Truworths review: daniel klein watch 1

Good day

My name is Nadia Sulliman . I was buying a Daniel Klein watch at truworths on 24 Dec 2019.
The two ladies at the counter were first of all slow to assist us and they weren't busy with clients so they told us to wait abit they will assist us now and secondly they heared us saying we r only taking the Daniel Klein Watch because there was a sign showing if you buy the watch you get the free gift which was a Daniel Klein bracelet type item. We asked her if its for all the Daniel watchs and she replied yes. So we purchased it. She said nothing about the free gift and packed the item. So we thought she had put it in the same box as the watch already. Near the exit i decided to have a look and there was nothing. So we went back and ask her about the gift as she said its for any Daniel Klein watch and the ladies reply was. Its out of stock. And the other assistant said oohh let me take the sign out. I mean really she knew it was out of stock before we purchased it and she knew we took the item because it came with a gift... So then why sell it in the first place and not informed us about it? And the attitude was so rude like they wanted to brush us off. So i am very upset regarding this matter and i will tell people about this occasion that took place.