers but, thi...
Read full review of PopeyesService at the las vegas popeyes on flamingo and decatur
Went inside to get order, got this older rude/ignorant clerk named kim, this was my 3rd or 4th time (now my last time). She was higher than a kite/or on meds. Like said, rude and ignorant... Rolls her eyes, raises her arms in the air in disgust... With many other customers in line. Few were anry, few were laughing at her. What we were talking about wa...
Read full review of PopeyesClosed in the middle of the afternoon
I just drove through the drive through around 1pm to order and the person working came on the intercom and told me that they are not taking order right now due to short staffing... That's the most ridiculous thing I ever heard! So I went to mcdonald's. The popeyes in question is 33900 van [censored] ave., sterling heights mi 48312. Someone needs to let them know...
Read full review of Popeyesrippin chicken
I went to purchase the 6 dollar box on rippin chicken. I received in its place to chicken tenders. This is total misrepresentation on the product. And now I'm back at work.
DJ Lunsford
1811 nw Lincoln ave. Lawton, Oklahoma
73507
Desired outcome: Want the product that was ordered or money reinbursed. If you dont have the product for sale dont advertise it or accept the order knowing that you dont have it.
Service
We wanted to go inside to eat but only the drive thru was open. I ordered that new rip n chicken. They asked, I said mild, I got spicy. I also ordered coleslaw and red beans and rice but didn't get any utensils! The line was too long to stay in line again for utensils. I couldn't finish my meal. A trucker came while we were there and couldn't get served...
Read full review of PopeyesCustomer service ; safety guidelines
Went to the location at Corinth, 1pm today; drive thru ; I ordered tender combo I received chicken sandwich ; didn't get a receipt ; came back; nicely ask the person on front I wanted tenders they gave me or got me wrong ;manager comes from the kitchen mad ;like is my fault ask me for the receipt what I didn't get and I just went thru Dt ; take my bag viontely trashed it, I then got mad asked for a manager said I'm the manager ; them I told her I want a refund and corporate number she said you can look for the number on the internet and she refused to give me any number or name ; them told me have a.. Day and never come back, I will think you will train your management to fix apologize and recover customers; of course I will never come back to this location; I am ver super upset I have never received a service like this in my whole life ; very sad ; disappointment and mad,
Desired outcome: Daniela salinas [protected]
Popeyes Reviews 0
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About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
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3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The date and location of the incident.
- Specific details about the product or service, including any order numbers or receipts.
- A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
- Any communication you've had with Popeyes staff or customer service, including their response to your issue.
- Steps you have taken to resolve the matter and the outcome of those efforts.
- The personal impact of the issue, such as inconvenience, illness, or financial loss.
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6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
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Overview of Popeyes complaint handling
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Popeyes Contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 1 1 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 5 5 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Popeyes contacts
Most discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
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