Waffle House
Reviews and Complaints

This place is plain awful... I entered the store to find a team of thugs trying to get people to play three card molly... One of the guys ask me to hold a hundred and I told him I was fine. I sat down to only realize there was beef between 1st and 2nd shift. They were going at it... Something about she was tired of coming in only to do work that was left from the 1st shift... So finally she was nice enough to finally take my order with an attitude... As I waited for my food I noticed the cook using the same gloves to empty trash, pull food from the refridgerator and then prepare it as if he was following policy. I was outraged! Then to top it off travis the unit manager pulls out a cart full of food that needed to be put in the cooler... It sat ther over 25 minutes while they laughed and talked as if there store was number 1.

Need new manager someone who will be able to hire and train new people. Need someone who will give the people who work there what they need from the stock room. Need someone who will come and cook the food good and fast. They try to get other shifts to work second shift and there is no business there. They need to pay second shift waitress medium wage until business builds up. Someone help before the good people who are there decides to leave.

I like Waffle House

I've worked with this company for alot of years. I moved here 6 months ago and began working at the most unproffesional unit I've ever seen unit 325. Apparently at this unit if your white your expected to do all the work even theirs. Your expected to work any time your needed. But if your african american you can wear dirty uniforms, open shoes called crocs, and leave without ever doing your job. If customers complain it's laughed off because apparently they're above reproach. I've seen white people who asked about a job get told none were available but a black person is hired. Being white I'm treated like I'm beneath them. I've brought this up several times to my regional and area managers only to be told they don't want to hear it. So I've decided to hire a lawyer maybe then they'll listen.

eat at your risk... short and sweet; waffle house cooks in silicone oil, cause it is cheaper...the liver can't metabolize silicone. eat at your risk...
in over fifty years of eating out the worst of the worst five was at waffle house, where even complaining about it, had no effect...all i got from the cashier, who was a regional manager, was; sorry you weren't satisfied with your meal, repeated three times...the juice order was the wrong size, the potatoes were slimy with grease, the toast became muffins, the scrambled eggs were inedible, sickening in fact, ..and so i thought i would email coprolite...you guessed it, no email contact...they know, but they don't want to hear it again from you...so far has america sunk to being a third world country, no butter in this restaurant at any price...all the best waffle house, ripping off poor hard up low income working peoples...

you offend one way or the other when you say Happy Holidays rather than Merry Christmas. Last night I went into my local Waffle House restaurant and told the waiter Merry Christmas. He responded Happy Holidays. I asked why he said that rather than the traditional Merry Christmas greeting. He shared that he was told that was the Christmas response they were to give to their customers. Either way someone is offended with the Happy Hoidays or Merry Christmas response. From God's word it reads "For unto you is born this day in the city of David a Saviour, which is Christ the Lord". St. Luke 2:11 King James Version. Let us beaware that we can even offend Jesus Christ--after all it is His birthday.

My boyfriend and two friends of ours were in Galveston for the Lone Star Bike Rally. Our hotel was across the street from The Waffle House. Upon returning from the rally we parked the bikes and walked to the The Waffle House for breakfast. Because it was Halloween, we had on costumes. My boyfriend was wearing jeans that we had cut some holes in (not realizing the back pocket ended up with a hole in it) He put the keys to the bike in that pocket and needless to say they fell out. A waitress held up the keys asking if anyone lost their keys. Our friend saw this but didn't mention it until the next morning when we couldn't find our keys. We walked over to the The Waffle House to ask if they could look around for the keys. The people were so rude...they refused to look around or call any of the staff that had been working the night before. Later that night, my boyfriend called to see if one of the night people knew where they might be. Sure enough they were sitting right next to the register. Now we will have to make a 4 hour round trip to pick them up when it would have taken all of 4 seconds for the rude***** to look for them.

After getting off work on July 4th, My husband and my daughter and I went to Waffle House for a late dinner. I placed an order to go for two all star plates. Well after getting the food and taking it to my son, he calls me and tells me that there wasn't any bacon, his girlfriend had one egg, no chili and 2 pieces of tomatoes was on his hashbrowns. I paid over 15.00 dollars for this food and to not get all that I was charged for is a shame. If the people there working spent more time paying attention to their job instead of listening to the Ipods and texting the their cell phones the service might be better. Get better people to work nights at these places and your business just might fair better then it does. I won't go there again, I assure you.

We are visiting Naples from out of town. We have been to this Waffle House on two or three occasions because it's walking distance from the hotel and open late.The late night employees there are the absolute rudest people we have ever encountered at a restaurant. Every single time we have been there the employees have extremely nasty attitudes.

Second... every single visit they have screwed our orders up. They have either gave us the wrong order, burnt the food, and the last straw last night was the chicken sandwiches we brought back to the room were raw!
We made a complaint with the manager and he acted as if he could care less. Needless to say...we will NEVER return again. We wasted money on raw food or burnt food or wrong orders on more than one visit.

We do not recommend this place to any one unless you like rude service or getting sick.

My husband and I were hungry around 3 am so we decided to go to The Waffle House. When we got in in we were treated very well. The only thing about them was that no gloves or hairnets were worn. I ordered eggs and as I was eating there was a red strand of hair weave in my plate, so I decided to get a salad it was not fresh and looked like it had been in the fridge for days. As the waitress brought us our glasses she grabbed them by the inside, we were very disgusted with this filthy restaurant and workers.. I called the next day and explained to the manager what happened she just said ok and... Please dont go to this filthy restaurant just like us you may not make it five miutes...

Southern Waffle House purchased the Nashville based franchise from Tree Top Group in 1999 by the Shaub family and have grown the business now to 113 stores. Those of us who grew up with Waffle House (from the 1950's) know that WH is a legend in their own time, and we know and appreciate what we have had over years. SE WH recently chose Chapter 11 bankruptcy to cure their problems and now it appears their are other, more malicious events including check kitting, embezzlement of company funds, numerous harassment charges by employees, poor hiring practices, unclean/unsafe food preparation, taking advantage of new employees, rampant stealing by employees and management, drug use by employees including sales in their bathrooms and this can go on and on. Numerous calls and written complaints to corporate management in Georgia brings nothing and the local store is informed and the complainer questioned by store management, in one case told to not come back to the store solely on the basis of a justified complaint.

This WH franchisee will hire anyone based upon their ability to breathe and to sometimes wash their hands. They hire druggies, common criminals, major criminals who are not screened for the protection of their customers sake, active and ex prostitutes, barmaids who have been run out of the liquor business. They go out to the truckstops and pickup 'pavement princesses' to act as waitresses, hire them THEN ignore the stealing, shortchanging customers, etc.

After nearly 50 years of patronizing WH, locally in Nashville and traveling the southeast, we will not grace the foyer of any of these hashhouses again. Hash used to mean a food substance now it appears as an illegal substance. Unforgivable, not worth your money, your self esteem or your time to support. These are trash houses serving food not fit for humans OR animals and they need to close... starting with SE Waffle based in Nashville and regionally with their 113 stores. Garbage merchants...

Waffle House
1049 S Anderson Rd
Rock Hill, SC 29730
Waffle House
[protected]
Cuisine

On July 25th 2007 between the hours of 6.30 and 7.25 PM. we were harassed by a Waffle House Manage named Connie.

First Connie demanded that we order immediately because there were other orders in from of us. We explained that we were waiting on another person and connive responded with a "Whatever" and turned around and walked off.

A very nice young man by the name Carl waited on us later providing excellent service. When our other party arrived her car bumped into the curb. Connie mad a big issue of this stating that a man by the name of Stafford Belk would be more than happy to sue her for damages if there was any. When the young lady went out to move her car, Connie confronted me with the threat that I would be held responsible for damages. I informed Connie the vehicle was not mine and I would not be held responsible for anything. Connie told me not to get sassy with her that Stafford Belk had sued and won a case against somebody else for $800.00 for driving across the grass and that she was going to call him and tell him that it was my fault.

Upon inspection there was no damage including even a black mark on the curb, things settled down for a while and Carl continued to service our table until Connie out of cruelty alone demanded he clean up his section and go home.

We cut our meal short, paid and went to a adjoining parking lot to wait to see if the police or Stafford Belk came since the threat had been made. While in the adjoining parking lot, Connie came out of the back door and glared at us while smoking a cigarette for at least 15 minutes.

We later went to the other Waffle House on Cherry Rd. where we had excellent friendly service and was informed by the waitress that many customers had came into the Cherry Rd. Waffle House with similar complaints and it would be best not to go back because Connie's husband also worked at the Anderson Rd. Waffle House and they had a reputation for starting problems with customers who had previous bad episodes with either, then having the customer banned from the premises.

The cherry Rd, Waffle House waitress also informed us that she had been banned from the Anderson Rd. Waffle House property by Connie and that Connie had been recently fired for spitting in a employees face but rehired as manager again within a few days.

In retrospect; It is tough enough to put up with a person having a bad day who is paid to wait on you but would rather threaten customers directly and through third parties to extort or sue you for $800.00 for bumping into a curb, and it's even tougher to see that person abuse their position by being cruel to their subordinates...

I would strongly suggest anyone not wanting to witness or be a party to the same treatment not go to the Anderson Rd. Waffle House.