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1.2 18 Reviews 1319 Complaints
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Popeyes Complaints 1319

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J
6:47 am EDT

Popeyes Political Activity

Just sell chicken and not your political views. Do what you want with your personal paycheck but the company should stay out of it. I do not want to support political activism on either side of the aisle... I just want to buy good chicken.

Desired outcome: be non political

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G
3:08 pm EST
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Went to the store on 1/9/2021 at 12:15 pm to the drive thru. When we asked for a 2 piece dinner, we were told that they do not have 2 piece only 3 piece available. I asked how is that possible, and again, I am told " We do not have two piece only three piece available. What kind of service is this? I would have normally agreed and taken a three piece, but...

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K
10:42 am EST
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I recently went to Popeye's (Store # 10528) and was informed that two of my favorite sides dishes have been discontinued. Onion Rings and Cajun Rice. I can understand the Onion rings may not be as popular but the Cajun rice (CR) should continue since this is restaurant that claims to be a Louisiana Kitchen. My wife is Cajun and prefers the CR over all the...

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C
7:43 pm EST
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After waiting in the drive through line at the Briarcliff/Clairmont store, I realized you could go in to order. I backed out of the line and parked and went in to place my order. The girl at the counter taking orders chose to wear her mask below her nose. The person delivering the food behind the counter also chose to wear her mask partially covering her...

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G
7:52 pm EST
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I really love the spicy chicken sandwich combo. It's about the only fast food I like. Last night I got one and could not eat it. It was tough as a boot. The french fries were delicious as usual but, it was like the meat seized up and was not even edible. I only ate about 3 bites of it. I would either like my money back or another sandwich. I cannot imagine what happened.

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C
5:53 pm EST
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My husband and I just purchased a 10 piece meal which was to include 2 wings, 3 legs, 3 thighs, 2 breasts. Here is what we got 3 legs, 6 wings and a backbone with a small piece of breast attached to it. The macaroni was like mush and there was an over abundance of breading on it. I have pictures and a receipt for all this if you so desire. We asked for...

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C
5:43 pm EST
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My city, Florence, SC, now has 2 Popeye's. Approx. 2-3 months ago I went to the original location on Lucas St. to get a chicken sandwich. The restaurant is located in a truck stop, so I had to go inside. As I made my way to the counter, there were 2 clerks talking and one said to me, "I hope you are paying with cash". I told her that I had a card and she...

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L
10:19 am EST
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I went into popeyes drive thru on December 12th 2020 ordered a 3 pc wing the chicken tasted like there was some type of chemical in it. I ate 2 pieces because I was hungry. later that evening I became sick with food poisoning. I attempt to contact the store the line was repeatedly busy. I then went on line to file a complaint. I got a call on Monday...

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C
9:23 am EST
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I went to Popeyes on 2920 in Spring Texas on my way home from Houston. They woman that was at the drive thru was rude and argued with us about ketchup, and was very put out to have to complete our order. She was very argumentative and disrespectful. When we left I also found out that she didn't even fix our order correctly. She also wore her mask below her...

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O
5:52 pm EST
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I've been to store # 11761 in McKinney TX. Four different times over the last two weeks. The store has been closed every time. The sign says closed at 10pm. I work second shift and get off at 8pm. 1st time I got there a 9.45, closed. Second time 9.30. Closed. Third time, 9.00, closed. This last time I arrived at 8.30, again closed. The employees inside the...

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G
10:50 pm EST
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My name is George Scruggs. I've had problems with the service of the Popeye's chicken located at 818 east 47th st. Chicago I'm 60653. On Jan. 1, 2021 at 7:13 I waited twenty minutes in the drive thru before I could order. I bought a 16 piece meal spicy, they have me mild, I asked for coleslaw, they said they didn't have any, I tried to buy Apple pies and...

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D
10:29 pm EST
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Someone from Popeyes really needs to go an inspect the 5002 York Rd, Baltimore, MD 21212 location. All you need to do is read the google reviews. This is the worst Popeyes I have ever seen and needs better management or be shut down. They serve expired food that smells rancid. They don't wear masks (wear under their chin). They lie to their customers. When...

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B
8:19 pm EST
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I ordered the 6 tenders dine for two meal and opted for spicy chicken, cajun fries and coleslaw. When I got home with my meal I found three different things wrong with my order. I got 5 tenders, one biscuit when there should have been two and the slaw had a completely empty space to one side making it about 3/4's if not a little less of a serving. I was so...

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D
9:53 pm EST
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I order my food and when I ask a question they ignore me. They put drinks in tray and didn't properly set them and 1 drink dumped in my floorboard and another tipped over in my seat. They only replaced one of them they gave me a few paper towels and said have a nice day. No I'm sorry, or do you need anything or nothing. This is the worst fast food...

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D
11:22 am EST
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I went to a Popeyes in Gastonia the cashier took my debit card. I always watch when they are swiping my card. I noticed the cashier picks up her cellphone as she has my debit card. I proceed to ask her why she picked up a cellphone with my card in her hand. The cashier proceeds to address me with an explanation she took a call? A manager comes to the window...

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L
3:09 pm EST
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Today, 12/14/2020, I went to the Popeyes at 220 Springfield Avenue in Newark, NJ. The servers there are not properly wearing masks to prevent Covid 19 transmission. A few weeks ago I went to the same Popeyes and complained to the manager that the staffer servicing me did not cover his nose (which is where the test for Covid 19 is performed and where the...

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E
4:38 pm EST
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Hello, I would like to inform you that I'm not a satisfied customer. I was craving some Popeyes and the day I decide to get me some I was told very rude that they was out of chicken. Now how can you operate a chicken establishment and don't have enough to feed the customers. I've gone to Chick-fil-A and has never been told they don't have any chicken. I've...

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R
7:15 am EST
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On 12/1/20 @ aprx 315pm I placed an order at the Wesley Chapel location... I observed a manager whom later said her name was Karen working around food with an exposed stomach.. Her button were missing I had hoped during my wait she would correct it.. When she failed to I asked could I speak with her and I told her this is not healthy and not showing her...

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S
10:16 pm EST
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This is the second Popeyes we have had here in Jasper Al in the past several years, the first had very poor service and finally closed after a short time. Well here we are again a new store opened in 2020 and it already has the reputation of giving poor service. Every time we go we are told to pull forward and wait for our order. It does not matter the size...

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M
2:32 pm EST
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Took over an hour for four cars and still got the wrong order. This is common for this PopEyes Store #4676 at 1200 South Arlington. Horrible service and workers are hell bent to not care about the customer or order correctness. The food is really the only reason I still go, and I would guess why others wait in lines wrapped around the block and for no lie...

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About Popeyes

Screenshot Popeyes
Popeye's is a popular fast-food chain that specializes in serving delicious fried chicken and seafood dishes. The company was founded in 1972 in New Orleans, Louisiana, and has since expanded to over 3,000 locations worldwide. The restaurant chain is known for its signature spicy chicken sandwich, which has become a fan favorite across the globe.

Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.

The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.

In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.

Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
How to file a complaint about Popeyes?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate and click on the 'File a Complaint' button, which you can find at the top right corner of the website.

3. Writing the title: In the 'Complaint Title' field, briefly summarize the main issue you have encountered with Popeyes. Make it concise yet descriptive enough to convey the essence of your complaint.

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The date and location of the incident.
  • Specific details about the product or service, including any order numbers or receipts.
  • A clear description of the problem, such as incorrect orders, poor food quality, unsatisfactory service, or hygiene issues.
  • Any communication you've had with Popeyes staff or customer service, including their response to your issue.
  • Steps you have taken to resolve the matter and the outcome of those efforts.
  • The personal impact of the issue, such as inconvenience, illness, or financial loss.
Remember to be factual and avoid including unnecessary personal opinions or inflammatory language.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, photos of the product, or correspondence with the company. Do not attach files containing sensitive personal information.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Popeyes. In the 'Desired Outcome' field, describe what resolution you are seeking, whether it's a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description is easy to understand.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Make sure that you have included all necessary information and attachments before submitting.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Popeyes or other users to provide additional information or to follow up on your complaint.

Overview of Popeyes complaint handling

Popeyes reviews first appeared on Complaints Board on Jan 9, 2007. The latest review Customer service was posted on Dec 9, 2024. The latest complaint Shorted chicken from 10 pc box missing 3 Thighs was resolved on Nov 05, 2021. Popeyes has an average consumer rating of 1 stars from 1337 reviews. Popeyes has resolved 47 complaints.
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  1. Popeyes Contacts

  2. Popeyes phone numbers
    +1 (800) 767-3937
    +1 (800) 767-3937
    Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 1 1 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 5 5 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number
    +1 (731) 427-6970
    +1 (731) 427-6970
    Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number
    +1 (404) 459-4450
    +1 (404) 459-4450
    Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number
    +1 01902117336
    +1 01902117336
    Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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  3. Popeyes emails
  4. Popeyes address
    400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
  5. Popeyes social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Popeyes contacts

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