CB Fashion Tech Truworths exchange of items

Truworths review: exchange of items

Angie Isaacs of US

Feb 06, 2020 11:51 am EST

Verified customer

I am utterly disgusted in the manner how I was treated today. I went to exchange my clothes but was told that we cannot exchange the items with other items. Instead I was told by the store manager that they will keep the items I am interested in until I received my money for the items exchanged which was retuned to my card. Where is this contained in the Consumer Protection Act. I am a regular cash paying consumer and never did I encounter any such treatment.

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Truworths - accounts opened fraudulently 11

Resolved

Truworths - payment arrangements 33

Truworths - exchange policy 3

Truworths - listing on itc 5

Resolved

Truworths - bad service

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Truworths Contacts

Truworths phone numbers

+27 872 859 401
+27 872 859 401

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13%
Confidence score

Online Shopping

+27 214 602 300
+27 214 602 300

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7%
Confidence score

Fashion Delivery

+27 214 607 771
+27 214 607 771

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20%
Confidence score

New Account

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Truworths emails

services@truworths.co.za

100%
Confidence score: 100%

Support

wjamodien@truworths.co.za

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Confidence score: 100%

Support

Truworths address

1 Mostert Street, CBD, Cape Town, 8001, South Africa

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Nov 14, 2024