Sears review: Sears home maintenance agreement

Was informed by technician that the maintenance agreement covers all appliances in my home. Called to have my dryer services when asked them to also replaced my lint hose they told me it was not covered. That was in the summer. In September I called for my dishwasher, or should I say text there preference for communication. I eventually found the phone number to schedule an appointment. The gentleman on the phone was extremely rude when I asked why they do not respond to their text. I told him to cancel my maintenance agreement. Come December the charge appears on my card again. I called the maintenance agreement people repeated my experience to them, they offer to send a tech to my house but I have to pay $100. I asked why, since I have been paying for months for this agreement, which appears to cover nothing. I told them again to cancel my agreement. Come January they charged my account again. My card company is dealing with them. I would not recommend Sear for appliance repairs. They do not return your, call, text, and they hang-up on their customers 2x. Save your money they're not worth the headache.