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CB Department Stores Sears Incomplete repair on bosch dishwasher
Sears

Sears review: Incomplete repair on bosch dishwasher

W
Author of the review
1:57 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On May 10, 2023, I contracted with Sears Repair fix my Bosch Dishwasher. Service Date was 5/10/23, Service Order Number [protected], Service Unit Number 0007323. The Total Cost was $168.99. Service repair did solve the problem.
June 5, 2023, Service was done on Bosch Dishwasher, order number [protected]. The dishwasher still didn't clean the dishes.
July 25, 2023, Service was done again to Repair Bosch Dishwasher. The following items were ordered:
Dishwasher Spray Arm, Upper (replaces 668385)
Dishwasher Water Feed Tube (replaces 668347)
Part Number
#[protected]
#[protected]
Status
(Last updated: 10/16/2023, 12:38 PM)
BACKORDERED
Track shipment: 1Z253RY30301523989
August the 5, 2023, Sears rescheduled on this date waiting on the arrival of parts.
Received an email stating: Your appointment has been scheduled for Aug 11
Your technician has ordered the following parts to be delivered to your service address.
Dishwasher Circulation Pump with Heater (replaces [protected])
We will send shipping and tracking details when available.
Service order number: [protected]
Service Address and contact information:
WYVONE HAYMON
1136 BLUEGRASS DR
SAINT LOUIS , MO 63137
[protected]
Appointment Scheduled For August 22, but still waiting on Parts:
Part Name
Dishwasher Spray Arm, Upper (replaces 668385)
Dishwasher Water Feed Tube (replaces 668347)
Part Number
#[protected]
#[protected]
Status
(Last updated: 10/16/2023, 12:48 PM)
BACKORDERED
Track shipment: 1Z253RY30301523989
YOUR DETAILS
Your Order Number
[protected]
Your Service Address
1136 Bluegrass Dr
Saint Louis, MO, 63137
If the service address listed is incorrect, please chat with us to update the appointment.
I have Some service parts here that have not been installed to complete the dishwasher repair. It's been over 5 months that I have been waiting on you to either installed the parts that you sent to my house.

Desired outcome: Please complete your repair job on my Bosch Dishwasher.

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