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On 05-19-06, Ii purchased a Craftsman LT100 riding lawnmower. I used the mower twice w/o incident. On the evening of 06-19-06, my wife awakened me to tell me that there was a problem with the mower... As the mower had been sitting idle on my carport, I had trouble envisioning what sort of problem there could be. She then informed me that it was leaking gasoline and that the fumes were almost overpowering. I immediately decided that the first order of business was to get the mower away from the house and off of the carport... I reached over and put the mower in neutral, and while standing on the LEFT side of the mower, attempted to push it backwards... The bottom edge of the mower deck housing rubbed against my foot about 1 inch above my left ankle, lacerating my foot to the bone... There was blood everywhere instantly... I immediately grabbed a towel and applied pressure to stop the blood loss... I refused to go to the emergency room after once the bleeding was stopped, but I DID go to my regular PCP the next morning for a tetanus shot and 3 stitches... As I see it, there are 2 problems with this mower: a faulty leaking fuel tank, and a ridiculously unsafe, razor-sharp edge in an area where a person is repeatedly required to place their feet.
As a footnote, let me add that the management of this Sears Outlet has been VERY rude, belligerent, uncooperative, and has repeatedly failed to keep their word as to returning phone calls when they promised... They also attempted to replace this mower with one that had been used and damaged.
I returned a stove part 7/29/ 22 from order #E662747 placed 5/31 2022 for (Range oven Burner Ignighter)
I have never received my refund. Was returned to Manteno,IL US it was received there on 8/3/2022. The total price due to me is $123.09 would appreciate getting it.
Shirley Blake
1103 12th Ave
Belle Fourche, SD 57717
Sears install water heater under a service protection agreement and continues to leak profusely
Tried all day to get a service appointment but unsuccessful. We want to Sears to honor to service agreement and have a service technician come out and repair the water heater immediately.
Your service department broke my washer they were supposed to fix. I need to talk to someone of authority!
This company take’s your money, then when your appliance breaks they give you the run around. Our washer was leaking they sent someone to repair , he tore my machine apart at a cost $668.00 dollars and it’s still leaking a year later !
I called three days ago our 20year hot water tank they are ordering parts seriously.. how long will that take?
I was sent an Air Filter I wish to return. It is in the box.
Your site is not helpful and wants to send me to a computer technician.'I need a Return label to send this back to you.
I have tried three different phone numbers, two do not work.
The box says CPN: AIRCARTON2-rev 2
Bar code [protected]
Firebox in grill totally unusable, rusted out, even though we kept cover on when not in use. Tried to locate replacement. Purchased aprox. 5/17/17. Model number 146.[protected] from Sears Glenbrook Mall Fort Wayne IN. 5/17/17 is date we purchased conversion kit so purchased grill a short time before that date. Very disappointed.
I bought this Kenmore refrigerator and every year something has went wrong with it and it has only been two years! I hate this product and want my money back! I just paid 400. For you all to come out yesterday and this thing is still making noise and not making ice!
Very pissed
I purchased two replacement lawn mower blades on 04-29-23 for $57.76. Incorrect parts were received and returned on May 3, 2023. A credit was received in the amount of $22.06. Sears PartsDirect was contacted about the $35.70 still due via their Chat Line at [protected] but no reply has been received. Part ordered 942-0616A.
service unit number 0007088 charged me 50.00 on my credit card for service on my yearly service on my water heater tech number 0010413 I want this credited
I've been trying to cancel my membership for three weeks. It's impossible to get any human being. Answer a call. Ridiculous.
Have my replacement voucher approved for $2083.99. I have talked to 27 people and given many phone numbers finally got a man who said yes ! Then he hangs up on me. Please Help ! 75 years old and waiting for that call or email Was suppose to fix on July 13th parts not available replacement voucher instead on 08/30/2023
Scheduled repair 13 October between 8:00 and 5:00. I waited all day and did not receive a cancelation. No repair person showed up. I received an update 3 days later with a rescheduled appointment for 3 weeks later. This is not acceptable. I will cancel my home warranty.
i got shipped 2 items idid not order sears is impossible to get hold of order#[protected] placed on september 20 i did not place this order sears wont let me return it
I was told the cost of replacing a motor will only be about $279. But the tech told me it will be $699. What gives? So I am asking that the $120 I paid has to be refunded to me. I would appreciate it. Thank you. Elenita P Ayalin
4240 N Lawndale Ave, Chicago, Il 60618
Warranty coverage - Sears does not fix the issues. Multiple services calls, three times the repair man didn't even show up. Dishwasher still not working. Not even 2 years old. Was told I would get a replacement dishwasher and nothing ever showed up. I will never buy another Sears product.
Sears is going to replace my refrigerator, but it has been weeks since they can find a replacement. I need someone to gr on the replacement team butt to get them to move faster. I have been without a refrigerator for 4 weeks now. How long does this take.
Help
Angelo Alberti
[protected]
I have a home service warranty # [protected], since oct 2023 i was old my dryer will be replaced. Sears have been giving me the run around since oct 2023 its now march 2024. This is very frustrating. Im going to cancel my account and never recommend sears to anyone. This is a horrible home service full of lies
I bought a refrigerator on 1/10/22 with a 3 yr service contract. Can't get any response from agreement benefits for the last 2 years since my ice maker has broken and now the condenser is going out. The fridge won't hold temperature. Can't get a response from anyone through phone or online even with a claim# 809448.
on march 8th i ordered a repair and paid $450.66. i decided to buy new and canceled the repair. i have the part that was ordered 8184,ref [protected]-[protected]. po [protected] order [protected]. i need a refund and stop wasting time with your website. [protected], [protected]' gary clifton 6900 almond ave spc 25 orangevale ca 95662.
You want me to pay for a chat with an expert when your product was delivered defective.