Popeyes’s earns a 1.2-star rating from 1337 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Food was awful
I have loyal customer of popeyes for years and i have never had my food taste so awful. I ordered the Wicked Shrimp, i think they cut 1 shrimp in 4 and battered it to death. Some of it was just clusters of batter. I never go to Popeyes at the end of the night, because I have recieved this kind of crap, when I think it's close to time to close and I feel they do not want to cook a fresh order. This was at the 4:50 pm on a Sunday.
I just wanted to let popeyes know that they have lost a long time
customer today.
Service
1st gave me the wrong food, ordered 5 piece tender meal with fries, (got 3 piece with mashed potatoes) On the large Pepsi, was overfilling, could not bring it in vehicle, she tried to give me napkins, but I asked could she take it back and give me another? She did it rudely and begrudgingly! Afterwards I asked for barbecue sauce and she grabbed them And...
Read full review of PopeyesTiger point location
I filled out a survey [protected] wrong order. Got spicy tenders when we ordered mild chicken dinner not tenders. Receipt was correct. Used the Feedback website [protected]. SOOO I thought I am going to go back and give them another chance ( same night) since I could not eat the other. OHHH guess what happens>>> I get spicy chicken... Will NEVER buy from you again. Pitiful!
The amount of food
I ordered surf and turf and when I got home I got less than a quarter of the box of shrimp. I have attached a picture of the meal I got. Popeyes is one of my favorite restaurants. I am very disappointed in the service I got. When I ordered surf and turf I was expecting way more shrimp than what I received. This meal was definitely not worth $6.50. If the...
Ghost pepper wings
Store # 4941, near my home in Calumet City, IL. The problem is that I'd ordered 2 orders of ghost pepper wings. Only to get home and find that the chicken was hard and blackened inside and out. The next day I spoke with Maurice, the manager who said that if I returned to the store by 5PM that he would fix it. I got the new orders, returned home and these were as bad as the first. The only difference was that this time they had included the ranch dressing, missing from the first orders and added a side of red beans and rice.
I decided against calling the store again, I'll just never purchase anything from that store, again.
Total order incorrect... Received only two biscuits.
Yesterday, my husband drove to popeyes to pick up an on-line order. He ordered a "dinner for two"... Which included 5 pieces of chicken, two sides and two biscuits according to the website. When he went to pick up the order #47, there were only two biscuits in the bag. He explained to the employee what he had ordered. She said they didn't have a dinner for...
Read full review of PopeyesProduct & service in general
I visited Popeyes today, 10/27/20 around 12:30pm, lunchtime, the line was short, so I was optimistic. Here are my issues: 1. I was rudely told I couldnt add to my order at drive thru 2. My order was given to me incomplete, so I was handed my biscuit, which could have at least been put in a bag 3. I discovered that my tenders are undercooked, once I returned...
Read full review of PopeyesThis is a complaint about food and the employees who work there
First off every time I step foot in that place the chicken is never fresh, looks like it has been there for days, so, therefore, I have to ask to cook fresh chicken seems like attitudes come out, secondly the sweet tea is not sweet, and it's too many of one culture who works there. Why isn't it any diversity? Another thing kids work there and they have...
Read full review of PopeyesPopeyes
Popeyes. Broad st. Chattanooga, TN. Arrive @ drive thru about 2:30 pm on Oct. 14. I scheduled my route specifically to get by Popeyes as there is not one close to me. Sharpee sign on speaker to drive up to window. Ok. Line is moving quickly! Get to window, order THE sandwich. Response, "Chicken is frozen" ok what about ghost wings?. Response, "All chicken is frozen". Alrighty then. KFC was a block away.
Read full review of Popeyesservice sucks
9/24/2020 at 1:30 p/m order wrong intercom didnt work 4 times now had to order at window with bad attitude manager I eat at this store 4/5 times a week an she cannot get this order correct what the f---k is her problem mashed potato knot in order no spoon no napkin an dont give a rats family about it!
Theres nothing wrong with the chicken sandwich, but!!!
I was at popeyes new albany ms, couple of weeks ago, time was 10 o'clock, I order a chicken sandwich, only one person there or car in parking lot, they just opened, had to wait on my sandwich, the lady ask me to pull up, and wait I did, then other came in and I had to move to a parking spot, the lady came out and bought my order, chicken sandwich, She, did...
Read full review of PopeyesService
This is in regards to the Popeyes on Lynnhaven Blvd in Virginia Beach Virginia. My name is Sally Vieira and my email address is [protected]@gmail.com
The first time we went to Popeyes we sat in a long line. finally got to where we order. attempted to place the order which took 15 minutes because the employee wasnt listening and I had to repeat the order 4 times. Even after the last time he said "so thats one chicken sandwich?" to which I had to explain AGAIN, that it was two, plus two fries. then we get to window and he gave us two chicken dinners, I gave them back and told him the order a 6th time. Horrible service. But a few weeks later we thought we'd give it one more chance. we again waited in line and when we were next to order, we could hear the person ahead of us giving her long order, which she had to repeat several times. when she finished repeating it for the last time I heard the employee say something about cash only needless to say lady in the car was frustrated and pulled out of the line and left. I pulled up and the employee said what's your order, so if I hadn't heard his final words to the car in front of me he would have had me give my order probably 5 times and then would have said has to be paid cash. before I heard the conversation from the car in front of me two cars in front of that car had been there ordering for a while then pulled out of line and sped off so i'm sure the same thing happened to them. the customer service at this place is horrible. we also tried doing curb side service by calling in order or doing online. neither worked. online took us in circles, calling in got nowhere because no one ever answers the phone and I tried that several times. please retrain your employees. customer service should be your number one focus. it obviously is not.
Employees wearing mask under chin and below nose
Chinese girl Employee at window wearing mask under nose not covering nose and black man wearing his mask under the chin while boxing up my food. My complaint is covid-19 virus has gotten way worser more people are dieing especially this month and peaple at the work place needs to wear there mask appropriate just as I do when I'm out to get food are...
Chicken sandwich
While hungry and watching television with my wife, a Popeye's chicken commercial came on. I have noticed that it is all African American people on these commercials. As a Caucasian American, I myself enjoy chicken sandwiches as well. I will be taking a knee from here on out while any Popeye's commercial comes on the television, I will also encourage family and friends to do the same.
This is racist, now you can sue.
Customer service
We placed an order online because usually there is an extremely long line at the drive-thru. Their online service asked us if we'd like it delivered or picked up at the counter, so we chose pick up at the counter. We drove 20 minutes to get there and upon arrival, the doors were locked. We looked up their number and called to let them know we were here...
Read full review of PopeyesManager
August 5, 2020 appx 5:30pm Location - Drive Thru I placed an order for a popcorn shrimp meal for my daughter after just flying into town. The gentlman asked me to repeat my order 3 times I repeated. I received not only the wrong order which consisted of missing food, burned biscuit, burned shrimp I as well received a negative and street like demeanor from...
Read full review of PopeyesVerbal abuse / nepotism / horrible gm
This place has the WORST management I have ever seen. These people are BULLIES! The General Manager Will INTENTIONALLY caused me to short my own drawer last Wednesday by over $17 by encouraging me to give out too much change after orders someone took ended up misplaced in the system. Needless to say, I ended up cahrging 3 customers in a row for the wrong...
29177
Lower management teat their employees like [censored]! Oh my God!!! These people are scum! Their general manager is an [censored] who needs lessons in humanity and civics. What the hell is wrong with those two fools Will and Deja? Are they high during their shifts or something? Please retrain your managers. They are low life dogs who do not know how to...
Read full review of PopeyesEmployee harassment / bullying / horrible management
Lower management treat their employees like crap! Omg!!! These people are scum! What the hell is wrong with Will and Deja? Are they high during their shifts or something? Please retrain your managers. They are low life dogs who do not know how to treat other employees and they abuse their authority. Deja is always rude as hell and I know she bullies my...
Read full review of PopeyesCustomer service
The service was unacceptable with the team member seemingly unaware of her job. Was not polite, was not accurate in my items purchased. Why must a person check to see if what you've paid for they got. Called the numbers on the receipt for resolution with no response. Called corporate office with no response which I was advised that the call was recorded so there should be a record. Maybe the fanchisees is making enough money so they can allow customers to choose another businesses to spend their hard earned cash.
Popeyes Reviews 0
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About Popeyes
Popeye's menu features a variety of mouth-watering dishes, including chicken tenders, chicken wings, shrimp, and fish. The restaurant also offers a range of sides, such as mashed potatoes, Cajun fries, and coleslaw, to complement the main dishes. Additionally, Popeye's has a selection of desserts, including their famous cinnamon apple pie and banana pudding.
The restaurant chain has gained a reputation for its bold and flavorful Cajun-inspired cuisine. The company's unique blend of spices and seasonings is what sets it apart from other fast-food chains. Popeye's uses only high-quality ingredients to ensure that every dish is fresh and delicious.
In recent years, Popeye's has gained significant attention for its social media presence and marketing campaigns. The company's witty and humorous approach to advertising has helped it to stand out in a crowded market. One of the most notable campaigns was the launch of the spicy chicken sandwich, which sparked a viral social media frenzy and led to long lines at Popeye's locations across the country.
Overall, Popeye's is a beloved fast-food chain that has built a loyal following of customers who appreciate its bold and flavorful cuisine. With its expanding menu and innovative marketing strategies, the company is poised for continued success in the years to come.
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Overview of Popeyes complaint handling
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Popeyes Contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 1 1 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 5 5 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Popeyes contacts
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